TenForce

4.1 (7)
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Solution for digitizing and automating EHSQ processes

Overall rating

4.1 /5
(7)
Value for Money
3.9/5
Features
4/5
Ease of Use
3.7/5
Customer Support
3.8/5

86%
recommended this app
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7 Reviews

Sandra
Overall rating
  • Industry: Chemicals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly qualified TenForce team

Reviewed on 2024/06/27

My experience is consistently positive (see Pros.)

My experience is consistently positive (see Pros.)

Pros

The option of customer-specific configuration
The friendliness, flexibility and commitment of the highly qualified TenForce team (had contact with Business Development Manager, Customer Success manager, Project Manager, BTA, or people from the Tenforce support team and from the accounting departments)
The employees also take the time to solve problems spontaneously / at short notice and help quickly with user problems with good constructive suggestions for solutions.
The employees also take the time to solve problems spontaneously / at short notice and help quickly with user problems with good constructive suggestions for solutions. Top service!!!

Cons

No cons, but a suggestion for improvement:
Understandably, I personally don't expect everyone to be available at all times.
Therefore, I would like to see (if it doesn't already exist) a portal for TenForce customers where we can find instructions on how to use the various tools (especially useful at the beginning when you start to use a new module).
I am aware that this cannot be implemented 1:1 due to customization, but it could possibly be done for the modules in their "pure form", as well as for the Meeting & Action tool, or frequently asked customer questions could be stored in FAQs depending on the module.

annick
Overall rating
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

action management and document control

Reviewed on 2024/06/18

as an admin it is a very flexible tool, that you can adjust yourself . however due to all the...

as an admin it is a very flexible tool, that you can adjust yourself . however due to all the different possibilities the general user sometimes does not know what to use. for a standard user the 'ONE way to go' should be intuitively found

Pros

the flexibility of the tool and the power to do a lot of things yourself as administrator.

Cons

so many possibilities that a regalur user does not always intuitively see how to work/navigate. a training is necessary for the basics

Rajeev
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Tenforce review

Reviewed on 2024/07/08

Dedicated & honest team which listens to our comments/remarks/problems/issues and comes up with...

Dedicated & honest team which listens to our comments/remarks/problems/issues and comes up with solutions/proposals/workarounds.

Pros

Tenforce product is:
1. Configurable
2. Flexible
3. Most of the GUI (web + mobile app) is pleasing

Cons

1. The indicators & admin scripts are not documented even though there's a possibility.
2. When deleting an indicator, no warning message is shown to the admin user. This can be fatal for the application if the user doesn't remember the indicator which was deleted.
3. We create proposals/ideas in the product board, but there's no possibility for us to see the status of those.

Mark
Overall rating
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

For better or for worse...

Reviewed on 2024/07/01

Having met one of your key-people even before I started working with TenForce directly, there was...

Having met one of your key-people even before I started working with TenForce directly, there was an immediate connection, a click... That's not something that happened a lot to me in my 30+ years in ICT
Together, we've been through a lot and have shared both good and less-good moments but always came out on top (and stronger)!
Also, in these bad days, there's no fingerpointing; we work on the problem together.

Pros

The can-do mentality
The people I work with, either daily or less frequently
(see also below)

Cons

In a partnership, it's sometimes give-and-take and not every request should come with a price-tag

Tine
Overall rating
  • Industry: Chemicals
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

All in all happy with application

Reviewed on 2024/06/18

I like tenforce, it is clear and setup is done easily. The lay-out is nice and you can adapt it to...

I like tenforce, it is clear and setup is done easily. The lay-out is nice and you can adapt it to your likings as a user. The smartlist and filtering options are a plus. However, some of our users that only use parts of the application complain about the different tabs and to them it is sometimes unclear which tab contains which information.

Pros

Clear, userfriendly application
Lay-out
Setup is userfriendly too (expect for mixing injuries and incidents in a smartlist)

Cons

Horrible reaction time from the support team on customizations, estamations for changes also take forever

Marc
Overall rating
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

abi tenforce

Reviewed on 2024/06/18

Overall, a good and productive collaboration that has led to a customized database tailored to the...

Overall, a good and productive collaboration that has led to a customized database tailored to the needs of our brewery.

Pros

How it’s built and the calculations behind every step in the process. Also, the possibility to set the system up for more than one department.
Very easy to extract data in Excel format. Quick overview in several templates to see the status of some educations or programs.

Cons

No calendar implemented for the follow-up of blue-collar employees.

Luc
Overall rating
  • Industry: Chemicals
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Experiences with TenForce

Reviewed on 2024/06/18

I like working with the software and with the TenForce team. They always look for solutions within...

I like working with the software and with the TenForce team. They always look for solutions within the standard system.

Pros

The people of TenForce listen to what the needs of the customer are. They are able to translate this into a working software.
Work flows are easily defined.

Cons

The readability of the screens is not that good. Repeating alerts is not possible without extra programming.