Planview AdaptiveWork

4.3 (175)
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Enterprise Work and Project Portfolio Management Solution

Overall rating

4.3 /5
(175)
Value for Money
4.1/5
Features
4.3/5
Ease of Use
4.0/5
Customer Support
4.3/5
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175 Reviews

Brian
Brian
Overall rating
  • Industry: Outsourcing/Offshoring
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

This is a Fortune 500 Class App!

Reviewed on 2018/02/28

Pros

Definitely feature packed. Easy to use and navigate considering all of the features packed into this application. The social media integration enables your team to expand its reach and capabilities. You well be both pleased and surprised with the built in analysis tools!

Cons

More features than I found use for, however this should allow it to reach and serve a broader customer base.

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Finally one project management platform that got it all

Reviewed on 2017/11/02

Pros

One single platform where both project information and customer information meet, thanks to the Salesforce.com integration. This enables salespeople to keep a real-time view on margins and project progress, without them needing to ask a project manager for a status update or a meeting. The information is right there, up to date and accurate.

Cons

You need to make a solid business case and build a real plan to get the budget approved. Most companies have a lot of tools and some work together with others and... but none beat Clarizen if you ask me - it is a "one-stop" to get all information. So do the math to show you can save money by centralizing the tools, and that you can lower the time spent on managing different solutions. It helps if you show dashboards: management likes dashboards (and numbers).
Clarizen was not so easy to explain to the whole team, it is a very complete solution. So we decided to "drip-feed" it to the teams.

Scott
Overall rating
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Very useful for getting everyone onto "one source of the truth"

Reviewed on 2017/09/08

Biggest benefit is "one source of truth".

Biggest benefit is "one source of truth".

Pros

The ease of use that comes from being a SaaS solution has been the strongest feature. In addition, because it is web-based, some of the configuration can be done using CSS, which does not take a lot of programmatic experience to implement.

Cons

As a PPM, there are still gaps (as of this writing) in some basic PPM functionality. The most glaring to me is the lack of Capacity Planning functionality. It can handle Resource Allocation, and Resource Loading, but if you are looking for a way to forecast out what your expected capacity for future work is, you can only do it through heavy configuration.

As for configuration, it has pros and cons, but one of the more challenging limitations is in changing a custom field. If, for example, you decide that the data type on a field must be changed from string to number, you cannot simply change the data type. You must create a new field with the correct data type, find all the configuration instances where that field exists (in, for example, custom actions you've programmed Clarizen to take) and replace them, then delete the old field. It's a very clunky process.

The last big con we have found is that there is no archiving of data. If you want to archive your data, you must dump everything out into a EDW of some sort. This is doubtlessly to keep the database slim, but that means that the system is always an "As Is" system, and you lose the ability to analyze trends.

Verified Reviewer
Overall rating
  • Industry: Market Research
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Robust project management system

Reviewed on 2021/01/02

Pros

1. Easy to use and set up
2. Can integrate with CRM and accounting software
3. Open APIs
4. Large number of customizable features, including scheduling, costing, time cards, projects/tasks, etc.
5. Robust reporting

Cons

1. Syncing from/to Salesforce can be buggy sometimes
2. System can be slow or nonresponsive, especially when trying to view large amount of data
3. Expensive

Verified Reviewer
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

This tool helps me to manage my workflow and plan my activities appropriately.

Reviewed on 2018/03/08

All in all, it is the best time-tracking solution that is quite scalable and flexible. If you're...

All in all, it is the best time-tracking solution that is quite scalable and flexible. If you're ready to work manually for the time being, it has flexible, scalable and can be implemented very quickly. If you are prepared to work with a few manual steps, for the time being (that hopefully will improve), it is a great value product.

Pros

It has a great interactive interphase and amazing functionality. Its easy to enter and track the time via this software. The planning tools allow me to plan and define my project, its functionality, its feasibility, and the resource available.

Cons

Bit expensive, the level of functionality for lower-amount licences is seemingly poor compared to advanced versions. Reports corresponding to calendar days require manual entry.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Full featured - but huge code base

Reviewed on 2020/01/07

Good. It was a disaster switching to Redbooth, and it was a major upgrade from Basecamp. Maybe it...

Good. It was a disaster switching to Redbooth, and it was a major upgrade from Basecamp. Maybe it was too big of a jump for a smaller organization.

Pros

It's like the rolls royce of project management systems. Super powerful and hard to really throw stones at the functionality.

Cons

The biggest learning curve because it has specific ways that it manages workflows. It's great. But you need a dedicated team member to just learn and train people on it.

Peter
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support

Clarizen: Perpetual Motion Towards Great

Reviewed on 2015/08/22

I started using Clarizen 18 months ago to manage multiple complex projects and to corral a pool of...

I started using Clarizen 18 months ago to manage multiple complex projects and to corral a pool of shared resources. Out of the gate, Clarion performed well. But what I am most impressed with is the perpetual evolution towards great. Updates are delivered on a regular basis and deliver meaningful improvements.

Pros

At its core, Clarion is a strong project portfolio management tool. The social media element is seamlessly incorporated and has added a valuable dimension to project management. The resource management component is strong and just got stronger with the Summer '15 update. And, most important, Clarizen provides a high-availability SaaS platform. They haven't left me hanging.

Cons

I am still waiting for a mechanism to assign multiple managers to a task. Our projects span multiple shifts. I need a mechanism to allow all shift supervisors to adjust tasks and sub-tasks as needed.

The pricing model could be improved. The number of customizations are limited in all except the Enterprise package. We use all three customizations in our package and, at times, turn some off so we can turn others on. Surely a better balance can be reached.

Neyda Jose
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic software!

Reviewed on 2019/01/20

Pros

It is a phenomenal software because it offers great features to carry out a great management of business projects from the handling of mail, schedules and much more, offers excellent support as they answer any questions or problems personally ie go to the company to solve the inconvenience in the best time possible so not be satisfied with this great tool would be inappropriate because unlike other software works very well and provide a perfect orientation thus allowing to understand the operation of the software quickly that is why it is truly useful because through it we have everything in one place.

Cons

It may present some flaws but due to its very effective support it is something for which the use of this great software should not be limited.

Sean
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support

Clarizen is a great tool for our PMO

Reviewed on 2015/08/13

Clarizen is a versatile an flexible offering that one will not regret implementing into their...

Clarizen is a versatile an flexible offering that one will not regret implementing into their organization. I often say to people that ask what the best part of Clarizen is that "Clarizen wraps around your business processes rather than force you to bend them around it". This has got to be the most important consideration in my opinion. There are many great features of Clarizen, the API, interact, social collaboration and much more. I would suggest to anyone looking for a new software tool or replacing an existing to get on the free trial, speak with a Success Manager at Clarizen and really give it a good test drive.

Pros

Flexible, API, Interact, Social Collaboration and easy customization.

Cons

There are not many and I should point out here that Clarizen is actively enhancing this product and very receptive to their clients issues and recommendations.

Edmundo
Edmundo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support

Excellent Project Management application

Reviewed on 2015/12/23

A web -based tool that allows so easy and orderly management of all projects within the organization...

A web -based tool that allows so easy and orderly management of all projects within the organization , allowing making management decisions is more accurate

Pros

Allows the incorporation of flow charts adapted working processes of the organization

Cons

Compared with other similar tools, the implementation cost is a bit high .

Bill
Overall rating
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Clarizen!

Reviewed on 2017/01/18

My organization selected Clarizen from a wide array of project management software options just...

My organization selected Clarizen from a wide array of project management software options just over 2 years ago and we're very happy with our decision.

We're a training organization, so slack built into most projects is used up before we get the handoff. This means we must be very efficient and well-coordinated. Clarizen gives us what we need all in a single application. Social, email, file attachment/link to work items... prevent us from checking multiple sources for information.

We've customized Work Plans and documentation templates our project managers use to quickly execute tasks. The social functions have replace our Outlook email and we've found that makes projects much more transparent and eliminates hidden agendas that often hit projects.

Clarizen support is phenomenal! We have a dedicated expert that currently meets with us every other week and I get quick resolution to any issue posted to their Support Request Center. The dedicated expert has been especially helpful as we're constantly customizing the system to the point that it will soon become the training department's operating system with schedules, timesheets, project plans... everything right in Clarizen.

Pros

All in one; Social, Work Plans, Scheduling...

Cons

The User Guide is useless.

Meline
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Definitely, one of the most comprehensive (in good way) system between alike frameworks!

Reviewed on 2017/11/29

Not only entering timesheets, but also do proper estimations for the project budgeting and resource...

Not only entering timesheets, but also do proper estimations for the project budgeting and resource planning!

Pros

The ability to automatically track the tasks start/end dates if there are dependencies set up as well as when there are vacations or holidays for a person. The automatic smart systems make huge help for any human mistake on those calcualtions and future possible changes. Thanks for this!

Cons

When someone creates a vacation request in Clarizen, it would be good to have a notification mechanism to inform the project manager about it, if the person is assigned to a task of this PM's project(s). Otherwise, only the direct manager of the person is being announced. And if there is no established manual process, the vacation request gets approved without the PM being informed about it. This is really serious problem.

David
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great project management system with good flexibility

Reviewed on 2016/08/22

Clarizen is a great platform for project management, workflow management and internal communication...

Clarizen is a great platform for project management, workflow management and internal communication tracking. The reporting suite is also very good and there seems to be a keen drive to continually improve the product.

Customer support throughout setup and launch was excellent with a product specialist available onsite, phone and web-conference to help train our team and customize our environment. Despite some challenging requests our support team and the flexibility of the system allowed to achieve near all our requirements thus far.

Pros

Flexibility/Customisation - the system is extremely adaptable and can be used for a number of functions beyond that which it was designed because of it.
Reporting - The reporting suite is excellent but there is still room for improvement in terms of pivots and lining relevant data in reports.

Cons

Support - Although our setup support was great there can be a delay in resolving system bugs but no more than most software services.
Caps on custom fields - There are caps on customisation depending on the package you choose and the price hike between them can be quite significant.

Bryan
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The "Swiss Army Knife" of Project Management

Reviewed on 2016/09/21

Working with Clarizen for a few years. Started before the rich reporting capability existed. ...

Working with Clarizen for a few years. Started before the rich reporting capability existed. Using it for Portfolio and Project Management in an Advanced Engineering Product Development team.

Pros

It is Microsoft Project Management on steroids. It gives you the same capability to manage a project but adds features to provide a complete solution. Easy customization to fit each department needs. Resource Management across of projects, Collaboration at all levels, robust reporting module...

Cons

The reporting module provides the capability to easily create dashboards. I have created dashboards for every level and function of the organization. However, it is difficult for a manager to see his staff's dashboard.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great PM tool if set up correctly

Reviewed on 2019/06/13

Pros

- so many features/functionality
- lots of ways to customize PM workflows
- all the options needed for managing waterfall projects and some agile

Cons

- could use more work on agile features and especially the kanban board

Verified Reviewer
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  • Industry: Automotive
  • Company size: 201–500 Employees
  • Review Source

Overall rating

  • Ease of Use

Intuitive, Flexible, yet Powerful

Reviewed on 2016/02/05

Clarizen is a great solution, which is proving to be an invaluable tool within our business. ...

Clarizen is a great solution, which is proving to be an invaluable tool within our business. Despite having some very strictly defined processes that Clarizen were required to include, all of these were developed efficiently in full collaboration, even ensuring that developments were future proofed to ensure continued use with no requirement to pay out for additional development.

The layout and ‘look and feel’ is crisp and clean while virtually everything on the page can be configured to ensure that it best fits the user’s requirements. Before implementing Clarizen it was difficult to get true visibility of how the portfolio of projects sat, where potential conflict of resourcing would occur. With the powerful calendar and resource tools that come as standard in Clarizen it has become easy to see these potential issues earlier, allowing for a more planned response which ultimately benefits our customers and strengthens our brand.

Pros

Flexible and easy to use. Social interaction, with in-context discussion panels for all projects and tasks. Easy monitoring of time submissions. Great (and expanding) set of modules (Apps) that can be deployed to further enhance the solution.

Cons

Reporting tools are still lacking, but this is actively being addressed with regular updates and improvements released.

Arpita
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Awesome project management tool

Reviewed on 2022/11/17

Pros

Awesome project management tool and is all you need. Team-wise task tracking becomes easy like a breeze.

Cons

Just a little bit of expensive when your number of users increases.

Phil
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A flexible, intutive tool that is packed with features

Reviewed on 2016/05/03

Pros

Working with Clarizen is always easy, they are incredibly helpful and their Professional Services support is outstanding. Developing a custom timesheet module for our specific needs was never a problem for them and they have delivered far in excess of the original brief.

The layout and format of the system is so intuitive we have not needed to undertake lengthy training sessions to our users, almost all have found themselves navigating and operating without issue with only a basic introductory training session.

Cons

The only area where development is still required is the reporting tools. These tools are good, but they are not at the high level that I would want. That said there is significant development taking place that I am aware of and updates are made to improve this area particularly on a regular basis.

The tool does have the ability to export almost all data to Excel so if you can't do something within the reporting tools available, you probably can externally.

Melissa
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Improves our business processes and communication

Reviewed on 2016/09/18

After launching Clarizen in our organization, it was easier than ever before to do resource...

After launching Clarizen in our organization, it was easier than ever before to do resource management and get timesheets in. Therefore the data is more accurate so we can now make sound business decision based on accurate information.

Pros

It's easy to use and to change configuration or customize to best meet your user's needs.

Cons

Cost management is great but could use the concept of effective date to make it easy to use when spanning the fiscal year or promoting individuals.

Sharon
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Lots of functionality at the user's fingertips

Reviewed on 2018/04/03

Project management, resource planning, baseline/planned/actual work comparison

Project management, resource planning, baseline/planned/actual work comparison

Pros

Basic use is very intuitive. I can add a new user for time tracking, provide a basic tutorial and tips and tricks, and they are all set to be able to report time correctly.

Cons

The table relationships and keys are not obvious so creating a report that includes the data I need to show takes more time than I have.

Jeff
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  • Review Source

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  • Ease of Use
  • Customer Support

It Can Do Just About Anything...*

Reviewed on 2016/01/20

*...with the right knowledge of programming or significant investment in their custom programming...

*...with the right knowledge of programming or significant investment in their custom programming services.

If you can think it, Clarizen can probably do it. It's that flexible. That's my all-encompassing endorsement of the app. It's just that good!

On the downside, the app can be a little slow at times--mainly slow page loads or inconsistent page refreshing. There are minor oddities and head-scratchers here and there (like it won't load more than 50 items on a page at a time without waiting for a further page reload), but we've been willing to settle for those quirks in exchange for the system's incredible flexibility and powerful tools, configuration, filtering, reporting, etc.

One other thing that is of note... we have been using the app for 2 years and have had at least 4 different account reps. And they all have three things in common: they tend to want to only speak with you by appointment, they seem to be in a hurry when they do speak to you, and they are always ready and willing to sell you something without listening very well. So just be prepared for that and demand that they slow down.

Tech support is thorough, but slow and sometimes it takes a while to get resolution to issues that aren't life-threatening.

All-in-all, we've found Clarizen to be the most flexible, versatile, powerful tool out there. All of the people we've dealt with are likable and eager to help...just not on our terms, which is the place they could improve the most.

Rachel
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  • Review Source

Overall rating

Clarizen - Work and Project Management

Reviewed on 2011/12/28

The best project management solution for team work!
Clarizen's cloud based SaaS software is easy...

The best project management solution for team work!
Clarizen's cloud based SaaS software is easy to use, without needing any technical support. It is the best choice for Project Managers who run multiple projects and/or have a team of people working from different locations.
Real time visibility means everyone can see exactly what the team is working on, ensuring that time and resources are not wasted.
Managers get a full picture of the project, while team members only see what they need to know. Communication is easy with built in email, chat and notes.
Everyone's tasks are clearly defined and deadlines are visible, via the Dashboard.
A project can be planned, with a time line and milestones, so it is easy to see where you are holding, and which tasks have been assigned to each team member.
In general, Clarizen's project management program can help you become more efficient by ensuring that all team members have the same information, and time and money are not being wasted.

Pros

Progress reports and reviews with real time data.
Easy collaboration and communication between team members.
Great online support team and webinars.
Easy to track budget, time and resources from the same home page.

Cons

Clarizen's features mean that if you have a small, simple project that only needs a team of 2 or 3, Clarizen is probably too powerful.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Trainwreck

Reviewed on 2015/10/14

Yes it is project management but the way licensing works along with a lack of customization (I just...

Yes it is project management but the way licensing works along with a lack of customization (I just want to see the tasks I am assigned) make this tool the most convoluted and stressful part of my job. Why can't I receive an email when I have a new task? I can't pin open the sidebar navigation so i am constantly opening it to figure out what I need to go to. Document management is atrocious.

Pros

it says it is capable of doing many thing

Cons

It doesn't do any of them well

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support

Just okay

Reviewed on 2018/07/10

Pros

We got this as our new project management software. It sort of helps keep track of things and provides a place where I can see the projects and tasks I'm assigned to.

Cons

It's not as user friendly or customizable as I would like. Navigation is also subpar. I've started just @ tagging anyone I need to make sure sees things I post.

Neha
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

review for clarien

Reviewed on 2017/05/12

Pros

Clarizen planning tools allow project managers to define the scope and size of projects and estimate resource and workforce requirements.

Cons

Seemed a bit expensive, and for our needs we found that any license except the most expensive was pretty useless. The levels of functionality in the lower licenses didn't help us at all. We ended up getting all licenses at the highest level.