Secure site for file sharing
We use this software to share files with our auditors. It has been very convenient to upload items in different folders that can be accessed from anywhere. I like that we can upload big files very fast.
The only con I can think of is that when you export files from Huddle to your computer, it saves them as a zip file and for some reason, when you open the folder, you can just copy and paste the subfolders to your drives, you need to do it twice (copy the zip file again and then open it to save the subfolders as regular files and not zip format)
Response from Huddle
Thanks for the review! We're delighted to hear from users! If you open or download a file from Huddle it downloads in its native file format. It's only when you use our export feature to download folders that it zips the file (to speed the export). Please don't hesitate to contact our support team if they can assist you!
Again - thanks for reviewing!
Fab tools for sharing files and collaborating with colleagues and partners.
File Management - strength is in its file-management features, which are surprisingly capable. In addition to supporting folders and subfolders. You have tools to see options to add comments to files and notifications, or even request user-specific approvals.
The best is that Huddle encourages you to work with a number of files at a time. Surprisingly Files are uploaded fast. have since signed up to a full package for 1 year and so far my team has found Huddle very useful. Before finding documents and having to ensure it's the latest version with all the updates made by others was difficult and time consuming. Huddle makes this simple for us. It also helps us work with clients more efficiently as we can create separate workspaces for each client so files are secure and only viewable between us and them.
Huddle made project management much easier and can't understand how we did without this collaboration and file management system.
It dosent have full collaboration features including group chat and interactive whiteboard like some other systems do.
Huddle enables us to be more time efficient and coordinated. They're responsive and pro-active
Time efficiency, collaboration, security and conversations grouped by document
- Commentary/conversations per document
- Compare and contrast versions of word
- Offline working
- Desktop tool integrating with Office - enabling you to save directly into Huddle
- Approvals & calendar integration
- Creating teams - its not clear what is the best way to create teams - there are occassions where individuals will need access only certain folders within a file. One way to get around this is to create each individual as a team - is there a better way?
- Tasks - the UX design does not make it obviously clear what are the key steps are
- Integration with older operating systems and versions of Office
Easy to use and increases collaboration
Significantly enhanced ease of collaboration across member firms and clients alike.
The products ease of use makes it easy to roll-out and quickly reach a high level of adoption.
The high level of security and related certification is also essential for our business.
No ability to access US and non-US server based files using the same desktop tool. It would be excellent if both could be accessed simultaneously.
Splendid product with bundles of superb features
Overall I am having outstanding experience with this amazing product.
This certain product helps me to easily make connections with my teammates and also with the people inside my organization. Apart from this it helps me to access all the documents and also to set permissions whether a particular person can view or edit the document or not is now completely under my control.
Each and every feature is mind blowing from managing files to customize dashboard according to my convenience. It is totally a complete package with no cons at all.
We use huddle as a collaborative platform across our Consultancy EMEIA business
The benefits to us are the ability to collaborate across geographies, and particularly the ability to set up simple environments quickly.
Intuitive interface, easy to use, easy to set up and configure, enjoyed by the end users...the popular choice...
Linited in the use of metadata and embedded attributes. The product is what we require for collaboration around a document. but starts to creak when applied to Engineering project teams.
Created a space for collaboration
-Multiple users had real-time access to shared documents and could comment
-Easy to orient new users
-One location or "workspace" to access all the relevant materials and identify who was actively participating
-Client was concerned that similar results could be produced by using Google.
-At the end of the project, we had to go into each folder to download the files- this ended up being a very easy process albeit manual.
Huddle: When Simple is Good
Huddle is nice because it’s simple enough for all users and there is some traceability. It’s a writer’s dream because it streamlines with word processing. All that aside, it has some nice functionality as a smart device app. That’s really great. Assigning document reviewers didn’t even require training, it was that intuitive. It’s great, controlled shared space in the healthcare and research industry. Great choice.
I work with large documents and I’m struggling to navigate back to my original spot in the document (after clicking on an in-text link). I must be missing something.
Simple to work in
We use Huddle to manage real estate leads. It is very simple and easy to manage the leads and collorabate information. Comforting to know that all the information is safe and secure as well.
I do not have a con at this time with Huddle.
Response from Huddle
Thanks for your kind review. We're glad that you're enjoying Huddle!
Gets work done.
Fantastic and recommend it to any office that is working remote.
Probably the most featured highest integratable platform you can get in the collaboration virtual office space.
Cost, it's not cheap to deploy, but extremely worth it if you can pay to play. Work gets done when using huddle.
Easy to uss
Excellent resource for exchanging working reports
Excellent. I was part of the team that looked at Huddle and other comparative companies. We chose Huddle for the user-friendly part as well as ease in sharing workspaces.
The tracking ability to see who has opened the workspaces, the comment ability, and the notifications.
It occasionally freezes up a document and then you have to re-download. Not often, but have found work arounds, or tech support helps immediately.
Response from Huddle
Thanks for the great review Tracey, we're glad that you are enjoying Huddle!
Intuitive interface and good support.
Huddle is a simple tool in which its implementation has brought positive benefits to the organization improving performance in terms of time as well as productivity in general terms, offering a better customer service, and simplifying tasks based on internal collaboration between colleagues.
Huddle is a social collaboration tool that has a great technical support, its tools are very practical, you can work online and offline, it is easily integrated with Microsoft Office where you can use the same Huddle. In the consumer and their needs as well as their costs are profitable, this software is recommended for medium and large companies.
It is applicable to companies that have no regulations regarding security, however it is not a limitation of the whole but it must be taken into account, with respect to the management of documents in the browser is limited to the basics only.
Huddle is the easiest, most functional collaboration tool I have ever used!
The Huddle user interface is really intuitive, making it easy to on-board new users without a lot of training. The file collaboration works perfectly, and I love the task functionality that does the "reminding" for you! It has just the right number and type of features without having a bunch of "extra" stuff that you never use cluttering it up. It is extremely well integrated with MS Office. It's easy to bring people into your work space, whether they are part of your organization or not, and whether they have ever been in Huddle before or not. The organization's customer service is top notch - replies to inquiries are often received within hours, and suggestions for functionality improvements are welcomed.
I wish it had a better calendar functionality to help track the team's schedule.
Intuitive and quick to set up. Requires very little user base training.
True collaboration with clients (internal and external) and suppliers alike.
Excellent product in the collaboration software space, does everything quickly and effortlessly. Model allows for it to spread quickly through allowing users to invite others to join / create new workspaces
It is not linked to company corporate directories, meaning the access governance is left with the Workspace Managers - this is often not managed by them and results in poor access controls at a workspace level due to company leavers still having access.
Very positive. A great tool for collaborative work on bids and sharing developments with customers.
Greater engagement with multifunctional teams. More effective bid development.
Ease of use. The interfaces are intuitive and new users and teams can be operating very quickly with little training. It adds value almost immediately. It is also very flexible. We use it for a wide range of tasks, from bid management through to customer engagement and sharing innovation. It requires little tailoring for any of these tasks.
There is room for development around Huddle's ability to directly import and export tasks and diary entries from other systems such as Outlook or Salesforce
Some major drawbacks....
I am SWOTing Huddle as we are trialing the software for enterprise use. Some major flaws that are hard to ignore with a couple I consider "critical points of failure".
- lovely clean interface, very intuitive
- able to set individual nested folder access permissions
- able to add some custom fields to the tasks
- tasks automatically appear in the calendar giving a easy visual of upcoming priorities - this is of course reliant on task entry including a due date.
- version history restore is really neat and easy to navigate
1. No reporting capacity
2. can't upload folders
desktop app creates multiple duplicates of folders & files brought down to edit, but doesn't delete them, this poses a significant 'bloat' potential on user's hard drives.
3. The desktop app nests the sync'd folders very deep and (on the Mac) are hidden files causing further problems for less tech savvy users.
4. Can upload zip files through web browser, but cannot uncompress, need to use the desktop app, then rezip to upload. So at project start-up does not seem to be a way to upload multiple documents apart from one by one.
5. Adding custom fields to the tasks to assist with filtering, but only allows you to filter on one field, e.g. by project. would be much better to filter (e.g.) by project and priority - this would allow to filter by "Particular project tasks that are High Priority".
6. No GANTT chart, no timeline, no time tracking, no dependancies, hard to make quality decisions about upcoming projects based on past projects.
Huddle.... Incredible and amazing platform for file storage.
My experience with Huddle has been really amazing and helpful. I like that it supports top security for your files thus making it a very secure solution for file management.
Huddle is a solid solution that makes file management easier and faster. It enables you to quickly access your files, documents and share them safely and securely. It is easy to use and implement.
I found nothing to dislike about Huddle. It is complete and meets my needs.
A good tool for collaboration
It integrates well with Microsoft Office which is great. Easy to use interface, works well offline and it’s easy to get team members on board using it. It has great file management features, and having the ability to have notifications and leave comments on documents helps everyone.
It would be better if it had more functions or options with the calendar, as this is something we would use a lot. But overall this is a solid product and it allows us to work better as a team and with external people.
Huddle is a powerful software that integrates collaboration and project management.
With Huddle, I can easily and seamlessly connect, interact, and collaborate with people within their organization, or even with parties that are outside their network. Unhindered collaboration is Huddle's major highlight, making connections simple yet without compromising security and safety.
The UI can use a little bit of an improvement. AT times, it is hard to navigate the to different settings and settings. A much needed update is due..
Beautiful collaboration platform
For working in bigger teams and with external partners, huddle has been a great tool. Also to make sure everyone is up to date with the latest material.
A better calendar functionality to help track partners schedules and an easier way to invite more than one person into the workspace.
Functional, Easy, and Supported
We have used Huddle for over five years throughout our organisation to assist with the build and control of bidding documentation. Over this time, the product has become a resource to be relied on. The level of functionality, ease of use, and product support mitigate the common risks associated with the implementation of third-party products with internal systems.
The Huddle team have engaged with us to understand our functionality requirements and adjust their development roadmap accordingly. The number of releases Huddle have implemented continues to grow year on year, with each iteration materialising further efficiencies for our end users. This development is supported through the facilitation of internal training with the Huddle experts to ensure we understand and capitalise on the latest improvement.
The onboarding of users to Huddle is extremely easy. Through the intuitive layout of the tool, users often require little more than an invitation to get them working productively within our workspaces. One of the key frustrations we have faced with other tools is a lack of speed and accuracy of the search tool. Huddle have developed the search functionality to the point where at the very least a new user can search for keywords to find their way quickly in an unfamiliar workspace. Once a document has been identified, the location and actions available are easily recognisable.
Through the years Huddle have provided 24/7 support with reactive and helpful customer service agents alongside at least one dedicated Account Manager. However the requirement for aftersales support has reduced to the point where our main focus with Huddle is to assist with product development to ensure we get the most from the tool.
Smooth, easy and fast, but not enough for highly-regulated industries
I would definitely recommend this software to companies that do not need to comply with regulatory bodies, but would advise companies that require regulatory compliance to look for something else.
Most functionality is so easy and intuitive that it requires almost no training for someone who's reasonably comfortable with technology. Documents open within the browser, so looking through documents for specific information is quick and easy, and of course the search function enhances this even further. Includes built-in approvals and version control with obsolete document retention. Cloud compatibility and an app make it easy to use on-the-go.
Doesn't offer much more than basic document retention. Lacks certain features that would greatly benefit companies in highly-regulated sectors, such as two-factor authentication, document watermarks for obsolete versions and a feature for separating drafts and approved versions. Approvals, if not always completed promptly, can be problematic when revisions are made before the all approvals have been made.
If you are a small company, this is not the way to go
The general program upgrades are completed without respect to needs of their smaller customers and to customize your instance is not at all possible. We had about 40+ users at one time, but the poor customer service and slow response time from the Midwest USA (Huddle does not replicate servers for geographic location and their servers are in the UK or Europe). We will be transitioning the last users off the service by the end of Q1 2017.
At one instance with their appointed customer service I was copied in on an email string where they were bad-mouthing my company-- this was the last straw for us.
The ability to save templates of projects is a nice feature.
Slow for our geographical location, no ability to customize notifications, extremely poor customer service, poor training, upgrades do not take into account features that were relied on heavily.
On functionality and usability
Huddle is a great on-line service to manage files and folders related to project management. The space is organized very logically and you get access to an intuitive and simple to use interface, that makes managing files and folders a breeze. I can see that new features will be added soon to make the operations much more easy and interactive.
Simple structure based on project folder with sub-folders and permissions related to the files located in this sub-folders. Version control is most important feature especially if you are using the Huddle space to manage product development.
Services are not clearly explained and there is a lot of talk to Huddle staff to get this sorted out and get a clear understanding what they can offer. Some features are not redly available, but alternative backup tools are available other places