Airwallex Reviews
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8 Reviews
- Industry: E-Learning
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Airwallex has significantly cut down on payment fees
Reviewed on 2021/09/15
For those willing to wait -- a great cost-cutter.
For those willing to wait -- a great cost-cutter.
Pros
After switching from PayPal, my fee of 4 % was reduced to $ 4 for the same service.
Cons
The service can take longer than receiving or sending a payment through PayPal.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best transaction account for digital business owners.
Reviewed on 2023/11/07
The best of all the business accounts we've had so far. We use this conjunction with Wise and...
The best of all the business accounts we've had so far. We use this conjunction with Wise and eliminated traditional bank accounts saving us tons on FX fee and payouts.
Pros
A simple and everyday business transaction account. Integrates with Stripe, Zapier and Xero for simple end-to-end workflow customisation and management. Can issue multiple spend cards for different categories and competitive FX rates but super quick conversion. Best for users who charge in USD but also have freelancers working globally to manage multiple currencies.
Cons
Nothing as such. Partner offers could be expanded.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Airwallex is Awesome
Reviewed on 2025/01/18
Pros
Airwallex is great when it comes to exchange fees and I also like the virtual cards feature as I sometimes do not want to use my personal cards for certain sites. The customer service was also great.
Cons
There is no need for improvement that I can think of at this time.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Airwallex – Not a fan of their onboarding and decision-making
Reviewed on 2024/04/01
Disappointing, and I'm frustrated by their lack of transparency, and arbitrary process. It feels...
Disappointing, and I'm frustrated by their lack of transparency, and arbitrary process. It feels unfair, biased, and lacking in credibility.
Pros
It's a lovely interface, and they support a lot of currencies. Their UI is really strong, and it feels like a nice modern service.
Cons
I went through the KYC and business sign up process for my consulting business which has a 6 year operational track record with no issues. They rejected my application, provided no reasoning why, and I'm entirely within their acceptable use policy. So you can judge for your self, I provide marketing consulting services. It's mystifying, and disappointing. It also took then less than 10 minutes to process but they claim to follow a thorough review process. I am dubious about their claims, and reasoning.
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Versatile multi-currency management platform
Reviewed on 2024/12/16
Really good and smooth, with close invovlement of our account manager
Really good and smooth, with close invovlement of our account manager
Pros
The ease to open a bank account in different currencies
Cons
Bank fees were reasonable but have increased
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Payment software that has a lot to improve
Reviewed on 2022/06/14
Overall it is a simple tool for making foreign currency payment. But the simplicity is both the...
Overall it is a simple tool for making foreign currency payment. But the simplicity is both the pros and cons. Cons is the lack of control detail like a bank website, pros then is its simplicity to setup.
Pros
Simple installation, easy to setup, simple choices of user roles.
Cons
Lack of control and ability to set up multiple approval roles for users.
There is a OTP one time password feature, but it is needed for each payment, cannot apply for batch payments.
Bank feed to Xero is also not stable.
- Industry: Internet
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Accelerate global payments and transfers with Airwallex
Reviewed on 2022/06/27
Excellent way to manage multiple currency transactions and transfer and make payments across globe...
Excellent way to manage multiple currency transactions and transfer and make payments across globe with less fee and with great security to wired money.
Pros
Easy to open foreign currency account and synchronize your multi-currency transactions into one platform and transfer funds across globe with less fee.
Cons
Nothing to dislike about Airwallex. Easy to get started and easy on integration to streamline global financial operations.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Fast global payments
Reviewed on 2021/05/30
Good overall
Good overall
Pros
My company uses Airwallex for payroll and the team receive their money within 10 hours since the file has been uploaded. Fast.
Cons
They do not provide an option to verify with a national ID in order to get a virtual card. My employer tried to add a new card in the company account and link it to my personal details but Airwallex only accepts a passport for verification (which in my country costs a lot). I sent them my national ID but they could not accept it (I live in the EU).
