ROOFLINK

Roofing CRM Software built by Roofers for Roofers

Overall rating

5 /5
(7)
Value for Money
5/5
Features
5/5
Ease of Use
5/5
Customer Support
5/5

100%
recommended this app
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7 Reviews

Dustin
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Game Changer for our Company

Reviewed on 2024/01/24

Pros

Roof.link is fully customizable and not a simple out of the box product. It allows us to create custom workflows that meet our needs, instead of what a developer who has never done our job thinks we need. The customer support team is awesome and switching to Roof.link has saved us substantial money over our previous software, Acculynx.

Cons

There's not much to dislike, but if I was going to knit pick one thing it would be to make the search feature more robust.

Response from ROOFLINK

Thank you for your positive review. We're glad to hear that Rooflink's customizability and our customer support team have been beneficial to your business. Your suggestion concerning the search feature is appreciated. We strive to make our roofing CRM services the best and your feedback helps us do this. Thanks for choosing us over AccuLynx.

Brian
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

High volume roofing contractor

Reviewed on 2024/01/24

100% positive. The customer service is exceptional. Not once have we had

100% positive. The customer service is exceptional. Not once have we had

Pros

The best part about Rooflink for us is the customizability. We were able to seamlessly incorporate our contracts, service requests, material order forms, all company forms etc. into Rooflink and tag information to fit exactly where it is needed.

Cons

Ability to change templates on the fly. We have not found any CRM to do this as of yet.

Alternatives Considered

AccuLynx

Reasons for Choosing ROOFLINK

Our program had limitations and was outdated.

Reasons for Switching to ROOFLINK

Rooflink offered many customizable options vs their competitors.

Response from ROOFLINK

Thank you for your positive review. We're thrilled to hear that you've found value in our customizable roofing contractor solutions. We acknowledge your concern about on-the-spot template changes and will definitely consider this for future updates. Our goal is to continuously improve Rooflink to offer the very best service to our clients. You're always welcome to contact our customer service for any more queries or suggestions.

Daniel
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Value and Customer Service

Reviewed on 2024/01/22

[sensitive content hidden] and his team have been an absolute pleasure to work with, and this...

[sensitive content hidden] and his team have been an absolute pleasure to work with, and this software has all the tools we need to continue to grow as a company.

Pros

You can tell this software was built from the contractor's prospective, and they take feedback from other contractors seriously.

Cons

Like us, they are a newer company. Like us, there are some occasional bugs to work out. Despite that, their urgency and responsiveness in getting those resolved really make this a non-issue. If anything, it is really a positive, as all

Response from ROOFLINK

Thank you for your valuable feedback. We're thrilled to hear our software has helped you grow and save money. We work hard to improve ROOFLINK from a contractor's perspective and your acknowledgement means a lot. Rest assured, we're actively working on those occasional bugs. Your patience and understanding are appreciated. Looking forward to our continued partnership.

Dana
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2024/01/22

Pros

User friendly. Making custom widgets to fit our company

Cons

I like everything about Rooflink. Very easy to use.

Response from ROOFLINK

Thank you for your review. We're pleased our roofing CRM services are user-friendly and our custom widgets fit your company's needs. We made ROOFLINK customizable so roofers like you could have the freedom you wanted. We hope we continue to be your choice for roof repair and installations. Enjoy using ROOFLINK!

Brandon
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Roof.Link is a GAME CHANGER

Reviewed on 2024/01/19

Love this CRM! It’s helped us scale from 1 small rented office to 7 locations and a too 100...

Love this CRM! It’s helped us scale from 1 small rented office to 7 locations and a too 100 contractor in the US

Pros

Incredible Automations and everything is already included!

Cons

Need a few more customer service support people

Response from ROOFLINK

We're thrilled to hear how Roof.Link has helped you expand your operations! As you've outlined, we are indeed striving to improve our customer service. We're glad our automations and roofing CRM helped you scale your business. Thank you for your feedback!

Michael
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best of best

Reviewed on 2024/01/19

Pros

Does more, faster then any other i have used

Cons

Not a fan of QB integration.
Wish i could see size of job and material on work not completed

Response from ROOFLINK

Thank you for the positive feedback and for choosing our roofing CRM services! We appreciate your suggestions about job size, material visibility, and QB integration. We always aim to improve. We strive to remain your best choice in roofing CRM services.

Pranjal
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great all-in-one roofing software with simple pricing

Reviewed on 2024/02/01

Pros

All in one roofing CRM software, which helps not only source and manage leads (for example, it has weather alerts and automatically identifies areas with roofing job opportunities), also helps respond to customer requests for quotes/estimates, and managing roofing service delivery from start to finish including managing materials, staff, jobs, invoices. It also has integrations with other software tools like Quickbooks for accounting.

Cons

Customer support can be better but it's a great product/service.