Paymo Reviews

We need to track the progress for several, multiple projects for both, time budget and estimated tasks.

In the past the invoicing and estimation templates are not the best. I need my CSS knowledge to fit them within a german document template. There must be an updated templating, but i just didn't found the time to test it out.

All the basics are well integrated from a simple task list to complexe product road maps with the invoicing system / expenses that we can sync with our accounting software.

The invoice link system + recuring invoices that is missing.

the ease of time tracking and creating reports

I don't need many functions and I can't block the timesheets, I risk that the employees change the hours after I have done the reports.
Paymo is not integrated with asana, we use Asana for task management and instagantt for gantt, and we have to copy task from asana to paymo.
Asana is easier to use for managing tasks

Priced to replace the free versions of the software.
Automation of invoices, compared to using Pages template. If more work is completed for an un-invoiced project, editing the invoice is a simple process.
The dashboard to keep track of all projects makes things much easier, compared to my old Google Sheets attempt at a project tracker.
Archiving completed projects allows quick filtering of only the important things.
Time reports allow a quick insight into what is still to be invoiced.

I would like a quick notes section added to the dashboard, A daily checklist of the work day, rather than a specific project.

Really helpful tool for project task management, tracking, establishing deadlines, planning resources. It’s essential for me to track my time working with each project to ensure staying on budget and also manage my own invoice.

Would love different colours in the tasks and also that we can add hourly rates beyond just £ as that makes our invoice tracking a bit tricky. Would also love to manage an entire task from the front task mask (add hour estimates etc)

I really like the time-tracking methods, tracking project tasks, sub-tasks, etc. Running the reports in different formats is super useful.

The timing tracking for invoicing is tricky since we have a mix of types of billable expenses on a project. I still export our timesheets to do the calculations and then send an invoice in QuickBooks.

It's easy to setup and use. You can use it straight forward and adding clients and projects is easy.

The fact there is no 2-way authentication is really a thing here, also the lack on smaller accounts is a miss. We only use time tracking, invoicing and basic clients and projects. We don't need canban boards or options like that.

- Ease of setting it up
- Ease of making new projects
- How flexible the time report options are

- Invoice generation is quite slow sometimes
- It's not easy to add time entries from multiple projects on 1 invoice
- It isn't easy to remind customers of outstanding invoices manually
- Sometimes the totals in the table views aren't correct due to lazy loading the results

It has a simple interface and I can easily plan our projects and track the tasks even if I am not a professional project manager. It does not complicate the user's work with unnecessary details.

Since the billing system is not integrated with the local electronic billing system, it cannot be a fluent billing tool. However, Paymo serves us very well even without using this feature.

Basic use is very easy. I like that service has mobile app mac app that I use daily.

The mac app should support more than just time tracking. You should at least be able to see the card information. Sometimes if multiple people are put on the same card it is annoying if the card is in process if you are not yourself active on that card. Also all the cards that you are tagged in, do not show up to your own task list.

The ease of tracking the work, employees time, billables and efforts.
Extremely well presented clients timesheets and work with shareable links.

There is space for improvement on tasks, and discussion tab feels like it can be upgraded with documentation and notes input options.
There is a bit of improvement for task workflows for my liking.

It helps me to plan my day and schedule my tasks. it allows my to track time spent on different projects by my and my team and therefore to assign work to different team members more effectively.

That I cannot plan the tasks in real time (the calendar like feature) or that after assigning time to a certain task the day is not planned by Paymo.

Dragging and dropping time and slots into the weekly timesheet manager is very easy to use, color coded time slots are nice.

Many small functionalities with the task tracking lacks my needs. But requests to change those aspects have gone unanswered.

We love the time tracking and task management. Hands down easiest and executed well.

Invoicing. Needed to do recurring monthly, quarterly, yearly invoicing for retainers and subscriptions. Was not available at the time.

It's very user-friendly. It's easy for users to join projects, and from the beginning, it's clear what they should be doing in the product. I highly value real-time reporting, which I provide to clients, and everyone has control over the budget and transparency.

I'm missing a feature where I could plan the allocation of individuals based on the backlog of tasks. The goal is to check whether a person is executing planned tasks in a given week or if support is needed.

Paymo is super intuitive and easy to use. It is inexpensive and it has so many features. It makes things easy when tracking your time and importing it into an invoice. I like that you can track in real time and do manual time inputs.

About a year ago it was super glitchy, but it has improved a ton since then.

We use it as a simple MIS and it has ticked all the boxes required to the extent that it is something we now depend on.

On occasion, our invoices can be very long with lots of parts. In some instances, the PDF download function can cause errors at the end of pages. This has involved some manual correction on our part, or, we tend to use the online invoice function instead.

Paymo is intuitive and easy to use. It's a simple and effective way for our business to track time spent on projects.

It'd be great if there were some 'explainer'/training videos to help users to understand and access additional functionalities.

- Paymo is user friendly.
- Paymo gives you a chance to see where you invest your time in.
- The different colors per project give you structured insights.
- The timesheet reports have "live tracking", which means you only have to create one and it will update every time you open it and show you your spent hours per month per task (you can choose which details you see).
- The responsiveness is excellent. It's never slow.
- You can see what your colleagues are working on and keep track of mutual time tracking of meetings.

- The "copy" feature doesn't work sometimes. It just doesn't copy or doesn't paste (at all or at the right spot).
- For newer projects: sometimes the person who created the tasks, adds more tasks under different titles. It makes it difficult to find the right place to log. The admin should have great structure skills and should try to keep the task list structure the same for each project in order not to confuse his colleagues who log tasks.

I love how easy it is to use paymo. It helps us see how much time we are spending in multiple areas. You can create specific tasks, projects that hold the tasks, and clients that hold the projects. Paymo is great for all things time tracking and seeing how much time or budget is spent on tasks.

I don't think there is anything I dislike. I have not run into a flaw. I don't like how it names task lists automatically "default task list" though.

I love the project planning feature. Very easy to use, it has everything I need to set up projects, estimate the hours of every task and track the actual hours of completion. The reporting feature is also excellent and can be adjusted to my needs. The desktop and mobile apps are also quite useful.

I can't really find anything I didn't like about Paymo.

A simple system for tracking time spent on multiple concurrent projects.
The Kanban view lets me see tasks in order of priority.

The cost of a second user (associate) is prohibitive to me as a sole trader.