BrightMove Reviews

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274 Reviews
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very easy to use with excellent customer support!
Reviewed on 2018/03/13
Easy to use and great customer service
Easy to use and great customer service
Pros
Easy to use, quick to launch, receptive to ideas and suggestions, great customer service, great value
Cons
There are search capabilities that I would like to see enhanced. It would be great to search jobs and candidates in conjunction.
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best value and services/ Definitely recommend!
Reviewed on 2018/04/05
ease of use, lots of candidates, intuitive upgrades, friendly service.
ease of use, lots of candidates, intuitive upgrades, friendly service.
Pros
Brightmove is quite intuitive and easy to use. The cost is unbeatable and they are constantly adding new enhancements. My favorite aspect as an HR Director is that the jobs automatically push out to relevant job boards which saves time and draws in quality candidates!
Cons
n/a. Truly love this product. I wish it integrated with Paycom so the employee information could be uploaded, but this is not a show stopper.
Response from BrightMove
Thank you for taking the time to provide feedback. We are glad to hear that you are enjoying the features and enhancements.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Okay product, crappy customer service
Reviewed on 2015/04/20
Pros - Easy to use, more additional functions (although most don't work very well) and cheaper than...
Pros - Easy to use, more additional functions (although most don't work very well) and cheaper than other options
Cons - If you are operating in Canada many features are not yet functional; its annoying to use their LinkedIn integration, the resume formatting is so bad we often have to ask candidates to resubmit resumes directly to our e-mail; some issues with the interface/workflow; customization is time consuming or will cost you extra $ to do; the real CON is their customer service team I have asked questions several times, and if the issue is really basic they do okay, otherwise it can take weeks of e-mails back and forth, only to be told that the solution is either your problem or will cost extra to fix if you want........for instance I noticed that we were not able to integrate our BM account with our Monster account in 2014, at that time when I asked the CS team to address the issue it took several days of communications, and then I was told it was fixed, it was not fixed. Rather than continue to argue with the CS team at BM, we left it as is. Then in 2015 I again brought the issue to the CS team's attention, they said it worked again, and this time I decided it point out it still didn't work....they asked for our Monster rep's info to talk to Monster, only to then tell us it was our responsibility to deal/talk with Monster....urgh. Terrible customer service - exactly how do I communicate to one service provider about an tech issue that one of our other vendor's products has? It was the same with issues with Twitter integration, and several other requests I have had - basically figure it out on your own or pay us a lot to deal with our own crappy product bugs. Honestly, I wish looking back we had of gone with CATS. I have used that ATS in the past, and way fewer issues. Buyer beware!
Response from BrightMove
Thank you for your feedback. We appreciate your comments and concerns. While we certainly regret not being able to resolve the integration issue with Monster in a more timely manner, I assure you that we were working diligently behind the scenes to correct the problem.
Unfortunately, we are sometimes constrained in integration situations, based on the flexibility, and responsiveness of the companies we integrate with.
On a positive note, we were able to resolve the integration issue.
We have additionally worked to improve on support communication during the resolution process.
Thank you again for your comments.
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I love using BrightMove
Reviewed on 2018/06/25
The only reason I rate BrightMove as 4 Stars instead of 5 Stars (and 9 instead of a 10) is because...
The only reason I rate BrightMove as 4 Stars instead of 5 Stars (and 9 instead of a 10) is because I don't believe there is a perfect system for everyone.
Pros
Having worked in Recruiting / Hiring since 1993, I have used lots of systems over the years and can confidently say BrightMove is my favorite system. I think it is very intuitive and easy-to-navigate. And if-when I am ever not sure how to do something, I can find an answer to my question fairly easily on my own or by contacting a Customer Support person in the U.S. who is easy to understand (instead of someone overseas who has a thick accent and makes me repeat everthing multiple times).
Cons
I wish there was a Auto-Login feature or a "Keep Me Logged In" feature so I wouldn't need to put in my Username and Password every single time I want to use BrightMove.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Brightmove ATS
Reviewed on 2018/12/14
I love the ease of use with this product
I love the ease of use with this product
Pros
This is a great ATS and the IT suppport has been phenomenal.
Cons
Some reports can be tricky to pull if you aren’t well versed in the backend setup.
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good product, great service, functionality could be better
Reviewed on 2017/01/05
I would love to see things added in like integration with Gmail, the ability to set up client...
I would love to see things added in like integration with Gmail, the ability to set up client interviews with candidates inside the system and sourcing folders attached to each position so you can see the sourcing activity for each role. It would be much easier to track the number of candidates and their stage in the process flow like this: project ownership, days live, how many ads run, sourced candidates, candidates applied, candidates phone interviewed by recruiter, resumes forwarded to hiring manager, candidates (first, second, third) interview with hiring manager and then all the way down to offer. We end up doing so much work outside of the system and not populating relevant notes or emails because the integration isn't available. Ideally, I would like to find a system that makes instant visibility easy and tracks everything right inside (like simple interview scheduling). There is a system out there that does this, but I have a conflict of interest with the company and am not in a position to subscribe. If I did, I'd move over in a second.
Pros
I've given a great deal of information in my review.
Cons
I've given a great deal of information in my review.
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Very detail oriented system
Reviewed on 2018/03/23
Lots of candidates to review.
Lots of candidates to review.
Pros
The capabilities of the software has many uses. I like that it posts on the job boards automatically for you.
Cons
Needs to be more user friendly. The process of working through the jobs can be quiet tedious. They could make there be less steps.
Response from BrightMove
Thank you for taking the time to provide feedback. Typically we hear that working through the jobs is quite easy. Please email [email protected] as they may be able to help you streamline processes.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I use BrightMove for the entire recruiting cycle.
Reviewed on 2017/12/21
Pros
The ease of use and ability to navigate through the various features makes the screening process more efficient.

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Review Source
Overall rating
- Ease of Use
- Customer Support
BrightMove is an excellent 'All-Purpose' ATS
Reviewed on 2016/01/22
BrightMove accomplishes what other ATS do not in that BrightMove is very mold-able to meet the...
BrightMove accomplishes what other ATS do not in that BrightMove is very mold-able to meet the needs of each Client. It is easy to use and learn, and even has a Google Chrome Extension to parse in Resumes. I can build out special folders depending on each client. And I recieve an e-mail every time a candidate applies to a position I posted. BrightMove also allows me to attach it to a sponsored marketing/job campaign while posting the job to several job boards at once. BrightMove also continues to adapt to changing technology and offers very good support.
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Bright Move has been great for us because of their Essentials pricing model
Reviewed on 2018/03/14
Easy to load resumes, search capability is very good, pricing for our business size and model is...
Easy to load resumes, search capability is very good, pricing for our business size and model is very good!
Pros
Their pay for use model is great for us so far since our volume and activity is up and down. Email support has been great. Integration with Outlook works nicely.
Cons
We've had some issues getting the DICE integration to work right out of the box. It's not as visually stunning or simple as other solutions. It would be great if the questionnaire functionality would support grading so we can better qualify candidates applying.
Response from BrightMove
Thank you for taking the time to provide feedback and for being an Essentials plan customer.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
We use this software daily to manage applicants and record activities
Reviewed on 2017/06/09
Pros
You can easily parse resumes and create profiles. We have a chrome extension added to this site (Text Recruit) that allows us to text from Brightmove and stores the conversation history that is super helpful. It would be great if Brightmove had similar built in features without having to manage a separate software.
Cons
Refreshing the jobs is cumbersome. The website is less user friendly with too many options that we don't use. The reporting is less useful...if I want to pull all candidates in submitted status I just want to click a button and not run a full report. Better yet, I would like that report to have hyperlinks to the candidate's profile or job so I can work off of the report.
Response from BrightMove
Lisa,
Thank you for the review.
Regarding reports - we are enhancing this module with custom report building very soon. Target release time is less than 6 weeks. It's going to be a huge improvement.
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Bright Move is easy to use
Reviewed on 2017/02/22
BrightMove is very easy to use and helps to streamline my process. The customer support live chat...
BrightMove is very easy to use and helps to streamline my process. The customer support live chat feature is wonderful, and allows me to continue to work instead of staying on the phone with a customer service rep. There are a couple of features that I would like to see come back (hourglass resume function, being able to print out placement details). Overall it works very well for my recruiting needs.
Pros
User friendly, bright move chat feature
Cons
New update has lots of bugs, took away good features.
Response from BrightMove
Thanks Michelle,
Please take advantage of our new feature suggestion under the help menu to let us know what you would like to see us add, or bring back for you.
You can add requests, and vote on other user suggestions - these are voted on internally every week and added to development if they have enough user support.
Thanks again!
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great Tool for Applicant Tracking and Sourcing
Reviewed on 2021/08/16
Pros
I liked how this system allowed me to see what status each applicant was in and set it accordingly
Cons
I did not like how to search for applicants because of the status they were in it made it difficult to find some sometimes
Response from BrightMove
Thank you for the feedback Elizabeth. We are glad you are enjoying the ATS.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good stuff. Great support. Kind and responsive and patient. Regular enhancements. Fast.
Reviewed on 2018/03/23
reach a lot of people .
reach a lot of people .
Pros
Mass mail allows me to reach out to a lot of people. Search engine is quick. When I call with a problem they respond and help me. Learning tools are available.
Cons
it is better than my IT skills . I get frustrated wishing I could know more do more . I wish I could email my entire data base not just 500 at a time. that would be very nice.
Response from BrightMove
Thank you for the feedback. We are so glad to hear that you are enjoying our product. Thank you for being a loyal customer.
- Industry: Human Resources
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of Brightmove by Kutcher Tax Careers
Reviewed on 2017/04/03
Am a long-time user of Brightmove and am always satisfied. Have used another ATS and this one is...
Am a long-time user of Brightmove and am always satisfied. Have used another ATS and this one is superior. I can run and ad at anytime which has helped me make placements.
The Brightmatch feature is a winner!
Pros
(1) Easy to use (2) Can run ads through ATS--so don't have to pay separately
(3) Friendly and knowledgable staff (4) Brightmatch feature is a winner
Cons
Don't have 24/7 customer service and name recongnition is lacking--most
of my clients never heard of Brightmove
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
But it and use it
Reviewed on 2016/06/30
I have setup up Recruiting Process for multiple companies and the one ATS that I have used in doing...
I have setup up Recruiting Process for multiple companies and the one ATS that I have used in doing this is Bright Move. BM covers every aspect of tracking Candidates, Programs and Vacancy Positions.
It's easy to navigate and if you do have an issue the Technical Staff will walk every step with you. Bright Move is reasonably price and does everything and more than the bigger ATS Systems.
Pros
It's easy to navigate
Cons
I would like for it to match candidates with open positions when enter
Response from BrightMove
Thank you for the review!
- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BrightMove has proven to be the best ATS for our growing company
Reviewed on 2017/10/16
Pros
The BrightMove team is always available to answer any questions you have and solve any problems, their customer service is excellent. In addition, we've been working with them for about 4 years now, and they are continually striving to enhance the ATS platform and add improved functionality and speed. BrightMove is a great value. We would recommend them without hesitation.
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Brightmove
Reviewed on 2017/03/02
I use this software daily for both client and candidate information management. Very easy to...
I use this software daily for both client and candidate information management. Very easy to navigate and they are often adding new features. Have used for a few years, and I would recommend.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
All you can ask for in an Applicant Tracking System.
Reviewed on 2017/05/18
Manages everything I do throughout my day. Outlook paired with Brightmove is all you need to...
Manages everything I do throughout my day. Outlook paired with Brightmove is all you need to recruit.
Pros
Intuitive and well organized. No matter what you need to do in Brightmove, the answer is either obvious or just a live chat away.
Cons
The reporting leaves a little to be desired. Other ATS systems I have used allow you many more options.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Brightmove has been a pretty good experience from the recruiting aspect. I have been using...
Reviewed on 2017/12/15
Pros
I like the ease of finding different candidates who have applied for specific job postings for our company and clients.
Cons
My major challenge with BM would be duplicate candidates applying for multiple jobs in the system. Sometimes it will not recognize the same candidate applying for multiple positions.
- Industry: Medical Practice
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
BrightMove Recruiting Software
Reviewed on 2017/03/07
Pros
Easy to navigate and keep notes on candidates. I like how my large HR team can all be in the system at once.
Cons
Sometimes I would like to be able to see notes and statuses on a candidate within a specific job however it forces me to go to the candidates profile instead.
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Don't waste your time as the Onboarding and Customer Service are a Jok
Reviewed on 2018/11/01
Pros
I liked it's ability to easily integrate with my website. They gave me money back is probably the biggest positive.
Cons
It wasn't easy to use and I couldn't even get onboarded for a single license. It was a joke.
Response from BrightMove
Thank you for taking the time to provide feedback. We are greatly disappointed to hear about your experience. We strive to ensure a great customer experience from onboarding to customer support, and we regret that we seem to have fallen short this time. While we did make multiple attempts to schedule a meeting with you to complete your onboarding, we understand that your schedule comes first and, unfortunately, we were unable to complete your onboarding despite our best efforts. At BrightMove, we strongly believe in partnerships. Everything we do requires a strong, reciprocal partnership between us and our customers.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I have use since 2011
Reviewed on 2018/03/14
The price. Organized. Time saver
The price. Organized. Time saver
Pros
I have been recruiting for over 20 years and found that BrightMove save time and keeps me organized. Always updating to be better.
Response from BrightMove
Thank you for taking the time to provide a feedback and for being a loyal customer.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
User friendly and easy to navigate
Reviewed on 2017/06/07
Pros
I enjoy systems that are user friendly especially in the everyday hustle and bustle, sometimes you do not have time to sit and figure out long processes.
Cons
Really there are not any cons however if I had to think of one..... With any system there are always scheduled maintenance (when the sites are down), usually they come in the most inconvenience time.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Easy to use!
Reviewed on 2017/09/19
Pros
I like that there is a chat feature that allows you to talk to an agent whenever you are having issues.
Cons
It seems because it is a newer software, there is outages a lot more than I am used to. Even though outages happen, you always get an email explaining what is going on and when it will be fixed.