QCommission

4.4 (188)
Write a Review!
Sales Commission Management Software

Overall rating

4.4 /5
(188)
Value for Money
4.5/5
Features
4.3/5
Ease of Use
4.1/5
Customer Support
4.8/5

94%
recommended this app
Sort by

188 Reviews

Alice
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

An extremely versatile and customizable commissions solution!

Reviewed on 2016/07/18

Our organization pays over a hundred external brokers and numerous internal representatives...

Our organization pays over a hundred external brokers and numerous internal representatives -commissions and bonuses. This software allowed me to consolidate over 10 spreadsheets of work into one streamlined process. It is able to handle various commission calculations based off of contract #, lives count, and/ or premium numbers. It allows me to split commissions easily and can handle the multitude of exceptions to the rules that I have to account for. My QC Team is always there to assist, adjust, fix, and create new configurations to make sure the software is meeting my commission calculation needs

Pros

The program allowed me to:
- Gave my brokers and sales reps access to an online portal to view their statements ' past and present ' at their convenience.
- Supplied professional looking statements (v.s. the Excel spreadsheet snippets I was using previously as a statement) to provide to my brokers, improving our company's image and professionalism.
- Consolidated a three week, multiple spreadsheet operation into a three day one spreadsheet upload process.
- Easily track and access data for past transactions (v.s. searching through multiple spreadsheets and creating an annual tracking spreadsheet for research purposes).
- Combine all my different commission types paid from separate companies onto one statement for each payee.
- Save a ton of time with a 'one click' mass emailing feature to email out statements to all my brokers and sales reps (previous process this took ½ a day to send individual emails to each payee).

Cons

Opportunity for improvement:
- System not available through an online program/ portal and must be accessed via Remote Desktop.
- Software runs a bit sluggishly and crashes periodically (without any data loss).
- IT/ Development team has no external system for tracking open tickets and I had to find my own work around to be sure my tickets were being followed up on (I used Trello for this).
- Remote Server uses a free-ware version of MS Office that I find not so user friendly.
- One must be very computer/ software savvy to use this program as it is not very user friendly, is extremely fastidious with how data must be entered, user guides and not helpful, and reports are not logically set up for the industry standards.
- Had to analyze and design all my own checks and balances and have reports custom built to meet my requirements (custom reports require an extra charge $).

Response from CellarStone

Hi, Alice! Thanks for taking the time to leave us a review. We sincerely appreciate it. We're happy to know that QCommission helps you save a ton of precious time! We'll also let the appropriate group know about the concerns you mentioned. Thanks again! :)

Denise
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Big enough to support our needs yet affordable

Reviewed on 2020/01/22

Prior to our implementation of QCommission, our commission process was manual, error prone and did...

Prior to our implementation of QCommission, our commission process was manual, error prone and did not have any good reports for our commission-able employees. That meant the accounting department was always having to answer lots of questions, always double checking calculations, and it was a time consuming inefficient process. During our implementation process, we were able to refine our commission policy to be more fair and more effective. Our project manager,[SENSITIVE CONTENT HIDDEN], was incredible to work with. She did not give up and really dug into our processes and ensured the software was implemented correctly.

Pros

The software reflects the team that designed it. It is surprisingly powerful for the cost. And it is surprisingly adaptable to complex commission structures. The QCommission team was absolutely great to work with. They stayed with us tenaciously during the implementation phase as we not only changed our commission software but our accounting software. Overall, it is a great product designed by great people.

Cons

I truly liked everything about the software. If I searched for a con, it would be that the user interface should be updated but that is truly minor when comparing to the functionality.

Response from CellarStone

Hello, Denise! Thank you so much for writing a review for QCommission. Your words are truly heartwarming. I will make sure the customer success team receives this. Thank you so much, and we're glad you're happy with QCommission! :)

All the best,
Dianne Gutierrez, Marketing Coordinator

Diana
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good for easier comp plan

Reviewed on 2022/07/14

I'd say it's been ok for the most part.

I'd say it's been ok for the most part.

Pros

I like that overall it is pretty easy to use once you get the hang of it.

Cons

It's very glitchy at times and the reporting is not great

rose
Overall rating
  • Industry: Medical Devices
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great partner

Reviewed on 2022/07/12

each year we have taken on more sales roles within Qcommissions with no additional headcount

each year we have taken on more sales roles within Qcommissions with no additional headcount

Pros

QCommissions has always found a way to get the job done. We are tight on timeline and complex in business and having Q as a partner has allowed us to implement some complex programs.

Cons

would like more end customer functionality and ability to custom statement ourselves

Alternatives Considered

Exactly

Reasons for Choosing QCommission

our IT could not support the business demands and customize the system we were using

Reasons for Switching to QCommission

Exactly would not meet our timeline; cost
Jason
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

QCommission Successful for Implementing New Commission Software

Reviewed on 2021/06/10

We have been able to cut our time in calculating commissions by about 75%, and that is even AFTER...

We have been able to cut our time in calculating commissions by about 75%, and that is even AFTER implementing a much more complex program. The overall process is not simple, but is not impossible to learn. Once you take the time to work with the team to get everything like you need, it becomes much easier. Fortunately, the QCommission team is patient, knowledgeable and helps you understand the product and the process.

Pros

QCommission was able to calculate commissions based on paid sales, which is something that we struggled with for years within Quickbooks. Also, the team is very responsive to any issues that come up, and also in helping direct admins/users to understand the software. They are very patient, which helps the user feel like they are a part of the team, and not simply a customer.

Cons

Implementation took longer than expected, but we did have a challenging structure to our program with growth based rates, bonuses, etc. The software is not very user friendly. Customizing reports are best left to the experts, even though the functionality is available for admins/users.

Response from CellarStone

Hello Jason! Thank you so much for taking the time to write a review for QCommission. We are glad QCommission has been able to help you with the commissions that you have struggled with for years. We're also happy to hear that you're happy with the team. Rest assured I have taken note of your comments and have forwarded them to the appropriate team. We appreciate for giving us the opportunity to further improve, and we look forward to working with you in the many years to come. :)

All the best,
Dianne Gutierrez
Marketing Coordinator

Laura
Overall rating
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Custom fit for complicated needs

Reviewed on 2021/04/16

The customer service team is dedicated and professional. ALL of our needs and questions are always...

The customer service team is dedicated and professional. ALL of our needs and questions are always met and answered in a timely fashion. We've had a great experience working with their teams, from the sales to implementation and service.

Pros

We have a highly intricate and diverse commission compensation plan. QCommission is highly customizable and functions with complicated layers of data while yielding accurate and valuable management reports. We like to self-manage the program, which the service team has been very helpful with.

Cons

In house custom reports require some programming (SQL) knowledge.

Response from CellarStone

Hi Laura! Thank you so much for your feedback on QCommission! We're glad that it works with your complex compensation plan and that you're happy with our customer service team! I have forwarded your feedback regarding the custom reports to the appropriate team so they can work on improving those in future releases. Thanks again, and we look forward to doing business with you for years to come. Stay safe always!

All the Best,
Dianne Gutierrez, Marketing Coordinator

Sarah
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Commission System

Reviewed on 2022/02/03

Q Commission has been amazing to work with. We were looking for a system that could help to ensure...

Q Commission has been amazing to work with. We were looking for a system that could help to ensure compliance with the complex Medicare Compensation Rules and Regulations. Q Commissions has been able to develop our platform to do just that. They dove deep into understanding the rules and requirements and worked tirelessly to set up the system in a way that worked for everyone. They have created custom reports based off our needs. Best of all the support from the company from implementation to launch has been top notch. They are thorough, want to understand your business, make adjustments when needed, and help in any way they can.

Pros

Q Commission is easy to use, produces the reporting and audit trail we need to ensure compliance. Supports both the plan and agents in producing reports needed to process commissions accurately. Adjusts to our system capabilities and limitations.

Cons

Haven't found anything yet. It is easy to use, produces what we need, and overall a great tool.

Response from CellarStone

Hi Sarah! Thank you so much for taking the time to write a review for QCommission. We are thrilled that it's been helpful and useful for you. We look forward to doing business with you for many years to come! Thanks again, and stay safe always.

All the best,
Dianne Gutierrez
Marketing Coordinator

Steve
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

QCommission saved us days of time each month!

Reviewed on 2023/01/03

The QCommission team was able to help customize a solution for our CRM software that took us from...

The QCommission team was able to help customize a solution for our CRM software that took us from spending a week sorting out commissions to just hours!

Pros

Flexible rules-based system that was able to work with our commission program. Once up and running, get data in and out of the system was a breeze.

Cons

Implimentation took some time, but much of this was based on the way we were handling our commissions. Using QCommission helped simplify a lot of this.

Jeannette
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

TKO Associates knocks out commissions with QCommission!

Reviewed on 2009/07/21

I have recommended QCommission to many of my other QuickBooks and Enterprise clients.
The cost is...

I have recommended QCommission to many of my other QuickBooks and Enterprise clients.
The cost is very reasonable and the benefits are soaring.

Jeannette Johnsen
QuickBooks Pro Advisor
972-672-8773
[email protected]
TKO Associates
Dallas, TX

Pros

Extremely helpful and knowledgeable programming staff and responsive customer service team. Able to customize QCommission to satisfy the requirements for many unique situations.
Custom orders paid for in previous periods, even previous years, and applied to current period sales orders and invoices, the team worked to configured a field that allowed completed date to be read.
Queries were configured & developed that allowed interim commission reports and be pro-active in looking at invoice and line item P&Ls
Queries were developed that allowed mass hold items with sales but not cost, easy to review and research before commissions.
They produced a query to down load individual sales persons reports so the sales could monitor during the month. This allowed the sales team to be involved with their reports throughout the month, not just at the commission time. Saving for the company went across the board, labor, accuracy and satisfied and happy sales team members.

Cons

Time for contact is limited because of QCommissions being in California and the site in Dallas, TX but Customer service was flexible and able to arrange time.

Kande
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QCommission is great!

Reviewed on 2022/07/15

We needed a software that could calculate commission percentages after the customer invoices were...

We needed a software that could calculate commission percentages after the customer invoices were paid and that could manage split commission percentages (more than one sales person receiving commission on a customer invoice).

Pros

Very good customer service, user friendly functions and screens, and generally easy to learn and use

Cons

Sometimes system upgrades negatively affect data imports but the most recent upgrades haven't been a problem so maybe it's been resolved.

Norynne
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Definatley Recommend QComm

Reviewed on 2020/08/03

We have worked with QComm for a few years now and we could not be happier with both the product and...

We have worked with QComm for a few years now and we could not be happier with both the product and the people. Our experience with [SENSITIVE CONTENT HIDDEN], our Project Manager was really something special. Her dedication and drive to understand our needs went above and beyond, by far. [SENSITIVE CONTENT HIDDEN], our current Customer Success manager has also show an amazing desire to understand who we are, anticipates what we need even before we do and is nothing less than spectacular. I do also have to give a special mention our developer [SENSITIVE CONTENT HIDDEN]. Our program turned out to be much more extensive than originally planned and he exhibited a desire to understand our needs and the focus and drive to make sure everything was built perfectly (even with some trailing adjustments). With an unmatched balance of that "personal touch" and professionalism we all look for, I am very happy to recommend QComm.

Pros

Ease of use and quickness of system.....

Cons

System is a bit technical, so some may need a second training.

Response from CellarStone

Hi Norynne! Thank you so much for taking some precious time to write a review for QCommission. We are thrilled that you are happy with everyone you've worked with thus far. We will strive to go above and beyond to always give you and all of our customers the kind of service you deserve.

Thanks again, and please always stay safe. :)

- Dianne G., Marketing Coordinator

Karen
Overall rating
  • Industry: Insurance
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Experience!

Reviewed on 2022/07/12

My overall experience has been great! The techs are patient, friendly and knowledgeable.

My overall experience has been great! The techs are patient, friendly and knowledgeable.

Pros

I'm not a technical person, but this software was easy to learn and user friendly. Adding rates and entering adjustments are easy. I love the fact that you can print the statement in PDF or Excel.

Cons

When you enter an adjustment incorrectly you have to back it out and re-enter. It would be helpful if you could just delete an incorrect adjustment.

Ann
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Customer Service

Reviewed on 2021/06/25

We purchased Qcommission primarily for reporting for our sales team and to provide locked down...

We purchased Qcommission primarily for reporting for our sales team and to provide locked down calculations for auditing purposes. It has definitely fulfilled those functions.

Pros

QCommission is very easy to implement. Project Management during implementation was flawless - on time and on budget. I receive a lot of attention and prompt follow-up for all questions even though I am not a large customer.

Cons

The user interface when changes need to be made could be a little more intuitive.

Response from CellarStone

Hi Ann! Thank you so much for making time to write a review for QCommission. We're glad that it's able to do exactly what you needed it to do and that you're happy with the implementation as well as the customer service support! I have noted your comment regarding the user interface and forwarded it to the appropriate team. :) We look forward to doing business with you in many years to come!

All the best,
Dianne Gutierrez
Marketing Coordinator

Patrick
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Complete Commission Software

Reviewed on 2021/07/19

I'm very satisfied with QCommission. It helped me reduce the amount of time I spend processing...

I'm very satisfied with QCommission. It helped me reduce the amount of time I spend processing commission. Before, it takes me a couple days, at the minimum, processing commission because of the manual process I need to do. With QCommission, it only takes me a couple of hours to finish processing commissions, but it depends on how big is our data. By reducing the amount of time I spend in commission, I'm able to do my other work. Also, by using QCommission, it prevents from having errors, for example missing an invoice or wrong calculation. The QCommission team that worked with me in developing the software are great. [SENSITIVE CONTENT] are very knowledgeable and accommodate everything we asked. They are very responsive when I contact them and updates me on the progress. I thank them very much.

Pros

Of all the commission software I've tried and read about, QCommission, I think is perfect for the kind of commission structure we have in our company. It's very easy to use and it can do everything I need to process commission especially having different structures for all our sales reps.

Cons

There are no cons that I can say about the software because it's very flexible.

Response from CellarStone

Hello, Patrick! Thank you so much for all the nice things you said about QCommission. We are very happy that QCommission has been of great help to you and that you're happy with the service as well. We sincerely appreciate you taking the time to let us know. We look forward to working with you for many years to come. :)

All the best,
Dianne Gutierrez
Marketing Coordinator

Mitchell
Overall rating
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Extremely flexible with helpful staff

Reviewed on 2017/09/06

Pros

QCommission is absolutely the best commission calculating software add-on available for QuickBooks. It is extraordinarily flexible and can implement just about any commission system you can imagine. I have used it for several years and they have implemented a number of different commission systems for me. The staff is very helpful when requesting assistance or professional services and their fees for such services are very reasonable.

Cons

Well, the flexibility can lead to complexity and I don't think we would well be able to implement our commission systems without relying on Cellarstone's staff to do it for us.

Response from CellarStone

Hi, Mitchell. Thank you so much for writing this review. We sincerely appreciate any feedback we can get. Looking forward to working with you in the many years to come! - Dianne G.

Shari
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Has streamlined our archaic commission tracking and reporting system!

Reviewed on 2016/08/03

After 20+ years of strictly reporting through Excel and Access our company needed a change as we...

After 20+ years of strictly reporting through Excel and Access our company needed a change as we were growing quickly and taking on a 30% sales increase. The Support and Implementation departments are incredible to work with an very prompt in their communication. Prabhu and Yuvaraj always answer within 30min of an e-mail and provide a very detailed answer that is incredibly easy to understand and put into action. We are very pleased with the services we have received and would highly recommend the program to any business dealing with sales and commissions!

Pros

Easy to create practical reports for all Sales reporting. Easy integration process that only takes minutes to create monthly commission payables. Excellent customer service and communication. Commission reports integrate into payroll system with easy.

Response from CellarStone

Hi, Shari! Thank you so much for this review! We'll make sure to let Prabhu and Yuvaraj know that you are happy with their services. :)

Kellie
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Commission Review

Reviewed on 2010/03/23

QCommissions has been a great and affordable solution. We were previously using complex spreadsheet...

QCommissions has been a great and affordable solution. We were previously using complex spreadsheets. QCommissions was a great next step for us. Implementation went well - they got us up and running and have been accommodating to our system changes. Barath - in particular - has been a vital resource to me in assisting me learn the software and make changes to accomodate our annual plan changes.

Pros

Easy to use
Support has been extremely helpful in resolving issues
My commission person left unexpectedly and I was able (with help from support) to jump in and process the commissions without a problem
Accommodates all our plans
Reasonably priced

Cons

Web-based access for payees would be helpful
Improved reporting
Scenario planning based on historical data to improve/change commission plans year over year
Additional training to learn other elements of the system beyond the basics of what I know now.

Response from CellarStone

Thank you Kellie for the nice words. Customer satisfaction is core to what we do.

Now, our QCommission Premier solution provides web access to Payees.

ADam
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

QCommission Review

Reviewed on 2016/09/16

Pros

QCommission is easy enough to use on your own but still gives you a lot of control and the ability to set up many different plans for your sales reps. Integration with QuickBooks is seamless. Their support staff has been excellent to work with and always gets back to us in short order.

Cons

The initial set up can be difficult to do on your own. Fortunately, the support staff was very helpful and worked through all of it with us.

Maria
Overall rating
  • Industry: Packaging & Containers
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Wexler Packaging Products

Reviewed on 2017/04/05

Q Commission really met a void we had with our Quickbooks software. We now can smoothly and...

Q Commission really met a void we had with our Quickbooks software. We now can smoothly and efficiently calculate our monthly sales commissions for each sales rep with ease, consistency, and accuracy. We have had some more specific needs over time and they have always met our new requirements on a timely basis much to our satisfaction. They are always available for customer support and I like the utilization of Go to Meeting in order to communicate our needs and questions clearly and more personally. I would highly recommend Q commissions to business associates with the same type of need. I have dealt in particular with Siva a lot who has always been a pleasure to work with. Thanks Q Commission.

Pros

Consistent, accurate, user friendly

Response from CellarStone

Hi Maria! Thank you so much for writing a review for us. We're very happy that you like the service that you've been getting, and that QCommission has been a big help to you. Thank you! :)

Bob
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

A huge leap forward

Reviewed on 2015/10/28

Our company uses a hire breed version of Quick Books. and though the makers of Quick Books (Intuit)...

Our company uses a hire breed version of Quick Books. and though the makers of Quick Books (Intuit) have created a formidable all around business software, they have not been able to create a commission add-on to their package. This has been an issue for many years, and we have tried many independent software programs with very minimal success. A few years back our accountant mentioned a program called QCommission by CellarStone. I did a little research, made an inquiry, and I had a good feeling that this program was different, and I immediately felt a very professional relation with their support team. QCommission was the answer to our problems, and it continues to be a seamless and outstanding third party software to Quick Books. The very best part is when I have a question, request, or need the support team is always ready to assist, and always fulfill my needs! I completely trust this company and their products, and I highly recommend them.

Response from CellarStone

"Appreciation can make a day. Your willingness to put into words is all that is necessary." Margaret Cousins

Jeff
Overall rating
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Saves me SO MUCH TIME! Amazing product!!!

Reviewed on 2017/01/19

I was looking for an automated commission software that would fit our specific needs. I met with...

I was looking for an automated commission software that would fit our specific needs. I met with the QCommission team over the phone and they tailored the software to do exactly what I needed. After doing commission by hand, QC saves me probably an entire day's worth of work each week. Highly recommend!

Pros

Completely streamlined my payroll process.

Cons

Some things seem to be over complicated. Once I got used to it, it's not a big deal but some processes have a lot of unnecessary clicking.

Response from CellarStone

Hi Jeff! Thank you so much for this review. We're glad you love QCommission! We've taken note of your concern over the unnecessary clicks and have forwarded it to the appropriate team. Thanks again, and we look forward to working with you in the many years to come! :)

Jennifer
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

The most intelligent support team is at QC - Dineshkumar is always professional and knowledgeab...

Reviewed on 2017/05/03

Pros

Easy to use for both Admin and Sales. The reports are fantastic . The statements are user friendly.

Response from CellarStone

Hi Jennifer! Thank you for taking the time to write a review for us. We really appreciate it! We're glad that you're happy with QCommission. I have shared your positive review with the team, and congratulaed Dineshkumar. Thanks again! :)

Irene
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

QCommission Support and Product

Reviewed on 2014/01/10

I have had the pleasure with working with the QCommission team. From initial sales, to implementati...

I have had the pleasure with working with the QCommission team. From initial sales, to implementation, to post-support - I have nothing but compliments. The QCommission team is professsional, diligent, and accomodating to our business requirements. Response time to inquiries is extremely quick and their follow-up to ensure our issues have been resolved is appreciated.

QCommission is a good tool to import QuickBooks sales data to compute commission reports. It saves time from having to create manual excel spreadsheets each quarter. The only drawback I have experienced with the program is that certain edits or changes that should be simple will require customization from QCommission and cannot be done by the user.

Response from CellarStone

Irene,
thank you for the kind words about our team's professionalism and service.

Regarding the need of our team to make changes, I will have them call and make sure we are not missing anything in your training.
REgards
Gopi Mattel

Cheyl
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

QCommission Program

Reviewed on 2012/07/26

We highly recommend the QCommission team to anyone is looking for a quality commissions program...

We highly recommend the QCommission team to anyone is looking for a quality commissions program with various features and a dedicated team to help you set up and establish your program.

Pros

The QCommission team was very professional in the planning and implementation of our program. They scheduled the kick-off meetings to ascertain exactly what our goals were and then as we progressed, they worked with us to bring the program exactly to our standards. There was always someone available whenever we had questions or just needed to verify we were doing procedures correctly. There are several levels of information that can be used several different ways if needed.

Cons

The only con we had was an update that changed the data, but the team took immediate action to fix the issue.

Tiffany
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

QCommission covers complex commission needs of Classic Design Floor to Ceiling

Reviewed on 2010/05/06

QCommission handles our commission needs very well. It has streamlined the commission calculation...

QCommission handles our commission needs very well. It has streamlined the commission calculation within our company. Sales people are very happy with the detailed statements they receive. The implementation team members are very knowledgeable and are ready to help whenever we need them. We would certainly

Pros

QCommission has an amazing array of functionality which makes the commission calculation very easy. It handles our job profitability based commission calculation accurately. The reporting is very detailed and now the sales people get an accurate job wise statement showing their commissions.
The team is very easy to work with and is ready to help in whenever we need them. They are very good at estimates and get the work done without going over it.

Cons

I haven't encountered any yet.