Creately

4.3 (168)
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The New Interface for Work

Overall rating

4.3 /5
(168)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support
4.2/5

88%
recommended this app
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168 Reviews

Nimanthi
Nimanthi
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

an instinctive and simple to utilize Visual Collaboration stage

Reviewed on 2019/04/26

Key highlights of Creately Simple to Use Interactive Interface Constant Collaboration for Team...

Key highlights of Creately Simple to Use Interactive Interface Constant Collaboration for Team Work Expertly Designed Templates to Get Started Fast Broad Shape Set Grouped into Libraries Fare Diagrams as PDF, JPG or PNG Work area Application for Offline Drawing Coordinated Google Image and Icon Finder Search Code Generation to Embed Diagrams to Websites Takes a shot at Windows, Linux and Mac OS Network Browser to Quickly Find Diagrams Capacity to Import Images Single Sign-On Drag and Drop Interface

Pros

Creately is an instinctive and simple to utilize Visual Collaboration stage that is utilized by dispersed groups far and wide to convey all the more successfully. Creately's special and incredible relevant interface is anything but difficult to utilize and it works with the full capacities of a Desktop application. Creately is open anyplace, draw and configuration directly in your program. No downloads or chaotic security setups required. It is a totally intelligent online programming worked for cooperation. You would now be able to welcome your group, customers, and clients to safely survey, remark and update business, specialized and logical outlines. The plastic, hues and actually simple to utilize. Basic, straight forward to utilize and not costly Simple diagram creation. Simple to look work for articles. Simple print It is effectively imparted to numerous clients to have a living archive for cooperation.

Cons

I can't think whether anything I didn't care for. Now and then it's extremely hard to import an SVG record Maybe a few highlights to upgrade the look and feel of the outlines. Ongoing joint effort highlights appear to hinder the application a bit The charting interface is structured in light of straightforwardness and accommodation. Shapes are assembled into libraries and just the vital libraries are stacked so the interface won't get jumbled with shapes. With ongoing joint effort, numerous clients can deal with together on a similar outline. Everybody can see the changed made by others immediately, making it simple to respond and decide.
Our inventive highlights incorporate relevant apparatus bars and 1-click make an interface. In 1 single tick, you can make the following item and the vital connectors too

Johnny
Overall rating
  • Industry: Individual & Family Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The best tool for AWS architecture diagrams

Reviewed on 2019/10/30

Pros

Having used other tools in the past, I’m think that Creately is the best option in the market to create AWS architecture diagrams. It has most of the icons for AWS services, and is pretty easy to learn to use. One of the main pros is that it focuses on having good drawing tools instead of AWS API integration (like Cloudcraft)

Cons

I have not found any cons about it (at least for our use case)

Clara
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Customer support destroyed my exeperience

Reviewed on 2019/03/31

So creatively is simple, straight forward to use and not expensive. Now beware it bugs a lot so you...

So creatively is simple, straight forward to use and not expensive. Now beware it bugs a lot so you need to save every minute if you don't want to waste your time. I am working on the creation of a website for an algorithm. So I need one big graph that shows the workflow of my website perfectly. Needless to say, my diagram is big. With such work the online platform bugs a lot so you have to save every minute which is less frustrating than if you were losing your work every minute. Then I saved my final document on my desktop in the creately format ( in case there was a big terrible bug) I could redownload it. The big terrible bug happened (5h hours worth of work just disappeared for no reason) , and that is where I discovered that you can not download docs that are bigger than 10MB. Mine was 22MB. I've sent it the help center of Creately and asked for help and answers of why this bug happened. It's been a week now and although I got some response about please send me your email address and the name of your diagram nothing else really from them... Not only this app made me go made but the support team made me lose one precious week of work. I am now going to try and redo my work because I know now that Creately is good for small project but not big ones. A true disapointement

Pros

Simple, straight forward to use and not expensive

Cons

1) it bugs a lot so you need to save every minute if you don't want to waste your time.
2) Even if you save your work on your desktop as well as on the online platform all your work can disappear.
3) Don't save your doc with the CREATELY template because after 10MB no one can use it or download it on Creately. Ask for help people prefer to start the conversation and then ignore.
3) Customer support is crap and when they don't know what to do they just ignore

Mustafa
Overall rating
  • Industry: Animation
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best website

Reviewed on 2024/08/05

it is very good I use it for everything yaya

it is very good I use it for everything yaya

Pros

It is very good I recommend it to all the people

Cons

it is very good I have nothing to say about it cause its so good

Response from Cinergix

Hi Mustafa,

Thank you for your review. We are glad you are enjoying Creately.

Vinoch
Vinoch
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best collaboration and diagram tool!

Reviewed on 2019/10/08

Pros

I have used this tool in my organisation for more than 2 years. We used this tool to draw diagrams to support our SRS documents ( Software Requirements Specifications). Mostly we drew flow charts, Entity diagrams, Class diagrams and Mind maps. Easy tool with great support to export your documents in JPEG, PNG or PDF formats. Sharing feature provided our team to collaborate in a single diagram in real time and can able to comment on each shapes.

Cons

They should improve their mobile support. We can view the diagrams only but cannot be able to interact or edit them on the mobile.

Ivan
Ivan
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy to use, hard to organise drawings.

Reviewed on 2019/09/10

straight forward software

straight forward software

Pros

fast way to start using it immediately.
Lots of patterns

Cons

Not easy to organise folders and move drawings among folders once you created them in one

Alternatives Considered

Visio

Reasons for Choosing Creately

price, and easiness to use

Switched From

Visio

Reasons for Switching to Creately

price and simplicity
Mariana
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing app :)

Reviewed on 2024/08/06

It has been amazing, have been using it since highschool it has been my best friend even now in...

It has been amazing, have been using it since highschool it has been my best friend even now in college

Pros

I love the way that it is such an easy tool tu use, it is comfortable and practical

Cons

The price of the subscription, I would love a student discount :)

Response from Cinergix

Hi Mariana,

Thank you, appreciate your feedback. You can submit a request to receive the student discount through here: https://creately.com/product/education/

Anthea
Anthea
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Review Source

Overall rating

Great tool for site maps

Reviewed on 2014/07/28

I have been using Creately for 6 months, I've used it on three different projects and have been...

I have been using Creately for 6 months, I've used it on three different projects and have been impressed by it in all instances. It is a great place to build a site map and encourage the team involved in the site to all contribute ideas and add comments to the various aspects of the site map. These site maps with their comments provide key info for the developers to work from when building the back end of the site. The site maps are also then used for meetings with copywriters, designers, marketing team to help clarify the look, feel and wording of the site.

Pros

Easy to use. Easy to share ideas or suggestions. Easy to build understandable diagrams for all members of project's team to use for their various responsibilities. The comments feature is one that I find the most helpful.

Cons

You cannot copy text from a comment to paste on a different document. Unfortunately comments can only be created or deleted not edited.

Md Abdul
Md Abdul
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Most easiest online diagramming tool

Reviewed on 2019/03/17

I like most the simplicity interface and ease of use of that tool. This online diagramming tool is...

I like most the simplicity interface and ease of use of that tool. This online diagramming tool is very suitable for students and office employee both. I more prefer to complete small project with this tool and I used that tool several times for my different projects. They have also a downloadable desktop and mobile app version for diagramming. And another essential thing is that tool supports integration with Jira.

Pros

Very easy to create a diagram, you can draw UML, Flowchart, DFD, ER, BPMN, Venn, Network, Wireframe diagram, Gantt chart, and many more diagram, chart and map using this tool. The interface and features is very user friendly and simple. Have option for import and export your diagram with multiple format. That online tool has a vast collection of diagram template that help you to find your suitable design. Also has many important diagramming element and color effect. You can edit, modify & change your diagram at any time.

Cons

Sometimes the online server could hang for few times and slowly loading the diagram. This tool can not work properly sometimes when you load a previously saved working diagram.

Vaibhav
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Good and easy to use

Reviewed on 2024/08/10

Pros

Nice and good product, easy to use and simple and understandable ui

Cons

noting everyting is fine except frequent mails

Response from Cinergix

Hi Vaibhav,

We're glad you are enjoying Creately. If you mean the marketing emails, you can opt-out from them by unsubscribing. If it's something else please let us know at support center.

Thank you

Jocelyn
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Just what I needed!

Reviewed on 2021/07/09

It's been amazing, I wish I had found Creately before. It's always been a struggle to find a...

It's been amazing, I wish I had found Creately before. It's always been a struggle to find a software or platform that allows you collaborative work without getting the format of the document all messes up; Creately allows me and my students to create as many documents as needed, it also allows us to work on one same document without any issue. The price we pay is totally worth it (an inexpensive), I will continue using Creately and hopefully I can get some of my coworkers to try it as well; I know they will love Creately!

Pros

I love how Creately allows me and my students to create documents while working all at the same time. Also, it has an infinite amount of templates and canvases you can work on, editing and adding information. Amazingly it also has a video conference tool that allows me to present the work while still working on it collaboratively, and honestly the best part of it is the price, it's only $6 per month and that allows you work on unlimited documents as a team, saving all your files in the cloud or downloading them in different formats.

Cons

Nothing, Creately has everything I need for collaborative work, my students love creating flow charts and mind maps using Creately and honestly I do too. I wouldn't change a thing.

Vamsidhar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

User Friendly with lot of options for business diagrams

Reviewed on 2020/01/14

Completely satisfied with the product. Definitely improving my efficiency at work.

Completely satisfied with the product. Definitely improving my efficiency at work.

Pros

- User Friendly interface to select the type of diagram you wanted and the ease of use (Drag & Drop).
- Not too much on the pocket
- Auto Save option which makes you focus only on the business diagram
- Amazing customer support

Cons

The latest update (moving away from flash to cloud based solution) has some hiccups. Very rarely the application throws run time error and I need to relaunch it. While this is slightly irritating, the auto save option helps to recover my diagrams as is.

Verified Reviewer
Overall rating
  • Industry: Information Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

If you are a BPMN seeker here's your cloud tool

Reviewed on 2021/07/28

Creately is ideal for companies and individuals that generate a big number of flowcharts and...

Creately is ideal for companies and individuals that generate a big number of flowcharts and diagrams, since the templates and other tools available enable you to build these diagrams rapidly and with minimal effort.

Pros

1.) The user interface is stunning & straightforward.
2.) The chart's appearance and elements can be completely customized. 
3.) Frequently notice on upgrades and new features.
4.) Flexible, simple to use, and easy to share with others without having to convert to PDF or print.

Cons

There are no such Cons to mention on the tool, but it needs more popularity than the other products existing on the market.

teran
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The tool that I always use to create diagrams

Reviewed on 2022/08/18

I struggled to create design diagrams before I found creately. This is a very efficient software...

I struggled to create design diagrams before I found creately. This is a very efficient software that saves my time a lot. I love this.

Pros

The main thing that I love creately is their templates. There are plenty of templates are available for different diagram types. I can store all of them to google drive and keep them updated with my clients. User interface is good and even a new user can create diagrams easily.

Cons

I lost my diagram while designing it sometimes back. I was using the free trial version and I lost my work and I had to redraw the whole thing.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for generating diagrams for publication

Reviewed on 2019/03/29

I've had a great experience over the past several years with Creately and it's an important tool...

I've had a great experience over the past several years with Creately and it's an important tool for my journal article publication development process for describing my tools pipeline, how patients move throughout my study, etc. Also useful for prototyping user interface designs and quickly iterating through various options.

Pros

This is the quickest way to generate great looking, high quality business process (BPMN) diagram images suitable for publication . I've published several diagrams over the past several years that I create with Creately and they look great in print. Usability and ease of use are excellent.

Cons

There's always more complicated diagrams that could be added that I may or may not use, but I wouldn't want to add to the complexity, as its already at the right complexity for my current needs.

Chris
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Review Source

Overall rating

Save your money and go elsewhere

Reviewed on 2014/07/15

I've been attempting to use this application for more than 6 months. I've opened a half dozen...

I've been attempting to use this application for more than 6 months. I've opened a half dozen tickets - Creately has opened a similar number, and yet no resolution to my licensing issues. They have only worked with me in a half-hearted way, often repeating the same diagnostic requests and never fully understanding the issue. When I thought they understood it, they came back and told me to delete my license file yet again.
So much time has been wasted that the money I paid for the app is almost inconsequential.
You would receive much better service and more value for money by going elsewhere.

Pros

Options for web or desktop installation.

Cons

No shared files.
Severe licensing issues that can't be resolved - without a license much functionality is inoperative.
The poorest and slowest of customer service I've had in a decade.

Response from Cinergix

Hi Chris,
We're extremely sorry about your situation. You have been very patient with us and helped us with all the details which makes us feel even more sad. We deeply regret that we couldn't recreate your issue and able to solve it.
Again, extremely sorry about the situation and we'll give you a full refund.

Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Just what we need

Reviewed on 2019/03/28

We found the perfect solution to our business because before Creately we used Microsoft Visio...

We found the perfect solution to our business because before Creately we used Microsoft Visio (which is so complicated to use). Also, the learning curve (how to use it) it's really good.

Pros

* It's very easy to develop a diagram chart from the scratch
* Import SVG and Google images

Cons

* Sometimes it's really difficult to import a SVG file

Verified Reviewer
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Diagram, collab, drag and drop program

Reviewed on 2018/06/05

Great software for planning, organization and process flow. The ability to create a visual...

Great software for planning, organization and process flow. The ability to create a visual representation is unmatched.

Pros

It took me no time to learn how to use Creately. It is self explanatory and very simple, yet with some higher level functions. I have used this for restructuring the company organization and to show a visual representation of the flow of processes.

Cons

There is not much I don't like about this software. I guess the only thing would be it is a little difficult to do flow chart arrows with just a track pad on a laptop. It is much easier to use with a mouse to be precise with placement and resizing.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A tool to make your diagrams look attractive

Reviewed on 2020/01/10

The overall experience of using Creately is very much favorable as It helped me to create very...

The overall experience of using Creately is very much favorable as It helped me to create very informative diagrams for my projects. It is a well-equipped tool on which you can rely to get a satisfying output.

Pros

Creately is a great tool to design concise diagrams for various purposes such as mind maps, use case diagrams etc. It provides you an easy-to-adapt designing environment together with relevant designing objects for your diagrams. Creately gives you the ability to add collaborators for your projects which makes it easier to communicate while working. Even when you are offline, you can continue your work with Creately which can boost your productivity as well.

Cons

Downloading the diagrams as PDF files is not possible in the free version of Creately. You have to upgrade your account for that. The capacity of the free version of the tool is limited to maximum of 3 collaborators and one folder with five public documents.

Edwin
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Used mainly for Organisational Structure diagramming

Reviewed on 2019/03/29

It gets the job done. Sometimes glitchy... and could be smoother really.

It gets the job done. Sometimes glitchy... and could be smoother really.

Pros

The ability to use different​ shapes through drag and drop.

Cons

Some inconsistencies in response to spae placement and position of text within​ shapes.

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great for designing courses

Reviewed on 2019/03/28

Pros

I started using Creately while I was studying instructional design. The gentle learning curve allowed me to experiment with different flow diagrams and adjust my drafts easily as I received feedback and suggestions from my classmates and instructor.

Cons

I can't think if anything I didn't like.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excelent solution for drawing and collaboration at the same time.

Reviewed on 2018/09/25

Our time was really quick drawing and collaborating diagrams for our sales pipeline for instances,...

Our time was really quick drawing and collaborating diagrams for our sales pipeline for instances, was a great tool in work.

Pros

The free version was really great for start point with the product, the flexibility was really good and the graphs and diagrams I made were really good.

Cons

The watermark in the free version when I export a resource, but I know it's normal. I got solved just paying the corresponding fee.

Tyffany
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Creately

Reviewed on 2019/10/30

its been good. just sometimes it stops working in middle of designing a project

its been good. just sometimes it stops working in middle of designing a project

Pros

neatness and coloring. time consuming, ease of use

Cons

too many error messages . sometimes slow to load

Response from Cinergix

Hi Tyffany, we're glad you found it easy to use and sorry about the error messages you encountered. We're continually working to improve the experience and I'm sure you'll find a much smoother working experience going forward.

Manish
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product!

Reviewed on 2019/03/28

Flow charts and Visual representation of user cases. This helped us with client presentation.

Flow charts and Visual representation of user cases. This helped us with client presentation.

Pros

Very easy to use with a lot of options. Good library.

Cons

Nothing much to be honest. The software works great.

Mudasir
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best Online Platform for UML FLOWCHARTS

Reviewed on 2019/03/29

Pros

Price functionality ease of use export to different formats

Cons

Flash player hangs sometimes Interface could be improved a bit