Onesite is the best software for tracking leasing information!
Onesite is easy to use and has so many features to choose from when pulling reports and entering data. Screening residents for background checks is so easy on one site and secure. One site organizes your data and allows you pull any report you can think of. If the data goes in, they can get the data out.
I wish one site looked more colorful and bright. Onesite is very excel like and could visually look more appealing. Onesite also will close randomly if it gets stuck pulling a very large report.
Excellent Development and Customer Sales and Service Team
We have been building a patient treatment portal with ONEsite for almost 3 years. Working with the Development staff to get the tools built to meet our unique needs has been exceptional. Our Customer Rep, listens to our requests and offers suggestions to streamline our processes on the site. I cannot thank our team enough for their patience and guidance as we continue to grow our portal into a world class treatment tool.
It is a cost effective product that strives to meet our needs.
Customer Service line needs to be able to help problem solve when our customer rep is not available. If we are having connectivity issues waiting for our rep to come in when we are on the east coast is not acceptable.
Response from ONEsite
I appreciate the positive feedback and will address the issue with the flexible work hours we allow our account managers and developers.
I will make sure someone is available earlier for support.
Review of Onesite
It looked user friendly. After using the product it appeared simple.
The response time was horrible and your constantly turning work tickets in to get some clitch fixed. It freezes and was one headache after another. I saw on one co-workers desktop the comment. 99-9 % of my problems were onesite
One site is exactly what the name implies
Very happy with one site having a large property with over 500 apartment units it is not easy to manage all of the required documents within that apartment one side allows you to change the prices find out which Apartments still need maintenance keep track of the vendors and all other information easily scanned and uploaded into the residence files very happy with one site recommended for all property management companies
One site is a very efficient property management software it is so accessible and easy to keep your property manage with the property of over 400 units it gets very tricky to find out which ones are available which ones have been maintenanced and so on and so forth with one site that is your go-to property management software
I don't have any dislikes about one site except at the website freezes here and there but that's to be common with in many different
I really enjoyed working in one site. It was very user friendly and had many options.
I loved how easy it was to use and understand. I also like how user friendly it is. The thing I like most is that it will tell you who and when any changes are made.
My least favorite thing about one site is that you cannot toggle between screens. Meaning, that you have to exit out of one before entering another.
I have never had an issue with ONEsite and love using this program
ONEsite it easy to use and I love that I am able to track everyone's ledgers. Whenever there is an issue I am usually able to find out how to solve it quickly.
My least favorite thing about ONEsite is that is locks at the end of the month so sometimes it is hard to check ledgers and what is due.
Pretty Simple, There are better products
Easy to use software for leasing.
I like how OneSite has an easy to read layout and has step by step guides when help is needed. It also lets the user know when something important is not completed-like move in move outs.
I don't like how there isn't a way to reprint a waitlist summary for applicants.When inputting a new applicant in the system, it only allows for waitlist summary to be printed once.
Response from ONEsite
This is not our software. This i realpages leasing software. Please delete.
One Site user
I work at Prometheus Real Estate and we use one site to connect with our current and past residents at our apartment neighborhood. It is easy to find our neighbors and our information we need
How easily accessible searching our neighbor's information is
Can't seem to think of any
It helped with my day to day.
This system is comprehensive, although it's not the best software I've ever experienced in terms of property management systems.
The interface is a little old school, and the load time can be a bit slow sometimes, forcing waits on processes.
better management platforms out there
bad experience and we switched to another platform that's more modern, cheaper and better customer service.
easy to use because functionality was limited. Can be used on multiple browsers. Easy to train to team members
can only have one tab open at once, hard to download simple reports, didn't integrate with other products, interface looked old, customer support was non existent
This software works seamlessly for all my apartment needs - bills, history, maintenance.
I like that there is an actual dashboard with all the most important snapshot information. I also like that it's really easy to navigate and figure out what you need.
No real cons to mention with this software. Haven't encountered any bugs or had trouble using it at all.
I had an overall positive experience with onesite4
It's been awhile since I've used Onesite, but I can say I was pleasantly surprised when our company made the switch from its previous platform. Simply, for the sheer ease of use.
Again, it's been awhile since I've last used, but there were functionalities that needed to be added on. Tasks Onesite could not yet perform that seemed basic to me.
It really is a fabulous functional software
A beautiful way to organize, and put together all of the little daily activities of my business and one on one help in doing so
We have been building our complex from the ground up with ONEsite about a year now. Dealing with our Customer Rep, has been smooth. He listens, offers suggestions and helps us a lot. I wish I could get it to cater a little better to apartment management but all in all its a great site
needs to cater a little more to specific businesses, I wish i could spend less time trying to figure this all out and get it glitch free