Unanet ERP GovCon

4.4 (57)
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Web-based integrated project management and ERP solution

Overall rating

4.4 /5
(57)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.4/5

89%
recommended this app
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57 Reviews

Lynn
Lynn
Overall rating
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Became a Unanet user in 2015, and am still loving it as a total project based accounting...

Reviewed on 2018/04/10

Unanet's ease of use and flexibility has allowed me to be much more productive and timely in...

Unanet's ease of use and flexibility has allowed me to be much more productive and timely in delivering reports, processing monthly billings, accounting reviews, month end close, and many more activities!

Pros

Unanet is extremely user friendly! My favorite aspect is the ability to review project performance data in real-time. This functionality makes it easy to provide our customers with data they need to determine project funding, spend plans, run-out dates, and so much more. In my career, I have used several project accounting systems, and Unanet outshines them all in terms of ease-of-use, flexibility, and customer support!

Cons

My one drawback is the absence of purchasing functionality, however, since Unanet is rolling that out soon, I really will not have any "cons" to speak of!

Cathryn
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good product for Government Contractors

Reviewed on 2019/11/26

Timesheet and Expense functions are excellent to use. With the implementation of invoicing, we are...

Timesheet and Expense functions are excellent to use. With the implementation of invoicing, we are able to generate invoices faster and eliminate many possible human errors working with spreadsheets previously. Using an automated system definitely helped us passing a recent Government accounting system audit.

Pros

We utilize Unanet timesheet, expenses and invoicing functions. These functions are very helpful in streamlining our business processes and provide required/validated controls as a Government contractor. There are also many resources available to support users, such as Knowledge Centers, Help files, frequent webinars, Unanet University, etc.

Cons

After using the software for four years (including recent two also on invoicing), I still couldn't troubleshoot certain issues myself and sometimes unsure of certain data flows. Hopefully my confidence grows as I continue using the product.

Alternatives Considered

Deltek Costpoint

Reasons for Switching to Unanet ERP GovCon

Unanet was the software in use when I joined the company, but I believed the cost was one of the determining factors.
Frank
Overall rating
  • Industry: Defense & Space
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Very Poor SW Update Test and Verifcation Before Release

Reviewed on 2019/10/09

Pros

Product is fine as long until an update is release

Cons

Can not trust an update will "work" without extensive problems and loss of past functionality. It recent "update" timeslip functions that a junior SW tester should have determined didn't work (resulting in a quick update) were not found prior to release.

MAJOR issue is that Government Cost Plus reports and invoice function DOES NOT WORK. After a week of "so called customer service" - No answer other than it is being worked..... Blogs indicate that multiple users are having similar issues. How can a basic function not be verified before release?!?!?!?

Kathleen
Overall rating
  • Industry: Government Administration
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software

Reviewed on 2019/11/13

Pros

Unanet is very user friendly and on the off chance you can't figure something out their support team is right there to help you and in a timely manner. Unanet allows you to attach documents to everything so we no longer need to keep track of things in different places. You can attach award and mod docs to the contracts, bank statements to reconciliations, checks and invoices to AP Vouchers and AP Payments. It's a great way for everyone to have access to the things they need.

Cons

Some of the updates they add change the information for my custom reports and you need to make adjustments to get the same information after the update is live. However the system exports a template so you can make the changes easily without having to recreate the whole report.

Alternatives Considered

Deltek Costpoint

Reasons for Choosing Unanet ERP GovCon

Microsoft was no longer supporting GCS

Reasons for Switching to Unanet ERP GovCon

Cost was a factor but of all the systems we looked at Unanet housed all the capabilities we were looking for.
Stephen
Stephen
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

First 6 Months

Reviewed on 2022/07/19

I've used 4 different ERP systems in my 35 year career. Unanet is the most comprehensive with great...

I've used 4 different ERP systems in my 35 year career. Unanet is the most comprehensive with great customization. Good value based on lower cost and more features than other products. All the products have pros and cons. My biggest concern on Unanet is the time for new users to gain comfort using the software. New users are intimidated by the lack of some "out of the box" solutions and quick access to help.

Pros

It has a broad range of capabilities such as Accounting, Project Management, HR and Prospect Management that are all tied together. The software has great capabilities and customization. It operates faster than other packages I've used. A powerful and comprehensive database.

Cons

I find this software to be somewhat "daunting" for new users. Particularly for staff that have never used an ERP system before. It requires considerable training and customized settings before it can be utilized.

- On start-up many of the screens are "blank". It requires the user to input data to get started.
- No "standard" dashboards. Everything must be customized and set-up from scratch.
- Training videos are great, but it requires new users to setup additional passwords to secondary web sites. A bit of a deterrence for staff that already have too many passwords. Should be a direct link.
- Multiple places to access information which can be helpful for regular users, but new users get confused where to find information.
- Some inconsistency in how data is entered (top, bottom middle of screen/menu).
- Needs a few more "out-of-the-box" solutions, dashboards and reports to help new users.

Verified Reviewer
Overall rating
  • Industry: Defense & Space
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

User Experience Needs Work, But Reliable

Reviewed on 2021/05/07

Having used it for over two years, Unanet is pretty reliable.

Having used it for over two years, Unanet is pretty reliable.

Pros

Overall, Unanet is a reliable tool for time management from the user standpoint. It's easy to input time off requests, track vacation leave, and manage sick time. I do like that it's easy to upload receipts for expenses and that I can copy my manager on leave requests so he knows when I won't be around. This is web-based and good for remote workspaces like mine. When there is maintenance, Unanet always announces it well in advance so time reporting isn't impacted.

Cons

When it comes to inputting expenses and using specific codes, it's not always self-explanatory and I've had to get detailed explainers from management.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Solid Accounting and Project Control Software

Reviewed on 2019/11/13

Good experience with project budget management, project reporting, corporate accounting, invoicing,...

Good experience with project budget management, project reporting, corporate accounting, invoicing, accounts payable, time keeping, expense reporting. The integration of all these functionalities has sped up invoicing, reducing days sales outstanding, reduced costs in terms of project budget overruns, and generally made the finance teams’ lives easier.

Pros

Unanet is very intuitive relative to other ERP/project control/accounting software solutions that I have used in the past. It is very easy to navigate to the information you are looking for, and Unanet is robust enough to display it in just about any configuration. It integrates all the most common business functions seamlessly (accounting, invoicing, project reporting, timekeeping, expense reports, etc.), and has greatly expedited our workflows.

Cons

Although Unanet has very robust reporting capabilities, it only gets you part of the way to the goal when it comes to reports and summarization. Most reports are simply a wall of numbers of revenue/cost line item by reporting period, and it takes time to digest that information and/or translate it into a format that works well for presentation to non-financial employees or leadership.

Verified Reviewer
Overall rating
  • Industry: Defense & Space
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Highly Recommend Unanet

Reviewed on 2019/11/14

Pros

I love the real time data you receive from Unanet. When a time sheet is updated, you automatically see the data within your project reports, etc. This allows for managers to view the most up to date data on hours and funding. This also allows for faster completion of time sheets which leads to quicker billing times.

Cons

The learning curve. There was a learning curve coming from another product but we were all able to quickly pick up the system and begin using it.

Alternatives Considered

Deltek Costpoint

Reasons for Choosing Unanet ERP GovCon

Deltek was eliminating their support and updated for GCS Premier.
Verified Reviewer
Overall rating
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Good Prodcut

Reviewed on 2019/12/03

Unanet has served its purpose in helping me track my time

Unanet has served its purpose in helping me track my time

Pros

For a basic user like myself, Unanet is pretty easy to use when putting in timecards and general expenses on a daily basis

Cons

It looks a bit archaic, but this is just nit-picking, the software does what it is supposed to do, but would be nice to get a modernized version.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Upgrading to Unanet Financials

Reviewed on 2019/03/11

We hope to get rid of excel based invoices and move into standardized versions. Unanet financials...

We hope to get rid of excel based invoices and move into standardized versions. Unanet financials will also allow us to generate indirect rate statements in real time.

Pros

We were able to upgrade to Unanet Financials from an older accounting software system. As we continue to grow - maintaining fewer systems is a high priority.

Cons

I would like if it were easier to share reports between users.

Ed
Overall rating
  • Industry: Defense & Space
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Essential capability for government contractors. Unanet has been key to our success.

Reviewed on 2017/07/29

Pros

Integration. Unanet combines time/expense, project management, billing, and financials all in one system. No import/export of data between systems. When an employee logs time or expenses, the cost automatically rolls into your billing, accounting, and project management functions.

DCAA Compliance. Calculates indirect rates and applies to billing. Enforces DCAA timesheet rules and JTR travel rules. Using this software enabled us to consistently get invoices approved by DCAA in less than 5 days, and got our incurred cost proposal accepted without an audit as "low risk."

Report and Invoice Formats. Very customizable in all aspects. I'm told they are much more flexible than competing systems.

Two months after we implemented Unanet, we received our first CPFF contract as a small business. If we did not have Unanet, we would have hired at least one more overhead person, and probably several more. Unanet has been a key factor in our business success.

Cons

Learning Curve. With power comes complexity. Unanet is no exception. Rollout was difficult, and there were a lot of setup decisions to be made without a full understanding of the functionality implications. We got the budget version of rollout services; I don't recommend that.

Flexibility. Unanet can be too customizable at times. Sometimes I wished they would just say "here is the way to do this" instead of giving so many choices for how to implement some functions.

Accounts Payable. Less than fully developed Vendor Invoice reporting, especially lack of ability to link to projects at invoice level. Costs incurred via invoice also do not appear in T&E reports, and now way to budget and control vendor costs.

Arturo
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A great innovative product that is much more than your average project accounting system

Reviewed on 2017/07/27

Pros

Unanet is a true ERP system that can be used to combine several business units into one. Most project accounting systems are typically only used by accounting departments. However, unlike most systems, Unanet is built to allow access to just about every department in an organization with its role based capabilities. I like the fact that every person in the company is given the capability to create and save their own reports in addition to having personalized dashboards to satisfy specific business needs. The system is only as good as the data it is being fed. That being said, in order to optimize the system's value, its essential that the entire organization buys into the system and utilizes it like a true ERP system.

Cons

Unanet has very strong project accounting reports to manage projects efficiently. However, I would like to see a bit more from the financial side of the system. For example the system does not have a cash flow statement which is essential for most organizations. That being said, I am impressed with the current financials in place as it was just introduced 2015. I believe in a few years the system will be nearly perfect for any organization as in continues to innovate its capabilities.

Ruth
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Unanet Solves Many Requirements

Reviewed on 2019/11/13

Pros

I like the ease of entering hours worked as well as paid time off.
It is easy to view accrued paid leave time making it a simple solution for planning.

Cons

There seems to be a disconnect within certain sections.
1. If a new pay rate is entered and saved in error, it has never allowed the option to delete the error and revert to the original entry.
2. The designation on the People – Profile - Hire Date is misleading. It should be titled Paid Leave Accrual start date since that is what its function is. Our company starts accruals for new hires effective the first day of the pay period they are hired in.

Amit
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best ERP Software

Reviewed on 2022/08/22

Overall I am very satisfied customer it is a value for money

Overall I am very satisfied customer it is a value for money

Pros

Functionality, Ease of using the software, customer support, expense management, supported on multiple platforms are the basic features

Cons

Before using this software a good amount of training is required ,, freshers might find it tough to use

Nabeel
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Unanet is an innovative tool that looks like the future of financial softwares

Reviewed on 2018/03/13

Unanet is an amazingly powerful software that is way ahead of its competitors in its user-friendline...

Unanet is an amazingly powerful software that is way ahead of its competitors in its user-friendliness and its intuitiveness.

Pros

Unanet is an excellent project accounting and financial tools. It is incredibly easy to use and its inherent intuitiveness make this is an extremely powerful tool. It even comes up with cell phone app and can be navigated from virtually anyplace. It seems like Unanet is a more advanced, technological and user-friendly version of its competitors like CostPoint and GCS Premeir.

Cons

Unanet is such a powerful financial tool that there is very little not to like about it. However, still like all softwares, it has its shortcomings and one of the major shortcomings it has is its ability to accommodate complex project setup structures that roll up and consolidate into a higher level. This makes project setups in Unanet very different and challenging and it also greatly affects corporate financial reporting.

Nabeel
Overall rating
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Unanet Project Module Review

Reviewed on 2017/08/24

Overall Unanet operates more like a modern day application than a traditional accounting software....

Overall Unanet operates more like a modern day application than a traditional accounting software. With its great user friendliness and flexibility, the software seems set to keep increasing in popularity.

Pros

The Unanet Project Module is an extremely user-friendly module that redefine the meaning of intuitiveness in regards to the project setups and structure. Anyone with little to no background can pick up this module and start setting up projects and running reports. The module is organized in a neat format and the speed through which changes can be saved and projects updated add great value to the customer

Cons

The Unanet Project Module while having some great features lacks a 'roll up' feature the likes of which are found in competitor software like CostPoint. Due to this lack of functionality, the reports can often not run on Level 1 of a project since the projects below do not roll up under a parent project.

Barbara
Overall rating
  • Industry: Military
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Time Tracking program.

Reviewed on 2021/10/10

I find this program is very easy to use for time tracking. I was up and running on it immediately,...

I find this program is very easy to use for time tracking. I was up and running on it immediately, with no training.

Pros

I have been using this program for approximately 6 weeks and have found it to be very easy to use. I only use the time-tracking feature, but it has other important features as well that may be useful for others.

Cons

The only thing that irks me about this program is a bit of lag time when you save your timesheet, or when you submit it.

Cory
Overall rating
  • Industry: Government Administration
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Unanet is a great product!

Reviewed on 2015/07/09

Pros

Our experience with Unanet has been excellent. We are using it to support a DCAA auditable accounting and financial practice and it is working quite well. Its flexibility as to the setup and configuration at the user interface level is outstanding. It truly allows us to create our company policies and procedures and tailor Unanet to those and not vice versa.

It is a lightweight interface that is intuitive and well designed. It includes the ability to configure user roles for everyone from a basic timesheet or expense user to a Controller or CFO that oversees the entire financial operation of the business. We have especially enjoyed its ability to export financial data to CSV files, be able to manipulate those exports, and import them into payroll systems, accounting systems, and more.

Moreover, it is scalable and cost-effective. It allows you to setup an operation for a startup company and scale it accordingly, including costs, as you grow. It is a 100% tailorable and lightweight ERP. It can implement as little or as much rigor as you desire into your finance and accounting operations. We are excited to further understand and eventually implement Unanet financial as it seems to be on a strong trajectory in its early stages.

It is a great product that we highly recommend!

Cons

I haven't found any issues with Unanet that haven't been resolved and/or I can configure it to support for me. It is an incredibly tailorable and well thought out software product.

Jenny
Overall rating
  • Industry: Defense & Space
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

DCAA Compliance with outstanding reporting for Program Managers (PM)

Reviewed on 2016/12/09

Unanet makes it easy for employees to complete their timesheets, allows notes and includes the...

Unanet makes it easy for employees to complete their timesheets, allows notes and includes the audit trail requirements for DCAA Compliance. But what I like best is the way it supports Program Managers, who can get REAL TIME reporting from a huge number of reports and charts. You can also set budget hours at employee level or task level, preventing overruns and labor transfers.

Pros

Easy to import and export - plays well with multiple systems and they've done a great job of keeping it open. Excellent charts and reports for Program Managers (PMs), as well as people in accounting who are doing billing, project reporting, and financials.

Cons

Sometimes I am not sure of the sequence of steps and have to look it up, but it's all well documented in their online knowledge center with many examples, not just the old "a targeted rate is a planned rate."

Eric
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Unanet is a fantastic ERP for project based organizations

Reviewed on 2018/06/21

Unanet is a great value for the money and I would recommend it to any organization who has project...

Unanet is a great value for the money and I would recommend it to any organization who has project based reporting and accounting.

Pros

Unanet is a fantastic ERP system for project managers. You have instant access to burn rates, project team hours, labor category and cost rate information. Project Managers can track progress, budget, and project profitability in real-time. It has made reporting financial and project information more streamlined, faster, and more accurate to customer and senior management. Also, because it is web-based and accessible anywhere timesheets, expense reports, and approvals can be done from anywhere.

Cons

None, the Unanet team is constantly working with their customers to enhance the product, add new features, and streamline the process.

Keith
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

DCAA / EVM compliant timekeeping and project management system

Reviewed on 2009/07/06

Unanet is good for both small and large companies and provides a single repository for all...

Unanet is good for both small and large companies and provides a single repository for all timekeeping, project, planning and personnel data with robust reporting. The integration of multiple platforms (time, project) is well executed and allows companies to see what is happening at the project/task level in real time.

Expense reporting that meeting federal government travel regulations and granular permissions to ensure that users only apply expenses to those projects for which they have been assigned

This is a strong product as it combines both the compliance (DCAA, EVM, JTR) and ensures that timekeeping, expenses and project reporting are accurate. It allows the delegation of responsbilities for cost rate, bill rate and project managment increase productivity and visibility.

Pros

Extremely strong timekeeping capabilities down the the task level
Granular permissions for all levels of the organization
Excellent reporting structure on all aspects of personnel and projects
Easily customizable export features
Ability to easily import data for people, projects, etc
Robust integration from timekeeping, planning, projects and tasks
Cost Effective solution with "pay as you go" model
Availability and uptime near 100% (hosted)
Excellent customer support (including complex reporting, exports, etc)
The abililty to "slice and dice" data to meeting government, commercial and internal reporting requirements
Ability to add cost structures based on company actuals (DCAA-G&A, Overhead and Fringe)
Robust expense reporting eliminating "paper expense reports"

Cons

Not able to export reports (need to cut and paste)
Tech support should provide a "tiered" pricing structure (currently one rate for all support)

Amy
Overall rating
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Recommend Unanet

Reviewed on 2019/03/04

We are able to accurately track project time and expenses, gather information on all our vendors...

We are able to accurately track project time and expenses, gather information on all our vendors and independent contractors, and report on our financial progress.

Pros

The efficiency with which you can manage projects, personnel profiles, vendors, and accounting information within one system; the ability to maintain information and generate reports (in many different ways).

Cons

After upgrading versions, there are some flaws in how the paid time off reflects and minor issues in downloading some reports, but otherwise, not much we dislike.

Jeff
Overall rating
  • Industry: Research
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Unanet - Best solution for real time data in one system

Reviewed on 2017/07/26

Real-time data in one location and accessible by any user we give access!

Real-time data in one location and accessible by any user we give access!

Pros

Unanet as a company has set the bar on customer service and support. The Unanet product itself is a user friendly solution housing one data base for all your project and financial data. Reporting is real-time and with very powerful report criteria selection allowing you to report on any data you can imagine. Importing and exporting data in Unanet is a breeze and supports many file platforms.

Cons

The current application doe not contain a purchase order/commitment tracking module. However, Unanet is working on this solution. Unanet also doesn't have a cash flow statement in their financial module, but I'm sure with a minor investment in time, I could create a format within Excel and export the data from Unanet as needed

Jacob
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent Tool for Project Time Tracking

Reviewed on 2019/11/26

Unanet has allowed us to better manage our projects through time tracking. We have been able to...

Unanet has allowed us to better manage our projects through time tracking. We have been able to better understand how our staff is spending their time.

Pros

Unanet is a great tool to track project-specific time. Very easy to assign staff to projects and establish time budgets.

Cons

The reporting module is a little clumsy. Some options are not intuitive but you can usually solve the issue using the extensive help module.

Suzanne
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Unanet is easy to work with

Reviewed on 2019/11/13

I like using Unanet. It's fairly easy to learn to use the interface, but there are some items that...

I like using Unanet. It's fairly easy to learn to use the interface, but there are some items that should be reviewed by developers. Sometimes customizations or changes that need to be made are difficult to figure out on your own without calling customer service because the places to make these changes aren't intuitive to find for an average admin user.

Pros

It's easy to customize and setup new users.

Cons

Interface is generally easy to use, but there are quite a few parts that are not intuitive.