---
description: Learn how HoduCC can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HoduCC Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [HoduCC](/software/456711/hoducc)

# HoduCC

Canonical: https://www.getapp.za.com/software/456711/hoducc

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> HoduCC is a contact center software designed to help businesses resolve clients’ issues and automate customer interactions through various communication channels including voice or video calls, emails, SMS, chats, and social media platforms.
> 
> Verdict: Rated **4.6/5** by 95 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of HoduCC

Omnichannel Communication: Contact center software supports omni channel communication, allowing customers to reach out through various channels like phone, email, live chat, social media, and messaging apps. 

Improved Customer Experience: Contact center software enables businesses to provide enhanced customer experiences by streamlining and optimizing their customer service operations. 

Reporting and Analytics: Contact center software provides detailed reporting and analytics capabilities, allowing businesses to track key performance indicators (KPIs) and gain insights into their operations. 

CRM Integration: Many contact center software solutions integrate with customer relationship management (CRM) systems.

Scalability and Growth: Contact center software is highly scalable, making it suitable for businesses of all sizes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 95 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: HoduSoft
- **Location**: Ahmedabad, India
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$10,00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: HoduCC offers a free trial, after which the software is available on a per user per month basis.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: Arabic, Brazilian Portuguese, English, French, Japanese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording

## Integrations (6 total)

- Bird
- Freshdesk
- Salesforce Platform
- Twilio
- Zendesk Suite
- Zoho CRM

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.za.com/directory/275/call-center/software)
- [Contact Centre Software](https://www.getapp.za.com/directory/593/contact-center/software)
- [Telemarketing Software](https://www.getapp.za.com/directory/1069/telemarketing/software)
- [Auto Dialer Software](https://www.getapp.za.com/directory/1067/auto-dialer/software)
- [Predictive Dialer Software](https://www.getapp.za.com/directory/849/predictive-dialer/software)

## Alternatives

1. [Ringover](https://www.getapp.za.com/software/117547/ringover) — 4.7/5 (858 reviews)
2. [Amazon Connect](https://www.getapp.za.com/software/2057092/amazon-connect) — 4.5/5 (92 reviews)
3. [LiveAgent](https://www.getapp.za.com/software/91301/liveagent) — 4.7/5 (1753 reviews)
4. [CallHippo](https://www.getapp.za.com/software/107461/callhippo) — 4.4/5 (675 reviews)
5. [uContact](https://www.getapp.za.com/software/105903/ucontact) — 4.5/5 (81 reviews)

## Reviews

### "Excellent" — 5.0/5

> **Ismed** | *17 May 2023* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: It has complete features for voice call center and contact center with social media channel such as WhatsApp, Facebook, Instagram, Twitter and Telegram.
> 
> **Cons**: User login panel that showing tabs of user roles.
> 
> We can simplify in managing end user call centre and contact center with HoduCC.

-----

### "Hoducc user friendly software" — 5.0/5

> **Vinesh** | *04 August 2020* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use. Can be customized. The 24 x 7 support provided by the team is incredible. I personally have never seen such a dedicated team who always are focused on customer benefits.
> 
> **Cons**: Honestly speaking the way the software was presented and the way it helps out the service industries I couldnt find anything which I didnt like.
> 
> Helps organisations to save costs and be more efficient.

-----

### "call reviews" — 3.0/5

> **Jennifer** | *26 May 2023* | Logistics & Supply Chain | Recommendation rating: 5.0/10
> 
> **Pros**: The product isn't easy to use for a first timer
> 
> **Cons**: The character icons are not easy to understand

-----

### "HoduCC Review" — 5.0/5

> **Verified Reviewer** | *05 May 2025* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Easily configurable. Has a wide area of features that can be configure to fit any scenario, whether it be inbound support, outbound sales, or a combination of different teams with different functions.
> 
> **Cons**: The reporting is good but could be improved. There are lots of canned reports to fit your needs but the ability to customize reports is limited. That being said the canned reports cover the majority of the reporting needs.
> 
> Overall we have been very happy with the HoduCC product. It has provided all of our and our customer needs. It is a great cost effective solution.

-----

### "Best" — 4.0/5

> **Joash** | *17 May 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Product easy to useIntegration easySupport available
> 
> **Cons**: Add on modules with additional cost making one off cost difficult but when purchasing is spread over quarters it's beneficial
> 
> Excellent

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## Links

- [View on GetApp](https://www.getapp.za.com/software/456711/hoducc)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/hoducc/> |
| en-AE | <https://www.getapp.ae/software/456711/hoducc> |
| en-AU | <https://www.getapp.com.au/software/456711/hoducc> |
| en-CA | <https://www.getapp.ca/software/456711/hoducc> |
| en-GB | <https://www.getapp.co.uk/software/456711/hoducc> |
| en-IE | <https://www.getapp.ie/software/456711/hoducc> |
| en-NZ | <https://www.getapp.co.nz/software/456711/hoducc> |
| en-SG | <https://www.getapp.sg/software/456711/hoducc> |
| en-ZA | <https://www.getapp.za.com/software/456711/hoducc> |
| es | <https://www.getapp.es/software/456711/hoducc> |
| es-CL | <https://www.getapp.cl/software/456711/hoducc> |
| es-CO | <https://www.getapp.com.co/software/456711/hoducc> |
| es-MX | <https://www.getapp.com.mx/software/456711/hoducc> |
| fr | <https://www.getapp.fr/software/456711/hoducc> |
| fr-BE | <https://fr.getapp.be/software/456711/hoducc> |
| fr-CA | <https://fr.getapp.ca/software/456711/hoducc> |

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