TestGorilla Reviews

It is a software that helps us make different assessments for different roles, both tech hiring and non tech hiring. The assessments are based on different skills and aptitudes required at that level. Overall our hiring has improved a lot since we have started using this.

I wanted it to be integrated with a ATS , so that we can then automate most of the steps. Its integration with India specific job boards/ ATS is limited at the moment.

The product is easy to use and the technical support is very good.

We miss a Spanish version of the software and tests.

Accurate to determine fluency in languages

the cost. Maybe a different offer for single-test users (like us) in volume.

The software is easy to use and quite efficient

Nothing yet, good to use by candidates, can work on interface

Ease of downloading to excel and PDF files.

Testing levels are subjective - Intermediate level people end up doing senior level coding reviews for example. Testing levels should mimic the market. for example Python Coding challenges should have the titles of "Junior" "Intermediate" or "Senior". Also - please add more testing for machine learning and AI applications - this is the future and it's already here:)

being able to set assessments to gauge the stated levels of skills is fantastic! On more than one occasion we have qualified that someone has ebellished

Not really found any yet TBH, its a great tool

Ease of use. Ability to put an assessment together in minutes. The system sends out an email to applicants and they are then guided through the steps. The interface is very clean and clear and there are built-in safeguards to prevent others from completing the assessment for the candidates.I like that all of the major personality tests are available on the free version. As well as a number of skill-based assessments as well.

I've been using the free version, which is great. Of course, there are some limitations, but that is understood while using the free version. Despite those limitations, it's beneficial.The personality assessments are great, though I'm starting to be a bit unsure of their validity, as the majority of respondents tend to get the same result. I'm unclear if that's due to the similar nature of the roles I'm using them for, or if it's something else.

The question bank and proctoring function.

The automatic grading function can be improved. Feel quite hard to reach out to the support

I love the easy of creation of the assessment and able to tracking e2e on the progress

some features shall make available in the pay as u go tier.

The ability to assess specific skills sets in the recruitment process. Now instead of taking someone's word, we can actually shortlist based on the skill set that we would like.

Its just a learning curve but I have to real issues with this at the moment

I honestly have no pros I can say about the product.

The pricing model is not easy to understand.
The free trial is barely a trial.
You cannot see the questions to know if it is a good test.
Support is dismal and takes days to get back to you.
We barely used the product and had our first candidate have difficulty taking the test.
The beware part, they state nothing in their terms as far as a refund which they would not grant the refund even though we explained the difficulty of all of the above.
You pay yearly, so if you do not like it, you are crap out of luck.

The library test area great for a specific area such as Technologies, Programming, and Software development.

The idea of buying the tool was to have preset library tests such as evaluation of customer service, personality and critical thinking, but the orientation was just for certain fields. It's a very expensive tool to create quizzes or tests, with other tools in the market such as Microsoft Forms. The value of the tool is the analytics and reports.

It's easy to create your own test suite, and selecting predefined tests helps with getting started quickly. I also like the as-they-type code view - it helps to get an idea of how the developer constructs a solution - and I appreciate the automated screenshots (to my surprise all the candidates accepted video captures).
I also like the logical thinking tests, although there's not really a way to see the users responses (this goes for all the questions).

I found some of the tests to be lacking in quality, sometimes resulting in frustration from the developer, or unhelpful results. For example:
* the advanced SQL test is not a realistic scenario, and only has 2 outcomes: success or failure. It makes it hard to get an idea of the developers grasp of the subject, because it's just 1 giant assignment. If you get 90% right, you score 0 points.
* the Laravel test does not really test the developers ability to use the framework in real life situations, but rather tests for static knowledge.
* I found the PHP tests to be too simple and sometimes just poorly constructed (for example the prefilled function and parameter names are not great)

I also created a custom PHP test, but the outcome verification has a bug, which will sometimes accept wrong answers (error status === true).

I would have liked to see the users responses to multiple choice questions. Because of the randomness in the questionnaires, you don't know which questions they got. It would be helpful to see if maybe a user got dealt a couple of poor questions (and there are a few). It's a shame that (as a paying customer) this information is not revealed.

The ability to customize tests with self selection from the array provided helps the test be more specific to what we need verification of before hiring for a high demand position.

The test options are plentiful but some are confusing, the inability to do more than see 2-3 questions preview makes it hard to know if the test truly matches what you need without taking the test yourself (which should be Free to allow admin to do so and verify the test matches company needs).
The timed feature on self made test questions should be more flexible, 2 minutes is unfortunately not enough time for longer test questions with lots of detailed options for slow readers.
The inability to change a test after its been sent to an applicant means multiple versions of the same test for the same position now exist and theres no way to "label" it to know which version has which testers, forcing me to open each option and look through the test names to find who im looking for.
More tests that are less corporate office and a few more options that match small business needs (such as time management questions which fit more corp settings than small 3 man office).

Good tests, ease of use, great customer service

The price is not clearly stated, it is confusing on why you are charging for assessments, i think you need a clearer pricing module.

you also need to add more business related tests, i was looking for anything in logistics but there is nothing.
The test scoring doesn't allow me to see the actual answers provided and what are the correct answers.

I use manatal for recruitment and it would be great if both solutions can be integrated

The thing that I liked the most about this software was the quality of assessments, compared to other platform the quality of assessments was great.

Nothing that I didn't liked about the software .

Easy to use and saves us a lot of time when looking for skilled candidates.

Pricing model is not the best. But they did refund us when we made a mistake.

I liked the simplicity and the ease-of-use.

The administrator could not add a second email address for the recruiter because the recruiter had previously opened a demo account with TestGorilla. TestGorilla was not able to fix the problem and after a day, did not reply to any service requests by the administrator and the recruiter anymore. So a number of job openings ended up with the recruiter not beeing able to perform his duties and job applicants turned away. Besides, Myers Briggs personality test ("16 types") returned 3 times ESTJ out of 3 candidates. Questionable.