Jotform Sign Reviews
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183 Reviews
- Industry: Writing & Editing
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
JotForm Lover
Reviewed on 2024/03/19
10 out of 10 on a scale of 1 to 5. It is off the charts
10 out of 10 on a scale of 1 to 5. It is off the charts
Pros
I like that I can embed it onto my website for customers to sign before coming in
Cons
There are no cons. Jotform is simply perfection.
Response from Jotform
Hi,
Thanks for sharing your seamless experience. We're glad to hear that embedding Jotform onto your website for pre-visit signatures has been helpful.
Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great product! Meets our needs
Reviewed on 2024/04/24
It’s made my job easier. I can enter and track my data in an easier to manage, digital format while...
It’s made my job easier. I can enter and track my data in an easier to manage, digital format while keeping the paper forms for my employer
Pros
My company uses paper forms for everything. With Jotform Sign, I can easily build digital forms, even based on pdf scans of the paper forms, which I prefer, and can print out the paper form with my data filled in.
Cons
I’m unable to get my company to pay for a subscription, so the free plan is all I can use. My form and entry limits are probably the biggest downsides for me.
Reasons for Switching to Jotform Sign
Ease of use, great UI, fill to a pdf scan, tabulated data and data export capability.Response from Jotform
Hi Jeremy,
Thanks for leaving positive feedback about our platform. We're thrilled to hear that Jotform Sign is streamlining your process from paper to digital seamlessly.
Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Use for consent form
Reviewed on 2024/04/24
Pros
- online
- able to share with other parties
- template
Cons
- not free
- when send out the link for the document, the branding of Jotform is too much.
Response from Jotform
Hi Yee,
Thanks for your nice review. We're pleased to hear that you find our platform helpful and that you like sharing templates with other parties. I'd like to clarify that we have a Starter (Free) plan that you can use forever. It has the same access to almost all the same features as the paid plan. They mainly differ on the monthly signed document limits. We also made sure that our branding remains simple and should not affect the functionalities of the form.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Education Management
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Jotform Sign Review
Reviewed on 2024/11/17
Overall, I would recommend using Jotform Sign because of the ease of use and how it is compatible...
Overall, I would recommend using Jotform Sign because of the ease of use and how it is compatible with any smart device.
Pros
Jotform Sign is an online software that allows you to create, edit, sign and share documents. It makes it easy to share documents for people to sign anywhere and submit for review.
Cons
The only con with Jotform Sign is that the free version only allows you to create/sign 10 documents before you have to upgrade. If you are needing to create and share more documents, you will have to pay.
Response from Jotform
Hi Kathryn,
Thanks for your feedback and for sharing your positive review. We're glad to hear you find Jotform Sign helpful for creating and sharing sign documents. We understand the limitation on the Starter plan can be challenging, but we believe it's enough for basic usage. If you need higher limits, we hope you'll consider upgrading to any of the paid plans.
If you have any questions, feel free to reach out to us from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Non confrontational forms signed before appointment
Reviewed on 2024/03/19
Easy, saves time, automates my business forms digitally and saves them. I always refer to the very...
Easy, saves time, automates my business forms digitally and saves them. I always refer to the very first form filled out and can easily access that stored information.
Pros
Easy to collect signed contracts and policies off site of a business.
Cons
Some Old phones can’t hit the submit button due to mobile version.
Reasons for Choosing Jotform Sign
Easy and had someone to train me how to use. Would have never been able to learn it by myself.Reasons for Switching to Jotform Sign
Had training from Hunter Donia on how to use best for my business.Response from Jotform
Hi Stephanie,
Thanks for your positive review. We're glad to hear that Jotform makes it easy for you to collect signed contracts and policies off site.
If you've experienced issues with your forms, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Textiles
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
JotForm Sign
Reviewed on 2024/03/04
Very pleased, it did the job we needed. We recommend
Very pleased, it did the job we needed. We recommend
Pros
JotForm sign is a great service that we used daily. We created a form that had several variables that we needed to know from the customer. After paying for the order, the customer was redirected to the JotForm Sign, where he filled in all the important information regarding the customized product. We then extracted this information into a PDF and worked with it. It saved us hundreds of dollars in coders who would have had to add similar features custom to our eshop.
JotForm is very easy to navigate.
Cons
If it was full capacity, we had to delete several records. But to update the capacity, we had to write to support. It didn't happen automatically.
Reasons for Choosing Jotform Sign
More creation options. The appearance is more attractiveSwitched From
Google FormsResponse from Jotform
Hi Šimon,
Thanks for sharing your experience with Jotform Sign. We're delighted to hear that it has been an integral part of your daily operations and has saved you significant costs on custom coding. Regarding the sign document limits, we'd like to clarify that the monthly reset occurs on a fixed schedule and won't automatically reset when submissions are deleted. However, the upload space limit should now reset automatically.
If you encounter any further issues or have any questions, please feel free to reach out to our Support Team for assistance via our Contact Us page at https://www.jotform.com/contact/. We're here to ensure a seamless experience for you.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
One of the easier to use options
Reviewed on 2024/03/19
I am happy with how I set up our documents, but we had a low usage rate on it once it was sent to...
I am happy with how I set up our documents, but we had a low usage rate on it once it was sent to clients. We really need to be able to send to several people and they can decide who signs it, vs us picking one recipient who may not be the signer and then the Jotform Sign goes ignored.
Pros
I struggled with implementing a document management/signature system, and Jotform Sign was the most user-friendly. It may have helped that we were already a Jotform user so I was familiar with the site and it connected with other forms in our account.
Cons
Even though this was the most user-friendly, it was not without struggles. If we had someone to help roll it out or even get us started with one form, it would have helped ensure success for future use. I don't have time to watch a handful of videos, so it was a long process.
Reasons for Switching to Jotform Sign
It was the easiest to figure out of the options I triedResponse from Jotform
Hi Lori,
Thanks for sharing your experience with Jotform Sign. We're thrilled to hear that you found it to be the most user-friendly option for your document management and signature needs. We understand that implementing new systems can sometimes be challenging, especially without dedicated assistance.
Please know that our Support Team is here to help. You can reach out to us via our Support Contact Form at https://www.jotform.com/contact/ for immediate help with any issues you may have with Jotform Sign. We'll be more than happy to help.
- Industry: Primary/Secondary Education
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Wish we had found it earlier.
Reviewed on 2024/06/08
It has allowed to change multiple procedures and has drastically improved UX as we can digitise a...
It has allowed to change multiple procedures and has drastically improved UX as we can digitise a lot of our processes due to utilising Jotform Sign.
Pros
It has allowed us to digitise forms that previously had to be completed by hand as they required signatures.
Cons
Nothing so far. It has worked well throughout.
Response from Jotform
Hi Andy,
Thanks for using Jotform. We're delighted to know that our platform helps you transform into digital forms and streamlines your signature process. We appreciate your positive words.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Public Safety
- Company size: Self Employed
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best overall for use
Reviewed on 2024/04/24
Great experience. Highly recommend for convenience and secured measures
Great experience. Highly recommend for convenience and secured measures
Pros
Comprehensive ease with certifiable use.
Cons
N/A not any specified dislikes of any of the features with this system
Response from Jotform
Hi Jason,
Thanks for your perfect stars and for sharing your great experience. We're glad to hear you find our platform both comprehensive and user-friendly.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great product for easy registration
Reviewed on 2024/06/03
Overall it has been a great experience and many people enjoy the ease of use.
Overall it has been a great experience and many people enjoy the ease of use.
Pros
The ease of use.
The customizable fields
The electronic signature.
Cons
Sometimes it does not sync with our google drive.
Alternatives Considered
Google FormsReasons for Switching to Jotform Sign
The electronic signature was a must for us when looking for a form platform.Response from Jotform
Hi Josh,
Thank you for your positive remarks. It's great to know that you like Jotform Sign and its features.
If you're still having difficulties with Google Drive integration, kindly share more details about this issue through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Government Administration
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My Experience
Reviewed on 2024/03/20
Pros
Very easy to use and user friendly. Mobile friendly.
Cons
I have not had an issue with JotForm thank you.
Alternatives Considered
Google FormsReasons for Choosing Jotform Sign
Very unstable software and too many unused user functions that are not needed, way to pricey.Switched From
RecTracReasons for Switching to Jotform Sign
I choose this product because it was very user friendly and had other functions that google forms didn't.Response from Jotform
Hi Juan,
Thanks for your nice review. It's great to hear you found our platform intuitive.
Feel free to let us know if you have questions via our Contact Us page at https://www.jotform.com/contact/. We'll do our best to help.
- Industry: Security & Investigations
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Way of Support
Reviewed on 2024/03/19
I have spent a good amount of time together with my team to set-up the forms. We have saved a lot...
I have spent a good amount of time together with my team to set-up the forms. We have saved a lot in cost and time by using this service and it's quite hassle free once it has been properly set-up. Sometimes it becomes challenging to deal with little boxes while moving them to fit in a suitable place. Overall a great service, Electronic and digital signature features are making it marvellous.
Pros
Jotform Sign has an incredible importance in my eyes. This feature automates our workflow and forms can be signed anywhere and at anytime which makes the process much quicker than usual.
Cons
Limited number of allotments per subscription.
Response from Jotform
Hi Malik,
Thanks for your awesome review. We're thrilled to hear that Jotform Sign has been incredibly valuable to you. Automating workflows and enabling signing from anywhere, anytime are key aspects we aim for. We would like to let you know that we have increased the monthly signed documents limit for all plans. For example, on the Starter (Free) plan, from 10 signed documents per month, it is now increased to 100 signed documents per month. Check out our pricing page to find out more http://www.jotform.com/pricing/.
Let us know if you have more questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Professionalism in a document
Reviewed on 2024/04/16
Easy, helpful, organized, and practical.
Easy, helpful, organized, and practical.
Pros
The forms look professional and the recipient can easily read them. Also, submitting pictures and writing on them descriptions is a great tool. Also, the phone app is great.
Cons
The limitation of signatures for the basic package
Response from Jotform
Hi Derrick,
Thanks for your positive rating. We're happy you find our forms professional-looking and our platform great to use. We'd like to inform you that we have increased the Singed Document limits for all plans. For example, Starter (Free) plan has been increased from 10 to 100 Signed Documents per month. Check out our pricing page to find out more: http://www.jotform.com/pricing/.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great Product
Reviewed on 2024/03/19
Very good experience am happy with how the product has fit our organizations needs
Very good experience am happy with how the product has fit our organizations needs
Pros
The customization to fit my needs and how easy it was to set up and use daily
Cons
Couldn’t figure out the flow function and auto responses
Response from Jotform
Hi Kristina,
Thanks for rating Jotform Sign 5-star. We're delighted to hear our customization options worked well for you.
If you come across issues or have difficulties figuring out a feature, reach out to us from the Contact Us page at https://www.jotform.com/contact/. Our team will be happy to help.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Simple and Effective
Reviewed on 2024/05/21
Overall, the experience has been positive. We are happy with the product and would recommend it to...
Overall, the experience has been positive. We are happy with the product and would recommend it to others.
Pros
Jotform is not difficult to set up or use. It does the job. The ability to customize forms is a bonus.
Cons
We haven't accessed all of the features yet. Accessing tutorials about the different features from the screen that you're working on would be helpful.
Response from Jotform
Hi Marlana,
Thanks for your positive review. We're happy to hear you find our platform easy to use. Check out this link to explore our user guides to learn how to use our platform and get all of your questions answered: https://www.jotform.com/help/.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Perfect tool for collecting leads
Reviewed on 2024/06/05
Pros
Great and easy way of creating and managing forms. Very flexible and fast for setting up. Great customization options.
Cons
For integration with other systems is not as easy as I thought. But generally is a great help!
Response from Jotform
Hi Kalin,
Thanks for your nice review. We appreciate it. It's great to know that you find our platform easy to use and flexible for creating and managing forms.
Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Photography
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes life simple
Reviewed on 2024/04/25
Really happy as it makes my life easy when running my business.
Really happy as it makes my life easy when running my business.
Pros
I require my clients to read, acknowledge and sign a contract once a deposit has been paid, as I need to protect myself and the client. Jotform allows me to customise my contract how I need it. I love getting the notifications once a form is completed. The best part is having the mobile app, so i have all of my contracts to hand.
Cons
It looks a little tacky to the consumer, so something more professionally displayed would be better.
Response from Jotform
Hi Josh,
Thanks for sharing your experience with our platform. We're thrilled to hear that our platform is helping you streamline your contract process and protect both you and your clients. It's great to know that it's making your work easier for your business.
If you have any questions or if you have difficulties with its design or embed layout, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Jotform Business Made Easy
Reviewed on 2024/08/28
Pros
The user experience is very friendly on both ends. For the person creating the form and person filling out the form
Cons
Customizing the features in terms of selecting colors, fonts, and sizes, making the form unique could be better.
Response from Jotform
Hi Krunal,
Thanks for taking the time to leave us a nice review. We're grateful for your positive remarks. Customizing your form design like changing its background colors, fonts, sizes of elements is really easy through our Advanced Designer. Check out this link for the guide: https://jotform.com/help/935-advanced-designer/.
If you need help on customizing your form, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A must use in the Tax & accounting industry
Reviewed on 2024/04/24
a much needed tool for my business management
a much needed tool for my business management
Pros
customizable forms
electronic signatures
Cons
expensive monthly price, but now i pay annually so I am okay with the price.
Response from Jotform
Hi Adella,
Thanks a ton for your positive review and for your support. We're happy you're enjoying our platform and its e-sign features. Knowing that you've chosen to upgrade annually, over monthly, is a wise choice, and we're grateful for that.
Let us know if you have questions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
JotForm has been helpful to our company
Reviewed on 2024/05/21
Pros
Has been a much more robust program than say, Formstack, for what our company needed to achieve
Cons
There are some things that require some coding that JotForm cannot do, but for the most part, it is easy to use.
Response from Jotform
Hi Tia,
Thanks for leaving a positive review. We're thrilled to hear our platform has met the company's needs better than other platforms.
If you have any questions or if you need help with your forms, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product at a great price
Reviewed on 2024/03/19
I've had a great overall experience so far using Jotform. Any support tickets I've placed have been...
I've had a great overall experience so far using Jotform. Any support tickets I've placed have been resolved quickly.
Pros
The customisability and ease of use is great with Jotform. It is very easy to configure conditional routing and approval systems.
Cons
Don't really have anything that I don't like about JotForm
Response from Jotform
Hi Gareth,
We're thrilled to hear that you're enjoying the customizability and ease of use of our platform. Your positive feedback means a lot to us.
If you ever have any suggestions or questions, feel free to reach out via our Contact Us page at https://www.jotform.com/contact/. We're here to help.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Use JOTFORM! It's easy!
Reviewed on 2024/04/16
Good to have for clients, can add as many questions as needed, clients can upload all their...
Good to have for clients, can add as many questions as needed, clients can upload all their documents & its safe to use in internet.
Pros
Everything is very simple, put what you want on your documents
Cons
Had to pay for it :); JK, but it's reasonable
Response from Jotform
Hi,
Thanks for your nice review. We're glad you find our platform straightforward for customizing your documents.
If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2024/03/19
It’s okay for what I need at the moment nothing to rav about
It’s okay for what I need at the moment nothing to rav about
Pros
I use this for my tax office daily. And it’s great e form intake .
Cons
Now being able to make domain name customization.
Response from Jotform
Hi Sandra,
Thanks for your positive review. It's great to know that you like our platform, and it helps you with your office tasks. Changing the domain name is possible through our Enterprise solutions. Check out this link to find out more about Jotform Enterprise: https://www.jotform.com/enterprise/.
If you have more questions, you can send us a message via our Support Contact Form at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Jotform is Essential for All Businesses
Reviewed on 2024/06/10
Pros
What I love most about JotForm is its user-friendly interface and versatile functionality. It makes creating forms and collecting data incredibly easy and efficient. Plus, the customizable templates save me a ton of time!
Cons
What I like least about jotform is the storage space in relation to the price per package.
Response from Jotform
Hi MaChelsea,
Thanks for your positive review. We're thrilled to hear that you find Jotform's user-friendly interface and versatile functionality so beneficial. It's great to know that our customizable templates are helping you save time. If you have any questions, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
- Industry: Publishing
- Company size: Self Employed
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
An Easy Way to Manage Contracts, Though a Bit of a Learning Curve
Reviewed on 2024/04/16
Pros
Joform Sign makes it super easy to handle the contracts for my publishing company. Before using Jotform, I would email authors a pdf of the contract to sign. This inevitably led to issues with people not having the software necessary to sign a pdf. Using Jotform has eliminated that problem. Contracts are signed quickly and painlessly.
Cons
It took me a couple tries to figure out how it works. With an application with so many options, I didn't really know what I was doing at first. Now I can send out a contract in a minute, but it took me probably about half an hour the first time to set up the contract and work out how to send it.
Response from Jotform
Hi Kailey,
Thanks for your nice review. We're thrilled to hear that Jotform Sign has streamlined your contract process for your publishing company. It's also great to know that you've figured everything out eventually.
If you have any questions or have any difficulties, let us know through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.
