PtEverywhere Reviews

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13 Reviews
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great User Experience
Reviewed on 2024/05/30
Overall, PTEverywhere is an awesome software that allows me to run my practice through my phone,...
Overall, PTEverywhere is an awesome software that allows me to run my practice through my phone, iPad, or desktop. It allows me to provide a professional, user-friendly experience for my clients!
Pros
PTEverywhere is easy to get started, and provides a robust platform that is easy to customize. The software is intuitive and serves my hybrid clinic perfectly!
Cons
The customer service has been able to solve every one of my issues, but often I have trouble navigating the help center by myself to find the solution I am seeking.
Reasons for Switching to PtEverywhere
[sensitive content hidden] introduced me to product and functionality of it. It fit my needs best.- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Platform for Cash PT
Reviewed on 2024/07/21
Overall I have a positive experience with this company. They are trying to update things. Some tech...
Overall I have a positive experience with this company. They are trying to update things. Some tech issues over time.
Pros
PtE has been a great platform to use for my cash PT company. I like that I can schedule and chart and customize things a lot. It integrates with invoices too and has reminders.
Cons
I do not like the home exercise program it seems very hard to use. I wish they would integrate with my CRM for automations. I wish it were easier to tell who is on your current caseload.
Alternatives Considered
JaneReasons for Switching to PtEverywhere
They had an app which I really like. I like how I could customize things.- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommend.
Reviewed on 2024/12/15
Amazing! A very helpful transition from Jane to PtEverywhere making it seamless.
Amazing! A very helpful transition from Jane to PtEverywhere making it seamless.
Pros
Communication with staff for fixes and help has been phenomenal. I always felt like I was bothering them too much but they are always Happy to help!
Cons
Everything has been great; a small learning curve transitioning platforms but they have a very helpful help forum and if I can't find it there they are responsive in email.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great Software, but Not Intuitive
Reviewed on 2021/07/02
Pros
I love how straightforward the software is to use, as well as how everything is set up in one system.
Cons
I don't love how expensive the fax option is (I can pay $8/month elsewhere). I also had a difficult time learning new things in PtEverywhere because it's not an intuitive software to use.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly recommend
Reviewed on 2024/08/23
Overall, I have been incredibly pleased and have recommended PTE to friends that are also clinic...
Overall, I have been incredibly pleased and have recommended PTE to friends that are also clinic owners
Pros
I have used 3 EMRs for my clinic and PTEverywhere has been hands down my favorite. It is user friendly for my patients and for me, allows me to keep track of metrics easily, works as a great practice management tool, and has everything I need and nothing I don’t
Cons
Honestly I have not had any complaints other than sometimes the reports give interesting results compared to if I run the reports manually. For every issue I have had, customer service has been prompt to guide and help me out.
Alternatives Considered
JaneReasons for Choosing PtEverywhere
It was not user friendly for the clinician or the patientSwitched From
EmbodiaReasons for Switching to PtEverywhere
It had too much that I did not need and it cost a lot. It was a bit complicated to navigate- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Medical Software
Reviewed on 2024/04/19
Pros
This is by far the best EMR I've ever used. I run a cash PT clinic and it's perfect. It's totally modifiable to fit your needs. Additionally, [sensitive content hidden] has always been a great help with any questions we have. Excellent customer service!
Cons
None. There is nothing I would change about PT everywhere.
Alternatives Considered
JaneReasons for Choosing PtEverywhere
Ease of use and cost. It's very modifiable and fits all my needs.Switched From
ChronosReasons for Switching to PtEverywhere
The interface was much cleaner, and I like all the features.- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PTEverywhere is everything you need for your PT practice
Reviewed on 2024/09/22
Excellent! We have had nearly zero issues with our PTE experience
Excellent! We have had nearly zero issues with our PTE experience
Pros
Ease of use, integration with google calendar, messaging function, HEP integration and mobile app
Cons
Cannot arrange exercises in the order you want performed
Reasons for Switching to PtEverywhere
Ease of use, integration and multi-functionality- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The pros and cons of PTE
Reviewed on 2024/08/28
I would never change. I have grown to use PTE with ease and my staff and client all enjoy it.
I would never change. I have grown to use PTE with ease and my staff and client all enjoy it.
Pros
User friendly once you learn the ins and outs. Customer service is receptive to updates and recommendations.
Cons
I wish there was a better video library tutorial but the help desk is great about answering questions. The exercise prescription is not user friendly so we use another program that costs a lot of money which is frustrating.
Alternatives Considered
JaneReasons for Switching to PtEverywhere
I liked the customer support and enjoyed working with [sensitive content hidden].- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Documentation
Reviewed on 2024/04/24
Happy with the product. Glad I choose to go with them even though they are more expensive than...
Happy with the product. Glad I choose to go with them even though they are more expensive than others.
Pros
It has been easy to use and they are improving areas like reporting with functionality requests we submit
Cons
Sometimes it glitches with some users where it doesn’t save a note.
Alternatives Considered
JaneReasons for Switching to PtEverywhere
It had doul google calandar sync and auto generated superbills- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
PTEverywhere has been the best option for our Hybrid clinic.
Reviewed on 2024/07/19
Our experience with PtEverywhere has been good. [sensitive content hidden] has been vital to our...
Our experience with PtEverywhere has been good. [sensitive content hidden] has been vital to our PTEverywhere team. He answers questions and helps with any issues within our systems.
Pros
The hybrid approach within PTEverywhere has been vital for our clinic. The flexibility to flow between Insurance Patients and Cash-Based Clients has been made easy with what PTEverywhere has to offer.
Cons
We have had some issues with the overall system and getting some systems in place have not been in a timely manner. There have been minor glitches within the system from time to time making patient documentation difficult.
- Industry: Sports
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Tough Integration
Reviewed on 2024/07/18
Pros
My title pertains to my limited experience with technological programs...I work with people and this took me a while to learn and understand. But, my IT contact, [sensitive content hidden], has been my saviour!! I have had numerous video chats with him to learn the finer aspects of the program. He has always been very patient and knowledgable an;d has gotten me mostly independent with the program now.
Cons
The Help section didn't help me at all. Again, being an older individual and not very familiar with computer programs, it was not easy to learn and I found that I continually ran into dead ends with the Help section/FAQ's. Thus [sensitive content hidden] is my hero!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Helpful for Patients and Practitioners
Reviewed on 2024/06/06
Pros
Use of the App
Integration of other practitioners for my wellness categories.
Cons
Not all info stands out to patients who register.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MY PTE experience
Reviewed on 2023/05/22
My overall experience with PTEverywhere is good so far. I just began using it in March 2023 for a...
My overall experience with PTEverywhere is good so far. I just began using it in March 2023 for a new (cash-based) practice we've created. We have used and still continue to use WebPT for another practice (insurance-based) we've had longer. So far, PT everywhere is certainly filling the requirements that we needed for this new cash-based practice. We're enjoying it so far overall.
Pros
I love the fact that patients can self book. I like the fact that I can place an option on my website for booking. I like the customization features on the software, which makes it truly feel like your own.
Cons
The SOAP notes are a little annoying. I also don't love the document uploading aspect. It feels as though I cannot see all the other pertinent ancillary documents for a client (identification cards, intake forms, medication lists, etc). The system also takes some getting used to and is not as user-friendly as I would like.