ManageEngine OpManager Reviews

ManageEngine OpManager

Network Monitoring & Management Software

Overall rating

4,7 /5
(92)
Value for Money
4,6/5
Features
4,6/5
Ease of Use
4,5/5
Customer Support
4,6/5
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92 Reviews

Brett
Brett
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Versatility and flexibility in monitoring our network

Reviewed on 2022/06/15

Pros

It has a robust ability to monitor various elements of the infrastructure, including switches, routers, firewalls, WLCs and access points, virtual machines, among others. It has numerous built-in and pre-configured alerts ready to go with the ability to adjust a single object, a group or the entire organization.

Cons

Sometimes false alerts are received, even though the application is working correctly.

shine
Overall rating
  • Industry: Automotive
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Single prodcut to manage your data center and branch location. Be it server/network/firewall...

Reviewed on 2021/07/24

I am happy with the tool, it saves my time in troubleshooting and get the RCA.

I am happy with the tool, it saves my time in troubleshooting and get the RCA.

Pros

The product is very good and easy to implement, configure and use. my devices are monitored using this tool and I am one happy customer which saving my time in troubleshooting and in finding the RCA

Cons

I like everything in the product. I am very impressed with this tool

Alternatives Considered

Infraon IMS and Nagios XI

Reasons for Switching to ManageEngine OpManager

it a very good tool to implement and configure. the user interface is very good all my administrator are enjoying the tool. The tool is very good to prove the past issues that we have faces and how we have fixed the issues
Łukasz
Overall rating
  • Industry: Consumer Electronics
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

OpManager - A Good Choice For IT Infrastructure Monitoring

Reviewed on 2022/10/14

I use OpManager mainly to monitor the server infrastructure at headquarters and remote branches,...

I use OpManager mainly to monitor the server infrastructure at headquarters and remote branches, the GUI interface is very user-friendly.

Pros

User-friendly GUI, Integration with ME Service Desk Plus

Cons

Agentless monitoring (implemented in a newer version), often problems with updating to a newer build

Alternatives Considered

Zabbix, op5 Monitor and Nagios Core

Reasons for Choosing ManageEngine OpManager

IT helpdesk system integration

Switched From

Nagios XI

Reasons for Switching to ManageEngine OpManager

IT helpdesk system integration
Ajeesh
Overall rating
  • Industry: Government Administration
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very useful product for the NOC administrators

Reviewed on 2023/11/28

Very useful product for the NOC administrators

Very useful product for the NOC administrators

Pros

Real time monitoring and Prompt alerting

Cons

More dashboard customization recommanded

Alternatives Considered

AppManager
Reski
Reski
Overall rating
  • Industry: Financial Services
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

If you want to understand your IT infrastructure more clearly, use this application

Reviewed on 2019/04/14

This application makes monitoring many infrastructure simple to the user-friendly dashboard, If you...

This application makes monitoring many infrastructure simple to the user-friendly dashboard, If you want to understand your IT infrastructure more clearly, then take a look at the ManageEngine OpManager

Pros

- As you’ve seen, this application has the ability to greatly simplify the way most businesses manage IT. And, the tools deliver value to operations experts, service managers, IT planners and the executive. The business-centric dashboard will deliver value to managers who want assurance that critical business functions are online.

- The focus on business-context also means that staff can more easily understand the impact of outages, enabling them to prioritize their work on mission-critical systems, and simplify the IT workflow.

Cons

I have used Manage Engine IT360, software development cannot be predicted, so when calculating the annual budget, the price of software updates is much more expensive because the price of the license changes the functionality needed

Adam
Overall rating
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

OpManager is one of the best in the industry

Reviewed on 2023/08/29

OpManager is a top application in our data center. We could not live without it!

OpManager is a top application in our data center. We could not live without it!

Pros

OpManager provides deep network monitoring, advanced alerting capabilities and providing reporting in a GUI format that's easily readable. We really love the alerting features for our network techs, it provides near real time notifications that a device or application is not responding.

Cons

The upgrade process is a little cumbersome but once you've done a couple, it's a breeze. The upgrade process is consistent across all ManageEngine products.

Dipesh
Overall rating
  • Industry: Glass, Ceramics & Concrete
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good product for detailed server and network performance monitoring

Reviewed on 2023/07/17

Pros

- Easy to configure and user friendly while using - Support for initial configuration was awesome- Able to configure monitoring in more detail

Cons

- It is difficult to configure customize templet for some of the vender

Alternatives Considered

SolarWinds Service Desk and Kiwi Syslog Server
Jamie
Jamie
Overall rating
  • Industry: Architecture & Planning
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

OpManager is a great tool and highly configurable, though configuration sometimes can be...

Reviewed on 2019/12/16

Overall, we have insight into our most critical assets which keeps the environment healthy and...

Overall, we have insight into our most critical assets which keeps the environment healthy and uptime at it's peak.

Pros

I like how configurable the tool is, and I like that we can connect to it through their API. Also, their support is extra responsive when we initiate chats with them within the application.

Cons

It can be difficult to configure certain aspects of the system due to how it's laid out. Also, certain things that should be able to be configured aren't without a logical reason why they couldn't be given how robust the tool is.

magdi
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ManageEngine OpManager, Great Product!

Reviewed on 2023/08/25

Very satisfied customer!

Very satisfied customer!

Pros

Logic functionality, flexibility, ease of use and vrty clear interface.

Cons

Sometimes configuring health parameters for a group of objects is a bit demanding and not as clear.

narasimha rao
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

easy manage - dashboard on daily

Reviewed on 2023/10/16

Pros

Effectively monitoring in the ISP links.

Cons

Nothing to say any and there is no issues as of now.

Alvaro
Overall rating
  • Industry: Telecommunications
  • Company size: 5 001–10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good tool for monitoring

Reviewed on 2020/10/18

opm has a good performance to monitor a lot of devices using few resources and is easy to use and...

opm has a good performance to monitor a lot of devices using few resources and is easy to use and configure. It has a good balance between price and quality.

Pros

Easy to deploy and use, it has many good features for monitoring and apis to export measurements.

Cons

It has some bugs but they frequently make new releases to fix this bugs.

Alternatives Considered

Network Performance Monitor

Reasons for Choosing ManageEngine OpManager

Better performance
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

User-friendly UI Network Monitoring

Reviewed on 2020/10/13

It is good monitoring application

It is good monitoring application

Pros

It is very user-friendly UI, even for beginner. Very easy in deployment. But still deliver what we want from monitory platform.

Cons

Minor update is often released. So it will make administrator takes time every upgrade process

Alternatives Considered

Network Performance Monitor

Reasons for Switching to ManageEngine OpManager

Easy to deploy, user-friendly UI
Yahia
Overall rating
  • Industry: Information Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Scalable, easy to deploy and manage solution

Reviewed on 2022/12/21

Improve compliance and Risk/ Asset management

Improve compliance and Risk/ Asset management

Pros

easy administration, cost effective, Realtime monitoring

Cons

Some false positives faced at the start of product deployment

Alternatives Considered

PRTG Enterprise Monitor

Reasons for Switching to ManageEngine OpManager

Cost effective
Ravindra
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease of Deployment and single dashboard to view the complete infrastructure

Reviewed on 2023/04/28

Product is easy to understand with good UI and ease of deployment. good product support.

Product is easy to understand with good UI and ease of deployment. good product support.

Pros

Single console for monitoring Servers, Database, Middleware infrastructure. Easy to use and provide insight of the environment and help to reduce spending time in RCA.Provide different modes of Notification services like Email, SMS, Automated ticketing and forwarding alerts to other Event Management product like Netcool etc as a means of SNMP Traps. Easy to configure and enable notifications.

Cons

CXO dashboards not available to the customer expectations.

SAMIRAN
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5 001–10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

All in one Box-Monitoring SOlution

Reviewed on 2021/02/18

Monitoring of Servers and Network Devices.

Monitoring of Servers and Network Devices.

Pros

The Auto-discovery of Devices is the best feature.
The Flexibility of using the Application is very smooth
The Support services for ManageEngine Opmanager team is very prompt

Cons

The Application Shutdown immediately once License expires.
No Grace period provided.

vgc
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 5 001–10 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Most trusted network monitoring software is OpManager

Reviewed on 2022/08/27

Application environment is easy to use, and its very powerful network monitoring solution.

Application environment is easy to use, and its very powerful network monitoring solution.

Pros

OPM is very proactively monitoring application. Real time network monitoring is happening with all the network devices including servers and virtual environment. Thresholds like Hard disk usage, memory utilization is very attractive. Its supporting SNMP v3 AES security profiles.

Cons

I'm using this application more than 4 years its prefect for our office network. I don't have any least point to mention.

Kevin
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wonderful Tool

Reviewed on 2018/09/06

Pros

A centralized manner to monitor servers, switches, routers, UPS devices, processes and databases. Easy to configure, monitor and set alarms.

Cons

I'm a big fan of the Opmanager and many other ManageEngine applications. The only con I have is the customer service was a 9 instead of a 10.

Erina
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The tool enhance our security, and streamline data management process

Reviewed on 2023/10/24

Overall, the tool provide real-time monitoring our network devices, and managing data center...

Overall, the tool provide real-time monitoring our network devices, and managing data center infrastructure components. It integration our other third party tools and assists in proactively managing and monitoring servers, storage and other components.

Pros

1. Network Performance Monitoring2. Server Monitoring3.Integration4. Alerting and Notification

Cons

Cost consider would be helpful in users.

Laterrius
Laterrius
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Software for the Price

Reviewed on 2020/08/31

I realized the simplicity of the product is its strength. I was able to set the product up and...

I realized the simplicity of the product is its strength. I was able to set the product up and proceed with monitoring in a matter of hours.

Pros

I found the installation of the product to incredibly simple compared to the products I've used in the past. The feature set is excellent for small businesses.

Cons

I cannot think of anything. The product works great for my small company.

Andrés
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good tool for monitoring the network and servers

Reviewed on 2021/11/18

It is an efficient tool that does what it promises and is quite affordable.

It has helped us a lot...

It is an efficient tool that does what it promises and is quite affordable.

It has helped us a lot to respond in time to incidents in the infrastructure

Pros

It allows proactive monitoring to help us react before the unavailability of services occurs

Cons

It does not have native monitoring of network traffic, only through an addon with additional cost

Aman
Overall rating
  • Industry: Automotive
  • Company size: 501–1 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Manage Engine OP Manager is really very useful tool for every organisation

Reviewed on 2023/03/29

Pros

Most likely features is real time mentoring , give us the very insightful thoughts based on the reports and most important part is it give the adaptive reporting based in the current behaviour of device that will very help full for to take the proactive decision

Cons

Manage Engine team to think on the cost part as per my suggestion you allow customers to use the default products in OP Manager m currently few products required separate licence

Verified Reviewer
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Monitoring everything! it is perfect!

Reviewed on 2020/10/01

Pros

Easy implementation! A lot of features! You can monitoring everything!

Cons

Validate your infrastructure and how to implement to dont have to reimplement

Roberth
Roberth
Overall rating
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great tool too help business to get al component monitored in one place

Reviewed on 2018/01/01

Pros

Easy installation
Web interface is friendly and support mobile devices
Agentless integration with servers and network devices

Cons

SNMP fails in some case may need more integration with MIB library when you require more information despite basic SNMP provide.

Marco
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

OpManager review

Reviewed on 2019/12/17

Pros

The product is flexible and offers a wide range of features. Easy to configure and update.

Cons

I have some issues with the layer 2 mapping probably because of my strange network topology. Other products had better success mapping the network.

Kyle
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Opmanager Does what it needs to

Reviewed on 2020/09/23

Great overall. I didnt put it through its full paces, however it did what it needed to do, with my...

Great overall. I didnt put it through its full paces, however it did what it needed to do, with my requirements.

Pros

Its easy to intergrate, it can be set up fairly quickly with very little experience. Good tool for SNMP monitoring,

Cons

There were some glitches after setup, with regards to notification loops via SMS. which took a while to resolve, but their support was great,