Click Maint CMMS Reviews

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50 Reviews
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Phenomenal CMMS Platform
Reviewed on 2024/06/18
From dealing with true sales team, working through the implementation process and working with...
From dealing with true sales team, working through the implementation process and working with support it has been such a refreshing change to deal with Click Maint CMMS
Pros
Click Maint is our go-to solution for managing work orders, repairs, and scheduled maintenance at our office building. It keeps us organized and on top of everything, from equipment warranties to contractor management and repair costs. We receive timely notifications for maintenance needs, ensuring proactive upkeep. The mobile app allows us to efficiently manage tasks on the go, offering ease of use, affordability, and quick setup.
Cons
So far I really do not have any bad things to say
Response from Click Maint
Thx so much for the great review and encouraging feedback. The Click Maint team is thrilled to hear that the implementation went well and your company is seeing value in our solution. Reach out anytime if you need help or have suggestions on how we can make Click Maint better!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An excellent CMMS program at an affordable cost
Reviewed on 2024/10/18
We are a mid-size hospital system laundry. This program was a perfect fit for us that keeps...
We are a mid-size hospital system laundry. This program was a perfect fit for us that keeps getting better. From sales to implementation to training, their team took great care of us. Any questions or issues were addressed in minutes, not days or weeks.
Pros
This program was easy to learn and implement. It gave us everything we needed at an extremely competitive cost.
Cons
The included reports are not very customizable. That being said, the basic reports give a very clear picture.
Reasons for Choosing Click Maint CMMS
Each program we used in the past had their limitations and neither program supported both PM's and Work orders (mPro3 and Sentact). Neither supported a parts inventorySwitched From
mpro5Reasons for Switching to Click Maint CMMS
Cost and implementation fees. Click Maint is a cloud based alternative that didnt need to be installed on our servers. Not to mention the QR codes and mobile app.Response from Click Maint
Hi Phil, really appreciate the feedback and the great review. Your feedback on the reports is really helpful and the good news is you should see some additional reports added since your review... and more coming in the next month!
- Industry: Furniture
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ammazing CMMS
Reviewed on 2025/01/16
Love it. The people have been such a great help to work with. It has really been such a big...
Love it. The people have been such a great help to work with. It has really been such a big difference for our daily work to have something so user friendly.
Pros
How easy it is to navigate! The switch over to Click Maint was painless on our side.
Cons
We are waiting for the enterprise to be enabled as we have 60 entities we are tracking.
Response from Click Maint
Hi Sasika, thank you so much for the great review. We are thrilled to hear that you are finding Click Maint easy to use and your staff are having a positive experience. The enterprise dashboard is coming soon and will certainly make managing your 60 sites even better.
- Industry: Individual & Family Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Click Maint got us organized and on track
Reviewed on 2024/09/10
The onboarding experience was great. The Click Maint team is great to work with and ensures a...
The onboarding experience was great. The Click Maint team is great to work with and ensures a smooth transition. Overall experience is great!
Pros
I like the ease of use. Even the most technologically handicapped staff can use it successfully and effectively.
Cons
It lacks purchase order tracking and the reports are minimal. However, the company is open to adding and upgrading as needed. I look forward to the purchase order tracking due out in 2025
Alternatives Considered
MaintainXReasons for Switching to Click Maint CMMS
Ease of use and value. We would’ve needed to pay for options we wouldn’t use with MaintainX.Response from Click Maint
Hi Misty,
Thanks for the review and feedback. We are thrilled to hear that your users are finding Click Maint easy to use and the implementation was a success. Rest assured we are adding new functionality ongoing. You'll see some new reports available within the next month and we will continue to add more capabilities here as we get more feedback from our users. Purchase Orders is on our roadmap and should be available early 2025.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Click Maint Has Made My Life Better, I am sorry if you don't sign up with them because you...
Reviewed on 2024/12/06
[sensitive content hidden] was the first person to reach out to me about their product and...
[sensitive content hidden] was the first person to reach out to me about their product and literally sold me the first conversation. He was so patient and answered all of my questions. Next was [sensitive content hidden], he was also patient with me through the process. I was not able to sign up for several months after getting the quote due to budget issues at the hospital and still being under contract with a different CMMS company. They patiently waited until I was able sign up. He worked with me on several calls to get all of our information transferred from the old system to Click Maint. He legit did all of the work and set it up perfectly. I just had to sign in and start using it. Lastly was [sensitive content hidden] she is awesome as well. She walked me through everything step by step and showed me everything I asked her to during my training with her. She also spent her time on a seperate call to train my maintenance technician on Click Maint. I have had to reach back out to her and [sensitive content hidden] a couple of times with questions and both respond so quickly. I don't have to wait a long time to get the answer I am needing and that means a lot. They are so supportive and literally are right there ready to help you if you need it. The ENTIRE team has been so kind and friendly with every interaction I have had with them. Now on the software side of things, let me tell you it is the most simple and easy work order system to use. We just launched it at the hospital I work at and it was the most smooth transition from one system to the next I have ever been a part of. NOt only is it easy to use, they help you set it up just like you need it. There could not be any better CMMS System than Click Maint.
Pros
There are so many things I have liked so far about Click Maint and here are a few; I like how easy it is to use, I like how they set it up it is very user friendly. We just launched it at the hospital and the employees have not had one complaint about submitting work orders through Click Maint. I was here the last time they launched the new work order system and the entire staff complained about how hard it was to use. So trust me I would hear the complaints because they don't hold back. They have not had anything bad to say. It honestly has shocked me!
Cons
I have sat here and tried to think of something I don't like or that I could change or just something that didn't make me happy with the system and I could not think of one thing.
Alternatives Considered
MaintainXReasons for Choosing Click Maint CMMS
I did not have any support with the other system. I had noone to help me if I didn't know how to do something or had questions. Click Maint has been the complete opposite. And everyone is SO HAPPY to help you out with whatever it is. Hippo was harder to use and the requesters complained about it being hard so they would not put work orders in the system, instead they would just call us or send an email. That defeats the purpose of having a system and trying to keep your department organized and running smoothly.Switched From
Hippo CMMSReasons for Switching to Click Maint CMMS
Honestly what made me choose Click Maint over the other was the people and the support I felt from the beginning. I just had a confident feeling that I made the right choice going with Click Maint and I have not regretted my decision not one time.Response from Click Maint
Hi Maegen,
Thanks for submitting this great review and feedback. Our team is over the moon to hear your comments. If there is anything we can do to improve the product and services, let us know. You can contact our support team directly or through the support portal in the app.
Thx again!
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
From chaos to control; a game changing transformation.
Reviewed on 2024/12/30
My experience with Click Maint CMMS has been great. The onboarding team has always been a call or...
My experience with Click Maint CMMS has been great. The onboarding team has always been a call or click away, ready to answer any of my questions. I have also made use of the many helpful FAQ answers and video guides. I am impressed by all the customizable and functional features. We've only been on board for a few months and am looking forward to the benefits of this program for years to come.
Pros
Click Maint CMMS has been a game changer for our Church & School. I have found it to be user friendly and particularly helpful in streamlining and organizing our maintenance operations. It's also very affordable, which is important to us as a non-profit organization on a zero-based budgeting plan.
Cons
The Click Maint Mobile App works well, and gets the job done when you're "out in the field" working but it does not have as much detail and functionality as using the program from a computer or laptop.
Reasons for Switching to Click Maint CMMS
Affordability played a large role but was not the only deciding factor. After comparing other options, and meeting with representatives, we determined Click-Maint was the best fit for our organization. We were also most impressed with the attitude and helpfulness of your team.Response from Click Maint
Richard - thanks so much for the great feedback and sharing your review. Our team is grateful to have the opportunity to work with your organization and look forward to the journey ahead, being a partner in helping improve maintenance operations for your facilities. Connect with us anytime whenever you need assistance or want to share feedback. Happy new year and thank you!
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Just getting started
Reviewed on 2025/02/03
Currently uploading all of our assets into the system but am looking forward to full use of the...
Currently uploading all of our assets into the system but am looking forward to full use of the software once more applicable and ready to use on our end.
Pros
The help portal is awesome, haven't had an issue that click maint staff were unable to assist me with.
Cons
Unable to attach multiple assets to a task such as boiler inspections if you have multiple boilers. "If additional work is needed, please create additional task and add the asset that requires the work." When a contractor does the large inspections for us, they don't break down the paperwork to attach to each asset, it comes as one inspection/invoice.
Alternatives Considered
Maintenance CareReasons for Switching to Click Maint CMMS
price and applicability to our operations.Response from Click Maint
Hi Lee - thanks for sharing your feedback! We are working on adding more features that will give you way more options with inspections and PMs. These updates are in the works, along with adding multiple assets to one PM work order (coming a little later this year). Stay tuned.
- Industry: Printing
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic CMMS !
Reviewed on 2025/02/05
From day one it has been great. The support is fantastic. [sensitive content hidden] does a great...
From day one it has been great. The support is fantastic. [sensitive content hidden] does a great job explaining things when I need help. He is my go to person when I need him. Over the years I have worked with several CMMS platforms, AEGIS, Service Now just to mention a few, and Click Maint is by far the easiest with great support. I highly recommend it !
Pros
It is very easy to navigate and it has all the features I need to accomplish our goals.
Cons
Nothing at all. There isn't one thing not to like. Simple X 10 !
Response from Click Maint
Hi Randy, thank you for the great review. We appreciate the kind words and we're so happy to hear that your experience has been great so far. Our onboarding and support team try to do their best to make sure you have the support you need and onboarding goes smoothly. Contact us anytime if you have suggestions or ideas on ways to make Click Maint even better.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best affordable software
Reviewed on 2025/01/12
It has been great. The software allows you to do what is needed by the organization.
It has been great. The software allows you to do what is needed by the organization.
Pros
1)it is easy to use
2)it is affordable
3)easy to set up
4) have amazing features
Cons
1)costs on the works order are in usd no other currency other than Canadians.
Response from Click Maint
Thanks for the great feedback Aaron. Just a heads up, you can change the currency you are using by going to the admin settings and set the currency you need in the Entity. Our support team can help you with this if needed. We appreciate the great feedback and the review.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Subscribe now!
Reviewed on 2025/02/04
Onboarding was easy and the support was priceless.
Onboarding was easy and the support was priceless.
Pros
Having a central location for all machines and keeping track of cost.
Cons
I would like to see an option to forward a work order to someone's personal or work email vs a username.
Response from Click Maint
Hi Angel - we really appreciate the review and you sharing your feedback. We have taken your feature suggestion and shared this with our development team. Seems like very logical update and something we can do pretty quickly. Stay tuned. Glad to hear that the onboarding went well and you're pleased with the customer support.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New user, small company
Reviewed on 2024/07/08
It's been GREAT!!!!! I'm extremely happy with the program, support staff and overall function of...
It's been GREAT!!!!! I'm extremely happy with the program, support staff and overall function of the program.
Pros
I really like the simple and user-friendly format, across all platforms (PC, iPad, android). The links, blogs and videos are all very helpful. The support team has been VERY responsive and helpful.
Cons
No big cons for me. A few bugs that I've found and brought to the dev teams' attention. But that's to be expected with a young company.
Alternatives Considered
UpKeepReasons for Choosing Click Maint CMMS
Our small company was owned by a larger company. We're transitioning back to being independentReasons for Switching to Click Maint CMMS
Very affordable. User friendly. Great support.Response from Click Maint
Appreciate the review Steve and glad to see Click Maint is working well for your maintenance operation. Our team is extremely grateful for your willingness to point out some bugs you're spotted - Could not ask for a better partner to work with. Thank you!
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Click Maint Review
Reviewed on 2024/10/08
We are still in the implementation phase so we are still learning the software ourselves, but other...
We are still in the implementation phase so we are still learning the software ourselves, but other than that it has been super helpful with organization so far.
Pros
With Click Maint being a newer software on the block, the relationship between our teams if very personal and we get quick responses to any questions we need. As they are still building their software they listen to any suggestions we may have.
Cons
Being a newer company there is going to be bugs. None of the bugs have been major, but sometimes can be frustrating.
Alternatives Considered
MaintainXReasons for Switching to Click Maint CMMS
The price was a lot more friendly, and it seemed a lot more simple.Response from Click Maint
Connor, Thank you for the great review and feedback. Appreciate your patience as we work through some of our bugs... we are buttoning up on our QA, but sometimes "bugs" happen. Our team will continue to work diligently to make get them resolved and be responsive quickly. Let us know if there is anything we can do to make our software and services even better. Thank you!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Click Maint is Fabulous for your everyday Business Needs
Reviewed on 2024/04/28
Exceptional, cost-effective service. User friendly, and the staff at Click Maint are easy to deal...
Exceptional, cost-effective service. User friendly, and the staff at Click Maint are easy to deal with. I would highly recommend using this system for all your maintenance needs. It is reliable and has all the functions that you need when managing multiple homes.
Pros
The pros of Click Maint are that it is a user-friendly, cost-effective system that enables us to manage our daily business needs. The staff at Click Maint are available to answer any of our questions promptly. We are very happy with the service and highly recommend it.
Cons
I do not have any issues with Click Maint CMMS.
Response from Click Maint
Claire,
We really appreciate your feedback and thanks for submitting the review. We are thrilled to be working with ou and happy to hear that Click Maint is living up to its expectations and having a positive impact on your business! Let us know if there is anything we can do to make your experience even better.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Head of Maintenance
Reviewed on 2024/12/09
I still have a lot to learn to make it more informative on reviews, but I am pleased with the ease...
I still have a lot to learn to make it more informative on reviews, but I am pleased with the ease of creating and clearing write ups.
Pros
I liked the most simplicity of creating and clearing work orders. There are still things in the work order that I need to learn, and experiment with so more information to the job and how it was completed can be added.
Cons
When I first got into the load up of assets and locations, it was a bit overwhelming. Once I understood that it was not manditory to fill in every blank. But I understand that others that may need to use this application may need those other options for their job sight.
Response from Click Maint
Hi Scott, thanks for sharing your feedback and submitting your review. We are glad to hear that you are finding Click Maint easy to use for work order management. If you would like some additional training, connect with us. You can sign up for personalized training sessions on the log in page or connect with our support team. They are ready to help if and when needed. Thx again!
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Click Maint CMMS review
Reviewed on 2024/08/13
Excellent and superb . The software has a ver accessible cost, too.
Excellent and superb . The software has a ver accessible cost, too.
Pros
Easy and simple to use. It is web based. Excellent customer service, and continuous support. Mobile app fully functional and simple
Cons
The color of some of the parts does not help to distinguish some items. Problems with files with extensio *.HEIC
Reasons for Choosing Click Maint CMMS
Hippo software customer support disapears, and its cost increased.,Switched From
Hippo CMMSReasons for Switching to Click Maint CMMS
Cost, customer review, discussion with the software developersResponse from Click Maint
Thanks for the great review and we're very pleased to hear that Click Maint is working well. We will take your feedback on the colors of the UI to our dev team as well as the issue you are having with the extension. Thx again Sergio!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great reporting keeps us in the know
Reviewed on 2024/07/05
Pros
We were looking for a CMMS that had strong reporting so that we could keep on top of ongoing maintenance issues and have found that in Click Maint.
As a strata hotel, we need to keep close track of all building maintenance and click maint has allowed us to do this easily and efficiently. A huge bonus was the asset tracking which we use to inform our FF&E planning and budgeting. Overall this system has saved us money and time by allowing accurate reporting and tracking. Highly recommend.
Cons
Being a smaller property, we did have to make some adjustments to the program to fit our property, but it was an easy process and the Click Maint team helped along the way.
Response from Click Maint
Hi Erin, really appreciate the feedback and the positive review. We're thrilled to hear that Click Maint has been working out for your company and is helping you cut costs. Keep the feedback coming and if there are any improvements you would like to see, let us know. We want to make our solution work the way you need it to. Thanks!
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Private Club Using CM
Reviewed on 2024/12/06
staff is great, onboarding and getting back to us in Hawaii with chat questions
staff is great, onboarding and getting back to us in Hawaii with chat questions
Pros
Help with the onboarding process, ease of use and pulling reports.
Cons
sometimes the search freezes if you mistype for locations and you have to start the request over
Alternatives Considered
MaintainXReasons for Switching to Click Maint CMMS
Our Facility Admin preferred the format and ease of useResponse from Click Maint
Hi Amy
We really appreciate you taking the time to submit your review and sharing your feedback. We are happy to hear that the onboarding went well, and thanks for sharing the constructive feedback on ways the product can be improved. Please keep the feedback coming and our team will work hard to address any issues quickly. Reach out us anytime if you need any assistance or want to share more feedback. Thank you!
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Facilities Manager
Reviewed on 2024/12/09
Over all experience has been pleasant. Working with a smaller CMMS company has allowed us to have...
Over all experience has been pleasant. Working with a smaller CMMS company has allowed us to have some influence as a client when it comes to the resolving issues and developing other parts of the program such as specific KPI reports.
Pros
Support service from the staff is great.
Cons
It is a new program and there are still some glitches we are finding. That said when reported to Click Maint, they go about finding fixes and update us on the status of the issue.
Reasons for Switching to Click Maint CMMS
We liked the idea of the local Canadian supportResponse from Click Maint
Hi Jeramiah,
Thanks so much for the feedback and review. Our support team is thrilled to hear that you are happy with their service and support. We also appreciate your feedback on any bugs you find. If there are any features or enhancements that you want to share with us, don't hold back. You can submit new feature requests through the support portal or reach out to the Click Maint team directly. Thx again!
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple to use and affordable
Reviewed on 2024/10/09
I completed seven free trials or demos for other software, and Click Maint was by far the easiest...
I completed seven free trials or demos for other software, and Click Maint was by far the easiest for the team and me to use.
Pros
Simple and Intuitive. Click Maint has excellent customer support and is very open to feedback on how to improve its software.
Cons
None at this time. I do wish we could communicate with requesters directly through the software about their tickets without them having to create an account.
Reasons for Switching to Click Maint CMMS
Intuitive, feature-packed, great onboarding and customer service, and affordable.Response from Click Maint
Eddy, really appreciate the feedback and the positive review. Our goal is to make Click Maint very easy to use and implement and it looks like we've been successful so far with your team. Reach out to us with any suggestions on how we can improve and make our software and services even better.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User Friendly
Reviewed on 2024/08/07
The produce should be very user friendly.
The produce should be very user friendly.
Pros
The support staff appears to be one of the best that I have worked with.
Cons
The install process takes a little bit on time to lean
Response from Click Maint
Appreciate the positive review and comments on our support team. Connect with us anytime if you need more assistance with your implementation and onboarding, or anything for that matter! Thanks Peter.
- Industry: Design
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and simple to set up. Great value. Makes managing work orders easy.
Reviewed on 2024/04/09
They have been great to work with, They helped us get set up in weeks and the support is responsive...
They have been great to work with, They helped us get set up in weeks and the support is responsive when we need help.
Pros
Everything about it is great. We are a small operation and don't have too many work orders. But this solution really made things easy to track and manage. For the cost, it was well worth it.
Cons
Nothing to date. If anything, the mobile app could use a few more features but the folks at Click Maint say more is coming.
Response from Click Maint
We're happy to hear you are having a great experience. That is our goal.. we want to ensure that customers like you get great value from our software and make sure it's easy for you and your team to use. More mobile updates are coming. Stay tuned.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great support and easy to setup
Reviewed on 2024/04/10
Click Maint has been great to work with. From our first contact, demo and trial, their team was...
Click Maint has been great to work with. From our first contact, demo and trial, their team was very responsive. Once we purchased, their support team got us set up and trained and using the software within a week.
Pros
Click Maint is very easy to work with. We really needed something simple to track requests and work orders and the odd preventive maintenance. We were using spreadsheets before and this was eating up way too much time. Click Maint was perfect for us. The cost is very affordable and they have been great to work with. The mobile app was an added bonus. Not something that we thought we would need. But now we use it all the time.
Cons
I can't think of anything. We are a small operation and Click Maint has been great so far and does everything we need it to.
Reasons for Switching to Click Maint CMMS
We chose Click Maint because their team was really responsive. Prices between many of the products were close. Click Maint was really easy to use, and price was great and they were very responsive.Response from Click Maint
Hi Beata,
Appreciate the review and great to hear that Click Maint is working out for you. We're happy to hear that your experience has been positive so far and love hearing that. Don't hesitate to let us know if there is anything we can improve on. Always looking for feedback!
- Industry: Museums & Institutions
- Company size: 51–200 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Discovery Cube (Trial User)
Reviewed on 2024/08/15
Good, [sensitive content hidden] has been extremely helpful and very transparent during the entire...
Good, [sensitive content hidden] has been extremely helpful and very transparent during the entire testing and training experience. Their prices are competitive and reasonable compared to many of the other platforms throughout the industry. As a company we tested at least 5 different competitors within the market.
Pros
Very user friendly, simple learning curve upon both desktop and mobile versions.
Cons
Unable to specifically scan a QR code to extract the information/data, even though most platforms are at the same stage.
Reasons for Switching to Click Maint CMMS
Reasonable pricing, very user friendly.Response from Click Maint
Appreciate you sharing this review Allan. We would love to get more feedback on your experience with QR code scanning and what additional details you would like to see - our team will reach out.. Thanks again for the review.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Managing work orders is easy with Click Maint
Reviewed on 2024/07/10
Great! I would recommend it to others! Everything from the beginning, from sales to implementation...
Great! I would recommend it to others! Everything from the beginning, from sales to implementation was very professional.
Pros
It was very fast to set up and get started - within 2 weeks. The support team is great and it took almost no training to get going. All round, it is a very user-friendly software, which was key for employees to adopt.
Cons
The mobile app is missing some of the features that are on the web version.
Response from Click Maint
Thank you for the review Andy! We're working on some new features for the mobile app and they will be released very soon. We're about to release more features for parts & inventory and location management on the mobile app. Keep on the look out for these updates.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Managing work orders is easy with Click Maint
Reviewed on 2024/06/27
Excellent overall! Very happy with the product and has made our company more streamlined and...
Excellent overall! Very happy with the product and has made our company more streamlined and efficient.
Pros
It is very user friendly, It was fast to set up and implement. The after sales support for the team is great and it took very little training to get going.
Cons
The mobile app is still missing some features that the full Web version has.
Response from Click Maint
Thanks for the review Curtis. We're happy to hear that Click Maint is working well for you. More features are being added to the mobile app. Will keep you posted as we release them.