--- description: Learn how Salesforce Sales Cloud can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Salesforce Sales Cloud Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Revenue Management Software](/directory/1231/revenue-management/software) > [Salesforce Sales Cloud](/software/90378/salesforce) # Salesforce Sales Cloud Canonical: https://www.getapp.za.com/software/90378/salesforce Page: 1 / 755\ Next: [Next page](https://www.getapp.za.com/software/90378/salesforce?page=2) > Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries. > > Verdict: Rated **4.4/5** by 18833 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Salesforce Sales Cloud Super-charge your sales Deliver amazing service Join all the important conversations Build custom apps and sites Collaboration across your global organization Anywhere access to the live data you need Get insights you need to make smarter decisions ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18833 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - "What If" Scenarios - AI/Machine Learning - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Agent Management - Alerts/Notifications - Appointment Scheduling - Approval Process Control - Assignment Management - Audience Targeting - Auto-Dialer - Automatic Call Distribution - Batch Processing - Bid Management - Budgeting/Forecasting ## Integrations (36 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox - Eventbrite - Evernote Teams - Expensify - Five9 - GTM Workspace - Powered by ZoomInfo - GetFeedback - Gmail - GoTo Meeting ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Revenue Management Software](https://www.getapp.za.com/directory/1231/revenue-management/software) ## Related Categories - [Revenue Management Software](https://www.getapp.za.com/directory/1231/revenue-management/software) - [Revenue Recognition Software](https://www.getapp.za.com/directory/3848/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.getapp.za.com/directory/525/revenue-cycle-management/software) - [CRM Software](https://www.getapp.za.com/directory/230/crm/software) - [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software) ## Alternatives 1. [Zoho CRM](https://www.getapp.za.com/software/9908/zoho-crm) — 4.3/5 (7008 reviews) 2. [Bigin by Zoho CRM](https://www.getapp.za.com/software/142099/bigin-by-zoho-crm) — 4.7/5 (745 reviews) 3. [eWay-CRM](https://www.getapp.za.com/software/106997/eway-crm) — 4.5/5 (830 reviews) 4. [HubSpot CRM](https://www.getapp.za.com/software/102533/hubspot-crm) — 4.5/5 (4492 reviews) 5. [Dynamics 365](https://www.getapp.za.com/software/90844/dynamics-365) — 4.4/5 (5865 reviews) ## Reviews ### "Best in class for sales teams" — 5.0/5 > **Connor** | *11 August 2026* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Salesforce Sales Cloud is the raw power and ability of the system. Every data point I enter can be reported on, every customization i would want to build out can be done with enough time, usage is effective for ics to managers and above. > > **Cons**: What I like least about it is two things. One thing is the cost and upkeep for building out customizations for an org - it isn’t an easy, quick process to do light customization although the power is certainly there. The other is sometimes just ease of use. UI can be difficult to navigate especially org by org using and learn the small tweaks every different org has. > > Overall it’s a fantastic platform and makes sense why it is considered cream of the crop. I see the flexibility and power behind it but it is also to be understood that the flexibility and power does come with a real price on budget and time. ----- ### "Centralized CRM data for all teams" — 4.0/5 > **Verified Reviewer** | *05 November 2025* | Banking | Recommendation rating: 7.0/10 > > **Pros**: There's normally no bugs or issues, and the customer support has been of great help when needed. The scheduling tools are good and help the team stay up-to-date in current activities. > > **Cons**: Sometimes it takes too much time to customize fields and navigate through the platform settings. The user interface is good, but considering the price and how big of a company it is, i would expect a more seamless experience to set up modules. > > Salesforce allows our Sales and Marketing team to be aligned on the prospects and upcoming stages of sales. It also allows our RevOps team to have all the necessary details in one place to obtain metrics and define OKRs ----- ### "SFDC review" — 3.0/5 > **Verified Reviewer** | *04 February 2026* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: Reliable database to store sales leads and track sales stages with dynamic dashboards. Rarely any downtime. > > **Cons**: The interface can be clunky at times. When entering notes, it is not very user-friendly and can definitely be improved. ----- ### "Salesforce Sales Cloud: Built for the enterprise" — 5.0/5 > **John** | *17 November 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: 360-degree client view” enhances relationship insights and pipeline visibility. Visual dashboards and workflow automation boost efficiency and insights > > **Cons**: Licensing, add-ons, and scaling seats significantly increase total cost as we grow. Easy to delete data unintentionally; interface can feel cluttered. > > Salesforce shines with customization and reporting, but setup and cost can be challenging. The system is highly scalable, AI-powered CRM with rich pipeline management and customization options ----- ### "SF- A Multifaceted Tool That Continues to Grow" — 4.0/5 > **Adam** | *03 July 2025* | Construction | Recommendation rating: 8.0/10 > > **Pros**: the ability to track milestones while simultaneously being able to communicate updates, amendments, and actions to multiple functional groups > > **Cons**: We had to use middleware to connect to several proprietary systems. This isn't necessarily a SF issue, but something that we had to manage on a daily basis ----- Page: 1 / 755\ Next: [Next page](https://www.getapp.za.com/software/90378/salesforce?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/90378/salesforce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data