Ivy Reviews

the dragging of the items inside a proposal; the clipper and the different compartments it has including photo, url, vendor description, etc. Easy to add attachments and rename, easy to adjust payments posted. Tear sheets generation.

The fact that it is proposal driven as opposed to product driven. I cannot organize items by room, or filter at all. It is hard to search or look for specific items. Reports are not intuitive; there is not tracking at all existing - if so, very minimal. No color codes on items status. Extremely slow.

The overall invoices look very professional. Easy to send proposals and sourced goods to clients. Love the fact that you can see the furniture pieces and sourced goods in the invoice.

In beginning had some kinks, but ivy team works hard to fix and improve as years went on. Always felt like I was heard and they made positive changes.

The clip for product sourcing and layout was great.

The communication between Ivy and Quickbooks Online. It really made the books a little messy

This program makes tracking our products very easy, and customer service has been fantastic! We love being able to add things from all over the web and customize them to our needs.

There are a few things with billing that end up being duplicated in quickbooks. In that same respect they are duplicated within the project tracker (so in order to track appropriately you must save to a spreadsheet and delete the duplicated items - difficult when you have 10+ pages of products).

I like that it’s feared specifically for interior designers.

Customer service is not convenient. I don’t like how I have to set up an appointment for a question and sometimes have to wait 3-4 days to get an answer.

I only use a trail so I am not fimilar with it.

It didn't seem as rebust as the system (MyDoma) that I chose.

I bought Ivy because it was designed for interior designers and it was recommended by ASID (American Society of Interior Designers) Ivy has a easy to use extension that makes it very easy to add materials and pricing to your personal inventory from any website. Ivy also has a project management system to track purchases and tasks responsibilities.

I have only had an account with Ivy for less than 2 months and have had several major banking issues. 1st it was hard for me to link my bank account to my profile. My Ivy account manager ended up having to do it manually. 2nd they somehow linked a bank account that was not mine to my profile, so when my clients paid me I was not getting the payments. They had to refund my clients their money, then I had to re-send the invoices for them to pay again. Which was very embarrassing. 3rd they have been attempting to take a large amount of money from my bank the whole month, which they are not authorized to do. Causing me hundreds of dollars in insufficient fund fees. On top of this, there is No customer service/tech support number for Ivy. I only have an email and phone number for my assigned Ivy account manager. Who is available by appointment only, even though I paid for the Unlimited Package that "includes" priority support. How can you run a business with no access to tech support!!??

There is really nothing I don't love about Ivy. It has streamlined so many aspects of my business. From time billing, proposal creation, item cataloguing, vendor info, etc. It is such a user friendly software that has such a low learning curve so it is super easy to onboard everyone who works with me. We use IVY everyday and could not run our business without it.

There are times when the software is a little slow but I am super impatient and have full confidence that the IVY team is working on expediting loading time.

This product is very user friendly and has streamlined our business. It allows you to choose how you want to use it depending on what best suits your business and clients. The interface keeps getting better and better, and seamlessly syncs to Quickbooks so our bookkeeper always knows what we are updating. Their support team is great and always responds to my questions right away. They are also very receptive to software suggestions and are always providing training sessions. Would never go back to our old software! We also can order directly through vendors on Ivy.

Wish we could make and keep a running budget that wasn't a proposal.

It is somewhat user friendly, but the back side of syncing with QBO is horrible. Don't waste your time with this software.

It in no way shape or form syncs with QBO. It will download partial information but you will soon learn that sales tax only loads one rate so if you use multiple you won't get the right rate in QBO. It also has horrible support. I have been trying to get someone to help me for over a month now. They dance around my questions.

It is built for an interior design firm. It is very professional and easy to use.

I wish this software tracked (time and date stamped) when adjustments were made to the invoice or proposal and each time a client was reviewing either.

I like that it integrates with Quick Book since I have been using QBs for my accounting and did not want to change that. It's fun that my clients get to see pictures of what the item is too. My favorite feature is the time tracker app!

I am hoping that you add a feature to communicate directly with clients regarding their projects. Something like Basecamp.

How straight forward most aspects of the software are. It was great to be able to get set up with a demo, talk to a team member and get set up in less than a weeks time. Added bonus, the Ivy FB group is EVERYTHING!

There are still some areas that are clunky. I frequently reach out to my CSM to let her know that a few tweaks and the things that I have to work around, would save me so much time.

It looks pretty on screen - designed by designers, IVY presents well but is clunky, illogical, outdated and has constant updates that cause major disruptions and data loss with no useful support, just tired apologies from uneducated 'support people'

Is cost our business thousands before we finally saw it for what it is - there is no current way to export any of your business data as this program is so out of date and they can't keep with it.

The hope of getting a handle on invoicing and proposals.

Hard to navigate, very limited options for billing, price is way too high for the value provided.