Creately Reviews

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215 Reviews

- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Easy to Use Org Chart Software
Reviewed on 2022/08/23
I tried quite a few software options for org charts and this was the easiest to use and quickest to...
I tried quite a few software options for org charts and this was the easiest to use and quickest to deploy.
Pros
Creately has some decent templates to begin an org chart or mind map, although some more work could be put into the template selection. From the template, the edits are really easy and intuitive.
Cons
If you want to start from scratch (e.g. no template), the software is a little tricky for a novice to make something that looks professional. The template selection could be augmented to help provide more bases to start from.
Reasons for Switching to Creately
Easiest to use with best template selection for org charts- Industry: Computer Software
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Arun's simple Creately review
Reviewed on 2024/11/17
Overall it's been a good experience me and I had recommended it to my friends as we were in need of...
Overall it's been a good experience me and I had recommended it to my friends as we were in need of such a platform to create diagrams for our recent mini project in college
Pros
The UI is simple tbh. I've tried many others but this one help me a lot
Cons
The free tier should have more features as currently is so limited yet it's good
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The simple vision of a great customer
Reviewed on 2024/11/18
Great. I just got what i wanted and i think that's perfect.
Great. I just got what i wanted and i think that's perfect.
Pros
All the options it has available. I like being able to create images
Cons
Almost nothing. Everything is very intuitive.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Academic purpose
Reviewed on 2024/11/10
It was amazing I used it for my academic purposes and it is excellent
It was amazing I used it for my academic purposes and it is excellent
Pros
Well it provides different types of visual graphs which helps a lot to understand
Cons
For me, everything was good but I think it should have better searching option and drag and drop feature as well
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
I LIKE CREATELY
Reviewed on 2024/11/14
I think this app is very useful for my job as a teacher. I have a little school and I enjoy using...
I think this app is very useful for my job as a teacher. I have a little school and I enjoy using creately with my students
Pros
la possibilità di creare mappe senza modelli già preimpostati
la possibilità di salvare tutte le mappe
Cons
it isn't possible to search a work inside of a folder , writing in the search space
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
product is good to use
Reviewed on 2024/08/08
Overall it's a good product to use unless some of bug fixing done
Overall it's a good product to use unless some of bug fixing done
Pros
Wording generated through the AI is good
Cons
appearance structure on screen is some time irritating
Response from Cinergix
Thanks for taking the time to share your thoughts on our product! We're thrilled you're finding the AI-generated content useful. Sorry to hear the on-screen layout can be a bit frustrating at times - we'll definitely look into that. Overall, it sounds like you're enjoying the experience, which is great to hear. We're always working on squashing bugs, so hang in there! Your feedback really helps us make things better for everyone.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effective Visual Collaboration Platform
Reviewed on 2024/11/08
Overall, my experience with Creately has been positive. It has streamlined our project planning and...
Overall, my experience with Creately has been positive. It has streamlined our project planning and made visual collaboration much easier. I love how I can share diagrams with my team and get feedback quickly. However, I believe there’s still room for improvement, especially regarding advanced features and mobile usability.
Pros
I really liked the intuitive interface of Creately. It made it easy for me to jump right in and start creating diagrams without a steep learning curve. The real-time collaboration feature is fantastic; I could work with my team seamlessly, and we could see each other's changes instantly. The variety of templates available saved us a lot of time, and the infinite canvas allowed us to organize our ideas without feeling restricted.
Cons
On the downside, I found that the free plan has some limitations that can be frustrating, especially for larger teams. The mobile experience could also use some improvement; it’s not as user-friendly as the desktop version. Additionally, while I appreciate the features available, I sometimes wish there were more customization options for complex diagrams.
- Industry: Computer Hardware
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect experience
Reviewed on 2024/11/10
It was a tool that helped me in creating anything I wished to
It was a tool that helped me in creating anything I wished to
Pros
It is a versatile tool that helped me a lot.
Cons
Advertisements that always popped up when I was using the tool where too much and disturbing
- Industry: Computer Games
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Creately review
Reviewed on 2024/11/18
Overall I love using creately for flow charts and to organize my thoughts for personal projects.
Overall I love using creately for flow charts and to organize my thoughts for personal projects.
Pros
Creately is very easy to use, but is able to do tons of stuff personally I really enjoy using it for planning video games and code using flow charts.
Cons
My only cons with Creately would be how the templates don't have color variants and things, for example if I create a flow chart it always has the same colors.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
diagram for school project
Reviewed on 2024/12/17
I used it for a project I was doing for college.
I used it for a project I was doing for college.
Pros
The ease of creating diagrams compared to other programs.
Cons
I was unable to use some functions I needed to create a higher quality diagram.
- Industry: Education Management
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Intuitive interface with easy to use drawing tools!
Reviewed on 2024/11/12
Positive experience overall, I do like the software and the service.
Positive experience overall, I do like the software and the service.
Pros
The user interface is modern, easy to use and navigate.
Cons
Unable to export after one free export attempt.
- Industry: Program Development
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Creately allows me to create visually amazing diagrams and content
Reviewed on 2021/08/06
I use Creately for a wide range of project needs. Mapping out respondent homes for our project...
I use Creately for a wide range of project needs. Mapping out respondent homes for our project census no longer had to be done with freehand and papers. Creately solved that for me. I am able to create the most complex diagrams and flow charts to represent complicated workflow systems and team structures.Our PowerPoint presentations and newsletters have also seen a whole lot of visual improvements thanks to Creately.
Pros
Creately offers me so much freedom to explore my ideas. From the extensive collection of diagram types they offer, I always manage to find just the right fit each time. Even better is that it also allows me to easily create my own shapes and format them to my taste with the quick toolbar. My PowerPoint presentations are much more richer, I no longer have to do hand paper sketches to draw free form community maps anymore.
Cons
Sometimes, I have a hard time getting my shapes and lines to connect just right. And text editing could be improved to make it way more efficient than it currently is. Having to individually work each text input is a bit combersome.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Rapid Updates
Reviewed on 2019/09/10
Pros
The UI is beautiful. The UX is intuitive. The chart style and elements are highly customisable. I see updates and new features very often.
Cons
There is still some functionality missing (like moving diagrams from one folder to another) and the occasional graphical glitch. However, with the current rate of updates I feel those are coming very soon! I
- Industry: Education Management
- Company size: 51–200 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Good and easy to use
Reviewed on 2024/08/10
Pros
Nice and good product, easy to use and simple and understandable ui
Cons
noting everyting is fine except frequent mails
Response from Cinergix
Hi Vaibhav,
We're glad you are enjoying Creately. If you mean the marketing emails, you can opt-out from them by unsubscribing. If it's something else please let us know at support center.
Thank you
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Capterra Review
Reviewed on 2024/11/11
It's a Good Experience with the product usage.
It's a Good Experience with the product usage.
Pros
Easy to use and very user friendly. UI is very simple to understand.
Cons
No fault as of now.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Tool for Diagrams.
Reviewed on 2024/01/14
Sometimes I have to create diagrams for reports and presentations to help interns in the company.
Sometimes I have to create diagrams for reports and presentations to help interns in the company.
Pros
I can create charts quickly.
I able to share my diagrams with my colleagues.
Cons
The website is sluggish at times making it almost impossible to work on the project.
- Industry: Business Supplies & Equipment
- Company size: 501–1,000 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simplifies Complex Diagrams
Reviewed on 2024/11/15
I really enjoyed using Creately to create diagrams for class. I don’t have the full version of...
I really enjoyed using Creately to create diagrams for class. I don’t have the full version of Microsoft Excel so this really helped.
Pros
I like that it is an alternative to Excel, and more user-friendly.
Cons
I did not dislike anything about Creately and its functions.
- Industry: Computer Games
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Review of Creatley
Reviewed on 2024/11/18
Overall, it has been fairly good. I've been able to use it for things I need.
Overall, it has been fairly good. I've been able to use it for things I need.
Pros
The ability to make the things I want or need to
Cons
There are some difficulties in getting the diagrams I'd like. Perhaps an auto sorting feature for boxes might be helpful
- Industry: Computer Software
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review of my experience
Reviewed on 2024/11/15
Good and I highly enjoyed it, it was much better than expected
Good and I highly enjoyed it, it was much better than expected
Pros
It’s honestly a big eye opener that everyone needs
Cons
Nothing to be honest I had an overall positive experience
- Industry: Computer & Network Security
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Creately Review
Reviewed on 2024/11/18
Pros
Very easy to use and has all features required.
Cons
There should be a tutorial in the start for some little knowledge.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just what I needed!
Reviewed on 2021/07/09
It's been amazing, I wish I had found Creately before. It's always been a struggle to find a...
It's been amazing, I wish I had found Creately before. It's always been a struggle to find a software or platform that allows you collaborative work without getting the format of the document all messes up; Creately allows me and my students to create as many documents as needed, it also allows us to work on one same document without any issue. The price we pay is totally worth it (an inexpensive), I will continue using Creately and hopefully I can get some of my coworkers to try it as well; I know they will love Creately!
Pros
I love how Creately allows me and my students to create documents while working all at the same time. Also, it has an infinite amount of templates and canvases you can work on, editing and adding information. Amazingly it also has a video conference tool that allows me to present the work while still working on it collaboratively, and honestly the best part of it is the price, it's only $6 per month and that allows you work on unlimited documents as a team, saving all your files in the cloud or downloading them in different formats.
Cons
Nothing, Creately has everything I need for collaborative work, my students love creating flow charts and mind maps using Creately and honestly I do too. I wouldn't change a thing.

- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Creately for free and awesome drawings
Reviewed on 2019/04/04
Very interesting and glad that i found this to simplify the scenarios and work around my software...
Very interesting and glad that i found this to simplify the scenarios and work around my software projects.
Pros
Creately is a Free and open license on-line licensed software that can be used very easily for all sorts of diagramming and work flow designing. I have been using creately for more that 4 years for my work and campus work.
Highly recommend using creately for simple or advanced diagramming
Cons
Limited options available in the free version was the main blocker for me and the watermarks. But always it is best to proceed with the paid plan as it is totally worth purchasing that.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
I love creately
Reviewed on 2023/02/27
When I was an undergraduate, I had to create different types of diagrams and I was able to overcome...
When I was an undergraduate, I had to create different types of diagrams and I was able to overcome those with the help of creatley.
Pros
I never create a diagram from the first step. What I do is, I go through the tons of templates and find a similar diagram that matches to my scenario and then edit it. I'm still doing the exact thing and that really saves my time. If I feel like I need help, then I share my diagram with someone else and get their help.
Cons
One day app was refreshed and I lost everything . That was the only bad thing happened to me.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Customer support destroyed my exeperience
Reviewed on 2019/03/31
So creatively is simple, straight forward to use and not expensive. Now beware it bugs a lot so you...
So creatively is simple, straight forward to use and not expensive. Now beware it bugs a lot so you need to save every minute if you don't want to waste your time. I am working on the creation of a website for an algorithm. So I need one big graph that shows the workflow of my website perfectly. Needless to say, my diagram is big. With such work the online platform bugs a lot so you have to save every minute which is less frustrating than if you were losing your work every minute. Then I saved my final document on my desktop in the creately format ( in case there was a big terrible bug) I could redownload it. The big terrible bug happened (5h hours worth of work just disappeared for no reason) , and that is where I discovered that you can not download docs that are bigger than 10MB. Mine was 22MB. I've sent it the help center of Creately and asked for help and answers of why this bug happened. It's been a week now and although I got some response about please send me your email address and the name of your diagram nothing else really from them... Not only this app made me go made but the support team made me lose one precious week of work. I am now going to try and redo my work because I know now that Creately is good for small project but not big ones. A true disapointement
Pros
Simple, straight forward to use and not expensive
Cons
1) it bugs a lot so you need to save every minute if you don't want to waste your time.
2) Even if you save your work on your desktop as well as on the online platform all your work can disappear.
3) Don't save your doc with the CREATELY template because after 10MB no one can use it or download it on Creately. Ask for help people prefer to start the conversation and then ignore.
3) Customer support is crap and when they don't know what to do they just ignore