ADP Mobile Solutions Reviews

ADP Mobile Solutions

4.5 (20)
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HR and payroll on the go

Overall rating

4.5 /5
(20)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.3/5
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20 Reviews

Verified Reviewer
Overall rating
  • Industry: Semiconductors
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Required for office workers

Reviewed on 2024/10/13

Pros

- It has a blind function, so it is good to keep privacy.
- be easy to see at a glance
- You can see which items have changed compared to other dates.
- It is very helpful in writing W-2.

Cons

There is nothing inconvenient about it.
I was able to get all the information I needed

Nova
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

ADP Mobile User

Reviewed on 2024/12/07

Overall, I love my experience with ADP Mobile Solutions! It is so helpful for me to understand my...

Overall, I love my experience with ADP Mobile Solutions! It is so helpful for me to understand my pay (see by gross income, how much I worked, how much I pay in taxes and benefits, etc.). This is extremely helpful for me to better budget my personal finances.

Pros

I love using the ADP app to check my pay details every pay period and to refer to in between pay periods. My favorite feature is the statement views! I love being able to have all my statements in one place that I can access at any time. I also enjoy how it clearly and visually breaks down how much your gross income was (base pay, overtime, overtime unit number, overtime rates), where it was all allocated (taxes, benefits, retirement), and how much your take-home was. It also houses my work tax documents so it really is a one-stop shop for all things pay!

Cons

Once there was an update where I was unable to access any of my statements which lasted for a bit until the next update came out. Now I am a bit nervous about accepting any updates from the app.

Taylor
Taylor
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Review on ADP

Reviewed on 2024/06/18

I would not recommend using ADP. They're customer support is terrible and always slow at getting...

I would not recommend using ADP. They're customer support is terrible and always slow at getting answers back on support tickets.

Pros

The app makes it easy to find pay stubs, tax docs and request time off.

Cons

I don't like the fact that you can't upload documents or e-sign docs to your employee profile using the mobile app.

Matthew
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

ADP is for me!

Reviewed on 2024/11/13

Pros

Easy to use, able to request time off and track per person.

Cons

Sometimes will open new app or task and adp will automatically sign me out. Likely better not to keep open while using but hassle to sign in constantly

michelle
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

We use ADP at our job, and it makes clocking in a ease.

Reviewed on 2023/11/16

We have been using for some time now, and it's nice to be able to just pull up on cell and get...

We have been using for some time now, and it's nice to be able to just pull up on cell and get everything at your fingertips.

Pros

It's nice they have an online mobile app.

Cons

Sometimes it freezes and can't get clocked in.

Ashley
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User Friendly!

Reviewed on 2024/07/10

Pros

I set up users montlhy on the ADP platform. I love that it is very user friendly and they have their own customer support when needed

Cons

Sometimes as a team manager, items can be unclear on what is needed but, through customer service I was able to get the clarity needed.

Eliza
Overall rating
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

User Friendly

Reviewed on 2024/02/09

Pros

This application is very easy to use, getting access to all information needed is very simple.

Cons

Sometimes when the application is not updated automatically, there are tabs that will disappear off the application.

Johnny
Overall rating
  • Industry: Warehousing
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The best app to view paystub & more

Reviewed on 2023/08/27

Pros

I enjoy seeing how much I am getting paid before my check arrives & I also love the fact that I can get my W-2 without hassle!

Cons

It’s a few things that need to be improved but I’m sure it will get worked out!

Liora
Overall rating
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 0.0 /10

A clunky attempt to make payroll accesible

Reviewed on 2023/03/28

This app falls short. When you first log in, display of ADP's tagline -- "Always Designing for...

This app falls short. When you first log in, display of ADP's tagline -- "Always Designing for People" -- flashes on the screen. But as a user, I feel the app wasn't designed with me in mind. The process of logging in for the first time was complicated and long. The app itself is hard to navigate and uses acronyms where simple language should suffice.

Pros

I work at a grocery store where if I want to look at my paystubs, I have to use a company computer. The other option is to download and use the ADP app. I like that the app gives me an option to look at my paystubs at home. It's a fairly straightforward process and I can find out things such as my pay, my contributions to my 401K and so on. I can also look at my year to date earnings and deductions. That's especially helpful cause I have more than one job and I often need to adjust my tax withholdings based on my income. I can also see and print my W-4s, which is always a plus.

Cons

The process of signing up for the app was incredibly complicated. My HR representative gave me two handouts and I spent a solid 30 minutes downloading and logging onto the app. The app has an option to look at the actual paystub and that's helpful cause the breakdown that the app provides is really confusing. There are acronyms I don't understand and the whole experience is more difficult than it has to be.

Steve
Steve
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 3.0 /10

Serious Issues on Android Mobile App

Reviewed on 2021/07/28

Overall it is what one would expect from a professional payroll company - robust and timely. ...

Overall it is what one would expect from a professional payroll company - robust and timely. However, having such a glaring hole in services that not only doesn't work properly, but could directly impact the basic function of multiple business, combined with less-than-stellar loading times even on a fast connection, results in a less than ideal app experience overall. It definitely has room for improvements, especially in the submission of requests (and this as such is likely not the only bug in the software, only the one I personally was able to confirm and replicate).

Pros

It's a nice unified dashboard for all of your payroll information, including your time off accrued, and it has prompt notifications about payday and the amount (likely estimated, usually spot on accurate however) you will receive (showing both gross and net).

Cons

The paid time off request system does not properly submit on some Android phones, resulting in the request having to be redone from a desktop browser. This can be abjectly infuriating, not only for the rep in question, but also from a logistics standpoint and HR standpoint, as on the user end, it seems to have all gone through. There are also zero confirmation notifications if said requests are approved or denied, which would at least alert users if the request failed.

John
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One man's opinion

Reviewed on 2022/06/29

Overall it was a great program to use for payroll, timecards, paystubs and w2's. I liked using ADP...

Overall it was a great program to use for payroll, timecards, paystubs and w2's. I liked using ADP and hope that any future companies I work for use it as well. If not it will come as a highly suggested change from me.

Pros

The overall useability from the moment you start using the software is amazing. With so many of us working in the field away from the typical office / hospital setting , ease of use is BIG! ADP mobile solutions checked that box for sure.

Cons

When the internet or software is unable to connect to network your information is inaccessible. I wish that the app would save the last paystub or YTD information for when this happens so that at least basic information would still be available offline.

Amanda
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Helpful for a Team

Reviewed on 2022/04/05

Pros

makes using ADP on the go easy for anyone from employees to administrators

Cons

some features are not available on the mobile app

Ryan
Overall rating
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software

Reviewed on 2021/07/29

Great app!!! If I ever acquire a new job I hope they use ADP as well so I can continue to use this...

Great app!!! If I ever acquire a new job I hope they use ADP as well so I can continue to use this app!

Pros

Great software! Things were so different 20 years ago but software like this has made things so much easier and better. Dealing with finances is just so effortless now no need to contact countless people over minor things everything can be looked at on your phone now which makes life so much easier

Cons

I don’t like how are you have to go about resetting a password on this but I do understand security issues with doing so

Nathan
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy way to know how much your paycheck is

Reviewed on 2022/07/09

Excellent way to keep track of the hours you work. This app shows exactly to the dollar how much...

Excellent way to keep track of the hours you work. This app shows exactly to the dollar how much you take home per check and it shows the amount of tax that was taking out. Highly recommend

Pros

Super easy to use. Keeps track of what your gross pay and take home will be. Records proof of income

Cons

Very few times it would log you out for not reason

Albert
Overall rating
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great software for payroll and benefits

Reviewed on 2021/04/23

Pros

Very easy to use software with everything you need at your fingertips to access all of your payroll and retirement information. Also had an exclusive discount program, Lifemart, which had some great deals on things like rental cars, park tickets, and more.

Cons

I was unable to screenshot my own paystubs due to security reasons. Very minor inconvenience as you can download the entire stub.

carleje
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Adp Mobile Solutions

Reviewed on 2021/09/15

great

great

Pros

i like that it is user friendly and easy to navigate for payroll.

Cons

the complications sometimes, the freezing,etc.

Meghan
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Review for ADP Mobile

Reviewed on 2023/01/11

It has been easy to use to see my paychecks.

It has been easy to use to see my paychecks.

Pros

I like that I easily can see my paycheck.

Cons

My employer said we would be able to see how many vacation and sick days we have, but it is not available. So I have no idea how many days I can use.

Sara
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Options that we had available seemed very basic, not a lot of reporting

Reviewed on 2020/12/23

Pros

It was a good basic app to get pay statements and see payroll information.

Cons

There did not seem to be as much analytics and features as some of the other apps. That could be the package that our company had, but once we switched we had much more available to us.

Austin
Overall rating
  • Industry: Mining & Metals
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great to view pay statement and print off tax information

Reviewed on 2022/06/06

Pros

I really like how easy it is to view your statement and then print off a PDF for tax purposes. It shows the breakdown of your whole paystub also.

Cons

I have nothing bad to say about this product.

Marissa
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

This App is a Must-Have!!!

Reviewed on 2021/08/11

Pros

What I like most about using this app is that you get to see the breakdown of your paychecks on the app and it’s simple to see everything. It doesn’t look complicated and you don’t feel like you have to struggle to understand or find things. I also like that it’s easy to download W2s.

Cons

Sometimes when I log in I get a log in error even though I am using the correct login but I think it may just be a glitch.