IDfy Reviews

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28 Reviews

- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Ease of KYC verification with IDfy
Reviewed on 2024/01/16
Pros
Advanced Technology
User-Friendly Interfaces
Data Security and Compliance
Fraud Prevention
Customization Options
Cons
Cost: Services may be relatively expensive.
Integration Complexity: Users might face challenges integrating IDfy into existing systems.
False Positives/Negatives: Automated systems may produce occasional inaccuracies in identity verification.
Scalability Issues: Potential challenges in adapting to increased verification demands.
Customer Support: Issues reported with responsiveness and query resolution.
- Industry: Financial Services
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Background verfication process
Reviewed on 2024/03/15
my overall experience with IDFY with is excellent and all team are very cooperative.
my overall experience with IDFY with is excellent and all team are very cooperative.
Pros
I would like the most of the IDFY the team are extremely supportive and process is very smooth.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
IDfy, are they actually up 99%?
Reviewed on 2024/01/12
You cannot rely just on IDfy if you have document or identity verification task. Because it's not...
You cannot rely just on IDfy if you have document or identity verification task. Because it's not 90% rather I'll say 60-70% uptime and correctness
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
IDfying Your Way to Success
Reviewed on 2023/12/19
Overall, IDfy gives off a trustworthy vibe. The real-time monitoring is like having a guardian for...
Overall, IDfy gives off a trustworthy vibe. The real-time monitoring is like having a guardian for your data. Despite the document thing, it's been a reliable and secure experience.
Pros
The smooth and quick identity verification process impressed me the most. It's hassle-free and ensures security, making everything feel super easy.
Cons
The Turnaround time and enthusiasm of the support team could be better.
- Industry: Real Estate
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Thorough and Reliable
Reviewed on 2024/03/07
Pros
“What stood out the most IDfy’s thoroughness and attention to detail in ensuring accurate and reliable information.”
Cons
One aspect that I like the least was the lack of flexibility in their verification packages, as there were limited customization options available to tailor the services to specific needs or requirements. Have shared a feedback with them and they are working kn the same.
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for OCR and Verification
Reviewed on 2024/04/04
My experience with IDfy has been good. I've been using it for over three years now, and it has...
My experience with IDfy has been good. I've been using it for over three years now, and it has significantly reduced manual work by automatically clearing the majority of IDs.
Pros
What I liked most about IDfy is its quick OCR capability, allowing for swift document scanning and extraction. The verification process, especially from government departments, is also speedy and efficient. Moreover, the support from the IDfy team has been consistently good.
Cons
However, the OCR quality could be improved to ensure better accuracy and reliability in document processing
- Industry: Insurance
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Background verification
Reviewed on 2024/03/19
I personally handle the BGV with IDFY and till date i have never faced any issue with the portal it...
I personally handle the BGV with IDFY and till date i have never faced any issue with the portal it is pretty much self explanatory and easy to use.
Pros
The Automation and the report method of closure.
Cons
The Data collected over the year are not put to use completely for employment and qualification verification.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The ease of Integration
Reviewed on 2024/01/08
Had a great experience from day one of the introduction of products and features available to the...
Had a great experience from day one of the introduction of products and features available to the post-integration support. They do not walk away once the agreement is signed, instead make sure that you are supported whenever there is a requirement
Pros
A one-stop solution provider for all your verification and onboarding process. Great documentation and support in every stage of integration and POC. No false promises and will always abide by the legal rules.
Cons
Comparatively pricy which is expected with great quality, will try to pitch the other products always
- Industry: Management Consulting
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Satisfactory BGV vendor
Reviewed on 2024/03/21
Pros
The customer support is best, and our queries are resolved immediately and efficiently.
Cons
The automation wasn't great earlier, but it has resolved now so no issues.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Comprehensive identification checkd
Reviewed on 2024/01/02
Pros
It provides end to end journey wise api stack for quick identification checks
Cons
It cannot be integrated with third party solutions and on premise platforms
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Feedback and review
Reviewed on 2024/03/12
Pros
The customer support team is very productive and efficient, and the TAT is amazing.
Cons
The reports generated in excel format can be better.
- Industry: Design
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of IDfy by a user.
Reviewed on 2024/03/12
We are using IDfy now since almost 1 year. And it has been a good experience, we never faced any...
We are using IDfy now since almost 1 year. And it has been a good experience, we never faced any problem using their services.
Pros
Their customer care services are very good, team responds very well and resolve the issues at the earliest. All the members are very polite.
Cons
There is nothing as of now that I did not like about IDfy.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Great help after getting this API
Reviewed on 2024/01/02
Good. We will suggest friend about the Api
Good. We will suggest friend about the Api
Pros
Easy implement method. Response in details
Cons
Usage history is not in detailed and also no warning before the limit got over.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
IdFy Pan Validation
Reviewed on 2024/01/02
Was nice we used it as a back up for our existing PAN verification APIs
Was nice we used it as a back up for our existing PAN verification APIs
Pros
Ease of use , Ease of integration , Accuracy
Cons
Pricing was on higher end and pricing was also not very transparent
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Seamless interface to validate cutomer information
Reviewed on 2024/01/12
It was a smooth experience from discussion to onboarding and implementation, their test dashboard...
It was a smooth experience from discussion to onboarding and implementation, their test dashboard before we signed up helped us understand their offering and experience. It was a great experience with IDfy
Pros
KYC Verification, PAN Validation were the most used features and we were happy about it.
Cons
Nothing as of yet, the API's and interface has been working smooth
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great customer support
Reviewed on 2023/12/19
IDfy has really amazing customer support. They actively respond to any queries we have
IDfy has really amazing customer support. They actively respond to any queries we have
Pros
1. Customer Support
2. Pricing
3. Functionality
Cons
Nothing major to report - API Latencies can be improved
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
IDfy Review
Reviewed on 2024/03/19
The team is very supportive. BGV reports shared to us are in a very proper way. Overall we like to...
The team is very supportive. BGV reports shared to us are in a very proper way. Overall we like to work with IDfy it's just final report takes a little longer.
Pros
Prompt reply from the IDfy team. Doubts are cleared at the same time.
Cons
It takes too long to complete the background verification.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
IDFY Review
Reviewed on 2023/12/19
Pros
Good Service by the account manager. Very prompt response to any queries
Cons
Nothing in particular. All good till now.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A little expensive but everything else is okay
Reviewed on 2024/01/15
Pros
The customer support team was really helpful in integration.
Cons
The per hit charges of the APIs were a little high as compared to others.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Smooth and Easy to Use
Reviewed on 2024/01/02
Pros
The API and documentation are well-defined to integrate
Cons
Nothing related to api documentation but need to improve service
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Trusted Verification API Service
Reviewed on 2023/12/19
Overall experience is good and look forward to keep using the service
Overall experience is good and look forward to keep using the service
Pros
Support and API Usage Reporting on IDfy dashboard
Cons
More API services should be enabled for more usecases
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Everything is good but the accuracy can be a little better
Reviewed on 2024/01/19
Pros
The APIs work fine most of the time and the integration was also smooth.
Cons
The servers stop sometimes and we get cached data instead of real time. Just fix this and everything will be fine.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ideal software for Emerging companies
Reviewed on 2023/12/19
Pros
I have found it on google first time and started using It as test, but soon I caught up with all its features and now I am very relaxed about monitoring and security of systems in company. Saving lots of my time.
Cons
First time you need to take technical help to set it up and you need to understand the working model properly
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Digital Supermann!!
Reviewed on 2023/12/19
Ease of implementation and usage along with customer support.
Ease of implementation and usage along with customer support.
Pros
Ease of implementation and usage along with support.
Cons
Higher Price which can be little reduced.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product. Easy to implement. Easy to understand documentation. Great support team
Reviewed on 2023/12/19
Pros
The documentation and the team's explanation of the API was very easy to understand and the team has a clear idea about the capability of the product.
Cons
The cost of the product is slightly higher than the competitors. The product does not have enough features for a BSA.