Doctorsoft EHR Reviews
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21 Reviews
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wouldn't want any other EHR, but Doctorsoft!
Reviewed on 2023/09/01
Pros
The Main Exam where all the patients' information is there in one page. So easy to screen and so accessible to what I am looking for.
Cons
There are two things I would like to add, when I am inputting interpretations I would like to have a Next or/and back arrow at the bottom of the favorites like we have it at the top. It would definitely save me a few seconds, especially when I scribe with the doctor. I would also like it if the "save all medications to medication list" box in the Medication tab would actually save the medications we get from ERx under "Surescripts Drug History"
Response from Doctorsoft
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best Ophthalmology EHR.
Reviewed on 2023/08/23
Pros
Doctorsoft EHR is the best EHR that I ever used. We can use it on any device and multiple users can work simultaneously. It increased the efficiency of our work. They also have MIPS Pop-ups for each Quality Measure and a MIPS consultancy service. So, no worries about penalties.
Cons
Everything is good, so there is nothing to say about it.
Response from Doctorsoft
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Dishonesty, untrustworthy group of people
Reviewed on 2023/05/26
Cons
Dishonesty, untrustworthy group of people
Response from Doctorsoft
We appreciate your feedback, and we take all reviews seriously as they help us improve our products and services. However, we couldn't find any records of your purchase or interaction with our company, which leads us to believe that this might be a mistaken or fabricated review.
We value honest and constructive feedback from our customers, and we encourage you to provide genuine feedback if you have any experience with our product. If you have any concerns or questions, please feel free to reach out to our customer support team at [email protected]. We are here to assist you and address any issues you may have.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing
Reviewed on 2023/09/01
Very organized and easy to access and get a proper over view of patient chart.
Very organized and easy to access and get a proper over view of patient chart.
Pros
The features are amazing and super easy for us to use
Cons
Sometimes the ERX will take a long for it to load and send out medication
Response from Doctorsoft
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Doctor Soft Greatest EHR
Reviewed on 2023/08/31
Using Doctor Soft has been extremely helpful for charting all medical visits in one place as well...
Using Doctor Soft has been extremely helpful for charting all medical visits in one place as well as time efficient making charting fast and easy.
Pros
Doctor Soft is super easy to use and it's very efficient in compiling all the necessary patient information in a 1 page view on the main screen. It's able to house extremely detailed information in a small space. Easy to read and understand.
Cons
Would be great if it had coding assistance to help maximize accurate coding and billing for reimbursement of services.
Response from Doctorsoft
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excelente
Reviewed on 2023/09/01
Pros
I like how you can see everything in one page
Cons
Sometime the ERx take a long time to load to send it medications
Response from Doctorsoft
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
DS EHR Review
Reviewed on 2023/11/30
Pros
It is very handy helps with any information that we need health wise for a patient, very easy to work with.
Cons
Goes down at times as in the system starts to fail and it freezes.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
doctorsoft review
Reviewed on 2023/09/01
Pros
easy accessibility to locate patient charts and navigation from different portions of visits and exams
Cons
some updates of newcroft erx can cause delays in sending the prescriptions
Response from Doctorsoft
Thank you for your positive review! We're thrilled to hear you had a great experience with us. If there's anything we can do to make it a 5-star experience next time, please don't hesitate to let us know.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent
Reviewed on 2023/09/01
Amazing software Everything you need is in the doctorsoft
Amazing software Everything you need is in the doctorsoft
Pros
It is so easy to use and manageableAll the information I I need for the patient are in doctorsoft
Cons
There is actually no least thingsEverything is good
Response from Doctorsoft
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent
Reviewed on 2023/09/01
Excellent
Excellent
Pros
Very easy to understand and use and organized
Cons
Erx could use a little more improvement when adding the patients medication list
Response from Doctorsoft
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows. We look forward to serving you again soon!
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wonderful
Reviewed on 2023/09/01
The experience with doctorsoft is good
The experience with doctorsoft is good
Pros
What i like most about doctorsoft is that you are able to see all patients information on the main exam
Cons
What i least like about doctorsoft is sometimes the medication does not load
Response from Doctorsoft
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows. We look forward to serving you again soon!
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing
Reviewed on 2023/09/01
Pros
Everything is organized and every detailed to access and easy to use.
Cons
Sometimes doctorsoft can be a little slow or it freezes when looking up the medications
Response from Doctorsoft
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy To Use
Reviewed on 2023/09/01
Pros
Being able to upload documents in patients' charts and being able to see previous appointments Medical Notes.
Cons
I do not have any current issues with Doctor Soft EHR.
Response from Doctorsoft
Thank you for your positive review! We're thrilled to hear you had a great experience with us. If there's anything we can do to make it a 5-star experience next time, please don't hesitate to let us know.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Fast, easy and simple!
Reviewed on 2023/11/29
Pros
All is self explanatory no matter what page you are on.
Cons
Nothing, everything works great and easily accessible.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best software to use
Reviewed on 2023/09/05
It's much easier to use instead of keeping paper stacks of medical records. It's all in doctorsoft
It's much easier to use instead of keeping paper stacks of medical records. It's all in doctorsoft
Pros
It is very easy to use and I use it daily.
Cons
There is nothing that I like least about it
Response from Doctorsoft
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows. We look forward to serving you again soon!
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing System, easy to use
Reviewed on 2023/11/29
Pros
Easy to use. Intuitive and increased efficiency.
Cons
NA, don't se any cons. Only con would be anyone who is not using it, is missing out.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Doctor Soft is easy to maneuver and understand
Reviewed on 2023/09/01
Pros
Everything is labeled and pretty much self explanatory there no really getting confused when it comes to this ehr system.
Cons
There are a few bugs so as some educational forms need to be added.
Response from Doctorsoft
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
- Industry: Medical Practice
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
MY EXPERIENCES
Reviewed on 2016/06/13
Pros
IT'S SIMPLE AND EASY TO USE, EVERYTHING IS PRETTY MUCH OBVIOUS THERE IS NO WAY TO GET CONFUSED.
Cons
THERE ARE SOMETIMES MOMENTS WHEN THE ERX PORTAL SHOW INACCURATE PRESCRIPTIONS , EXAMPLE FROM OTHER VISIT BUT THEY SHOW AS IF WE ARE INPUTTING IT AT CURRENT VISIT. IT LOADS SLOWLY WHEN TRYING TO NAVIGATE TO CERTAIN SECTIONS
Response from Doctorsoft
Thank you for your positive review! We're thrilled to hear you had a great experience with us. If there's anything we can do to make it a 5-star experience next time, please don't hesitate to let us know.
- Industry: Medical Practice
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
my experience with doctorsoft has been great i truly enjoy the system.
Reviewed on 2016/06/03
Pros
I truly like that doctorsoft is easy to understand and it works smoothly. It makes taking medical history , medications, and notes etc. so much simple then having to write everything down everything is a easy step and also makes a patient visit at the doctors much more faster.
Cons
I truly don't have any negative things to say about this product i truly enjoy this system it makes my job so much more enjoyable and easier.
Response from Doctorsoft
Wow, thank you for the glowing review! We're delighted to hear you had such a fantastic experience with us. Our team works hard to provide top-notch service, and we're thrilled that it shows.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Doctorsoft is great while you have it. But always back it up
Reviewed on 2017/11/10
Make sure this is the product you want before going with it.
Make sure this is the product you want before going with it.
Pros
The system allows a close to paper chart feel adding to a doctor ease with implementing and the notes created are very well formatted.
Cons
If you decide to switch EHR you should back up all of your information. A year after switching we are having quite the haste trying to get them to give us records requested by insurance companies.
Response from Doctorsoft
We appreciate your feedback and are glad to hear you had a decent experience with us. We're always striving to improve, so if you have any suggestions on how we can earn a higher rating from you next time, we'd love to hear them.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Technical Support
Reviewed on 2016/10/14
Anytime I call technical support, they only have one person answer the calls that do not listen. We...
Anytime I call technical support, they only have one person answer the calls that do not listen. We are having issues with the duplicate copy of the same patients at first, but now it has escalated to quintuplets. For 3 months now and I have not received a call back with a solution.
Pros
N/A
Cons
Bad technical support
Response from Doctorsoft
We're genuinely sorry to hear about your experience with us. Please reach out to our customer support team at [email protected] so we can address your concerns directly and work to make things right.