Loop Reviews
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7 Reviews
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Field team usage
Reviewed on 2023/08/18
Excellent system that even the network comment how easy it is. Proof is the fact the network access...
Excellent system that even the network comment how easy it is. Proof is the fact the network access it to check data.The support set up is incredible and they always seem to be just behind you be it support or admin user access
Pros
Ease of filtering and visit report creation pulling in actions and opening pages in new tabs to multi page work at once
Cons
The visit report layout and the key elements that need to be read sometimes get lost, however this is improving, but font, colour and bold on the actual PDF could improve things
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Lotus in the Loop
Reviewed on 2023/07/31
I worked with River at Jaguar Land Rover where we deployed a version called Insight to the global...
I worked with River at Jaguar Land Rover where we deployed a version called Insight to the global retailer network. I was very keen to bring this capability to Lotus, albeit a leaner, lighter version - that has continued to grow organically with the business. It's been great to see the relationship develop so positively with the Commercial teams - not just IT.
Pros
Loop is a highly intuitive product, and highly customisable. The stand-out benefit of Loop however, is the team at River behind the software. The business engagement, requirements understanding, and collaboration in effectively deploying to market - is standout.
Cons
This isn't really a criticism, but it is possible to go too far on customisation - which obviously increases cost. It's important that the customer agrees the requirements and development priorities.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
User Opinion
Reviewed on 2023/08/29
The system was designed for another part of the business but has been adaptable to be used in our...
The system was designed for another part of the business but has been adaptable to be used in our department.
Pros
The Visit reporting really helps in tracking activity and makes meetings and action auditable.
Cons
User categories could be improved especially for action planning.
- Industry: Machinery
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Loop Review
Reviewed on 2023/08/16
Pros
- Excellent and prompt support from the team- Software ease of use- Data visualization & analysis- Survey and Action Center functionalities
Cons
Not what I liked the least but an improvement opportunity is to further enhance loop´s reporting functionalities (when it comes to comparing data) which I know the team is constantly working on
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dealer loyalty reporting
Reviewed on 2023/08/16
Loop provides a really efficient way to update and share reporting with our dealer network
Loop provides a really efficient way to update and share reporting with our dealer network
Pros
Loop provides our dealer network with access to loyalty reporting enabling users to self serve and monitor performance
Cons
I don't think there are any cons about Loop
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Platform
Reviewed on 2023/07/26
Pros
Support from the team for any bugs and issues faced
Cons
No
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Loop Review
Reviewed on 2023/08/14
Pros
Allows for all performance metrics to be in one place, making for easy retrieval and more effective business reviews.
Cons
Some parts of the system has multiple ways to do the same thing. As an example, when setting actions. Whilst this give great flexibility, it can also lead to confusion.
