Sapling

4.6 (11)
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AI-writing assistant to help compose personalized responses

Overall rating

4.6 /5
(11)
Value for Money
3.7/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
4/5

91%
recommended this app
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11 Reviews

Muhammad
Muhammad
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Sapling

Reviewed on 2022/07/15

Sapling is the best tool for HR to manage the workflow of the companies. It is used by most...

Sapling is the best tool for HR to manage the workflow of the companies. It is used by most mid-market agencies. It helps the HR team support data-driven decisions.

Pros

Time management as we upcoming task can schedule
To do list can track
onboarding workflow management

Cons

the org chart takes a lot of time to load
log in after every 30 minutes is not good

Christian
Overall rating
  • Industry: Publishing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Impressive AI writing assistant and Customer relationship management software

Reviewed on 2022/02/04

Very satisfied since the features provided by the software fit all our needs in publications. I...

Very satisfied since the features provided by the software fit all our needs in publications. I wish there could be a Safari version.

Pros

Easy to use and quick download.
It understands the writing context better than competition like grammarly.
Sapling Suggest™ and Autocomplete Everywhere™ features making outstanding and outmatch the competition by making sure all needs are met to the user.
Beyond grammar errors corrections, many pro features are also tailored for professionals who work with customers.

Cons

The support of browsers is limited and no support for Safari web browser for MacOS users

Verified Reviewer
Overall rating
  • Industry: Packaging & Containers
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Horrible sales support

Reviewed on 2022/06/02

We were in conversation for 5 days where our developers spent precious time on integrating the API...

We were in conversation for 5 days where our developers spent precious time on integrating the API with our product, and finally after sending out multiple reminders were told that "they have other customers" and we "are not a priority".
Have no idea how big of a firm they are, but absolutely horrified with this level of customer support and query handling in 2022!!

Technically you might be ok, but as a potential customer, I would never trust Sapling AI ever with this level of support.

Finally decided to go ahead with Languagetool.org (would have loved if Grammarly API is out of beta)

Pros

Would have loved this;but couldn't get past the absolutely horrendous sales support we received

Cons

Pathetic customer handling and support. Have no regard for customer satisfaction!!

Response from Sapling Intelligence

Unfortunately this is an inbound prospect who incessantly contacted us. He and an associate sent 6 contact form requests / emails in 2 days despite us responding to the first 3. They were looking for multilingual support (additional languages to what we supported). We said during an intro call we'd try and implement more languages soon, but as a team got caught up with other tasks. They then sent 4 more followups in 3 days. We never received/accepted any compensation. The prospect even claimed "I am feeling ghosted" even though this required us to add new product features, and he himself says we were in conversation for a total of 5 days.

Chris
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Sapling Review

Reviewed on 2022/04/05

Good when using online works very well, not practical at all when using outlook. I do a lot of...

Good when using online works very well, not practical at all when using outlook. I do a lot of emails so for me it’s not a positive experience.

Pros

Worked very well in the company’Workplace”, a lot better than the product “Grammarly”

Cons

Not practical to use in “Outlook” having to activate Sapling is a pain, then having to turn off so email you send doesn’t have highlighted boxes through the email. I feel this product is not completed in this application.

Lisa
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software

Reviewed on 2022/05/17

Great experience.

Great experience.

Pros

Easy, reliable and really assists in proofreading other writing assignments.

Cons

Can't find my subscription to change my billing information

Jacob
Overall rating
  • Industry: Medical Practice
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Easy and Productive Proofing

Reviewed on 2022/06/07

Sapling is better than all of the other grammar checking software that I have used especially in my...

Sapling is better than all of the other grammar checking software that I have used especially in my academic set. I love the integration into software as well as the web browser and even in my text messages.

Pros

Easy integration into numerous software and applications. Quick changes as well as an explanation of why changes are being suggested.

Cons

Not obvious how to integrate into other applications outside of the web browser.

James
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This is hands down the best grammar tool out there.

Reviewed on 2020/05/28

Pros

As a browser extension it integrates with all text based applications I use, boosting my efficiency and productivity.

Cons

Spell checking could be better, but it has already become quite good!

Alternatives Considered

Grammarly Business

Reasons for Switching to Sapling

Better grammar suggestions.
Attaullah
Overall rating
  • Industry: Graphic Design
  • Company size: 10,000+ Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best Experience ever

Reviewed on 2022/06/08

Pros

Highly Recommended, Easy and Responsive, Best Grammar Tool I Ever Used.

Cons

I have not experienced any problems so far.

Rebecca
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Sapling for HR

Reviewed on 2021/07/22

Pros

I am a new user to Sapling and so far it has been my favorite HR software to date. I love the ease of use and ability to track and manage my tasks, time off, and documents.

Cons

I least like that the software does not allow me to customize my own page

Cheryl
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Very Helpful

Reviewed on 2022/04/18

It's very helpful and saves me time when sending emails and corrects punctuation

It's very helpful and saves me time when sending emails and corrects punctuation

Pros

saves time when checking for errors and is very good for punctuation and using correct wording

Cons

nothing comes to mind I have got no issues at all it has been very helpful to me

Allan
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Love Sapling!

Reviewed on 2022/07/12

Five Stars

Five Stars

Pros

Phrase suggestion and correction saves me so much time.

Cons

Have not found an area of improvement needed yet