CATS Reviews

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145 Reviews
- Industry: Staffing & Recruiting
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Review Source
Overall rating
Excellent, easy to use ATS
Reviewed on 2015/05/27
in 25 yrs of recruiting CATS is by far the best ATS I have used. Favorite thing is that it doesn't...
in 25 yrs of recruiting CATS is by far the best ATS I have used. Favorite thing is that it doesn't get in my way or bog down my workflow.
Pros
Very powerful, time-saving features but still light and easy to use. You don't need to retrain yourself on how you go about your day. CATS supports what you're doing in an intuitive, non-obtrusive way.
Cons
Could still use better reporting, and mobile access is still a little clunky.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
CATSone is better than most for less. Email sync issue, and reports are innacurate
Reviewed on 2016/12/14
CATSone is a great product and we recommend for anyone needing a applicat tracking system. its...
CATSone is a great product and we recommend for anyone needing a applicat tracking system. its customizable to an extent. Fields are linked so you can't mess up data. Its good if you use it for CRM. Reports are odd, and email sync feature works 50% of the time. (adding emails to contacts in CATS with matching records)
Pros
Easy interface, great application site wizard , and great job site , built in, , customization of fields with restrictions (so you don't mess it up) . Status, and custom status available. Map custom status's to 'mapped' status. No cloud storage fees for resumes, or files that get attached to applicant / candidate records. API is useful but not without faults. Good custom reports per user.
Google drive link, and online MS word linked. Live previews of images. Easy to read reports (there are some faults) Reporting is best thought of as a gauge and not an accurate thing.
All around a great system. I recommend it to anyone whom has this need. Easy to use with live chat support per user for how to use it. Great training seminars. Etc. Good for when you hire 1 to 1. 1 hired applicant to 1 location.
Email sync feature is great when it works. 50% of the time. It may be related to email host. I dunno.
Reports are good. There are many. If you need New Applicants per user.. then you have to manually enter. But still many reports.
Great price point. Beats many more expensive systems .. its has faults as your gonna read. But don't let that get you down. It's still worth it.
Cons
Hired applicants are 1 to 1. Hired Applicant can only work in 1 location. It's just not set up for 1 applicant in many locations. Non hired applicants can apply to multiple places, just not work in multiple locations.
Its rare you need to hire one person in multiple locations.
Via API you could achieve 1 to many locations via API and custom fields. But it's not gonna be easy.
NO reports for new applicants per user if you use Live Job Application site.
Reports new applicants per user only by manually enter each applicant.
Reports can be difficult to understand. There are no white papers on it, and only some customer service reps understand it fully.
Email sync feature works maybe 50% of the time. (email sync places copies of your email communication in the contact whom has matching email) Results may vary depending on email provider.
Limited API calls per user, per hour. Need more ? They won't sell you more. You have to keep adding users. 500 API calls per hour per user @ $99 per user a month. but at least there are API calls. Really funky though. Be prepared to be confused. but eh , that's API ..
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Data Migration is made nearly imposible
Reviewed on 2017/05/06
Data transfer once you would like to switch to another provider is made imposible. The CSV file...
Data transfer once you would like to switch to another provider is made imposible. The CSV file they provide is not sufficient.
Pros
Pricing is low which is attractive. depning on how you are funded, this might be the (only) reason for taking on this ATS.
Cons
We have used it for the first couple of years, but once we required smarter solutions around workflow management and candidate experience, it was very limited.
Worst side of ths ATS is that they do not provide an SQL data dump. The SCV dump they provide is scattered across multiple files , some being corrupt. They were not willing to solve this via a SQL dump. (which they can easily do)
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall pretty good. Customer service is outstanding. However, some features are not intuitive.
Reviewed on 2018/01/02
I work at a recruiting firm and we all use CATS daily for our recruiting database. It is the most...
I work at a recruiting firm and we all use CATS daily for our recruiting database. It is the most comprehensive and flexible software that we have found so far (though needs more flexibility in some areas). The flexibility in tagging and sorting candidates and being able to assign tasks to other recruiters has been great. The star feature, status's, adjustable application fields and archiving are fantastic features. We use this product daily and have been very pleased with it for the most part.
Pros
Customer service. Extensive database of information and flexibility in most aspects of the product to adapt to your needs.
Cons
Some settings are hidden and it's not intuitive about where certain features are. I don't like that there's not a way to preview the cover page in a job pipeline (like there is for a resume), you can't email multiple people to ask for reviews on multiple candidates (which would be helpful for us as we serve nonprofits and Boards with multiple people are often making the decisions).
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Solid Recruiting Software for Recruiters
Reviewed on 2018/07/27
Comprehensive CRM database for a recruiting firm. Couldn't live without it.
Comprehensive CRM database for a recruiting firm. Couldn't live without it.
Pros
Customized Pipeline management. The database gives you multiple ways of viewing your pipeline. Combined with calendar integration, they make it easy to stay on top of your list of things to do. Loading in candidate resumes to a mailbox makes it easy to update the database. The capture tool makes it easy to load LinkedIn resumes to the database. The jobs integration to your website is easy to set up. Customer service has been great and the Price is very affordable. It's browser based and works on any platform.
Cons
I don't have have real complaints. They use a voting system to prioritize updates. Sometimes there are a few minor features that I would like to be implemented. But they are adding new features all of the time.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cats is very user friendly!
Reviewed on 2018/01/05
It is our main CRM system.
It is our main CRM system.
Pros
Very easy to adapt the database to fit exactly what you need. Free job postings are the best I have seen. Love that I can download profiles directly from Linkedin Recruiter to the database.
Cons
Really tiny wish list: I wish they had an app for the smartphone. Wish you could use the chrome extension to download information to the database from any website.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Universally good for companies big & small
Reviewed on 2018/09/25
Pros
The amount of customization when it comes to records and process flow. I've used this tool working for big companies as well as small and the ability to adjust the tool as needed makes it good for companies of all sizes.
Cons
Perhaps the only thing I would update is the UI - its a little dated but the functionality more than makes up for it.
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Training and Customer Support non existent
Reviewed on 2016/07/19
Not impressed, Much better systems out there for the price. Many resumes are not getting loaded...
Not impressed, Much better systems out there for the price. Many resumes are not getting loaded correctly. Set up was a nightmare for transferring resumes. Could not get the pricing right in initial billing, etc. No real support or training at all.
Pros
There are many systems similar
Cons
Customer Support
Training and loading resume capabilities.
- Industry: Biotechnology
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
“Great software. Top notch for recruitment”
Reviewed on 2015/06/13
This software met our needs in terms of internal recruitment.
Its hard to find software that does...
This software met our needs in terms of internal recruitment.
Its hard to find software that does most things but this is quite good.
Pros
Pros:
- User friendly and clean interface
- Customization to fit your business needs
- Support team is very helpful and never lets down
- Great price and not expensive
- They offer a free trial for those who are new to it
- Powerful search too to filter out candidates
Cons
Cons:
- Limited international job sites to post ads
- Reporting features could be better
- Would like to see some kind of Portable access (via mobile or tablet)
- Industry: Accounting
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Super easy to use and implement
Reviewed on 2015/06/14
The way to go in the digital industry is cloud based platforms. If your not cloud based yet, keep...
The way to go in the digital industry is cloud based platforms. If your not cloud based yet, keep an open mind and try this
Pros
Simple and easy to use. Basically its a "out of the box" solution that is user friendly and has a great interface. You are able to accept applications and forms for the applicants withing the online interface.
The ability to post job openings on free job board sites is an incentive for anyone using the software.
The software being cloud based means that i can access this from anywhere i want.
Customer service was excellent.
Cons
The way to go in the digital industry is cloud based platforms. If your not cloud based yet, keep an open mind and try this
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EXCELLENT customer service, they answer on the first ring!!
Reviewed on 2016/09/01
LOVE CATS, terrific applicant tracking system and EXCELLENT client support. We have invested in...
LOVE CATS, terrific applicant tracking system and EXCELLENT client support. We have invested in systems over the years but not being especially savvy with technical issues, have always run into roadblocks by not being able to utilize all the options and with limited customer support could never figure out how to implement half of what was offered...this is happily not the case with CATS.
Pros
LOVE the ease of use...even for someone like me who is not naturally adept at navigating my way through different systems, we have found that CATS is extremely user friendly, and on the occasions when we do need help, calling into their live US based customer support hotline and having nice, friendly people always eager and endlessly patient to help makes using CATS a no-brainer.
Cons
I honestly cannot think of any negatives...we have tried out multiple ATS and CATS is at the top of the list in terms of ease of use and customer support.
- Industry: Medical Devices
- Company size: Self Employed
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
From a Life Science Recruiter
Reviewed on 2019/08/13
Pros
CATs does a great job posting jobs to various job boards and makes it easy to customize forms and tracking of both candidates and clients.
Cons
They have issues when posting certain jobs that should only be posted on our company page and always seem to go out to all of the other job boards even when you get assistance from the CATs help desk - they need to correct this issues it has been an ongoing problem for at least a year or more.
- Industry: Staffing & Recruiting
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
CATS Review
Reviewed on 2016/04/14
Pros
The search works well and able to track all conversations that happen through email in or outside the solution
Good with user defined fields. They were a really good, cheap solution 3 years ago but just didn't keep up with what was happening in industry.
Cons
1) very klunky to use, last major upgrade was 2 years ago and no plans for upgrade anytime soon
2) no major upgrades or releases in ovder 2 years, no plans to come out with a new release or upgrade
3) the dashboard is weak and their reports are weak, have to use excel spreadsheet behind catsone
4) customer support is poor; it could be there is a lack of training but a call/email to custome support is just a waste of time - don't bother,
6) definitely not worth the price anymore - Cura and PCRecruiter do much more functionality for much less
7) CATSOne doesn't keep up with social media integrations
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
CATS is extremely user friendly, and customization is a breeze
Reviewed on 2018/01/04
It is easy to use, easy to train new hires, and continually improves itself with little time-savers
It is easy to use, easy to train new hires, and continually improves itself with little time-savers
Pros
user friendly, customization, search any field, schedule workflow triggers, constantly improving itself
Cons
Reporting should be more functional/customizable, and that would make the Dashboard useful - I do not use this feature now because of that. (Why can I still not run a report that shows me EVERY candidate I EVER submitted - that is crazy for an ATS!)
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
We have been using CATS since 2011 and have noticed many great updates through the years.
Reviewed on 2017/12/18
Pros
It is user friendly and it is easy to find information. I like the boolean search features as well as being able to search by a particular field.
Cons
The system needs to be more customizable. There have been times when I have asked how to do something and have been told that it can't be done. For example, the reports section is unusable for my needs and I have to manually go in and create reports.
- Industry: Professional Training & Coaching
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Review Source
Overall rating
Easy to Use
Reviewed on 2015/05/27
We use CATS applicant tracking software to manage our talent acquisition processes. When we...
We use CATS applicant tracking software to manage our talent acquisition processes. When we implemented in 2009, we had a paper/spreadsheet system in place. CATS streamlined all of this for us and brought sanity to the hiring process. We love the email triggers that can be set up to automatically be sent when certain actions are recorded in the system. This has saved many hours for us.
Pros
Easy to use software; fast technical support; comprehensive support website. When we had questions about functionality we were able to schedule a phone call with a technical support rep who walked us through the product, almost as a mini-custom user training session.
Cons
The location of some of the features is not intuitive (you have to hunt around for it).
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product
Reviewed on 2019/08/08
Pros
Boolean Search in the system. This is so helpful when you want to find candidates that you have already sourced.
Cons
Sometimes the reporting is difficult to find, especially the AAP one.
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Overall rating
- Ease of Use
- Customer Support
CATS has been a fantastic resource for our organization!
Reviewed on 2012/05/29
Overall, I would recommend this product to organizations looking to automate tasks and improve...
Overall, I would recommend this product to organizations looking to automate tasks and improve efficiency, but it works best as a compliment to other systems.
Pros
CATS has enabled our organization to streamline many of our processes and thus run more efficiently. Automating many of the tasks that we used to do repetitively has allowed for quicker response times. As well, the "add calendar entry" feature is fantastic and helps us to stay on top of all upcoming tasks.
Cons
The fact that each candidate can only have one profile makes it difficult for us when we engage the same candidate multiple times. It would be really useful to have multiple pages within the single candidate profile. The lack of this feature makes it difficult for us to keep track of all of our placements, which means that we have to use a different system to maintain our historical knowledge. Ideally, we would have one system that could do all of these functions. As well, the fact that is a web-based program is both a pro and a con - the con being that there is always the possibility that the internet will go down and we will lose access to our files. Having a complementary software program for our computers would be incredibly useful.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great system for posting jobs, sourcing candidates & improved candidate experience
Reviewed on 2019/08/08
I've used CATS in a couple of companies I've been in. I've also used other ATS/Candidate Management...
I've used CATS in a couple of companies I've been in. I've also used other ATS/Candidate Management Systems. CATS is great for our businesses because we have multiple locations that each manage their own hiring. Many have on-going hiring needs for 4-5 different key positions.
Pros
Easy to set up and use. Very user friendly and not over-architected.
Cons
I wish things like submitting candidates to a hiring manager could be done in a bulk way vs. one at a time.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
CATS APPLICANT TRACKING
Reviewed on 2019/08/08
Pros
I like the features that help me keep track of candidates that have applied before. Some have applied years ago , before I was with the company so it helps alot.
Cons
I don't like the newest changes that we had no choice about. I prefer the previous version.

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Overall rating
- Ease of Use
- Customer Support
Great ATS solution for our small company!
Reviewed on 2014/06/03
CATS is clean, modern, easy to use, quick to learn, and has a few quirks (like anything else), but...
CATS is clean, modern, easy to use, quick to learn, and has a few quirks (like anything else), but the CATS support staff is helpful at working through those. This is the first browser-based ATS we have used, and we love it. It is nice to be able to access CATS from home, work, phone, and anywhere! The email integration is a plus, and it's nice how CATS seamlessly integrates with social media and job posting services to share your jobs with the public. Being able to customize fields, workflows, and the job portal is the absolute best part of CATS! The pricing is right, and this has been an overall great solution for our small company.
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
CATS is great! Highly recommend
Reviewed on 2018/07/17
Pros
We use CATS in 2 of our companies. I have used it in other companies too and also tried other ATS vendors. CATS is so easy to use. Open and broadcast jobs, candidate ranking and submission to hiring managers. Easy dashboard to view activity in real time and more. Plus, if I have ever had questions, the support team and my rep are highly responsive.
Cons
N/a - exceptional value and pricing. I find it more efficient and easier to use that other ATS systems I have used. Our businesses do high volume recruiting but I have also used it in a different company and found it great for souring and recruiting for specialized positions.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
excellent crm platform for the Value
Reviewed on 2018/02/27
Love the system
Love the system
Pros
easy to use and customize I like the most some capabilities of adding the candidates to the system and be able to send email and schedule meeting with several users
Cons
I would like to add text feature to it as well as schedule updates by email , not only on the calensdar
- Industry: Staffing & Recruiting
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Applicant Tracking Program
Reviewed on 2015/05/27
Pros
I have used CATS since before they started to charge for their product. I find it easy to use and the support excellent. As a recruiter, I want to be able to find candidates easily and have resumes parsed into the system effortlessly.
Cons
I would like to have some small additional add ons like being able to add additional colors to the work flow process.. I also would like to be able to send resumes to my clients for review.

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Overall rating
- Ease of Use
- Customer Support
Appnovation Technologies
Reviewed on 2014/05/26
Our staff has used many different ATS's but none have impressed us like CATS. The customer service...
Our staff has used many different ATS's but none have impressed us like CATS. The customer service is by far the best in the industry. Its easy to implement, learn and teach. The email integration is a huge bonus too. When I needed something they didn't have, the CATS team customized a solution without a bat of an eye. I highly recommend CATS to any company small-large.