Shopify Reviews
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6509 Reviews
- Industry: Retail
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Long time user
Reviewed on 2024/05/05
As a startup, you get great bang for your buck. Do your research on apps and features before...
As a startup, you get great bang for your buck. Do your research on apps and features before committing
Pros
The changes to the online editor have been amazing. Easy to create the website you envision without coding experience. The App Store is a great asset,
Cons
App costs can add up, not a fan of the blog page layout
Reasons for Switching to Shopify
Monthly cost and ease of use made Shopify a better choice- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Building online shops is so easy and convenient.
Reviewed on 2024/12/01
Shopify allowed me to turn my passion project into a thriving online business, providing me with...
Shopify allowed me to turn my passion project into a thriving online business, providing me with the tools and platform to reach customers worldwide.
Pros
Shopify makes it incredibly easy to set up an online store, even with no prior experience. The intuitive interface and helpful guides made the process a breeze.
Cons
Customizing the checkout process can be a bit challenging, requiring some coding knowledge or the use of third-party apps.
- Industry: Consumer Services
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Overall perfomance
Reviewed on 2025/01/18
Great for being in a bind and need a business store setup in a little to no time situation, it’s...
Great for being in a bind and need a business store setup in a little to no time situation, it’s definitely got a few areas I think could use overall improvement but for most it is a solid app and it definitely got a lot of options to diversify your business
Pros
The ease of setup of a business store on top to bottom everything is at ease of use I would say it’s pricey but at the end of the day, gotta pay for what makes it easiest when starting from nothing at all..
Cons
The monthly fee is a little high it definitely should be something a little more affordable but as I said sometimes it cost for such convenience
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Would definitely use again
Reviewed on 2024/10/16
I started overhauling our website and working on our new online store in January 2024. It went live...
I started overhauling our website and working on our new online store in January 2024. It went live to the public in September 2024. So, it took us nine months to get everything in order the way we wanted to have it. Honestly I think that is a fair amount of time. I am coming from having some web experience but I had never done a project like this before. If I was to do it again, it could be done in half the time. It just seemed like every day there was something new to learn. Would 100% use Shopify for future projects, and would recommend them to others, especially beginners who want a beautiful finished product and an easy to learn system.
Pros
After much deliberation of which online platform to use for our online store, we settled on Shopify for its user-friendliness. I am not an expert, yet I was able to set up a successful, beautiful online store with nearly 1,000 products. While I enjoy Shopify's chat support, we also tag teamed with a Shopify Expert to do some coding for us. Their chat support could help with most non-code related issues though, which was very appreciated.
Cons
One thing we have found difficult about Shopify is the amount of apps you need to install in order to have your site running with all the features you would want. We bought a pretty extensive theme, but are still using apps for features such as a wishlist, a quick reorder option in the "account" page for return patients, adding expiration dates to products, etc. They are not all expensive but together, they add up. Another downside for us is we sell vitamins and supplements which are on Shopify Payments restricted list, so we needed to find a third party processor. With this processor, Shopify charges us additional percentage, on top of what we pay the third party processor, simply because we are not using their payments system. The additional cost has been something we have to weigh out and consider, but it has been worth it to be able to bring our business of 20+ years to the online market.
- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
The most reliable E-commerce platform
Reviewed on 2024/12/07
I’ve been working on Shopify for three years as the operations manager of a clothing brand. Overall...
I’ve been working on Shopify for three years as the operations manager of a clothing brand. Overall the platform is user friendly and the app works great too!
Pros
Shopify is the best e-commerce platform. Has some good analytics and data tracking.
Cons
The way the reports are downloaded. Can be very messy to sort through all the data.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Nice platform for your business. Little rough for larger business.
Reviewed on 2025/01/09
It is simple and easy to use. Ease of checkout for customers too.
It is simple and easy to use. Ease of checkout for customers too.
Pros
This makes it very easy to sell products online.
Cons
It does not integrate easily with Quickbooks. There is only a bulk connection app that does nothing for inventory or automated customer info.
- Industry: Online Media
- Company size: Self Employed
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Ecommerce Store Builder
Reviewed on 2025/01/06
Pros
Shopify is the ultimate solution for building a successful e-commerce brand. With its user-friendly interface and the easiest setup process on the market, Shopify is the clear choice for starting an online store from scratch. With over 50 customizable Shopify themes, your dream store can quickly become a reality – professional, efficient, and visually appealing. I use it myself i can say many things but as a entrepreneur who wants to scale his business you need to try it
Cons
There are really no Cons on shopify nothing was comes me to mind
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool for small businesses
Reviewed on 2024/12/02
Very good. Nice product with lots of features.
Very good. Nice product with lots of features.
Pros
Continuous new features are rolled out so there is always something new.
Cons
Lack of detailed data logs. This is especially frustrating when something breaks and you have no way of knowing if it was done by an employee.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Head of Marketing
Reviewed on 2024/12/27
Pros
It is very easy to use. And You can integrate anywhere.
Cons
Speed of website is not enough. And customization is not enough.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Shopify is Amazing!
Reviewed on 2024/11/24
Pros
It's easy to use and the payment goes right to your card. They are very informative about using the platform too.
Cons
That I didn't start using Shopify earlier, It would have saved me a lot of time and effort.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Why use Shopify
Reviewed on 2024/10/02
We have been using Shopify for a number of years, the platform has been stable with no downtime...
We have been using Shopify for a number of years, the platform has been stable with no downtime that i can remember. There are lots of plugins which can be used to add extra features and tools.
Pros
Its easy enough to use, had lots of features and functions that we want
Cons
Pricing for seats is based on plan level and if you need more you have to move to the next plan which can be quite a jump in expense.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Perfect for my Small Business
Reviewed on 2024/08/15
I’ve been using Shopify for several years and I have found it to be a very reliable easy to...
I’ve been using Shopify for several years and I have found it to be a very reliable easy to navigate system. It is perfect for my small business
Pros
The ease of use and the customer service
Cons
Keeping up with the constant updates.. They’re always great, but it takes a few minutes for me to navigate it again!
Alternatives Considered
Square Point of SaleReasons for Switching to Shopify
More options, ease of set up & use.. website options- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Get in the game
Reviewed on 2024/10/14
Pros
Variety of templates and reduces the barrier of entry into the eCommerce space to pretty much nothing.
Cons
Always looking for smoother, easier, more flexible integrations with our brick and mortar business - Shopify is pretty solid here, but some fields/options do not translate well.
Alternatives Considered
WooCommerceReasons for Switching to Shopify
Integration ability with our existing POS made Shopify the better selection for us.- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Only for people who are really willing to deal with it
Reviewed on 2024/10/17
I completely underestimated the time required to manage the shop. Something is constantly changing...
I completely underestimated the time required to manage the shop. Something is constantly changing here or a new update is coming out and you have to check what changes. On the one hand, I understand that this keeps it up to date, but on the other hand, it also loses user-friendliness. Anyone who is willing to delve deeper into everything that goes into it (shipping, taxes, data maintenance,...) will have a lot of fun.
Pros
The setup is clear and there are many helpful tutorials online
Cons
That you have to pay extra for useful tools that are required by law (e.g. cookie banners, etc.). This drives up the costs for the shop, which is really difficult, especially in the beginning or for small businesses.
Alternatives Considered
EtsyMarketingToolReasons for Choosing Shopify
It's much easier to use than WooCommerce.Switched From
WordPressReasons for Switching to Shopify
better design options and no dependence on algorithms- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Shopify was the best choice
Reviewed on 2024/06/19
After being with Magento/Adobe Commerce for many years, Shopify gave us everything we needed at a...
After being with Magento/Adobe Commerce for many years, Shopify gave us everything we needed at a fraction of the price and development time.
Pros
The price, the features and ease of use.
Cons
Standard version a little limited on some checkout features.
- Industry: Building Materials
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Shopify Review
Reviewed on 2024/11/20
Great overall experience, no need for a web developer, its easy to create a website, and use an...
Great overall experience, no need for a web developer, its easy to create a website, and use an existing theme available, can set up tracking and add the built in Cookie banner etc. Easy to add products and check orders also
Pros
Its easy to navigate around this CMS and its got all the features you would need when creating a website, lots of theme options and setting up tracking and adding products is very easy.
Cons
Iv had a good experience so no cons from me
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Is Shopify the BEST for Ecommerce?
Reviewed on 2024/10/23
Overall it has been positive, and I do believe one of the best options out there for ecommerce...
Overall it has been positive, and I do believe one of the best options out there for ecommerce businesses.
Pros
After trying a couple of different platforms, I have found Shopify to be the most robust and customizable and very accessible for small businesses.
Cons
Unfortunately, there are a lot of moving pieces, and it can be overwhelming for an entrepreneur to try and navigate their platform for the first time. Although the building of the website is direct, a lot of common-sense items seem to be missing and that means needing to either pay for an app to add on the needed features or needing to pay to have someone code it into the backend.
- Industry: Museums & Institutions
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Exceptional E-commerce Platform
Reviewed on 2024/06/22
Based on my experience with Shopify, I've found it to be a highly effective platform for managing...
Based on my experience with Shopify, I've found it to be a highly effective platform for managing an e-commerce business. Its intuitive interface and extensive range of features have streamlined our operations and enhanced our ability to scale efficiently.
Pros
This platform has significantly enhanced our online business operations. Its user-friendly interface makes it easy to set up and customize our store without needing technical expertise. I particularly appreciate Shopify's robust features, such as the Shopping Cart for seamless transactions and the Inventory Tracking system for real-time stock management.
Cons
One aspect of Shopify that I find less favorable is the cost associated with using certain advanced features and apps. While the basic platform is reasonably priced and offers essential functionalities, additional expenses can accrue when integrating specialized apps or scaling up to higher-tier plans for access to more advanced tools.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Open Your Own Store With Shopify
Reviewed on 2024/09/27
I had a great time, opening the store with Shopify and keeping it open for about a year. Unfortunate...
I had a great time, opening the store with Shopify and keeping it open for about a year. Unfortunately, the price of the monthly fees were a little to high. I only made a few sales, but it was a great experience to be honest.
Pros
At first glance I was impressed by the fact I could create my own little store on the website I own. I like the fact that you could choose your own products to sell based on your own personal taste. I enjoyed creating my store because it was so easy to make from scratch. I was thrilled that I got the new store up and running within days of starting the process with Shopify. I even made a few sales, once I linked it to my personal website. I was totally impressed on how easy it was to navigate the store’s back office or owner area. The company did exactly what it says and I like having completely satisfied customers and good reviews on my store.
Cons
I did not like the monthly pricing, but if you want to keep your store open. I found it was hard to learn all of the policies and laws that pertain to your store, but the program lists them all. Additionally, I did not like the customer service that I was given by Shopify.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Shopify At A Glance
Reviewed on 2024/10/04
Overall its a very significant and user friendly e-commerce platform, in spite of its cost and...
Overall its a very significant and user friendly e-commerce platform, in spite of its cost and other limitations.
Pros
I like Shopify as it allows easy setting up of an online store . There is great customer support through out the entire experience. It is very user friendly and straight forward there is however some technicalities when stocking or finding products for the shop .That's my personal view anyway . once the step by step procedure is correctly followed ,the store can be launched in no time. The features available with Shopify are inclusive of payment processing ,inventory management , how you ship , as well as tools for marketing. They also provide on going customer support.
Cons
I find Shopify to be very costly especially as a beginner , as there is a monthly subscription fee even before you sell an item . This in particular as led me to temporarily close my Shopify store ,as it has proven to be quite difficult to sell my first item.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Scalable E0co
Reviewed on 2024/01/22
Shopify is robust, reliable and a true game changer in the world of ecommerce. By removing the...
Shopify is robust, reliable and a true game changer in the world of ecommerce. By removing the complexities of traditional e-commerce operations like hosting, bandwidth, security and other backend processes, it democratises commerce and enable users to focus on growing the business rather than spending resources on day-to-day management.
Pros
Shopify makes starting and growing an ecommerce venture simple and cost-effective while providing scalability and flexibility to grow.
Cons
Some of the more useful reports and the option to build your own reports are limited to higher plans which can constrain data exploration.
Alternatives Considered
Magento BIReasons for Switching to Shopify
Price, simplicity and speed to deployment- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love this platform
Reviewed on 2024/08/06
I like Shopify, it’s a popular trustworthy platform. It was easy creating policies and uploading...
I like Shopify, it’s a popular trustworthy platform. It was easy creating policies and uploading merchandise pictures. Once I got the hang of decorating the site it became easy to make changes
Pros
Easy payment options, widely used, reasonable pricing, freedom to completely customize your site
Cons
It was a little difficult to design your site at 1st. I also had issues with shipping costs initially but it became easier to navigate over time
Alternatives Considered
GoDaddy Website BuilderReasons for Switching to Shopify
More familiar, pricing, brand recognition- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Need to sell your product online? Shopify is a good choice.
Reviewed on 2024/04/11
I was very happy that their customer service team was very responsive in helping to setup special...
I was very happy that their customer service team was very responsive in helping to setup special things, like sizes, shipping issues, taxation issues, etc. It's not the most intuitive system, but it works good.
Pros
Shopify has a variety of features that most users will find useful and helpful. The system is hosted on their platform, so that helps with security. Inventory control is spot-on, and sales reporting is good. This is a system that is easy for a novice user to use, though once it is set up.
Cons
The setup can be a bit complicated, especially adding features like taxes, sizes, etc. But, once you have it all setup, it's easy to use going forward.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Top Ecommerce Software
Reviewed on 2024/11/18
Shopify is my go-to ecommerce platform for helping small businesses.
Shopify is my go-to ecommerce platform for helping small businesses.
Pros
very easy platform to integrate and use to sell
Cons
could be a bit tricky to navigate adding new products and selling on 3rd party platforms
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable and Scalable Platform with Excellent Support
Reviewed on 2024/10/31
Our overall experience with Shopify has been very positive. It’s a robust platform that works well...
Our overall experience with Shopify has been very positive. It’s a robust platform that works well under heavy usage, and the support team’s responsiveness makes managing the store smooth and worry-free.
Pros
The platform's reliability is a huge plus, along with its excellent support team. Whenever we’ve needed help, the support team has been quick to respond, knowledgeable, and helpful. It’s clear they prioritize customer satisfaction.
Cons
One drawback is the need for custom apps to be hosted on external servers. While Shopify offers a range of app integrations, having to set up and maintain separate hosting for custom apps adds to our workload and operational costs.