LASSO Reviews

Overall rating
Filter by
Time used
21 Reviews

- Industry: Events Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Lasso is a great tool for our labor pool
Reviewed on 2024/04/24
Very happy with Lasso as a tool for coordinating our labor needs as well as managing and grading...
Very happy with Lasso as a tool for coordinating our labor needs as well as managing and grading the current users. Very helpful tool for us.
Pros
I am a big fan of having our labor pool in an easy to see and sort view while also being able to see their availability across multiple locations.
Cons
Onboarding seems to take a. lot of time and be tedious. Wondering if we can work to make that process smoother/faster.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
This is the future
Reviewed on 2024/06/28
Pretty good.. like I said before, I'm happy with where things are headed, but I think the software...
Pretty good.. like I said before, I'm happy with where things are headed, but I think the software is about 6 months away from being FULLY viable. There are some modules that work well and some that don't, but there's no other software out there (that I know of) that seems to understand what all it takes to make events happen the way LASSO seems to, which is reflected in the modules they are planning to roll out.
Pros
I like the direction of where things are headed and customer service is second to none.
Cons
The rollout is ambitious and I like where things are headed, but because LASSO is trying to do so much, some of the modules are too glitchy to be used.
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Lasso is what you make of it
Reviewed on 2024/05/09
Some days are good and some are bad, but the software will always lead room for improvement. There...
Some days are good and some are bad, but the software will always lead room for improvement. There is not one true answer since all companies use this system in different ways.
Pros
The ability to speak with [sensitive content hidden] as well as [sensitive content hidden] from Customer Service if/when needed is a big plus in order to have questions answered and allow the team to get the understanding of what goes on in our world on a daily basis.
Cons
Scripting is still an issue to fall in line with company policies. Dark Days and Travel Days don't block off availability on individual calendars and it's only known at the time of acceptance there is a scheduling conflict due to travel/dark day. If this scripting was there, it would avoid confusion all around.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
It was such a great move
Reviewed on 2024/05/23
So far, our experience with Lasso has been amazing. We have been super impressed with the communicat...
So far, our experience with Lasso has been amazing. We have been super impressed with the communication from our implementation team. Lasso has exceeded our expectations. Their proactive approach to customer feedback and the integrated inventory and staffing management capabilities make it an invaluable tool for our business. We look forward to continuing our partnership and seeing how the software evolves to meet our future needs. A huge shout out to [sensitive content hidden], who have been exceptionally supportive and responsive throughout the entire process. Their expertise and dedication have made the transition to Lasso smooth and enjoyable.
Pros
We have been utilizing the Hire Software Program for several months now, and we are extremely pleased with the experience. One of the standout features of this software is the company's remarkable willingness to listen to user feedback and their ongoing commitment to refining their product.
From the very beginning, it was evident that the team behind the Hire Software Program values their customers' input. Whenever we encountered an issue or had suggestions for improvement, the support team was not only responsive but also genuinely interested in our feedback. They consistently follow up to ensure that our concerns are addressed and keep us informed about any updates or changes being made as a result of our suggestions.
What truly sets this software apart is its integrated approach to inventory and staffing management. Having both of these critical functions under one umbrella simplifies our operations significantly. The inventory management feature is robust and user-friendly, allowing us to track our assets seamlessly. Meanwhile, the staffing module provides comprehensive tools for scheduling, payroll, and employee management, all within a single platform. This integration has streamlined our processes, saving us time and reducing the risk of errors that can occur when using multiple disparate systems.
The ongoing updates and enhancements to the Hire Software Program demonstrate their commitment to excellence and customer satisfaction. It's refreshing to work with a company that not only delivers a powerful product but also continuously strives to improve it based on real user experiences.
Overall, the Hire Software Program has exceeded our expectations. Their proactive approach to customer feedback and the integrated inventory and staffing management capabilities make it an invaluable tool for our business. We look forward to continuing our partnership and seeing how the software evolves to meet our future needs.
Cons
**Areas for Improvement in the Hire Software Program**
While we have had an overwhelmingly positive experience with the Hire Software Program, there are a couple of areas where we feel there is room for improvement.
Firstly, the date format can be quite confusing for users outside of the United States. The default MM/DD/YYYY format is not intuitive for many of our international team members who are accustomed to DD/MM/YYYY or YYYY/MM/DD formats. This has led to occasional misunderstandings and errors when scheduling and logging dates. Providing an option to customize the date format based on user preference or location would greatly enhance the usability of the software for a global audience.
Secondly, we have noticed that the software can be somewhat slow to process tasks online, particularly for our team members located in the Southern Hemisphere. This latency can be frustrating, especially during peak usage times when we need to quickly access and update information. Improving the software's performance and speed for users in various geographic regions would ensure a smoother and more efficient experience for all.
Despite these issues, we remain confident in the Hire Software Program's potential and appreciate the company's dedication to continuous improvement. Addressing these specific concerns would further enhance the overall functionality and user satisfaction of an already valuable tool.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Lasso - a best-in-class scheduling software
Reviewed on 2024/05/15
Pros
By large, their best service offering is their scheduling software. It is the perfect solution for live event organizations to crew their events. It is based on crew availability vs. staff unavailability, making it perfect for businesses that rely heavily on gig-based workers.
They are constantly improving their platform and features based on the feedback of their customers.
Their staff is very friendly and responsive. They are very easy to work with and personable.
Offers a full suite for AVL companies that include inventory, project management, proposals, logistics, and partnerships to offer payroll.
Lasso has also created a community of like-minded AVL companies to generate new ideas and work together.
Cons
There is no free trial, and start-up costs can be a little pricy.
Recently, they changed their model to be an all-in-one solution, so it can be expensive for ala cart options.
There is a lack of integrations which makes many things a bit of a manual process.
There is a slight training curve for you and the crew, but the onboarding team is very great and always willing to help.
Reasons for Choosing LASSO
It had very limited features and was hard to use. It wasn't really built for the live events industry and operated more like a regular staffing tool that didn't fit the needs of our industry.Switched From
ConnecteamReasons for Switching to LASSO
A combination of affordability and features. The 2 biggest being the "Availability probe" along with the Insperity partnership. We also saw continuous improvement and knew the platform would continue growing and improving.- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
PM at WERD Productions - Austin, TX
Reviewed on 2024/06/26
LASSO makes it easier to grab labor for an event thanks to it's tabs within a project that hit my...
LASSO makes it easier to grab labor for an event thanks to it's tabs within a project that hit my events' needs on multiple fronts.
Pros
I like the ease of being able to blast multiple contractors with the position/job. It is also convenient to be able to sort the positions and their scope thanks to the description tabs.
Cons
Lasso should make it easier to be transparent with rate changes on positions when they happen. Other than that, it is mainly about interfaces within the messages tab that could use improvement - add in a formatting tab.
Alternatives Considered
Email List VerifyReasons for Switching to LASSO
Before LASSO, we would individually email contractors the job positions. Now LASSO has helped us simplify this process.- Industry: Entertainment
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My favorite collaborator!
Reviewed on 2024/06/27
Through 2 companies, Lasso is always my rock!
Through 2 companies, Lasso is always my rock!
Pros
Keeps me organized - even on the go! The support is perfect. Functionality continues to improve and grow.
Cons
Won't hold my spot when looking through crew options.
Alternatives Considered
IntelliEvent LightningReasons for Switching to LASSO
Better future, fit, value, and functionality.- Industry: Music
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Crew Scheduling App
Reviewed on 2024/04/24
I've really enjoyed my experience with Lasso, it's a product that has drastically improved all...
I've really enjoyed my experience with Lasso, it's a product that has drastically improved all aspects of our workflow and has given me so much more confidence that all crew have all the information they need in one place
Pros
Lasso has been so valuable in keeping track of all aspects of scheduling crew and maintaining an accurate and helpful database. The interface is very multi faceted with all the information you need on virtually every page you navigate to. You can see the event details, the crew on it, the booked crew's schedule for the week, notes about them and more all from one page. Before Lasso we were manually keeping track of when crew members were available, who we had already asked, their pay rates and more. Now all that information is stored in the same place super easily accessible for both us and the crew members. It's also cut down on time we've had to take to answer individual crew members questions as they can usually find all the answers they need in the app without having to call/text us.
Cons
There's a bit of a learning curve for both administrators and crew members. Because there's so much versatility in the app it can be a little bit confusing for crew who don't necessarily have time or want to sit down and learn a new app.
- Industry: Sports
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Lasso is a fantastic tool for production managers!
Reviewed on 2024/04/17
Lasso has helped us become a hundred times more efficient on our day to day processes! I have had...
Lasso has helped us become a hundred times more efficient on our day to day processes! I have had great customer service experiences as well. Overall looking forward to the evolution of Lasso and to remaining a loyal customer!
Pros
Centralized information, rate information, crew roster, event history list, ability to duplicate jobs, ability to invite multiple people to an opportunity
Cons
- no automatic reminders (have to craft emails for each event)
- no option for admin to make crew "unavailable" or "declined" if the conversation happens outside of Lasso
- no admin app for updates on the go; the platform is really on a computer web browser
- no ability to download crew lists for a whole "tour" (have to download individual event lists and provide to clients)
- rate breakdowns are inconsistent and the timesheets need a lot of cleanup before submitting to ADP for payroll
Response from LASSO Software
Thank you for your review of LASSO! We’re so glad we've been able to make your day to day be more efficient! We have good news in that some of these things are actually already available to you and we would love to show you how to accomplish them. Would you mind reaching out to [email protected] so we can schedule a call with you to show you? We are grateful for the review and appreciate the insights.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Event Management System
Reviewed on 2024/06/26
Our experience has been great. The team takes great care of us anytime we have questions or need...
Our experience has been great. The team takes great care of us anytime we have questions or need help. We are excited to adopt some of the other new tools.
Pros
Lasso has made our scheduling and travel processes much faster and easier. We no longer have to keep up with spreadsheets for labor. We can book crew and then immediately book their travel without having to enter the same information over and over.
Cons
Onboarding took a little while but that was internal to us and not a fault of the product.
- Industry: Events Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
LASSO at our core
Reviewed on 2023/09/15
We have a very positive experience with LASSO and their team. When we started our company during...
We have a very positive experience with LASSO and their team. When we started our company during the pandemic, [sensitive content hidden] and team provided us with the right solution for us to use LASSO and communicate with our team in a financial difficult time. This allowed us to start our company and grow our business with LASSO side by side us as one team. Now three years later we both benefit from a thriving conference staffing business with LASSO at our core. We are very grateful for our working relationship and look forward to continuously improving our business product and delivering first class service to our clients.
Pros
The efficiency of communication with our staff as it relates to scheduling and payroll is essential for our company. In a competitive environment the effective communication with our team makes the difference in our ability to staff programs in a timely manner.Realizing that in our ever-evolving world, (schedule) change is inevitable and constant and requires a quick response.
Cons
If LASSO could allow us to import excel spreadsheets when building our events, we would be able to save much time, as in our current internal process, we have to duplicate our work by entering information into LASSO as well as our own excel spreadsheets for our bidding process of RFP's , on site schedule management and as our back up in our billing process of our final invoices.
- Industry: Events Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Start to Finish
Reviewed on 2023/09/15
Our overall experience with LASSO has been nothing but stellar. Our LASSO team, customer support...
Our overall experience with LASSO has been nothing but stellar. Our LASSO team, customer support with [sensitive content hidden] at the helm has been a positive experience since we started using LASSO. The team really listens to what we have to say, they might not be able to fix everything or implement what we are looking for, but always has the time to listen to us. That is so important to us as we implemented LASSO as our focus in our business.
Pros
We are able to staff events quicker, send out communication easier and manage our onboarding process faster.
Cons
We wish we had implementation of importing our excel spreadsheet into LASSO, so we do not have to input all data twice. This would significantly speed up our process and utilize our time more effective.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Indy Pavilion Loves Lasso
Reviewed on 2024/06/26
Superb platform to integrate client management and inventory in one.
Superb platform to integrate client management and inventory in one.
Pros
The client support team is always there to help with any hiccups almost immediately
Cons
Communications and logging is lacking severely.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SVP of Production
Reviewed on 2024/05/15
The integration team specifically [sensitive content hidden] was a gem to work with. She was so...
The integration team specifically [sensitive content hidden] was a gem to work with. She was so patient and understand in our rollout/onboarding process. She has found the answer to our questions.
Pros
The ease of crewing shows and accounting for where all of our labor is at in any given day.
Cons
It was a little clunky integrating with Flex but
Alternatives Considered
When I WorkReasons for Choosing LASSO
We outgrew the product. It was no longer working for what we needed it too.Switched From
Microsoft OutlookReasons for Switching to LASSO
It was geared for only solving only one of our problems.- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Lasso is passionate about meeting the need of our industry!
Reviewed on 2024/06/26
Lasso has been great through the sales and implementation process. They are passionate about their...
Lasso has been great through the sales and implementation process. They are passionate about their product and have been great in getting it up and running.
Pros
Lasso is very future oriented and is constantly improving their product. They are open to suggestions and actively implement them.
Cons
Certain features seem very limited in use case, but as mentioned, they are open to input to improve.
- Industry: Music
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great all in one package
Reviewed on 2024/04/24
Pros
Simplicity of communicating with the crew that are staffed on events. Eliminates emails and phone calls.
Cons
Nothing that I can think of at this time.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Lasso for the win!
Reviewed on 2024/06/28
Can’t complain! Everything works for my company as expected.
Can’t complain! Everything works for my company as expected.
Pros
The ease of communicating with crew helps us keep everyone in the loop
Cons
UI is a bit clunky to use, there should be a better way to sort contractors within a given position.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
DEP Lasso Review
Reviewed on 2024/06/28
Overall experience has been great. We have been working diligently trying to learn the program and...
Overall experience has been great. We have been working diligently trying to learn the program and utilize the many capabilities it offers
Pros
We like its capabilities and the App functionality. The program allows us to enter our travel details into our programs which is a huge help and time saver.
Cons
The onboarding process has been a challenge.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Colby's Review
Reviewed on 2023/09/25
Pros
Lasso solves a problem that few others are event discussing. Its a software suite built for business owners and management teams to save time and streamline process. And it does this by actually making it easier, instead of creating more steps.
Cons
Sometimes the updates can come frequently and catch us off guard. It takes a little time to get used to an updated interface.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Lasso Event Management tool
Reviewed on 2024/06/26
Pros
I like the ability to see my inventory while creating events and being kept abreast of where certain inventory is when attempting to schedule it if it is currently unavailable.
Cons
The web experience can be a little slow at times and the lack of auto refresh/update when adding things to the pull sheet.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My Review of Lasso
Reviewed on 2024/06/28
Pros
Customer service and feedback from the Lasso team.
Cons
The project management spoke has not been fully developed.