--- description: Learn how Flex Databases platform can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Flex Databases platform Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Clinical Trial Management Software](/directory/53/clinical-trial-management/software) > [Flex Databases platform](/software/2076368/flex-databases-platform) # Flex Databases platform Canonical: https://www.getapp.za.com/software/2076368/flex-databases-platform Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2076368/flex-databases-platform?page=2) > Flex Databases offers a secure and unified platform designed for managing clinical trials. The solution ensures compliance with industry standards. All modules within the system are validated and compliant with regulations like 21 CFR Part 11, ICH GCP, and other global requirements. > > Verdict: Rated **4.5/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Flex Databases platform User-friendly interface Comprehensive modules for clinical trial management API integration with almost any system Enhanced compliance with regulatory standards Automated workflows for efficiency Real-time reporting and analytics Centralized document and data management Scalable and customizable solutions Secure cloud-based platform 24/7 global support team ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 13 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Flex Databases - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$1 300,00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - 21 CFR Part 11 Compliance - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Approval Process Control - Audit Management - Audit Trail - CRF Tracking - Calendar Management - Clinical Study Management - Compliance Management - Configurable Workflow - Customizable Branding - Customizable Fields - Customizable Forms - Customizable Reports - Customizable Templates ## Integrations (8 total) - Castor EDC - Medidata CTMS - Medrio - Microsoft Entra ID - OpenClinica - RedCap - Viedoc - Zelta ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Clinical Trial Management Software](https://www.getapp.za.com/directory/53/clinical-trial-management/software) ## Related Categories - [Clinical Trial Management Software](https://www.getapp.za.com/directory/53/clinical-trial-management/software) - [Electronic Data Capture Software](https://www.getapp.za.com/directory/286/electronic-data-capture/software) ## Alternatives 1. [ShareCRF](https://www.getapp.za.com/software/2061088/sharecrf) — 4.8/5 (44 reviews) 2. [Florence eBinders](https://www.getapp.za.com/software/2066317/florence-ebinders) — 4.5/5 (83 reviews) 3. [Castor EDC](https://www.getapp.za.com/software/103653/castor-edc) — 4.7/5 (204 reviews) 4. [Researchmanager – Clinical Research Suite](https://www.getapp.za.com/software/170423/research-manager) — 4.2/5 (112 reviews) 5. [TrialKit](https://www.getapp.za.com/software/114983/clinical-studio) — 4.5/5 (34 reviews) ## Reviews ### "FLEX Databases" — 4.0/5 > **Ksenia** | *17 February 2026* | Pharmaceuticals | Recommendation rating: 7.0/10 > > **Pros**: 1) Convenient navigation 2) Clear structure 3) Good technical support 4) Many options in CRAAM and Investigator Site modules which can be used > > **Cons**: 1) Some functions needed are unavailable in the system 2) Access rights in TMF are assigned in a non-compliant way 3) Some specific features are not completely convenient (like TMF workflow) 4) TMF Quality Review section is not easy to use > > Overall experience is not bad, but there are areas for improvement in the system. It would be great to consider implementation of new features. ----- ### "Worth to consider for small and middle CRO" — 4.0/5 > **Duy** | *17 June 2024* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: Cost effectiveness and flexibility. Ability to export data and build reports. > > **Cons**: Budget \& cost management have many bugs and have not approached the real usage cases. > > It is good for most of the module, need more improvement and bug fix for PMB module. ----- ### "Flex Database TMF Feedback" — 3.0/5 > **Iram** | *10 December 2025* | Research | Recommendation rating: 6.0/10 > > **Pros**: The TMF has all the folders pre-populated and the uploading/downloading/deleting functions are very quick and efficient. > > **Cons**: The documents cannot be copied from one site to another within the study. Also, the adding users part is not that user friendly. > > Overall, the customer service is great and whenever I reached out for any assistance, the issues were resolved quickly. ----- ### "Recommanded" — 5.0/5 > **Judy** | *12 February 2026* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The functions are complete, and they keep pushing to upgrade it. It's a good tool at a reasonable price. > > **Cons**: You need to select the module first, then the project, e.g., TMF \> XXXproject. Personally, I prefer XXXProject \> TMF/CRAAM. ----- ### "A Pleasure to Work With the Flex Databases Team – Highly Recommended" — 5.0/5 > **Maxim** | *17 November 2025* | Research | Recommendation rating: 10.0/10 > > **Pros**: The system is intuitive, easy to navigate, and logically organized, so it doesn’t take long to feel comfortable working in it—even with more complex workflows. What I appreciate most is the combination of a user-friendly interface and very supportive, professional management and customer success team. The communication with the Flex team has always been friendly, timely, and solution-oriented. Whenever questions or technical issues came up, they were addressed quickly and with genuine willingness to help. Overall, Flex provides a clean, easy-to-orient environment that supports efficient monitoring, documentation, and oversight of clinical activities. I would definitely recommend it to teams looking for a structured yet intuitive system, backed by a helpful and engaged support/management team. > > **Cons**: The overall structure and workflow logic of this system is somewhat different from other platforms I’ve worked with before, so it requires a brief period of adjustment. > > Over the past months I’ve been using Flex Databases, mainly the CRA Activity Management module, and it has made my daily work much more structured and transparent. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.za.com/software/2076368/flex-databases-platform?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2076368/flex-databases-platform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data