IDfy

4.4 (28)
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Background check software

Overall rating

4.4 /5
(28)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.2/5

89%
recommended this app
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28 Reviews

Nithin
Nithin
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Ease of KYC verification with IDfy

Reviewed on 2024/01/16

Pros

Advanced Technology
User-Friendly Interfaces
Data Security and Compliance
Fraud Prevention
Customization Options

Cons

Cost: Services may be relatively expensive.
Integration Complexity: Users might face challenges integrating IDfy into existing systems.
False Positives/Negatives: Automated systems may produce occasional inaccuracies in identity verification.
Scalability Issues: Potential challenges in adapting to increased verification demands.
Customer Support: Issues reported with responsiveness and query resolution.

Manisha
Overall rating
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Background verfication process

Reviewed on 2024/03/15

my overall experience with IDFY with is excellent and all team are very cooperative.

my overall experience with IDFY with is excellent and all team are very cooperative.

Pros

I would like the most of the IDFY the team are extremely supportive and process is very smooth.

Aditya
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

IDfy, are they actually up 99%?

Reviewed on 2024/01/12

You cannot rely just on IDfy if you have document or identity verification task. Because it's not...

You cannot rely just on IDfy if you have document or identity verification task. Because it's not 90% rather I'll say 60-70% uptime and correctness

Pros

Their API documentation and their sales team.

Cons

There up time and reliability is bad. OCR gives incorrect data, sometimes aadhaar is down.

Alternatives Considered

iDenfy and GetID

Reasons for Switching to IDfy

Sales team was prompt enough to grasp my attention and follow ups
Ramanand
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

IDfying Your Way to Success

Reviewed on 2023/12/19

Overall, IDfy gives off a trustworthy vibe. The real-time monitoring is like having a guardian for...

Overall, IDfy gives off a trustworthy vibe. The real-time monitoring is like having a guardian for your data. Despite the document thing, it's been a reliable and secure experience.

Pros

The smooth and quick identity verification process impressed me the most. It's hassle-free and ensures security, making everything feel super easy.

Cons

The Turnaround time and enthusiasm of the support team could be better.

Anuj
Overall rating
  • Industry: Real Estate
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Thorough and Reliable

Reviewed on 2024/03/07

Pros

“What stood out the most IDfy’s thoroughness and attention to detail in ensuring accurate and reliable information.”

Cons

One aspect that I like the least was the lack of flexibility in their verification packages, as there were limited customization options available to tailor the services to specific needs or requirements. Have shared a feedback with them and they are working kn the same.

Gagan
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for OCR and Verification

Reviewed on 2024/04/04

My experience with IDfy has been good. I've been using it for over three years now, and it has...

My experience with IDfy has been good. I've been using it for over three years now, and it has significantly reduced manual work by automatically clearing the majority of IDs.

Pros

What I liked most about IDfy is its quick OCR capability, allowing for swift document scanning and extraction. The verification process, especially from government departments, is also speedy and efficient. Moreover, the support from the IDfy team has been consistently good.

Cons

However, the OCR quality could be improved to ensure better accuracy and reliability in document processing

Nidhi
Overall rating
  • Industry: Insurance
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Background verification

Reviewed on 2024/03/19

I personally handle the BGV with IDFY and till date i have never faced any issue with the portal it...

I personally handle the BGV with IDFY and till date i have never faced any issue with the portal it is pretty much self explanatory and easy to use.

Pros

The Automation and the report method of closure.

Cons

The Data collected over the year are not put to use completely for employment and qualification verification.

Apurva
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The ease of Integration

Reviewed on 2024/01/08

Had a great experience from day one of the introduction of products and features available to the...

Had a great experience from day one of the introduction of products and features available to the post-integration support. They do not walk away once the agreement is signed, instead make sure that you are supported whenever there is a requirement

Pros

A one-stop solution provider for all your verification and onboarding process. Great documentation and support in every stage of integration and POC. No false promises and will always abide by the legal rules.

Cons

Comparatively pricy which is expected with great quality, will try to pitch the other products always

Rohan
Overall rating
  • Industry: Management Consulting
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Satisfactory BGV vendor

Reviewed on 2024/03/21

Pros

The customer support is best, and our queries are resolved immediately and efficiently.

Cons

The automation wasn't great earlier, but it has resolved now so no issues.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Comprehensive identification checkd

Reviewed on 2024/01/02

Pros

It provides end to end journey wise api stack for quick identification checks

Cons

It cannot be integrated with third party solutions and on premise platforms

Kaavya
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Feedback and review

Reviewed on 2024/03/12

Pros

The customer support team is very productive and efficient, and the TAT is amazing.

Cons

The reports generated in excel format can be better.

Sandeep
Overall rating
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review of IDfy by a user.

Reviewed on 2024/03/12

We are using IDfy now since almost 1 year. And it has been a good experience, we never faced any...

We are using IDfy now since almost 1 year. And it has been a good experience, we never faced any problem using their services.

Pros

Their customer care services are very good, team responds very well and resolve the issues at the earliest. All the members are very polite.

Cons

There is nothing as of now that I did not like about IDfy.

Sanat
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Great help after getting this API

Reviewed on 2024/01/02

Good. We will suggest friend about the Api

Good. We will suggest friend about the Api

Pros

Easy implement method. Response in details

Cons

Usage history is not in detailed and also no warning before the limit got over.

srinivas
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

IdFy Pan Validation

Reviewed on 2024/01/02

Was nice we used it as a back up for our existing PAN verification APIs

Was nice we used it as a back up for our existing PAN verification APIs

Pros

Ease of use , Ease of integration , Accuracy

Cons

Pricing was on higher end and pricing was also not very transparent

Syed
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Seamless interface to validate cutomer information

Reviewed on 2024/01/12

It was a smooth experience from discussion to onboarding and implementation, their test dashboard...

It was a smooth experience from discussion to onboarding and implementation, their test dashboard before we signed up helped us understand their offering and experience. It was a great experience with IDfy

Pros

KYC Verification, PAN Validation were the most used features and we were happy about it.

Cons

Nothing as of yet, the API's and interface has been working smooth

Sindhu
Overall rating
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great customer support

Reviewed on 2023/12/19

IDfy has really amazing customer support. They actively respond to any queries we have

IDfy has really amazing customer support. They actively respond to any queries we have

Pros

1. Customer Support
2. Pricing
3. Functionality

Cons

Nothing major to report - API Latencies can be improved

Simran
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

IDfy Review

Reviewed on 2024/03/19

The team is very supportive. BGV reports shared to us are in a very proper way. Overall we like to...

The team is very supportive. BGV reports shared to us are in a very proper way. Overall we like to work with IDfy it's just final report takes a little longer.

Pros

Prompt reply from the IDfy team. Doubts are cleared at the same time.

Cons

It takes too long to complete the background verification.

Nikhil
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

IDFY Review

Reviewed on 2023/12/19

Pros

Good Service by the account manager. Very prompt response to any queries

Cons

Nothing in particular. All good till now.

Abhishek
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A little expensive but everything else is okay

Reviewed on 2024/01/15

Pros

The customer support team was really helpful in integration.

Cons

The per hit charges of the APIs were a little high as compared to others.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Smooth and Easy to Use

Reviewed on 2024/01/02

Pros

The API and documentation are well-defined to integrate

Cons

Nothing related to api documentation but need to improve service

Shubham
Overall rating
  • Industry: Banking
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Trusted Verification API Service

Reviewed on 2023/12/19

Overall experience is good and look forward to keep using the service

Overall experience is good and look forward to keep using the service

Pros

Support and API Usage Reporting on IDfy dashboard

Cons

More API services should be enabled for more usecases

Nirmalya
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Everything is good but the accuracy can be a little better

Reviewed on 2024/01/19

Pros

The APIs work fine most of the time and the integration was also smooth.

Cons

The servers stop sometimes and we get cached data instead of real time. Just fix this and everything will be fine.

Sudhansu
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ideal software for Emerging companies

Reviewed on 2023/12/19

Pros

I have found it on google first time and started using It as test, but soon I caught up with all its features and now I am very relaxed about monitoring and security of systems in company. Saving lots of my time.

Cons

First time you need to take technical help to set it up and you need to understand the working model properly

Rajeev
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Digital Supermann!!

Reviewed on 2023/12/19

Ease of implementation and usage along with customer support.

Ease of implementation and usage along with customer support.

Pros

Ease of implementation and usage along with support.

Cons

Higher Price which can be little reduced.

Dhrumil
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product. Easy to implement. Easy to understand documentation. Great support team

Reviewed on 2023/12/19

Pros

The documentation and the team's explanation of the API was very easy to understand and the team has a clear idea about the capability of the product.

Cons

The cost of the product is slightly higher than the competitors. The product does not have enough features for a BSA.

Alternatives Considered

SignDesk, HyperVerge and Perfios