YouthCenter Reviews

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16 Reviews

- Industry: Civil Engineering
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
YouthCenter System Analyst's prospective
Reviewed on 2019/02/05
I provide client side support for YouthCenter and have been working with the program for 5 years.
I provide client side support for YouthCenter and have been working with the program for 5 years.
Pros
Customer service from BizStream is excellent and the company is very responsive to standard and custom requests. YouthCenter has a clean user interface and is generally easy for end-users to navigate.
Cons
The design of the UI, font and color scheme are starting to show their age.
- Industry: Law Enforcement
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Using Youth Center in a small department
Reviewed on 2023/02/23
We are a small juvenile probation department with a small budget. Youth Center has given us an...
We are a small juvenile probation department with a small budget. Youth Center has given us an excellent tool to manage cases, maintain records, and storage for documents. It is so helpful for every worker to have access to the same information when covering for someone else is needed. We use the system daily and it has streamlined our business in a lot of ways.
Pros
All data companies are helpful in the sales and onboarding stages, Youth Center included. Where Youth Center shines is the follow up support. Years after purchase we are still getting support and assistance whenever it is needed. Youth Center is regularly updated and we are clearly informed what changes we can expect to see from the update. We are regularly asked for our input when the system is making changes that are most helpful to the actual users.
Cons
Some things may be easier with the system when they finally merge their old and new systems. But we have been given a lot of support on how to use the system as it currently functions.
Alternatives Considered
FAMCareReasons for Choosing YouthCenter
Youth Center is far more economical than Ritetrack and the follow up support from Youth Center far surpasses anything we received from Handel.Reasons for Switching to YouthCenter
Youth Center was more economical and the onboarding staff was extremely helpful.Response from BizStream
Thank you so much for sharing your positive experience with Youth Center! We're glad to hear that our system has helped manage your cases and records and that our team has provided you with excellent support. If you need any assistance, email us at [email protected], and we'll be happy to help. Thanks again for choosing YouthCenter!
- Industry: Judiciary
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
YouthCenter
Reviewed on 2021/11/23
Pros
to view all incoming notes on clients from other sources that input data
Cons
I have not yet come across any issues that I feel need to be improved on
Response from BizStream
Thank you for your review! It's great to hear from case managers who are actively using YouthCenter. If you ever have any issues or suggestions for the system don't hesitate to reach out to [email protected]. We're here to help!
- Industry: Law Enforcement
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A must for youth case management
Reviewed on 2024/02/23
I have found the overall experience with YouthCenter to be a game changer for managing cases. Prior...
I have found the overall experience with YouthCenter to be a game changer for managing cases. Prior to this system, we either took hand notes or created a work document. This has made our jobs much more efficient, productive, has improved communication and documentation, and the ability to receive data from cases.
Pros
Customer Support
Case Management features
Mobile Access
Inter office communication
Cons
Entering offenses
Pages are usually not printer friendly when printed (Ex: program placement)
Response from BizStream
Thank you for your review and feedback! We're glad to hear that YouthCenter has been a game-changer for your case management. We're always looking to improve based on feedback. Feel free to fill out the form at https://www.youthcenter.net/contact to submit your suggestions.
- Industry: Government Administration
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wonderful Program for Caseload Management
Reviewed on 2023/11/27
Pros
Onboarding was very smooth. Any needed assistance was provided very quickly. The system is intuitive and easy to use. Having all the case notes in one spot makes for easy supervision of case files. Being able to generate reports about various case data is helpful to tracking trends and case statistics.
Cons
The only issues that we have had is not being able to use multiple data sets in generating one report, although that is something that is being worked on. There have not been any negatives with this system.
Response from BizStream
Thank you for your fantastic review and the perfect scores across the board! We’re happy to hear that the onboarding process was smooth for your team and are pleased that YouthCenter's intuitive design and comprehensive case management features are meeting your needs so well.
We appreciate your feedback about the report generation. As you mentioned, we're actively working to enhance this feature. Your success is our top priority, and we look forward to continuing to support your important work.
- Industry: Law Enforcement
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great asset for any detention facility
Reviewed on 2022/12/14
My overall experience has been wonderful. Whenever assistance is needed we get it quickly. ...
My overall experience has been wonderful. Whenever assistance is needed we get it quickly. Customer service has been above and beyond expectations!
Pros
Ease of use especially when searching for specific events as well as creating reports with all different types of data points.
Cons
Does not connect with other Facilities in order to help other Counties/Facilities to see info prior to Clients arriving.
Response from BizStream
Thank you for your review! We work hard to provide fast customer support and continue to build on our feature set based on input from users like yourself.
We do have in our backlog a feature that will allow a jurisdiction to push client data into YouthCenter (if both are using YC). Data-sharing agreements will need to be in place between jurisdictions to allow for this. Hopefully, this feature will help reduce the time it takes to intake a client and provide some additional insight into a juvenile prior to intake.
We're always looking for suggestions to improve our software. Feel free to fill out the form at https://www.youthcenter.net/contact to submit your suggestions.
- Industry: Law Enforcement
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
YouthCenter Works Great for Juvenile Detention
Reviewed on 2021/11/29
YouthCenter has been great and it has put all our information in one spot that can be accessed from...
YouthCenter has been great and it has put all our information in one spot that can be accessed from anywhere.
Pros
YouthCenter can be accessed from anywhere. It is customizable and very easy to use and navigate. Form Builder is a plus and you can customize forms to meet our needs. You can limit access or increase access in reference to a employees job responsibilities. The ability to run reports on almost anything is helpful. YouthCenter is continuously being updated with new features and enhancements!
Cons
It works great for what we use it as and I have no complaints!
Response from BizStream
Thank you for your review! It's great to hear from case managers and administrators who are actively using YouthCenter - particularly in Juvenile Detention Centers.
If you ever have any issues or suggestions for the system don't hesitate to reach out to [email protected]. We're here to help!
- Industry: Judiciary
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Youth Center review
Reviewed on 2021/12/02
None that I know of.
None that I know of.
Pros
I like how it speeds up the process of getting things done such as reports and 7 day reports. The spell is is very handy for our employees. Adding a grammar check would be beneficial.
Cons
It may be easier to use if more categories were added so a user can just click on what they need instead of having to go through several areas.
Response from BizStream
Thank you for your review! It's great to hear from case managers and administrators who are actively using YouthCenter.
We're always looking to improve the software for users like yourself. If you ever have any issues or suggestions for the system don't hesitate to reach out to [email protected]. We're here to help! We would love to get your input on making the system easier to use - fewer clicks are better.
- Industry: Public Safety
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Court Stream
Reviewed on 2022/03/03
The case management program is user friendly and therefore ideal for training new staff for...
The case management program is user friendly and therefore ideal for training new staff for agencies that have high turnover. The customer service that is available is like no other. I wish our internal IT department could respond as quickly to technical problems as the highly trained and personable BizStream staff does.
Pros
This software was built for the user in mind in terms of being able to configure the layout and build reports as appropriate for individual facilities.
Cons
I really cannot think of a single complaint about this software. It fits the needs of our agency very well.
Response from BizStream
Thank you for your kind review! As you mentioned, we try extremely hard to provide great customer service and support. As always, if there is anything we can do to help, don't hesitate to reach out to us for support!
- Industry: Law Enforcement
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Two thumbs up!
Reviewed on 2021/12/06
YouthCenter has benefitted our organization tremendously. It allows us to access information...
YouthCenter has benefitted our organization tremendously. It allows us to access information quickly for State licensing purposes and organizes our data through generating reports that we create so we are able to collect meaningful data.
Pros
The customer service is amazing. YouthCenter works very hard to make the software applicable to our agency by listening to suggestions for content, vocabulary, and logistics that are pertinent to our line of work. The software is user friendly and technologically advanced.
Cons
There isn't really anything that stands out as an issue.
Response from BizStream
Thank you for your review Tori! We do our best to poll our users for input on how they use the software and how we provide solutions to their daily case management needs. Look for upcoming webinars on new features and user group meetings in the near future.
- Industry: Individual & Family Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Youth Center
Reviewed on 2021/11/09
I was very impressed with all of the information that I didn't even know existed. Paperwork that I...
I was very impressed with all of the information that I didn't even know existed. Paperwork that I have been completing for years (that no one read) is now accessible to every one on out office.
Pros
Very easy to use: Once trained, I was very impressed with how much information was at my fingertips.
Customer Service: Not being the most computer savvy, I needed help. The support team was very prompt and saw the issue through until it was resolved. They helped me understand and the struggle was solved.
Cons
Not much to say for this except what took so long.
Response from BizStream
Thank you for your review! It's great to hear from case managers who are actively using YouthCenter. If you ever have any issues or suggestions for the system don't hesitate to reach out to [email protected]. We're here to help!
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
YouthCenter
Reviewed on 2021/11/23
Pros
Being able to review case activity, visual analytics, and reports.
Cons
We would like to see an update programming tab use and functionality. The ability to send message for court hearings.
Response from BizStream
Thank you for your review! It's great to hear from users who are actively in YouthCenter.
This month we will have an update to our programs and placements that have additional tracking capabilities - all suggested feature improvements by users like yourself.
In 2022, we're looking to add notifications for court hearings and other scheduled events in the YouthCenter Calendar. Keep an eye out for those updates in the near future!
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Highly Recommend for Juvenile Courts!
Reviewed on 2021/11/29
Pros
Data entry fields and reporting. I am not a daily user of the system but supervise staff who are. The breadth of data encompassed in the Juvenile Court/Detention software and reporting capability allows the Court to run countless reports for a variety of purposes. This is incredibly helpful in providing data to external partners and for internal evaluation of processes and programs.
Cons
I look forward to the day when all CourtStream features are available in YouthCenter. Since I am not a daily user, this cross over is still clunky for me.
Response from BizStream
Thank you for your review! It's great to hear from users who are actively in YouthCenter.
We're actively working on updating the court case tracking (Petitions, Offenses, etc.) to the new interface.
Keep an eye out for those updates in the near future!
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SHC Review
Reviewed on 2019/02/07
It was tricky to switch over from our old data base system but now that we have trained everyone...
It was tricky to switch over from our old data base system but now that we have trained everyone and gotten all new staff on board I don't think we could live without this system. The ease of accessing information in a organized way is great and very helpful to our clients as well when needing to update things in their file.
Pros
We like that we are able to really customize the reports for ALL our different program needs and reports. I personally as the data person like that I can slice out so much information that can not only be used for reports but also for resource development and program evaluation within the agency.
Cons
Sometimes some of the categories are hard to change to fit the language that our agency uses as a whole however the ones that we have really needed changed the support staff has helped us in doing so.
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Youth Center
Reviewed on 2019/02/07
Very good onboarding, good support, not much contact from our rep once we went live.
Very good onboarding, good support, not much contact from our rep once we went live.
Pros
The ability to access from any computer. The amount of information that we store on Youth Center
Cons
Limited ability to adapt to our needs. Designed for many locations, but each has different needs. Forms are not very robust.
- Industry: Government Administration
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent Data Management
Reviewed on 2019/02/05
Case management for our Juvenile Court and Juvenile Detention facilities.
Case management for our Juvenile Court and Juvenile Detention facilities.
Pros
I like the dashboard. It has most of the information needed right on the "sign in" page.
Cons
Still developing the new interface, and the transition can be a little clunky when moving back and forth.