---
description: Learn how FreshBooks can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: FreshBooks Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Accounting Software](/directory/236/accounting/software) > [FreshBooks](/software/8290/freshbooks)

# FreshBooks

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> FreshBooks is accounting software that helps small business perform accounting tasks, conduct invoicing, manage expenses, and more.
> 
> Verdict: Rated **4.5/5** by 4511 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of FreshBooks

• It provides automatic checks and balances to ensure accuracy and compliance. The financial information helps users make smart business decisions.&#10;&#10;• It helps users log and organize expenses to track money spent.&#10;&#10;• It automatically pulls tracked time.&#10;&#10;• FreshBooks integrates with multiple apps to streamline businesses

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4511 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: FreshBooks
- **Location**: Toronto, Canada
- **Founded**: 2004

## Commercial Context

- **Starting Price**: R68,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Lite: R68/mth (first 6 mths)&#10;&#10;Plus: R120/mth (first 6 mths)&#10;&#10;Premium: R280/mth (first 6 mths)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, South Africa, United Kingdom, United States

## Features

- ACH Payment Processing
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Attendance Tracking
- Automatic Billing
- Automatic Time Capture
- Bank Reconciliation
- Billable & Non-Billable Hours
- Billable Items Tracking
- Billing & Invoicing
- Billing Portal
- Billing Rate Management
- CRM
- Chart of Accounts
- Client Management

## Integrations (120 total)

- 123FormBuilder
- 2Ship
- AWeber
- ActiveCampaign
- Acuity Scheduling
- Adobe Commerce
- Agile CRM
- Apipheny
- Approveit
- Asana
- Autotask PSA
- Avalara
- Basecamp
- Bench
- Bidsketch

... and 105 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Accounting Software](https://www.getapp.za.com/directory/236/accounting/software)

## Related Categories

- [Accounting Software](https://www.getapp.za.com/directory/236/accounting/software)
- [Accounts Receivable Software](https://www.getapp.za.com/directory/238/accounts-receivable/software)
- [Billing and Invoicing Software](https://www.getapp.za.com/directory/240/billing-invoicing/software)
- [Financial Reporting Software](https://www.getapp.za.com/directory/247/reporting/software)
- [Time and Expense Software](https://www.getapp.za.com/directory/264/time-tracking-expense/software)

## Alternatives

1. [QuickBooks Online](https://www.getapp.za.com/software/20428/quickbooks-online-edition) — 4.3/5 (8425 reviews)
2. [PayPal](https://www.getapp.za.com/software/91263/paypal) — 4.6/5 (26363 reviews)
3. [Abby](https://www.getapp.za.com/software/2062487/abby) — 4.7/5 (604 reviews)
4. [Xero](https://www.getapp.za.com/software/1671/xero) — 4.4/5 (3284 reviews)
5. [QuickBooks Enterprise](https://www.getapp.za.com/software/115227/quickbooks-enterprise) — 4.5/5 (20627 reviews)

## Reviews

### "Be More Professional with FreshBooks\!" — 5.0/5

> **Bridget** | *28 May 2025* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: My favorite part of FreshBooks was how easy it was to get started. The payment tiers are very fair. Sending out professional invoices and statements instead of Excel sheets or Google Docs sends the right message to your clients. It also allows you to send professional quotes.
> 
> **Cons**: I didn't like that the GL categories didn't have numbers. I'm used to traditional GL codes. They may have changed it since I last used it (2021). I find that GL codes
> 
> Accounting systems like FreshBooks allow you to be paid online, faster, and it helps your business look professional -- from branded proposals (estimates) to invoicing. Every touchpoint with client, matters. &#10;&#10;FreshBooks has a couple of plans that are completely affordable. $15/mo for 5 clients. $25 for 50 clients. &#10;&#10;I was on the $25/mo plan (actually billed monthly) for 4 years. It's seriously a great product.&#10;&#10;Are you worried about credit card fees? No problem. Add 3% more to your pricing to account for the payment gateway fees (PayPal, Stripe, WePay, etc).&#10;&#10;You can even connect FreshBooks to your bank for ease of expenses and export profit and loss (P\&amp;L) statements. &#10;&#10;There's really no reason why you should still be doing your accounting on Google Sheets.&#10;&#10;I have a tutorial on how to set up FreshBooks.&#10;&#10;\[sensitive content hidden\]

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### "Using FreshBooks for construction" — 4.0/5

> **Bernadine** | *18 April 2025* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Was great and simple to use. Was able to create invoices directly from the app.
> 
> **Cons**: Lack of ability to generate purchaee orders
> 
> Awesome. Great software for small businesses

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### "They will block your account with no explanation." — 1.0/5

> **Sean** | *10 September 2025* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: It worked well until they shut my account down with no explanation. I highly recommend keeping your data elsewhere. They won't give access to it.
> 
> **Cons**: They shut my account down and didn't explain why and started ignoring my emails. I am in waterproofing and I've been creating quotes just fine during the free trial and a few days after I paid they shut my account down and wouldn't tell me why or give a refund. I put lots of time into getting all those quotes migrated onto the system and now I have to start again on a different app. I wouldn't recommend for small businesses that don't have their data in multiple places coz finding all the quotes I've sent is gonna take a while. I had used them for another business that had 2-3 transactions a month for over 2 years so I felt comfortable using them for this new business that had more transactions. I was wrong to have done so.
> 
> Customer support is horrible. They won't answer you, just give you pre written responses. Not sure why.

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### "FreshBooks Fresh Everyday" — 5.0/5

> **Meghan** | *15 January 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: What I like about FreshBooks is it helps keep receipts and payments in one easy spot to access them anytime.
> 
> **Cons**: The thing I liked the least was the app would lag a few times but other than that it was great day to day app to use.
> 
> My overall experience with FreshBooks was a pleasant one. I use this daily and it has made my job easier by using it.

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### "Great for Small Businesses, with a Few Minor Flaws" — 4.0/5

> **Matt** | *21 November 2024* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: FreshBooks has an intuitive and user-friendly interface, making it easy to create and send invoices in just a few clicks. The automated payment reminders are a lifesaver, and the ability to accept online payments directly through the platform is a huge time-saver. The mobile app is also well-designed, allowing me to manage invoices and expenses on the go.
> 
> **Cons**: The pricing structure could be more flexible, especially for small businesses or freelancers with only a few clients. Some advanced reporting features are only available in the higher-tier plans, which might not justify the cost for all users. Additionally, I’ve experienced minor delays in customer support response times.
> 
> FreshBooks has streamlined my invoicing process significantly, reducing the time I spend on administrative tasks and giving me more time to focus on my work. While it’s not perfect, the platform offers a robust set of features that cater well to small businesses and freelancers. The occasional limitations are outweighed by the convenience and time savings it provides.

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## Links

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| en | <https://www.getapp.com/finance-accounting-software/a/freshbooks/> |
| en-AE | <https://www.getapp.ae/software/8290/freshbooks> |
| en-AU | <https://www.getapp.com.au/software/8290/freshbooks> |
| en-CA | <https://www.getapp.ca/software/8290/freshbooks> |
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| pt-PT | <https://www.getapp.pt/software/8290/freshbooks> |

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