--- description: Learn how Salesforce Sales Cloud can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Salesforce Sales Cloud Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/1231/revenue-management/software) > [Salesforce Sales Cloud](/software/90378/salesforce) # Salesforce Sales Cloud Canonical: https://www.getapp.za.com/software/90378/salesforce Page: 1 / 753\ Next: [Next page](https://www.getapp.za.com/software/90378/salesforce?page=2) > Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries. > > Verdict: Rated **4.4/5** by 18800 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Salesforce Sales Cloud Super-charge your sales Deliver amazing service Join all the important conversations Build custom apps and sites Collaboration across your global organization Anywhere access to the live data you need Get insights you need to make smarter decisions ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18800 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - "What If" Scenarios - AI/Machine Learning - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Agent Management - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Assignment Management - Audience Targeting - Auto-Dialer - Automatic Call Distribution - Batch Processing - Bid Management - Budgeting/Forecasting ## Integrations (37 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong.io ... and 22 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Revenue Management Software](https://www.getapp.za.com/directory/1231/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.getapp.za.com/directory/1231/revenue-management/software) - [Revenue Recognition Software](https://www.getapp.za.com/directory/3848/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.getapp.za.com/directory/525/revenue-cycle-management/software) - [CRM Software](https://www.getapp.za.com/directory/230/crm/software) - [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software) ## Alternatives 1. [Zoho CRM](https://www.getapp.za.com/software/9908/zoho-crm) — 4.3/5 (6987 reviews) 2. [Bigin by Zoho CRM](https://www.getapp.za.com/software/142099/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 3. [eWay-CRM](https://www.getapp.za.com/software/106997/eway-crm) — 4.5/5 (824 reviews) 4. [HubSpot CRM](https://www.getapp.za.com/software/102533/hubspot-crm) — 4.5/5 (4476 reviews) 5. [Dynamics 365](https://www.getapp.za.com/software/90844/dynamics-365) — 4.4/5 (5841 reviews) ## Reviews ### "Sales force user review" — 4.0/5 > **Miguel J.** | *12 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Overall I like the ability to access all my customer data sales rep information from my PC or from my phone to track opportunities and lead progress > > **Cons**: Configuring some of the dashboards and getting the reports right took a little bit but overall once that's done it's very beneficial > > Overall I'm very happy with the product itself however with better training can get a lot more out of its ----- ### "Powerful but heavy - great once it’s set up properly" — 4.0/5 > **khyan** | *15 March 2026* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: The flexibility and depth of the platform. You can customise workflows, reporting, and dashboards to fit almost any sales process, and it integrates well with other tools. Once it’s set up properly, it becomes a very powerful system for managing pipelines, tracking activity, and giving leadership clear visibility over the sales process. > > **Cons**: The main downside is the complexity and cost. It’s not the most intuitive system when you first start using it, and setup can take a fair bit of time and effort to get right. If it’s not managed well from an admin perspective, the interface can also become cluttered with too many fields and workflows. > > My overall experience with Salesforce Sales Cloud was positive. It’s a very capable platform with a lot of flexibility, especially for teams that need detailed reporting, custom workflows, and strong pipeline visibility. It does take some time to learn and works best when it’s set up properly from the start, but once everything is configured well it becomes a really powerful tool for managing the sales process. ----- ### "Salesforce is a great CRM and productivity tool" — 5.0/5 > **Craig** | *29 July 2026* | Insurance | Recommendation rating: 9.0/10 > > **Pros**: Salesforce Sales Cloud is very easy to use. I haven’t been using it for long, but I found the UI and navigation to be very intuitive. There are more complex features that are harder to understand, but the learning curve wasn’t too steep. In addition, the forecasting tools and visibility into progress have been super helpful. > > **Cons**: So far, so good for me. Luckily, we have an administrator that’s very helpful whenever I have questions, which has helped me hit the ground running. There are also some add-ons I’m interested in, but can’t justify the increased cost. > > Salesforce Sales Cloud has been easy to use and helpful in my work. Understanding where I’m at with a given customer at a glance and the AI-supported forecasting stand out. Would definitely recommend\! ----- ### "SFDC review" — 3.0/5 > **Verified Reviewer** | *04 February 2026* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: Reliable database to store sales leads and track sales stages with dynamic dashboards. Rarely any downtime. > > **Cons**: The interface can be clunky at times. When entering notes, it is not very user-friendly and can definitely be improved. ----- ### "Salesforce Sales Cloud" — 4.0/5 > **Jeff** | *07 May 2026* | Construction | Recommendation rating: 8.0/10 > > **Pros**: What stood out most was the platform’s customization and reporting capabilities. The ability to tailor workflows, dashboards, and data fields to align with specific business processes is extremely valuable. The real-time reporting and analytics provide strong visibility into pipeline performance, allowing for better forecasting and more informed decision-making. Additionally, the integration with other Salesforce products and third-party tools creates a centralized ecosystem that improves efficiency across teams. > > **Cons**: The platform can be complex to implement and manage, particularly for organizations without dedicated Salesforce administrators. Initial setup and customization often require significant time and technical expertise. Additionally, licensing costs can become quite high as more features and users are added, which may be a concern for smaller teams or budget-conscious organizations. > > Overall, my experience with Salesforce Sales Cloud has been very positive. It is a robust and reliable solution that significantly enhances sales tracking, customer relationship management, and operational transparency. While there is a learning curve and upfront investment, the long-term benefits in terms of efficiency, scalability, and data-driven decision-making make it a worthwhile platform for organizations looking to mature their sales processes. ----- Page: 1 / 753\ Next: [Next page](https://www.getapp.za.com/software/90378/salesforce?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/90378/salesforce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data