Countly Reviews

Great to boost customer engagement and retention. Can seem complicated at times but their support is excellent and quick to respond.

It's been a fantastic solution and platform for our mobile and web applications. Provides important metrics and data we need to understand how apps are being used, helps use prioritise and see health of our features. Has an overwhelming amount of features available for on-premise access with full data ownership and control, something that is rare in current Cloud focused times. A significant noticeable characteristic of the company is their engaging enterprise customer support, which is always ready to help with questions and challenges, as well as inform about upcoming features.

Countly is our go to analytics software for our in-house custom mobile app solution. Overall the support staff and the co-founder Dr. Cetin have been very responsive to questions we've had regarding the functionality of the software.

Counlty is the best App analytics product out there and the ONLY to provide User Profile tracking.

When our company went about trying to find the best App Analytics Product we tried every product available, free, cheap and expensive.

We knew that we wanted to be able to track what every user does and when we found Countly there was no going back. The User Profiles function is a game changer, we can see exactly what every user is doing in our app.

The Crash Analytics and Push Notifications are also great features

Countly staff are amazing and their is always someone available on their Slack Team to assist.

We and everyone we tell about it love Countly.

Our experience is positive and it really helps us to better undestand our user behaviours, calculate the ROI of our new features and improve the usability of our solution.

Perfect solution to get detailed customer and product data without worrying about data privacy issues thanks to their self-hosted option.

Thanks to Countly we finally have insights on how users are using our applications allowing us to improve the user experience and improve the retention.

Page load speed is deficient. It is challenging to get the result of complex queries. For some months, we experienced data loss because the system crashed.

Countly has a great featureset with which they covers a huge portion of the mobile ecosystem on one dashboard. Their approach to the whole business is completely different than most competitors, giving endless control to the customers over their code and data is not something you can get easily on the market. Its been great to work with Countly winning businesses together. Their support and reaction time is also helps a lot to go further.

We are using Countly as a on premise solution and it really makes it easy to follow our apps and website performance. Support is fast and very friendly. We are really happy with the product.

Firstly, I want to say they go above and beyond in customer service. Anytime I have an issue I am able to reach them quickly and swiftly. The mobile application for Countly is well done as well, and especially for our company -- given our regulated industry we needed something like this. It's amazing how much features it has (everyday I'm learning new ones). That would be the only negative comments I have which is maybe some tutorials teaching what metrics would be helpful being captured by x feature. Otherwise super happy with it!

Our clients love the data we make available through the AP. We publish the data in our Mobile Content Manager which our clients use to gain insights on their event apps and member apps. We are also able to give clients access to Count.ly as well.

I love that we are able to track any type of data interactions and data points. This allows our team to gain better insights throughout our product lines and allowing us to improve the user experience for our Eventpedia.com suite of products.

It s great to see web and mobile analytics data at one screen. They made a great product!

Some features:

- Ability to be deployed on-premise (self hosted)
- Raw data access
- Extensibility with plugins
- Open source & community friendly
- Packed with several features (e.g crash reporting, user profiles, push notifications etc)
- Wide number of SDKs covering mobile, web and desktop

It's really easy to integrate. I can see details on users profile, I can track user by using funnels and send push notification.