Igloo

Multi-channel communication platform for internal discovery

Overall rating

4,5 /5
(39)
Value for Money
4,4/5
Features
4,4/5
Ease of Use
4,3/5
Customer Support
4,3/5

92%
recommended this app
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39 Reviews

Jacquie
Overall rating
  • Review Source

Overall rating

Igloo is an intranet you'll actually like.

Reviewed on 2015/03/02

Edu- Vision 2020 is a small not-for-profit organization whose goal is to provide a computer based...

Edu- Vision 2020 is a small not-for-profit organization whose goal is to provide a computer based educational solution "school in a box" to primary teachers and their students who live in remote communities around the world.
Igloo is a cost effective, budget friendly, collaboration solution for us - we are 10 to 15 people geographically dispersed.

Pros

Igloo is “up and open” always, no matter the time or the time zone.
Team members can collaborate and work on projects together, communicate in real time, and solve problems quickly and easily, even if they’re located on the other side of the world from one another and in different time zones.
Streamline and organize - better work flow and less time spent of juggling multiple applications in different places.
Multiple ways to communicate – Write it once and send it once, and distribute it to a select few or the many, easily, easy to follow visual email thread, Wikis, Forum. Broadcasts
Saving time and productivity has increased, easy and fast to get started, tools we already know how to use, our knowledge repository is in one place, and searching and retrieving content is properly filed and organized.
Real Time communication anytime to team members in Dubai or in Toronto
Great Customer Service, very responsive company, easy to use product

Cons

Hoping they include "the ability to communicate and have face time" with our team within your own space in the near future.

Response from Igloo Software

Thank you very much for this wonderful review of our product. We are glad to hear you are enjoying your Igloo experience.
As for the ability to communicate and FaceTime with your team, while we do not offer videochats, you can most definitely set up "microblogs" (or dedicated social newsfeed) per team space where members of the same team can interact with each other. These feeds also allow for rich media (pictures, embedded videos, links, etc.). Hope this helps. Feel free to contact us for more information or to get help setting it up.

Verified Reviewer
Overall rating
  • Industry: Religious Institutions
  • Company size: 501–1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best platform for building a team portal!

Reviewed on 2019/03/10

We are so thankful for Igloo helping us to create our staff portal! It's revolutionized how we...

We are so thankful for Igloo helping us to create our staff portal! It's revolutionized how we conduct global interview events and how we resource multiple locations across the nation.

Pros

The personal consulting from Igloo and customization were key to helping our organization scale our intranet/portal. The app is super simple to use, and integrates our global calendars, events planning tools, and other resources so perfectly for our fast-paced environment!

Cons

The people directory feature is not quite as nimble as I imagined it'd be for an organization of 700+ employees. We have a somewhat unique structure and it's been challenging to figure out how to look up teams, leaders and locations effectively. It would also be great to be able to add contact cards directly to my mobile device from the directory feature.

Tiffany
Overall rating
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Where is it?

Reviewed on 2016/07/15

I am excited about the idea of this site and use it daily but I am sure that there are many...

I am excited about the idea of this site and use it daily but I am sure that there are many features that I could be utilizing more than the few I use currently.

Pros

The availability of information from all departments for our company.

Cons

There are no ntaifications when new posts are added for the different departments. I am also frustrated with the search feature and the non-existant date/time stamps. When researching past posts, I try to do keyward searches but nothing populates to suit my purpose. Also, when scrolling to "view more" I find it inconvenient notto see the actual date a post was made but rather "2 weeks ago" or "13 days ago". I am not liking the fact that I have to hunt through the different

Verified Reviewer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Intrant Platform

Reviewed on 2019/03/23

Excellent from sales through to implementation and support.

Excellent from sales through to implementation and support.

Pros

Igloo comes ready out of the box for you to use it. It contains the basic tools for you to get an intranet up and running quickly. The product contains "solutions" that you can plug in for many common business functions like Employee Onboarding, Company News, Department Site, Project Sites. There is no technical complexity to getting the software up and running, its all about communication and change management within your organization.

Cons

There isn't much not to like about this product. It deploys quickly and easily. If anything I would say that they could build out the integrations a bit more.

Olivia
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The most user friendly intranet you could ever ask for!

Reviewed on 2016/07/12

As someone who switched from SharePoint to Igloo, I was AMAZED by how user friendly it was. Not...

As someone who switched from SharePoint to Igloo, I was AMAZED by how user friendly it was. Not only for administrators, but for our employees using the intranet as well. Have a file you need to move? No problem. Need to edit the file but don't have time to re-download the latest version? Easy! Igloo makes collaboration on an intranet fun, easy and stress free...what more could you ask for?

Pros

We have a large department that continually collaborates on certain files and folders in Igloo, so the fact that we can reserve or archive old material or versions is extremely helpful. I also really enjoy the fact that you can edit a document in word, powerpoint, or excel without the hassle of downloading a new version; you can simply open a document and save in one motion.

Cons

As easy as it is to use, sometimes it is too simple. Would like it to be more complex when designing pages, but it still looks great.

Joe
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great alternative to Sharepoint

Reviewed on 2018/02/27

Pros

Easy to use and manage. Excellent customer support and service. Great value for the money. Always improving their product.

Cons

There is very little to dislike about this software. It does everything our organization needs it to do with very little customization.

Gabriela
Gabriela
Overall rating
  • Industry: Financial Services
  • Company size: 10 000+ Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Igloo surprises with organized integration features

Reviewed on 2023/11/23

At the beginning I had some doubts regarding the functionality and integration of the service...

At the beginning I had some doubts regarding the functionality and integration of the service within the organization, with its application I gained experience using the Intranet for professional purposes that I believe are intelligent and complete, these aspects of the service were slow but positive for the company and the professional community.

Pros

Its most important feature is its ability to combine with other daily office apps, its ability to combine with Office 365 tools is exceptionally developed and can be accessed from Igloo seamlessly and in a way that makes the user able to manage all their work from a central platform that has the features and needs of the user and no more, you have quick access to important information, key people and work procedures.

Cons

Like many Internet services and extensive add-ons, it has a large number of tools and resources that leave the user with no knowledge of the administration interface, which results in some problems at startup. The first use of this service was at the time of the presentation.

Matt
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy to use intranet solution! Loved to be able to get all of our useful information in one...

Reviewed on 2017/09/08

Became more organized and moved information quicker to allow my team to be more efficient

Became more organized and moved information quicker to allow my team to be more efficient

Pros

allowed our team to gather useful information in one place, which we could search for later if needed. No longer using individual documentation and moving between platforms.

Cons

so far I have not run into any cons. I really enjoy the way this functions and how it has helped my department. Maybe some of the setup was difficult at first, so be prepared for a slight learning curve.

Jelle
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great team portal, a favourite!

Reviewed on 2022/06/01

Pros

One of my favourite things about Igloo is the support it gives on mobile devices. This has been an issue with other communication software, but not with Igloo.

Cons

The UI could use more functionalities, besides that it has been perfect.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Too basic and poor notifications

Reviewed on 2019/12/03

Sharing documents across different team members was ok, but the calendar feature is very poor

Sharing documents across different team members was ok, but the calendar feature is very poor

Pros

It's an ok product to use as a file repository, but it's too basic once you reach certain complex requirements

Cons

The notifications are very poor. Calendar requests get lost in ether and it's not very user friendly

Wayne
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Evaluation of Igloo

Reviewed on 2016/07/11

I routinely use Igloo to view company announcements that are broadcast across multiple sites within...

I routinely use Igloo to view company announcements that are broadcast across multiple sites within our Intranet, and I also use it to access and upload files that are used across multiple departments within our organization.

Pros

It typically doesn't require many steps to perform the most common operations. It is also helpful that Igloo supports a variety of file types.

Cons

Some of this comes with working with the application I realize, but I wish you could find a way to make versioning more transparent. I recently received some helpful instruction from a fellow employee about uploading a more recent version of a document without having to delete the prior document and running the risk of messing up the path/location of the document (important because other departments link to that document from their own Igloo pages). After right-clicking, I realized how obvious the step was, but I wish there had been a way to show this on the page; I'll keep working with Igloo on this.

Jenine
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It really is an Intranet tool we like!

Reviewed on 2017/02/09

We've been using Igloo software for a little over a year now and it continues to amaze me how well...

We've been using Igloo software for a little over a year now and it continues to amaze me how well it connects your company. All the different teams are able to collaborate and be kept in the loop about events taking place in all locations and departments across the company. The best part is that it is easy to manage and maintain by all members of the community. Love this tool.

Pros

Ability for all users in the community to maintain their own spaces.

Cons

Would like to see some future enhancements in the searching capability and other little areas of functionality.

Jenine
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The Billtrust Igloo "Trusty" Experience

Reviewed on 2016/07/11

Our executive team had doubts that we could roll out a much needed knowledge management tool that...

Our executive team had doubts that we could roll out a much needed knowledge management tool that came packaged within an Intranet system effectively. They were all pleasantly surprised at how smooth it went and how quickly we were able to meet our go-live targets.

Pros

Very easy to manage and maintain. The ease of use helps to win buy in from your users. 95% of our company is up and running with uploads, postings, blogs etc.

Cons

There are certain limitations to the software that makes it necessary for a more time consuming work -around. Igloo is working hard utilizing their Client Success resources to implement enhancements to address these limitations.

Nancy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Cool Functionality and Collaboration tool

Reviewed on 2016/07/27

I'm in Igloo everyday and it has made my job in Compliance easier to track policy read and signoff...

I'm in Igloo everyday and it has made my job in Compliance easier to track policy read and signoff and task follow through.

Pros

Ease of file upload. I like the broadcast functionality. Task workflow is good too at the document level.

Cons

I wish the viewing document box was bigger. I usually do download or edit document just to view the document in a larger size.
I know you can hover over the date a document was uploaded for details of date and time. I have many documents saved and frequently I like to search by the most recent date and time to find the document quicker rather than the alphabetic view.

Geoff
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

A good platform for managing projects and handling team collaboration

Reviewed on 2019/12/31

Igloo was a good service for us as a small company, and is great for any start-up looking to...

Igloo was a good service for us as a small company, and is great for any start-up looking to streamline their collaborative processes.

Pros

Igloo is a simple, clean web based interface for project management and internal communication and collaboration. It offers a straight-forward approach to managing tasks and deliverables compared to other bloated services.

Cons

The last time I used Igloo, it could do with some additional project milestone and deliverable management features such as individual task assignment and progress updates.

Maria
Overall rating
  • Industry: Real Estate
  • Company size: 1 001–5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Happy with our new intranet

Reviewed on 2016/07/11

Igloo has enabled us to create a more dynamic and user-friendly intranet experience for our...

Igloo has enabled us to create a more dynamic and user-friendly intranet experience for our employees. The customer experience team have been a great support and wealth of knowledge.

Pros

The widgets are easy to use and there seem to be a steady flow of enhancements from Igloo

Cons

Other than the knowledge base and FAQs, there doesn't seem to be a comprehensive "how to" guide. It would be great if there were videos explaining some of the more complicated features.

Leo
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A software that is very easy to use

Reviewed on 2019/05/13

Good experience. I would use this for years.

Good experience. I would use this for years.

Pros

This is a great help on our duties. The feature that you can edit a document on MS office is a really great perk. This is a very easy to use software that we employees are able to utilize.

Cons

Looking up for some of the employees is difficult because we are somewhat thousands employed on our company. Still a good product on my opinion.

Nick
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

A solid intranet service for companies

Reviewed on 2018/08/15

Pros

- Very easy to configure and deploy for your company
- Users can maintain their own personal sites/information
- Simple interface to add and modify information

Cons

- Not a fault of the software, but we had trouble with user buy-in that resulted in a slow ramp up process
- User resistance was due in part to no comprehensive tutorial on how to navigate and use Igloo.

James
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Enterprise tool

Reviewed on 2016/07/27

I was the executive who was tasked with sourcing an enterprise KM tool. Igloo offers that and so...

I was the executive who was tasked with sourcing an enterprise KM tool. Igloo offers that and so much more the with the configurable intranet.

Pros

Deployed with very little support from our IT team. Business was able to stand this up very quickly. Fast adoption by employees. Need only a small team to administer it.

Cons

Does not integrate with gmail. Limited sales force integration.

Chirag
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great platform for team building

Reviewed on 2022/06/09

Pros

A great tool for client collaboration and file sharing.

Cons

Complex usage for new users and bit slow customer support.

Catherine
Overall rating
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Igloo Implementation

Reviewed on 2016/07/27

As a user, I find the product fairly simple to use. Posting documents and managing version...

As a user, I find the product fairly simple to use. Posting documents and managing version controls is standard. The Chatter feature could be better if I could post the same items across multiple pages easily and if pictures could be larger.

Pros

Document management

Cons

Pictures are too small and can't click to view larger

Catherine
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Trusty for Billtrust

Reviewed on 2016/07/27

Love everything about the interface and functionality. It is extremely easy to post content and...

Love everything about the interface and functionality. It is extremely easy to post content and monitor who sees it. The folder and archive structure is also very good

Pros

Ease of use - straightforward interface

Cons

version control is a little funky

Rahul
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

About software

Reviewed on 2022/08/01

Pros

I use this software and i recommend to all .

Cons

It's easy to use and very reliable software

Jeremy
Overall rating
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

A beautiful looking intranet software, but hard to set up

Reviewed on 2018/07/02

Pros

Igloo has everything - blogs, feeds, instant messaging, groups...etc. It really is full featured and can be customized anyway that works for your organization.

Igloo also looks fantastic. Even right out of the box, the software shines and has a very new look and feel.

Cons

Igloo is very hard to set up and you need to pay for a higher tier of service to really get hands-on help. Since it's so exceptionally customizable, it's hard to (1) determine the best way to set it up and (2) actually set it up.

Joseph
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great alternative to Sharepoint

Reviewed on 2016/07/27

Great alternative to Sharepoint, much easier to manage with a lot less resources. It has all the...

Great alternative to Sharepoint, much easier to manage with a lot less resources. It has all the core functionality with out all the excess bells and whistles.