---
description: Learn how Bugzilla can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bugzilla Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Bug Tracking Software](/directory/1003/bug-tracking/software) > [Bugzilla](/software/2077882/bugzilla)

# Bugzilla

Canonical: https://www.getapp.za.com/software/2077882/bugzilla

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Next: [Next page](https://www.getapp.za.com/software/2077882/bugzilla?page=2)

> Bugzilla is a cloud-based software designed to streamline the software development process. It allows teams to plan, organize, and release software on their own schedule. Bugzilla is used to improve product quality, enhance communication, and increase productivity.
> 
> Verdict: Rated **4.1/5** by 136 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Bugzilla

 Allows tracking and managing bugs and issues for software projects.
 Improves product quality by facilitating bug reporting and resolution.
 Enables categorization of issues by product, component, version, etc.
 Provides powerful search capabilities to easily find relevant issues.
 Supports collaboration through user accounts, notifications, etc.
 Is highly customizable to fit the needs of diverse projects.
 Has robust access controls and permissions for users.
 Integrates with version control systems like Git and SVN.
 Scales to handle large projects with thousands of bugs.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 136 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bugzilla

## Commercial Context

- **Pricing model**:  (Free version available)
- **Pricing Details**: Bugzilla is available for free of cost.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Backlog Management
- Bug Tracking
- Bug/Issue Capture
- Collaboration Tools
- Customizable Fields
- Customizable Reports
- Issue Tracking
- Milestone Tracking
- Multiple Projects
- Prioritization
- Progress Tracking
- Project Management
- Real-Time Notifications
- Reporting/Analytics
- Status Tracking
- Task Management
- Workflow Management

## Support Options

- Email/Help Desk

## Category

- [Bug Tracking Software](https://www.getapp.za.com/directory/1003/bug-tracking/software)

## Alternatives

1. [Jira](https://www.getapp.za.com/software/9953/jira) — 4.4/5 (15312 reviews)
2. [Zoho Projects](https://www.getapp.za.com/software/9910/zoho-projects) — 4.5/5 (856 reviews)
3. [GitHub](https://www.getapp.za.com/software/90537/github) — 4.8/5 (6155 reviews)
4. [TestMu AI](https://www.getapp.za.com/software/111387/lambdatest) — 4.6/5 (543 reviews)
5. [Asana](https://www.getapp.za.com/software/90584/asana) — 4.5/5 (13547 reviews)

## Reviews

### "Stable project management for software house" — 5.0/5

> **Permana** | *11 June 2018*
> 
> **Pros**: Has all the features for software development project. Integrated well with NetBeans IDE, so we can directly update tickets without opening BugZilla.
> 
> **Cons**: Before JIRA, this is the first choice for software development, but the UI needs some refresh to catch up with another todays software development project.

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### "Great bug tracking tool\!" — 4.0/5

> **Randall** | *23 May 2019* | Defense & Space | Recommendation rating: 8.0/10
> 
> **Pros**: Bugzilla has a simple, intuitive, and easy to use interface. It provides all the standard features you would expect from a tracking tool, such as tracking versions, resolution progress and history, filters, basic and advanced searching, and others. Many aspects of the tool are customizable. It is easy to install and set up, even for novice users. Email notifications are very useful as well when you want to get notified of updates to certain bug tickets.
> 
> **Cons**: Although the interface is made very simplistically, it is a bit visually unappealing to me. The GUI makes it look like software from two decades ago.
> 
> Overall, I had an excellent experience with this tool. It is very easy to setup and use\!

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### "Best Old Bug management tool ever" — 3.0/5

> **Nitin** | *07 August 2020* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: First up all it's free tool and easy to understand since it mostly focus on bug management .

-No manual needed to start up in this tool.
-Customized User interface for better user experience
- Team can easily fetch bug reports with all details and circulate
- Non technical person can also understand and use it without knowing full functionality
-Best for small companies who wants to start up with less budget
> 
> **Cons**: -Apart from freeware tool sometimes it was having issues like searching and fetching report issue , getting freeze or suddenly stopped if clicked multiple times.

-It could have been better if different features have been offered other than Bug reporting solely like Test cases management.

-User interface can be improved with easy understanding of reporting of bugs and there details
> 
> Based on my experience Bugzilla is good option for start up business.
In Budget with all features in one tool for defect management

Easy to learn and understand able for a team.

Less Training required

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### "Solid bug management system" — 4.0/5

> **Mark** | *06 December 2019* | Higher Education | Recommendation rating: 6.0/10
> 
> **Pros**: It's nice and easy to use, a little friendlier than Github for example and seems to work reliably on the whole.
> 
> **Cons**: It's less functional than Github and less established - it wouldn't be my first choice because it just isn't as well bedded in.
> 
> I've interacted with a number of Bugzilla instances over the years as an open source software user, and it's basically been fine, done the job but I wouldn't necessarily pick it as my first choice for my own projects.

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### "Easy bug tracking tool" — 4.0/5

> **Abhishek** | *23 July 2018* | Entertainment | Recommendation rating: 7.0/10
> 
> **Pros**: - Optimized database structure for increased performance and scalability

- Able to schedule reports

- Different views on bugs
> 
> **Cons**: - Attachments are not shown in the threads
- Difficult to track multiple threads
- Sometimes the UI is very slow, also the UI looks dull

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2077882/bugzilla)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/all-software/a/bugzilla/> |
| en-AE | <https://www.getapp.ae/software/2077882/bugzilla> |
| en-AU | <https://www.getapp.com.au/software/2077882/bugzilla> |
| en-CA | <https://www.getapp.ca/software/2077882/bugzilla> |
| en-GB | <https://www.getapp.co.uk/software/2077882/bugzilla> |
| en-IE | <https://www.getapp.ie/software/2077882/bugzilla> |
| en-NZ | <https://www.getapp.co.nz/software/2077882/bugzilla> |
| en-SG | <https://www.getapp.sg/software/2077882/bugzilla> |
| en-ZA | <https://www.getapp.za.com/software/2077882/bugzilla> |

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