GoCanvas

4.4 (205)
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Easy, flexible & powerful software for service businesses.

Overall rating

4.4 /5
(205)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.5/5
Customer Support
4.4/5

91%
recommended this app
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205 Reviews

Kate
Kate
Overall rating
  • Industry: Environmental Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Well worth the wait

Reviewed on 2019/05/13

Building the Customer PDF took 6 months. It was very complicated, and that plus the geographical...

Building the Customer PDF took 6 months. It was very complicated, and that plus the geographical distance between US/UK meant that this took longer than expected. The result is very good however, and was worth the wait.

Pros

The apps were very easy to set up, in most cases we went live with the apps the same day. The builder is very intuitive and flexible.

Cons

The apps was very easy - no complaints. The custom PDFs are difficult if you need to do handovers etc.

Verified Reviewer
Overall rating
  • Industry: Sports
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great product!

Reviewed on 2023/04/07

Overall I like the Gocavas, its easy to design applications, its easy to use, and get it out to...

Overall I like the Gocavas, its easy to design applications, its easy to use, and get it out to users.

Pros

We were looking for a method to submit inventory transactions that was easy, readily available to the user, on their mobile, that data entered can be validated and that can integrate easily to our system to reduce the time spent manually processing orders. GoCanvas was able to provide all these features.

Cons

The cons, limitation on graphics size, the reference data has to be partitioned if the file is too big, but there are work arounds, revisions to a forms change the form number so any project integrations that call that specific form number have to be updated every time.

Keith
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Caution. Do not use this product.

Reviewed on 2023/07/25

Please avoid this company at all costs, they are highly unethical and untrustworthy. There are much...

Please avoid this company at all costs, they are highly unethical and untrustworthy. There are much better products available, its not worth the hassle. They tried to charge us for a full year after we cancelled their service due to terrible service and customer support. We blocked payment from the bank but somehow they have taken payment without consent from our accounts for the full amount. This is surely theft? I just hope that they lose more money than they took from us by losing potential customers/victims because of this review.

Pros

Easy custom forms.

Cons

Dishonest. Will take your money by any means necessary. App usually crashes when opened. Terrible customer support.

Marc
Marc
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Save time and money!

Reviewed on 2018/12/24

We are a commercial and institutional HVAC service company. GoCanvas has solved several issues...

We are a commercial and institutional HVAC service company. GoCanvas has solved several issues including legibility of service tickets (previously hand written) as well as quick delivery of the tickets (used to use FedEx overnight at the end of each week for each field employee). This cut our billing time down by 2 weeks. We are also using GoCanvas to create weekly time sheets, field quote sheets, time off requests and vehicle repair requests. We have several other forms which we will be creating soon. The staff at GoCanvas is extremely knowledgeable and creative. I have not come across anybody that was not excited about their product and ready and willing to solve my problems. I highly recommend GoCanvas for forms and processes to any industry with a need.

Pros

GoCanvas is simple to learn and use. If you either cannot or don't have time to learn the software, their customer support can help design and setup almost any form that you can envision.

Cons

Nothing in life is perfect. GoCanvas is still working to fill the gaps of what it cannot yet do. I wish the GoCanvas submissions would interact with my database software but it will not and that is not a GoCanvas issue either. My database software company will not talk (literally or figuratively) with GoCanvas. Despite this setback, GoCanvas is still a better option (in our opinion) than using the mobile version of the database software.

Lewis
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Contracts Customer service

Reviewed on 2024/02/13

When we needed to reduce down on seats they would not give us what we needed and didn't care at all...

When we needed to reduce down on seats they would not give us what we needed and didn't care at all about our needs and held us to contract. We are canceling the contract when it is up.
Very unprofessional.

Pros

It works for what we needed on all lines.

Cons

When we needed to reduce some seats they would not give us what we needed

Beth
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

GET IT!

Reviewed on 2015/10/23

GoCanvas has been incredible to work with. Our business is in Electrical Contracting, and GoCanvas...

GoCanvas has been incredible to work with. Our business is in Electrical Contracting, and GoCanvas designed a form on their app so that our employees don't need to fill out paper work tickets anymore. They also installed a barcode scanning system, so that our employees can scan items that they take from our warehouse to use at the jobsite. GoCanvas also give the ability to export those work tickets into a CSV or XML file, which means we can actually import those scans from their work tickets into our job costing software. It does so much more than we ever expected it to, which has made our switch to GoCanvas a seamless transition, and our employees who use it love it!
But the best part about GoCanvas is their Customer Service. I've had issues mapping some updates I made to the app, and was in a hurry to get it taken care of (before our employees were going to scan), and they got my message and called me immediately. Their response time is great, and they make sure they actually help solve the problem if there is one.
I can't say too many good things about their company, and would highly recommend them to anyone looking to consolidate their paper forms into a paperless app.

Pros

Customer Service
Adaptability
Ease of Use

Response from GoCanvas

Thanks for your thoughts and feedback! We appreciate it!

Verified Reviewer
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Go Canvas is a Force Multiplier

Reviewed on 2019/01/10

We solved our field service ticket and manual inspection sheet issue. We were utilizing computers,...

We solved our field service ticket and manual inspection sheet issue. We were utilizing computers, tablets and having to access excel and then email to send these forms. Now the techs can utilize their phones and email directly to customer and supervisor when complete. This has allowed us to become much more versatile and is causing other departments to question their processes.

Pros

The basics are very easy to learn and you can quickly create simple forms that allow you advanced mobilization.

Cons

When a form has to be dynamic the software becomes a little more complicated and having to set the app up and then the layout on the pdf can be somewhat time consuming.

Tommy
Tommy
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GoCanvas is fantastic. We use this system in our service company and it has saved a lot of...

Reviewed on 2018/06/19

Saves the company time and the presentation to the customer has helped our close rates greatly.

Saves the company time and the presentation to the customer has helped our close rates greatly.

Pros

The customer support is wonderful as well as the ease of use. It also integrates with a lot of other programs on the market.

Cons

No cons at this point. The implementation was very easy and the support has been first class. This software is a wonderful to have and makes doing business much easier.

John Kenneth
Overall rating
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Paperless? Try this

Reviewed on 2018/03/20

Pros

Yes, this software really amazed me for replacing our documents to data. This is really amazing software.. Everyone should try this to experience the one of a kind software. Really recommended to all.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Opened my eyes to the world of Mobile Forms.

Reviewed on 2018/12/05

Trialled GoCanvas extensively while coming up with a solution for our warehouses record-keeping....

Trialled GoCanvas extensively while coming up with a solution for our warehouses record-keeping.
Eventually went with ProntoForms and have learnt to love it and the many options I have to tweak and create new forms.

Pros

Very simple to use. Powerful options for importing and exporting data. As of October, GC have come out with a Free version for businesses with only one user. This could be quite amazing to get users on board and suit the needs of most small businesses.

Cons

Expensive for few users. We were wanting to have 3 Users (ie 3 Mobile devices) and pricing could not match alternate software offerings that I found.
Though I would likely think if I chose this software long-term, I would grow to love its feature-set.

Randy
Overall rating
  • Industry: Oil & Energy
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Tablet to Old

Reviewed on 2021/06/01

I have used GoCanvas for about 8 years. I use it for in house inspections in the Exploration and...

I have used GoCanvas for about 8 years. I use it for in house inspections in the Exploration and Production of Natural gas. This meets the requirements of State tracking and OSHA tracking.

Pros

GoCanvas is a software that the user has most of the control over. You can create and customize your documents to fit your needs.

Cons

The first time use of any feature can be tricky. The pro to this con is there is always technical support. I used to like technical support better when you could pickup the phone and call rather that submitting the ticket and waiting for responses.

Anthony
Overall rating
  • Industry: Mining & Metals
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Good Work!

Reviewed on 2019/09/16

We record inspections, audits, training.

We record inspections, audits, training.

Pros

Ease of using the apps
ease of building the apps
Mobile function is excellent

Cons

I am unable to get any badges, banners, or sound notifications on my iphone.

Alternatives Considered

Trello

Reasons for Switching to GoCanvas

Ease of access and reportability.
Adanga
Overall rating
  • Industry: Chemicals
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product, Super support team

Reviewed on 2019/04/17

Our maintenance workers get their job assignments on a tablet. The submitter enters the work...

Our maintenance workers get their job assignments on a tablet. The submitter enters the work order, it goes to a maintenance supervisor for approval and assigned to a maintenance worker. When job is complete it goes back to original submitter to ok work was done appropriately and then submitted.
We do all our training exams on tablets and laptops and all of our inspections (forklift, vehicle, ladder, fire extinquishers, eye wash stations, hoists, cranes, scales and all filed with no paper!)

Pros

The paper eliminated, filing in the cloud. And being able to check up on inspections and required training to make sure it's taken place.

Cons

The support team has overcome every obstacle I've run into so there really is no down side. We search by time frame and sometimes I'd like to be able to search across multiple Apps for a specific individual's submissions but this is small beans in comparison to all Go Canvas has enabled us to do

Trent
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

More efficient than paper forms

Reviewed on 2019/08/21

Pros

I can build an app in minutes to collect any data imaginable.

Cons

Creating PDFs seems to be cumbersome. It would be nice to have more custimizable formats for creating PDFs. Right now everything has to fit into rows and columns only.

Alternatives Considered

Flowfinity and Device Magic

Reasons for Switching to GoCanvas

Price and ease of use.
Becky
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Dependable & easy to use

Reviewed on 2021/10/14

The reporting aspect of my job needs to be quick and GoCanvas facilitates that. It also needs to be...

The reporting aspect of my job needs to be quick and GoCanvas facilitates that. It also needs to be dependable as I drive hours to a location and can't easily return. GoCanvas has not failed me.

Pros

I can count on GoCanvas to always connect and have ample space to convey information to my company. It is easy to use - basically self-explanatory. You can go back and change information if necessary. Adding photos is simple and has the option to add from your gallery or take the photo right then. There is a note section at the end that is perfect for any extra comments.

Cons

One thing I find irritating is that you can not move forward to the next page until all questions are answered on the current page. Often I do not get the information on each page in the order expected. It would be much more effective to be able to go forward to the page I need at the time.

Adrian
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

They are Thieves

Reviewed on 2024/02/20

Cons

A word of warning!!! These people are thieves!! I cancelled a subscription as it was no longer required and they continue to deduct charges from our acct and refuse to cancel our subscription! My advice, find another provider!!

Justin
Overall rating
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Canvas

Reviewed on 2018/05/07

Pros

For clients in higher education looking for a premier online learning product built for social learning, Canvas is the product for you! Having worked in other learning management systems which encourage users to 'document dump' and treat their online courses like correspondence courses, I was quite pleased to design courses and teach in such a high quality learning management system. Additionally, appearance, text size, and other learning environment concerns are appropriate to the higher education context, particularly as accessibility is concerned. This is an excellent product!

Cons

As a fully featured product, there is a bit of a learning curve in using the product well. That said, i'm not sure how to avoid this in a robust learning management system.

Hayden
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Go completely paperless with ease!

Reviewed on 2019/11/11

we have streamlined every piece of paper or form through go-canvas, and it has saved us tons of...

we have streamlined every piece of paper or form through go-canvas, and it has saved us tons of money in paper and filing-time. Makes everything easy to find and easy to complete. No more scanning and resending!

Pros

The functionality and ease of use make this platform great for any business who is looking to get up to par with a paperless system

Cons

i honestly cant think of any flaws with the software system. it is very will built and easily accessible and usable for all levels of management.

Wendy
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good product

Reviewed on 2020/09/19

Great experience overall.

Great experience overall.

Pros

Inexpensive to start and easy to understand. I was able to use it more effectively after understanding how the app creation works. Overall, good product.

Cons

The cost to roll it out to more users is a bit off putting and having to use another backend product to get the data out easily is more expense, which again - off putting.

Can
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Tool

Reviewed on 2023/09/06

Mobile use is very beneficial in our case, because it is very hard to deal with papers during...

Mobile use is very beneficial in our case, because it is very hard to deal with papers during swimming pool maintenance and field services, it is almost impossible to maintain paper forms neat and clean, papers usually get wet and useless. I don't even count field service people hand writing. We are very glad that issues related paper use are all gone and left behind in the past.

Pros

GoCanvas is an amazing tool, easy to use, and and very easy to customise, our integration was smooth.

Cons

It is not necessary but maybe there could be more fonts to use.

Jorge
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Canvas completely change they we were producing and storing service report for my business.

Reviewed on 2017/12/14

Service reports looks more professional.
Save time & storage to us and our clients.

Service reports looks more professional.
Save time & storage to us and our clients.

Pros

That it adapted to my business and not the other way around.
That it is cost effective.
Last but not least, that 99% of my clients love it.

Cons

So far so good! Like every new software, you go to a period of try and error, however canvas support was there all the way step by step.

Erica
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Formerly FESCO, now CINTAS

Reviewed on 2023/02/27

Good remarks from our technicians.

Good remarks from our technicians.

Pros

I personally don't use the software, I just listen to the remarks made by our technicians.

Cons

I personally don't use the software, I just listen to the remarks made by our technicians.

Trista
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GoCanvas has helped streamline our delivery process now that we can verify our deliveries...

Reviewed on 2017/08/14

Pros

I can modify the app to do just about anything I need it to do for our company. We can verify who made the deliveries, who signs for the deliveries, where the deliveries occurred via gps, what items were delivered, and more. We aren't in the dark ages anymore, we can now lookup these items at any time via the online website vs looking through old folders of information!

Cons

Some of the operations can seem clunky and a little less intuitive. Once you learn them, it isn't hard to master, but it may not work the way you would originally think.

Robert
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Huge fan of this company ! Great customer service response time !

Reviewed on 2015/08/25

I wanted this software when my previous million dollar employer didn't care to be open to innovation...

I wanted this software when my previous million dollar employer didn't care to be open to innovation. They didn't care to hear about an environmentally friendly supply usage app that would've reduced spending costs, and greatly reduced a large paper footprint in our world.

Recently, I've started my own company and my business now thrives from it. I'm not a software engineer and this program is user friendly so that I don't have to be an engineer. It's always evolving. I was just recently stuck on updating my company format... Ellen Weintraub, a customer service rep, chimed in and asked to help. She was able to solve my problem very efficiently.

I received a very positive response from this software. I was even able to cancel 2 very expensive subscriptions that this software has now replaced. All of my work is digital, and most of my customers prefer to be emailed.

I'd also like to extend my gratitude to Jason Good. He was the original customer service rep that reached out to me a few years ago, when I was trying to promote a better way for my previous employer to do business.

My advise to anyone reading this. If you work for a million dollar company that won't take a few minutes out of their day to at least listen to an idea that could possible save them money...it's time for a new company...with this software, and pricing, why not start your own company !!

Thank you very, very, much ! Go Canvas !

Jozsef
Overall rating
  • Industry: Construction
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very helpful

Reviewed on 2021/02/10

Love it

Love it

Pros

Easy and very fast way to create an inspection report

Cons

The PDF designer section give me a little headache but overall this is a great software