---
description: Learn how BigCommerce can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: BigCommerce Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Shopping Cart Software](/directory/97/shopping-cart/software) > [BigCommerce](/software/8260/bigcommerce)

# BigCommerce

Canonical: https://www.getapp.za.com/software/8260/bigcommerce

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> BigCommerce is an ecommerce platform that lets businesses manage online stores across brands, regions, and channels from one foundation. It offers Multi-Storefront capabilities, customizable checkouts with 130+ payment options, and B2B features like customer-specific catalogs and pricing. Supporting headless commerce, it integrates with ERP and product information systems and enables omnichannel selling via marketplace and social commerce integrations.
> 
> Verdict: Rated **4.4/5** by 339 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of BigCommerce

Supports growth across brands, regions, and channels from a single, scalable platform
Streamlines operations by integrating with existing systems and reducing manual processes
Enables management of multiple storefronts and brands without duplicating infrastructure
Offers flexible payment options and customizable checkout experiences to improve conversion
Delivers advanced B2B and B2C capabilities for diverse industries and business models

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 339 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: BigCommerce
- **Location**: austin, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$39,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Starting at $29.95 with far more built in features than any other platform. Bigcommerce plans are built for growth, giving businesses of every size access to the features they need to optimize their store and increase brand exposure. 

Plus: $79.95/month
Pro: $299.95/month
Enterprise: Contact BigCommerce for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish, Ukrainian
- **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Spain, United Kingdom, United States

## Features

- API
- Abandoned Cart Saver
- Activity Dashboard
- Bulk Ordering
- CMS Integration
- CRM
- Catalog Management
- Channel Management
- Content Management
- Credit Card Processing
- Customer Accounts
- Customer Management
- Customer Segmentation
- Customer Touchpoints
- Data Import/Export
- Data Security
- Data Synchronization
- De-Coupled Front & Back Ends
- Design Management
- Discount Management

## Integrations (22 total)

- Birdeye
- Brightpearl
- Extensiv Order Management
- Google Ads
- HubSpot Marketing Hub
- Instagram
- Keap
- Mailchimp
- Meta for Business
- NetSuite
- PayPal
- PayPal Commerce Platform
- QuickBooks Online Advanced
- ShippingEasy
- Square Point of Sale

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Shopping Cart Software](https://www.getapp.za.com/directory/97/shopping-cart/software)

## Related Categories

- [Shopping Cart Software](https://www.getapp.za.com/directory/97/shopping-cart/software)
- [Retail Management Software](https://www.getapp.za.com/directory/198/retail-management/software)
- [Web Design Software](https://www.getapp.za.com/directory/395/web-design/software)
- [Website Builder Software](https://www.getapp.za.com/directory/595/website-builder/software)
- [eCommerce Software](https://www.getapp.za.com/directory/744/ecommerce/software)

## Alternatives

1. [Shopify](https://www.getapp.za.com/software/8275/shopify) — 4.5/5 (6684 reviews)
2. [Wix](https://www.getapp.za.com/software/90955/wix) — 4.4/5 (10660 reviews)
3. [WooCommerce](https://www.getapp.za.com/software/101759/woocommerce) — 4.5/5 (1042 reviews)
4. [Squarespace](https://www.getapp.za.com/software/91132/squarespace) — 4.5/5 (3398 reviews)
5. [PrestaShop](https://www.getapp.za.com/software/100627/prestashop) — 4.3/5 (331 reviews)

## Reviews

### "Bigcommerce Review" — 4.0/5

> **Samin** | *26 July 2019* | Computer Games | Recommendation rating: 7.0/10
> 
> **Pros**: I loved the fact that I could easily build my site the way I want without coding a single line. It's easy for beginners to start designing your first e-commerce site even if you don't know how to build sites
> 
> **Cons**: I worst thing about this is I think it's overpriced. For the price it doesn't have that much features. The overall value doesn't match with the pricing
> 
> My overall experience with Bigcommerce is undoubtedly excellent. It would have been better if they considered to lower the price of this mesmerising software.

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### "Great for scalibility" — 5.0/5

> **Ade** | *25 November 2024* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Scalability, ease of use and easy import and export of large number of products.
> 
> **Cons**: Pricing, its pricing is rapidly increasing.
> 
> Wouldn't use another platform to be fair

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### "Good Platform but has some fatal flaws" — 3.0/5

> **Verified Reviewer** | *05 June 2023* | Marketing & Advertising | Recommendation rating: 5.0/10
> 
> **Pros**: Easy product management, plenty of payment gateways available, decent theme store. Handles product options / variants better than Shopify. Has some good B2B / wholesale features out of the box.
> 
> **Cons**: Themes are over bloated with way too many files. You can't edit the CSS and JS files online. Makes relatively easy changes (on other platforms) too time consuming. Often suffers from indexing delays and/ or caching issues so that your changes or new products you add take 30+ minutes to show up on the site. Main navigation menu is automated. You have to either hard code a menu or use an app if you want customizations to your menu. Stencil CLI can either work smoothly for editing themes or you'll spend hours chasing down compatibility issues. No way in store to easily find orphan pages.
> 
> Not bad for simple stores. Support is responsive, but isn't very helpful. It's strange how many times I've contact developer support and said oops, looks like we don't have documentation for that. They roll out upgrades to their backend that are still very buggy.

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### "Learning curve worth the investment" — 5.0/5

> **Dominique** | *14 June 2024* | Alternative Medicine | Recommendation rating: 10.0/10
> 
> **Pros**: BigCommerce is a great platform for growing businesses. From the 24/7/365 customer support to the various integrations that can be used. I find BigCommerce to be very beneficial for business growth, enhancement, and continuous support. The website templates are simple yet the platform does have a learning curve as things as not as simple as copy and paste. However, this personalization helps to make your website look unique.
> 
> **Cons**: The learning curve is the biggest challenge; however, BigCommerce has a wonderful customer support that helps you through any challenge you may find.

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### "Great e-commmerce platform if you can't afford custom designs but have a large inventory of products" — 5.0/5

> **Margaret** | *12 May 2020* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: I loved the versatility available for building product pages, being able to set it up so pricing adjusts automatically for different product options, and the import/export functions to update large inventories via Excel documents instead of manually editing within the web app.
> 
> **Cons**: Initial setup can be confusing, especially when new to e-commerce and knowing how to tell it to calculate tax, shipping, etc. Their customer service is great though, so if you're confused about a setting you can call and talk to someone very quickly. I rarely ever waited more than 5 minutes to talk to a rep.
> 
> The company I worked for had a B2B e-commerce website, but wanted to start a second e-commerce site that was more B2C focused since the clientele had different needs, and the B2B site was not set up to accommodate all the new B2C business.  We were able to set it up quickly and provide accurate shipping costs and product option costs.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/8260/bigcommerce)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/8260/bigcommerce> |
| de-AT | <https://www.getapp.at/software/8260/bigcommerce> |
| en | <https://www.getapp.com/website-ecommerce-software/a/bigcommerce/> |
| en-AE | <https://www.getapp.ae/software/8260/bigcommerce> |
| en-AU | <https://www.getapp.com.au/software/8260/bigcommerce> |
| en-CA | <https://www.getapp.ca/software/8260/bigcommerce> |
| en-GB | <https://www.getapp.co.uk/software/8260/bigcommerce> |
| en-IE | <https://www.getapp.ie/software/8260/bigcommerce> |
| en-NZ | <https://www.getapp.co.nz/software/8260/bigcommerce> |
| en-SG | <https://www.getapp.sg/software/8260/bigcommerce> |
| en-ZA | <https://www.getapp.za.com/software/8260/bigcommerce> |
| es | <https://www.getapp.es/software/8260/bigcommerce> |
| es-CL | <https://www.getapp.cl/software/8260/bigcommerce> |
| es-CO | <https://www.getapp.com.co/software/8260/bigcommerce> |
| es-MX | <https://www.getapp.com.mx/software/8260/bigcommerce> |
| fr | <https://www.getapp.fr/software/8260/bigcommerce> |
| fr-BE | <https://fr.getapp.be/software/8260/bigcommerce> |
| fr-CA | <https://fr.getapp.ca/software/8260/bigcommerce> |
| nl | <https://www.getapp.nl/software/8260/bigcommerce> |
| nl-BE | <https://www.getapp.be/software/8260/bigcommerce> |

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