AWS Systems Manager Reviews

AWS Systems Manager

4.5 (24)
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Software for managing AWS resources

Overall rating

4.5 /5
(24)
Value for Money
4.2/5
Features
4.4/5
Ease of Use
4.2/5
Customer Support
4.7/5
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24 Reviews

Agnoor
Agnoor
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Managing Vms

Reviewed on 2025/01/21

It is super convinient tool for managing all VMs compliance from one place. Checking inventory ,...

It is super convinient tool for managing all VMs compliance from one place. Checking inventory , patching, creating backups , loading information all tasks becomes easy and centralized.

Pros

1. It helps to manage our Systems extreme securely and easily.
2. Keeps the machine compliant and get all the integerate with all the other services easily.
3. Works in both SAAS and Onprem environment.
4. Provide a central control for all the machines in auditing and managing.
2. Easy to take sessions on machine and use those.

Cons

1. Little complex for a new one and issues encounter while taking access to remote due to different OS management.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Rule your System with AWS

Reviewed on 2025/01/29

My overall experience was good and it did make the tasks a lot easier to manage and time saving...

My overall experience was good and it did make the tasks a lot easier to manage and time saving which was the best part

Pros

The best thing is the centralized management capability that we get while using AWS system manager which let us control and automate the tasks and make the work a lot easier.

Cons

The thing I like least is that it sometimes have latency and delays while executing commands which can lead to slow work and negatively impact the tasks.

Ana
Overall rating
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AWS Systems Manager helps me easily manage my cloud resources and automate tasks.

Reviewed on 2024/08/16

Pros

Great management features and easy automation tools make my job easier.

Cons

Some features can be complex to set up and could use more detailed documentation.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Analysis of AWS system manager

Reviewed on 2024/10/15

Great tool for managing all the AWS resources in a single interface which is proven to be efficient...

Great tool for managing all the AWS resources in a single interface which is proven to be efficient at the time of troubleshooting and can be easily scaled as per the convenience.

Pros

Ease of integration with the instance , allows to manage all the resources in a single interface.
Access to various automation tools which can increase the efficiency and effectiveness.

Cons

Initial setup and complexity of the setup can be very tideous.

Iddy
Iddy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Task management platform

Reviewed on 2024/10/01

Pros

I like AWS system manager it helps me to manage and automate my my tasks.

Cons

Sometimes it get difficult to use due to internet connection.

Angel
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

AWS Systems Manager makes it easy to manage, maintain, and deploy my AWS resources, saving me...

Reviewed on 2024/11/21

Pros

The easy-to-use interface and extensive functionality make it a valuable tool for managing AWS infrastructure.

Cons

The tool can be overwhelming for new users and may require some time to fully understand and utilize all its features.

Verified Reviewer
Overall rating
  • Industry: Media Production
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent System Value for Money

Reviewed on 2025/01/15

Outstanding customer sevice, quality product, feels value for money and all features required are...

Outstanding customer sevice, quality product, feels value for money and all features required are in the product.

Pros

Excellent Systems Manager, comprehensive suite of solutions, secure and reliable.

Cons

Nothing comes to mind, costs are reasonable for this quality product.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Experience with AWS system manager

Reviewed on 2024/12/28

Pros

It helps me in providing tools that can be used to manage different nodes across AWS and manage multi-cloud environments

Cons

It does not have architecture like Ansible, which would be useful as an agentless architecture

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ecure, Automate, and Manage with AWS Systems Manager

Reviewed on 2025/01/03

Pros

The ability of AWS Systems Manager to automate processes and integrate seamlessly with other services is what I appreciate most about it. Particularly with the free tier, it provides cost-effective functionality and streamlines system administration.

Cons

I wish there was more thorough documentation for new users and a more user-friendly UI.

Federico
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Very Usefull and User-friendly

Reviewed on 2024/12/22

Pros

It's a useful tool for managing servers. I can do a lot of things with it, like automating tasks and installing software.

Cons

Systems Manager can be a bit complicated to use, especially if you're new to AWS. It has a lot of features and it takes time to learn how to use them all.

Swaibu
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AWS Systems Manager

Reviewed on 2025/02/06

AWS Systems Manager is a powerful tool for automating and managing infrastructure, offering great...

AWS Systems Manager is a powerful tool for automating and managing infrastructure, offering great visibility and control. However, the initial setup and permissions can be complex and require careful configuration.

Pros

It can automate management tasks and securely manage instances at scale, reducing operational overhead.

Cons

The complexity of initial setup and permission management can be challenging.

Olivia
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Does it all

Reviewed on 2024/08/25

Overall I like how AWS housed everything

Overall I like how AWS housed everything

Pros

I liked that AWS hosted everything for my website and ecom business

Cons

I found it so feature-rich that it was tough to initially learn

Michael
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The all-in-one agent for AWS IaaS compliance and automation

Reviewed on 2024/03/29

Pros

The ease of use and implementation, it is also extremely well documented.

Cons

Finding the correct path for logging can be an issue at times

Pedro
Overall rating
  • Industry: Consumer Electronics
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AWS Systems Manager has made managing and monitoring my cloud infrastructure a breeze!

Reviewed on 2024/10/14

Pros

Easily automates tasks, simplifies patch management, and provides useful insights into the performance of my systems.

Cons

I wish the user interface was more intuitive and had better documentation for new users.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AWS Systems Manager helps make your system manageable

Reviewed on 2023/05/16

Very positive. Use key management and incident/change management tools all the time. Love appconfig

Very positive. Use key management and incident/change management tools all the time. Love appconfig

Pros

There are so many tools for managing your applications operations and availability here; the best part is almost all of them are packaged into the free tier—very little cost to consumers

Cons

Because there are so many tools, it’s kind of hard to believe they should be packaged together. Kind of difficult to explain change management to someone who hasn’t done it, but most of the tools adhere to best practices

Falak
Overall rating
  • Industry: Computer Networking
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best for Small Requirements

Reviewed on 2023/10/02

Very reliable as it is hosted on cloud and because of its scalability

Very reliable as it is hosted on cloud and because of its scalability

Pros

As it is Hosted on Cloud and it has scalability, it is the best for small business who doesnt want invest much in hosting

Cons

It is not easy to deploy as one has to learn all the methods to setup an instance as per the requirement and there are many more features that can be learned but it is worth it.

Alternatives Considered

Google Cloud
Viktor
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

An excellent tool for managing and automating AWS resources and workloads but not so easy to...

Reviewed on 2023/10/31

Pros

One of the most important features of AVS Systems Manager for me is its automation capabilities. It allows you to efficiently automate operational tasks, patch management and maintenance workflows.

Cons

Although AWS offers many resources to help users get started the learning curve can be steep for some advanced features, so according to me, it is not so easy to use.

Kirti
Kirti
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficiently Manage Your AWS Infrastructure with Systems Manager

Reviewed on 2023/02/24

AWS Systems Manager can easily scale to accommodate your growing infrastructure needs, making it an...

AWS Systems Manager can easily scale to accommodate your growing infrastructure needs, making it an ideal solution for large-scale enterprises.

Pros

AWS Systems Manager offers a variety of automation tools that allow you to automate common administrative tasks, such as patch management, configuration management, and application deployment.

Cons

AWS Systems Manager can have a steep learning curve for beginners who are not familiar with the AWS ecosystem, making it challenging to configure and manage.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Do complex tasks just with clicks and make them easy

Reviewed on 2023/01/10

It is a big wow, because we can do some hectic tasks easily within a very short span of time.

It is a big wow, because we can do some hectic tasks easily within a very short span of time.

Pros

AWS SSM provides plenty of features which reduces headache of doing complex tasks and saves a lot of time.It does offers patch manager, schedulers, automations, request for change (RFCs) and a lot lot more.

Cons

It's a bit expensive but it can reduce labour and you can save money by lessen up hiring for AWS admins as it can do most of the administration tasks easily.

niki
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Easy to use, access and manage

Reviewed on 2023/02/20

Very good and at a very sensible price point.

Very good and at a very sensible price point.

Pros

Simple to use and follow, as a [sensitive content hidden] I am able to access what I need to know at a glance without dirupting the account and other activty.

Cons

For what I need it has everything accessible.

Mahamat seid
Mahamat seid
Overall rating
  • Industry: Writing & Editing
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

best manager Of the system

Reviewed on 2022/12/05

AWS systems manager AWS presents a simple limit, it is its prior configuration which may impose a...

AWS systems manager AWS presents a simple limit, it is its prior configuration which may impose a set of services that is too complete according to your current uses, or too restricted according to your uses.

Pros

I like this software because it allows me to improve visibility and control in the cloud, on premises and at the edge. This facilitates the migration process for existing applications, while preserving the options to develop new solutions.

Cons

The risks of attack and loss of confidentiality are increased because depending on the system used, the company will not necessarily be able to work or dispose of its data outside the network, Returning to an “in-house” IT service is often costly and complex.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Highly Integrable Systems Managing Software for a Midsized Medical Device Supplier

Reviewed on 2022/11/07

AWS systems manager is enabling us to easily track and analyze our supply, software stability at...

AWS systems manager is enabling us to easily track and analyze our supply, software stability at various sites, and analytics of distribution.

Pros

The AWS systems manager was incredibly easy to integrate with our Azure cloud and required very little downtime to initialize. We are greatly benefited with the comprehensive view of our disparate sites and supply chain.

Cons

We had some difficulty with customer support in terms of correcting a glitch where the software incorrectly said a system was disabled. However, after being fixed we have no further complaints.

Kelly
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 3.0 /10

It was finicky and difficult to use

Reviewed on 2022/11/24

I actually ended up switching to another product that was easier to use.

I actually ended up switching to another product that was easier to use.

Pros

It was a great place to store videos and documents that I needed for clients

Cons

I found it wasn't intuitive, it was finicky and difficult to use appropriately

MIGUEL
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 1.0 /10

Buen Softwate para el ec2

Reviewed on 2024/04/04

Nos brinda un gran Performance, seguridad.

Nos brinda un gran Performance, seguridad.

Pros

Podemos configurar los servidores antivirus definition en un solo crm muy completo

Cons

El firewall no funciona muy bien a veces tememos que reiniciar app