YouVerify Reviews

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22 Reviews

- Industry: Outsourcing/Offshoring
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
You Verify Review
Reviewed on 2023/07/13
Pros
It helped us achieve AML-KYC compliance as well as become compatible with regulations AML and KYC regulations.
Cons
The thorough process that requires completion before a customer is allowed full access to our services
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
YouVerify - Is Effective and Highly Secure
Reviewed on 2024/04/30
Pros
It is a great fraud detection solution and comes with amazing security features.
Cons
With YouVerify, never had a problem with this tool.
- Industry: Transportation/Trucking/Railroad
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Improvement
Reviewed on 2023/07/10
Just fine
Just fine
Pros
Ease of use and has many identify platforms
Cons
Downtime and lack of notification when the fund is about to be exhausted
Response from Youverify
Thank you for your feedback and noted some of your suggestions. In the coming weeks, we will deploy upgrades that will address some of your feedbacks. However, the downtime experienced on the data endpoint are due to our third party availability issues.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My go-to solution for all things KYC
Reviewed on 2023/07/10
- Well-documented APIs - Easy to integrate with. You can be up and running in 20 minutes- Relatively...
- Well-documented APIs - Easy to integrate with. You can be up and running in 20 minutes- Relatively affordable- Responsive customer support- Stable service
Pros
Youverify makes implementing KYC in your product a breeze. They provide well-documented APIs which are easy to integrate with. They also have SDKs you can utilize to implement features like liveness checks, document capture, and id verification, with a few lines of code.
Cons
Youverify should provide SDKs for mobile applications. Their SDKs only support the web for now.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great value for money spent
Reviewed on 2023/07/10
Overall from sales to onboarding including integration had been a wonderful experience.
Overall from sales to onboarding including integration had been a wonderful experience.
Pros
The identity verification and AML features make it a very efficient system for our operations.
Cons
None for now. The user experience has been good snd there’s been few instances of downtime and unplanned outages
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and sophisticated
Reviewed on 2023/07/10
Lovely service provider with minimal downtime
Lovely service provider with minimal downtime
Pros
There is API integration for all services. The Application UI is friendly and easy to use.
Cons
Expect additional verification and also Image base64 is fixed at client end instead og from source
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Reliable KYC service provider
Reviewed on 2023/07/30
Pros
The uptime for the ID service is good and they provide verification services for a variety of Nigerian IDs. Communication with the support team too is also great.The
Cons
None I can think of. I am very pleased with my experience so far and I would highly recommend
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Solution for KYB
Reviewed on 2023/08/21
Pros
Very easy to integrate and great support team.
Cons
None for now. I am very satisfied with the service at the moment
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Straight To The Point!
Reviewed on 2023/07/27
Overall, the experience is awesome from the standpoint of a Technical Product Manager.
Overall, the experience is awesome from the standpoint of a Technical Product Manager.
Pros
Apart from the fact that it afforded us the opportunity to reduce our onboarding flow, I like the documentation structure and the security around the API Key creation. And again, I like the fact that there’s a controlled permission for the API access.
Cons
I think the API flow implementation should be well documented.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Product
Reviewed on 2023/07/11
Pros
Their fast and reliable response. Their prompt customer service too.
Cons
The cost of verifying an identity is high.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Feedback
Reviewed on 2023/07/11
Pros
Responsive and effective customer service
Cons
None , we have been managed properly by them
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable KYC service provider
Reviewed on 2023/07/30
Pros
Variety of Nigerian ID Great customer support Easy api integration
Cons
None I can think of. I am very pleased with my experience so far and I would highly recommend
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Identity service in YouVerify
Reviewed on 2023/08/01
User Identity
User Identity
Pros
We were looking for a User Identity service in Nigeria and YouVerify was exactly what we need. The service is totally exact and the pricing is reasonable.
Cons
I think YouVerify needs to have a post-paid option, we sometimes run out the balance and it's affected our production run too much.
- Industry: Banking
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best solution for KYC
Reviewed on 2023/07/30
Efficient customer support team.
Efficient customer support team.
Pros
Stable Identity services, great value for money, efficient customer support team.
Cons
No Downloadable feature for KYC Verifications.
- Industry: Utilities
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Smooth
Reviewed on 2023/07/25
Pros
Data validation feature is very smooth to use.
Cons
The pricing should be reduced and some extra face and ID verification should be implemented.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Customer service
Reviewed on 2023/07/31
Pros
Easy to use and integration was seamless
Cons
Poor customer service, the support teams need to be relaxed when discussing with clients
Response from Youverify
Hi Oluwatomisin,
Thank you for taking the time to leave us a review. We appreciate your feedback, both positive and negative.
We're glad to hear that you found our product easy to use and that the integration was seamless. We're always working to improve our customer service, and we're sorry to hear that you had a negative experience.
We understand that you're looking for a more relaxed customer service experience. We'll take your feedback into account and work to improve the way our support team interacts with our customers.
In the meantime, we'd like to offer you some credit as a gesture of goodwill. We hope you'll give us another chance to show you how much we value your business.
Please don't hesitate to contact us if you have any further questions or concerns.
Your Sincerely,
Youverify
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ease of Integration
Reviewed on 2023/07/31
Pros
You verify APIs are very easy to integrate with
Cons
Youverify currently helps me meet all my business needs for identity verification and background check services, so I don't have any features that I dislike about Youverify at the moment.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best alternative
Reviewed on 2023/07/10
Great experience
Great experience
Pros
The techstack is the simplest and easiest and most affordable
Cons
Some products being developed should be fast tracked
- Industry: Import & Export
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great
Reviewed on 2023/07/25
Pros
Audit, verification check. Yes it was easy.
Cons
None I can think of right now. Great product.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Not Impressed
Reviewed on 2023/07/11
Pros
It's easy to verify NIN, seamless I must say.
Cons
Now takes three weeks to get a verification done.Agents do not take proper pictures of the address.
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best solution for Fraud Detection
Reviewed on 2023/07/30
It's been good so far
It's been good so far
Pros
Downtimes are rareReal time verification And quick response from customer support team
Cons
None. Experience so far has been good so far
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Impeccable Customer Service
Reviewed on 2023/07/31
Good value for money!
Good value for money!
Pros
Youverify's customer support is prompt, courteous, and knowledgeable. They go above and beyond to address queries, providing a smooth and trouble-free experience.
Cons
API documentation could be easier to understand.