GEVME Reviews
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10 Reviews
- Industry: Events Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Registration set up and onsite check-in
Reviewed on 2024/05/25
Pros
Ease of onsite check-in of delegates and sessions check in function. It is FAST.
Cons
GEVME can improve their attendee report to add in promo code in column for export.
Alternatives Considered
EventsAIR- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Fundraising Event
Reviewed on 2019/08/29
It was a least expensive option for our needs since we are a small nonprofit organization and we...
It was a least expensive option for our needs since we are a small nonprofit organization and we only use the software one to two times a year for events.
Pros
It is user friendly on the back end and the front end
Was able to pull up reports quickly
Cons
There were some issues with payment for some people; was never able to figure out if it was the product or the user
Took a long time to get invoiced and then the calculations were not accurate
Response from GlobalSign.In
Hi Charice,
Thanks for your feedback!
We will certainly transmit information and try to eliminate the issues, taking into account the needs of non-profit organizations.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Half baked product with subpar support.
Reviewed on 2020/11/17
Their support has been the most frustration thing to deal with. We are paying for a PRO account...
Their support has been the most frustration thing to deal with. We are paying for a PRO account which has priority support, but support will take over 24 hours to get back to us, and it's not unusual for me to need to chase them up to even get a reply back. Their support team works 5 days a week from 9am to 6pm GMT+8, so you will not get any answers on their weekends or outside of these hours.
I probably wouldn't have written this review if it wasn't for the subpar support we have been getting compared to what we are paying.
Pros
It's easy to set up and get running. It's not too difficult to use.
Cons
So the platform feels half baked and there are a lot of strange design decisions that have been made. Most of these cause minor frustrations, but the biggest issue is for each ticket that a customer purchase you need to supply an email address. So not only do your customers have to supply an email address to register (which is good), but they need to supply and email address for each ticket they purchase. So if some one buys 10 tickets, they need to supply 11 email addresses. We just need them to supply one.
The reporting isn't as robust as we need it to be. You can pull reports on orders, and reports on tickets, but you cannot pull a report on which tickets have completed payments. So if a customer purchase multiple tickets, there is no way of know what type of tickets they have paid for.
The UX is lacking as well. eg: To manage users you go to the admin dash board, there is a section here for users. In this user section here you can see what users are set up and you have the ability to suspend a user. If you want to edit or add users though you need to go to the Organization section, then click on another user section there, which then gives the ability to edit or add users. Not a major issue, but it's an example of one of many small annoyances.
Also, there isn't any proper documentation available, so if you cannot figure out how to do something, you need to get in touch with their support team.
Reasons for Switching to GEVME
Sales person I was dealing with was helpful and understanding. GEVME price came in a little bit lower than the other competitors. I wanted to go with Eventbank but we could only use Payfort payment gateway with them, and it has been impossible for us to create a payfort account. Once our contract is up with GEVME we will probably look for another option.
- Industry: Events Services
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gevme Delivers Exceptional Registration Solutions
Reviewed on 2024/03/13
Pros
The Gevme Platform served as our registration partner at the recent Hotel + Accommodation Industry Summit, and we couldn't be more impressed. Its effectiveness significantly lightened the load for our organizing team, streamlining the registration process seamlessly. The platform's user-friendly interface and robust features made attendee management a breeze, allowing us to focus more on delivering an exceptional event experience. We highly recommend Gevme to any event organizer seeking a reliable registration solution.
Cons
Haven't got a chance to fully explore the platform so as of now, I don't have anything to dislike about GEVME
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Review Source
Overall rating
- Ease of Use
- Customer Support
Great Event Software With Great Growth Potential
Reviewed on 2015/12/17
We have loved using GEVME! It's easy to navigate and user friendly; if we ever have a question the...
We have loved using GEVME! It's easy to navigate and user friendly; if we ever have a question the GEVME team has a thorough response and are open to customizing our pages and tools. It's been a wonderful experience. We look forward to seeing how it continues to grow and change based on the demands of the users.
Response from GlobalSign.In
Thank you Madison for using GEVME. We are very happy to know that our software has met the needs of Vanderbilt University, and will continuously strive to build a much better user experience for our customers.
- Industry: Government Administration
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Unreliable RSVP template that fails to work once a month
Reviewed on 2022/05/27
Pros
Fanciful functions that makes plenty of promises
Cons
Unreliable RSVP template that fails to work quite frequently. Every month, I will need to contact the Helpdesk to report the faulty RSVP Button template, and the Helpdesk will take at least two to three working days to troubleshoot the RSVP template. Very poor coding.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Easy to use!
Reviewed on 2016/04/26
The Gevme team very helpful when we transitioned to the new system, which made our team get used to...
The Gevme team very helpful when we transitioned to the new system, which made our team get used to it with relative ease. Plus, you have the option of using templates for standard events or customized templates when you're jazzing up your event formats, it's nice to have one software that can cater to all your needs.
Response from GlobalSign.In
Thank you so much Joanne! We're really glad that GEVME fulfills your event needs.. It is a real pleasure to work with IE Singapore and we look forward to supporting many more events. :)
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Review Source
Overall rating
- Ease of Use
- Customer Support
One of the better if not the best solution in terms of events management and CRM support...
Reviewed on 2016/04/14
Pros:
1. Great back end support
2. ease of using the back end features to manage events
3. Good...
Pros:
1. Great back end support
2. ease of using the back end features to manage events
3. Good options provided for event organisers and good event templates in place
4. This is a scalable solution
5. Good end to end event solution platform
Response from GlobalSign.In
Hi Jean!
Thank you so much for your lovely review. We will continue to improve on the points you've listed to create the best GEVME experience there is! :)
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Highly Recommend GEVME!
Reviewed on 2017/01/17
I had used EventBrite for online registrations prior to being introduced to GEVME. There is simply...
I had used EventBrite for online registrations prior to being introduced to GEVME. There is simply no comparison with regard to ease of use, value, and customer service. The reps are incredibly helpful and made the transition to GEVME easy as can be. I highly recommend GEVME!
Response from GlobalSign.In
Dear Jan Stockton,
Thank you for the trust! We are glad to know that everything went smoothly.
- Industry: Recreational Facilities & Services
- Company size: 201–500 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great tool for event management
Reviewed on 2016/12/15
We had used the GEVME software to send out invitations to our guests, on-site check in and door...
We had used the GEVME software to send out invitations to our guests, on-site check in and door gift redemption. The support provided by the team is excellent and they are always ready to suggest solutions for the improvement of the processes. Thank you very much for contributing to the success of our event!
Pros
User-friendly
Response from GlobalSign.In
Hi Rachel,
Thank you for using GEVME. We really appreciate your kind words and will continue providing the best we can for you.
