Bright Reviews

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344 Reviews

- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent practice management for small accountancy practice
Reviewed on 2019/08/27
Accountancy Manager has helped organise my practice. It keeps all information securely and allows...
Accountancy Manager has helped organise my practice. It keeps all information securely and allows clients to update/check their information anytime; assisting us to meet the GDPR requirements. The secure portal allows us to share information and obtain electronic signature, greatly reducing our postage costs. We’ve also noticed a better efficiency and improved cash flow thanks to a more streamline way of working.
Pros
Cloud access - I can check my tasks at work/home/on my mobile.
Easy search function
Good record of deadlines
Easy to use portal
Regular improvements and updates
Cons
Sometimes it can be hard to navigate the site.
I think clients get confused with logging in to the portal from Accountancy Manager - would love an embedded log in for my own website.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cheap and easy to use. Could do with more customisation options
Reviewed on 2023/02/11
It does the job and is straightforward to use.
It does the job and is straightforward to use.
Pros
Inexpensive and talks directly to payroll software.
Cons
Lacking on customisation and some of the more advanced features available in other software
Response from Bright
Hi Mark, thank you for your review and recommendation. It would be great to hear your customisation suggestions if you could email us at [email protected] and we can add them to the development list.
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Practice Managment Review
Reviewed on 2019/09/02
Pros
The cost is reasonable
Ease of on-boarding new clients
AML check link to Veriphy
Cons
No link to submit Confirmation Statements to Co Hse
Lack of workflow
Lack of link to other software
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Does what it says on the tin…
Reviewed on 2022/08/25
Insanely positive. Took a punt on it a few years ago and never looked back!
Insanely positive. Took a punt on it a few years ago and never looked back!
Pros
Deadline management, client interaction through the portal and the ease of document approval is but a few of the things that make this piece of kit genuinely helpful.
Cons
Still have to use accountants and tax software to prepare accounts and tax returns etc - I can only imagine how epic this would be if they developed integrated software to do that too - literally a dream!
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent system for keeping track in my practice
Reviewed on 2019/08/27
This system has helped me to keep all of my clients and prospective clients details in one easy to...
This system has helped me to keep all of my clients and prospective clients details in one easy to reach place. I can now easily keep track of the number of hours I am spending on each client task and it has reduced the amount of chasing up I was previously having to do in order to get paperwork from clients. It has also really helped my practice in becoming GDPR compliant with regards to sharing documentation with them. My clients have also commented on how easy the registration process with my practice is now that I have implemented Accountancy Manager.
Pros
The amount of client information that you can enter including details of any communication that has occured is extremely useful. I really like the task list and the automatic reminders that can be sent out to clients for various pieces of missing information. I also like the time tracking features and the fact that it is GDPR compliant.
Cons
I found the initial setup quite difficult to get to grips with and trying to tailor each template that was in the system was quite labourious but has paid off in the long run. I don't like not being able to pause a task for when I have to take a telephone call.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent piece of software!
Reviewed on 2022/08/25
Excellent software, saves me so much time with onboarding new clients and chasing paperwork,...
Excellent software, saves me so much time with onboarding new clients and chasing paperwork, documents etc. I couldn’t be without it now
Pros
The task list is my first “Go to” every single day!
It’s great as a diary for knowing what needs to be done by specific dates and keeps my workflow running smoothly
Cons
The extra charge for other members of staff. I think upto 3 staff users should be included in the one monthly fee originally quoted
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sole practitioners
Reviewed on 2019/08/27
As a single person practice, 2 days of my week was spent on practice management, Accountancy...
As a single person practice, 2 days of my week was spent on practice management, Accountancy manager has reduced this to 1/2 a day, but more importantly it has freed up my brain to concentrate on accounting.
Pros
Because there is so many areas of Practice and client manager that this software offers, it is a one stop shop.
The tasks part has eliminated 4 hours per year of spreadsheet manipulation to produce tasks list for self assessment etc. and the progress of each task can updated so i always know where i am up to.
The recording of time on client tasks, that moves easily into invoicing is brilliant.
The information that is held on the system, for each client, makes form filling in easy, and with this being a safe area to hold information on, i sleep better at night.
The automatic email system frees up so much of my time, and ensures my client are bringing in their books in earlier than they used to.
The other area i like is the way the software developers are open to new ideas, they develop and add areas to the software regally, the support is outstanding with extremely quick replies and well explained remedies.
Cons
I would like the cost of additional users to be lower
- Industry: Accounting
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic payroll software that has thought of everything
Reviewed on 2018/03/13
Great software and functionality. Very feature rich as well as being easy to use. Good value for...
Great software and functionality. Very feature rich as well as being easy to use. Good value for money and the support is efficient and thorough, both telephone customer service and support bank of self-help tools.
Pros
The auto-enrolment functionality is a dream, making light of the entire process from identifying staging dates, right through to generating enrolment letters for staff.
The user interface is simple yet detailed and easy to navigate and customise.
Cons
I have been caught out a few times by alterations to the pay of an employee in one month/pay period which do not automatically revert to the stated basic pay the following month. It would be better if it did automatically revert or the system prompted you to choose how many periods/months should reflect that change.

- Industry: Accounting
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great value easy to use payroll package
Reviewed on 2022/09/06
Very happy to use and recommend the package
Very happy to use and recommend the package
Pros
Good value and very easy to use software that meets all the requirements of a payroll bureau and standalone payroll
Cons
Not much that we can criticise on the package
Response from Bright
Hi John, thank you for taking the time to review BrightPay. It's great to hear that BrightPay meets all the requirements for your payroll bureau. Thanks for the 5-star ratings!

- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Best way to do your pay!
Reviewed on 2018/07/02
Pros
BrightPay makes payroll easy and has a really modern look. I can train clients to use this in no time at all.
Cons
The windows and mac versions of the software differ in a few areas which is a real shame. It looks like this may be addressed soon though!
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Accountancy Manager
Reviewed on 2019/08/27
Very beneficial, definitely we took the leap to try it out, it has certainly streamlined the...
Very beneficial, definitely we took the leap to try it out, it has certainly streamlined the operation of the practice
Pros
It is a fantastic piece of software that organises all of your client data and assists with the practice management by organising the relevant tasks to ensure you don't miss a key deadline for a client.
It is a great database making finding that key piece of information a quick exercise rather than raiding through files.
The software ensures that the practice can comply with the GDPR legislation, and the portal is a great secure area for transfer of files both from the practice to the client and vice versa.
As with everything sometimes things go wrong but the support team at Accountancy Manager as very helpful and get issues resolved very quickly
Cons
Not a lot, however it would be great if when a client left a comment, the practice was notified
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Software
Reviewed on 2019/08/27
See above
See above
Pros
Our business was growing at a rate of 50% a year , we started using Accountancy Manager November 2017 as we could no longer manage with basic spreedsheets
It took us a while to get to fully understand all its features , but withink 6 months we started bringing the clients on board to it and havent looked back since
It allows us manager all our client data ( no more filling cabinets ) and ensure deadlines are meet and work is allocated out to staff at ease . The time record is brilliant and we can charge precisily and see how affective the staff are being . The customer service is fantastic
Cons
There are non , we have loved the software and all of the new faetures that keep getting added on
- Industry: Consumer Goods
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Efficient for the overall business process.
Reviewed on 2022/11/06
Pros
It has come in very handy in automating the workflow. It centralizes all my account information and provides a convenient access.
Cons
Templates are not intuitive to use. It doesn't have enough functions to be able to customize the templates.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helping to Develop Your Practice
Reviewed on 2019/09/02
This software has enabled me to grow from being a sole practitioner to a staff of 7.
This software has enabled me to grow from being a sole practitioner to a staff of 7.
Pros
I enjoy the fact that it is hosted as all of my staff are remote workers.
This is a central point for the entire team to refer to.
New features are coming out regularly
Cons
I have found no Cons in using this software,
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A helping hand...
Reviewed on 2019/08/27
Pros
The functionality available is excellent and it is such a useful tool in the running of the business and the management of on-boarding clients and managing workflow.
Cons
Still quite obviously in development so at times the product is updated and this can cause a few issues. Lack of ability to make enough customized changes at the moment but hopeful that things will improve as it becomes more established.
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Brightpay Auto Enrolment and RTI Ready Payroll software
Reviewed on 2016/10/25
I have never come accross such a user friendly software product. Every box and heading is self...
I have never come accross such a user friendly software product. Every box and heading is self explanatory. Transfer from Basic PAYE Tools, set up and running has been so easy. The software is completely free for up to 3 employees. This suited us initially. Any small queries I have had have been dealt with in a timely and efficient manner demonstrating how utterly professional and committed to excellent customer service Brightpay are.
Although Brightpay were already linked to about 10 Pension providers (including NEST, Peoples and NOW), we decided to use an Auto enrolment pension scheme which wasnt yet linked to the software but Brightpay developers worked like trojans to get it up and running in time for our staging date. There were a few teething problems with online pension contribution filing, but I just had to send a copy of my files by email so the developers could see what was going wrong. It was a simple password error. By the end of the day it was all sorted and has been running smoothly ever since. This was Excellent service above and beyond the call of duty, and considering we had not paid a penny for use of the software.
Pros
If an employee has a fixed salary each month this is shown automatically on each payroll day so no further entries need to be done.
The HMRC and Pension Scheme id and passwords need to be entered only once in the set up. Then a simple click on the send button is done for all future submissions. Massive time savings.
Each employee has a holiday and sick day calendar which recalculates holidays remaining or if SSP is entitled to automatically.
Transferring mid year from another payroll product is simple.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Not as good as expected
Reviewed on 2019/09/06
Overall, it is good that is a page, not a program. So you can use from home when you need it.
Overall, it is good that is a page, not a program. So you can use from home when you need it.
Pros
The really good thing is that they have tasks. The program generates deadlines and you can update progress and add a note.
Cons
Notes are so big and arranged uncomfortably. Sometimes you have to reload a few pages to find necessary information.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Bright day cause of brightpay
Reviewed on 2018/09/26
Pros
I've tried a lot of payroll software and bright pay has the easiest software to navigate its a user friendly and covers almost all of the payroll concerns
Cons
what I wish brightpay must have is the capacity to trace back or correct some input of records foe example some alteration may have done but it is hard to trace back the records.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
No euphemisms, no jargon and no problem - this software just works. That's it!
Reviewed on 2017/07/09
Love the software, love the kind people at technical support and love the vibe that Thesaurus...
Love the software, love the kind people at technical support and love the vibe that Thesaurus Software are in business to help others do business well. Other vendors are only in it for themselves unfortunately.
Pros
Very intuitive and it works. Simply no jargon and non of that endless stream of annoying ad ons that you have to pay for just to have some extra piece of functionality. Whatever ad ons that are needed will be really needed by you and hence you will see the value of purchases them.
Cons
It would be great if there was some kind of front end graphical dashboard. Other than that I cannot fault it - oh yes is there a way to produce invoices using this product?
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Brightpay covers it all
Reviewed on 2018/09/11
Pros
* its really amazing since brightpay covers all the aspect of a really great payroll system, easy to use and very effective
Cons
* i have no any issue using the brightpay software, instead its highly recommended, please keep it up!
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best payroll software
Reviewed on 2020/12/07
I love working with Bright pay. It is so simple and easy to use and is the best payroll software i...
I love working with Bright pay. It is so simple and easy to use and is the best payroll software i have used in 5 years.
Pros
Is easy to use, the best payroll software i have used. I have been doing payroll for 5 years and this is by far my favourite.
Cons
Sometimes it freezes and it disconnects from the cloud.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent software - life changing for my small business
Reviewed on 2019/08/27
Pros
Its very easy to use, simple to set up and has consolidated several spreadsheets into one place highlighting several errors in my schedules along the way.
Cons
I think it would be fantastic if the on boarding page of a client would also allow for the AML checks to be done at the same time.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 2019/08/27
Very good
Very good
Pros
Organisation of clients information and task organsistion
Cons
Some additional auto emails would be useful
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 2019/09/02
Very good software
Very good software
Pros
Support team are very helpful and responsive. They are always willing to help.
The software has great features and provides all the information we require.
Cons
Nothing, there is nothing I do not like about this software
- Industry: Construction
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
very good payroll program for small companies
Reviewed on 2016/09/27
Pros
very easy to use, no experience needed. I've got only one sometimes two employees at any one time but the customer service is out of this world. They reply to emails are very quickly, although I am using the free version. Very good company/software.
Cons
not available, there is nothing I like the least.