ManageEngine OpManager Reviews

3d Dashboard is very much useful in diagnosing, as well prior Onsite engineer visit in Datacentre; Admire custom monitoring useful for monitoring any Device type, be it Storage, Network appliance; APM can be enabled as an Add-on, same goes for NCM helps in bringing Automation across Network appliances; Firewall management, IPAM, SPAM, Deep packet analysis can be enabled, based on Individual organization requirement; Very easy to setup and configure in no time; Don't require consultants to setup. Not to mention, Individual components of OpManager such as NCM, FWA, APM can be utilize separately as a standalone solution in their own. That way, organization can pick and choose the modules, per their requirement.

Nothing at the moment. Our varied clients have taken extensive benefit of custom monitoring, which enables monitoring of any Appliance as long they can be reached via SNMP.

Rapid deployment and ease of use to monitor a variety of IT assets with predefined templates and quick asset discovery. Possibility to deploy custom script monitors in different programming languages

Software upgrades not intuitive and UI outdated

I found the installation of the product to incredibly simple compared to the products I've used in the past. The feature set is excellent for small businesses.

I cannot think of anything. The product works great for my small company.

Great software for Network Management.
Easy to configure and deploy.
Great customer service.
Quick feedback on any issues.

Not all MIB's are available for creating specialized alerts.
Unable to delete SNMP custom trap processor, so in order to test a separate environment is required.

Easy implementation! A lot of features! You can monitoring everything!

Validate your infrastructure and how to implement to dont have to reimplement

Easy to use visually appeal and aesthetics proved interface.

Price is too high for startups even though it's fully managed.

It is web based and it is fast. I've used countless other monitoring applications that are web based and they all have performance issues. OpManager tells me when my servers and applications are down and it has a beautiful dashboard that I didn't have to customize out of the box. The mobile app is great, too. Monitoring servers and processes is our primary use for the application and it is exactly what I want in an application. I keep it open every day and it has bailed me out after performing maintenance on servers and forgetting to manually start this process or service. I get a push notification on my phone that reminds me to turn it back on. It does a lot, but it's still fast. Something that other applications I've used over the years cannot do!

I know I sound like a fan boi because I am! I have administered HP OpenView, PRTG, MRTG, WhatsUp Gold and Solar Winds at different companies over the years. This product does everything I liked about those other programs but still has solid performance AND a great mobile app. I really don't have any complaints or recommendations on what they should change. I have had some issues with customer support. It is based in India and sometimes communicating can be a challenge. The product has been so solid for us that we haven't bad many support calls, anyway.

Application has very user-friendly environment. Functionality is very accurate when compare to other systems. Device real time monitoring, email and SMS alert are very useful for us as ICT & system engineers. They have built trust between the application and Zoho team support. reports are very easy to handle specially downtime reports and availability reports are very useful for our KPI indicates.

Application updated are releasing continually that time we must get downtime to update application. SMS function should work without discontinuation some time due to com port errors SMS is getting stop but Email are working as expected. Some time browser cash issues are generating so that time we need to clear complete browser cash and use application. Other than I don't have any issue with the product.

The thing I like the most is the interface, as well as the segmentation of various objects. The interface is easy enough to use, but you can also get great depth out of the initial dashboards and graphs you're presented with. The reporting is also great, as long as you understand what you're looking at. The network management features and credential storage is also very good.

The product is deceptively simple. It looks very easy to use, but it is still a full and robust monitoring tool under the covers. So you'll need to take time to watch training videos and look at the documentation. You may even need to call support to find certain functionality if you're used to another product.

Op manager is a user-friendly tool for managing your network. You can easily get an insight into network infrastructure in your environment

The Tool has many integrations in its road map. Awaiting the same.

The product is flexible and offers a wide range of features. Easy to configure and update.

I have some issues with the layer 2 mapping probably because of my strange network topology. Other products had better success mapping the network.

Thanks to OpManager we obtained a better visibility of the businesses, our network devices and servers. This has helped us to prevent and act quickly solving problems and downtime. The solution fulfilled all our expectations.

nothing negative. Price is always a problem when there is something you want so badly. However I can't deny that this software is excellent.

Its easy to intergrate, it can be set up fairly quickly with very little experience. Good tool for SNMP monitoring,

There were some glitches after setup, with regards to notification loops via SMS. which took a while to resolve, but their support was great,

The possibility to monitor many servers on multiple domains and the flexibility of options when choosing what to monitor.

The web version tends to 'stick' every so often. This can be extremely annoying. But the alarms work very well.

Good tool and good feature set. They offer a lot of products but they don't always tie together seemlessly. For the features and price this is a good starter tool.

The product is buggy and at times doesn't perform the way you would want it to. Support is lacking and hard to work. If you need the tool to function 100% all the time, then you will be disappointed.

Simple to setup and use, excellent support.

Some of our hardware was not supported out of the box, however custom reports can be made to support these.

Easy to use and vast features and good support

The product completely satisfies my needs there are no cons

Easy to deploy and use, it has many good features for monitoring and apis to export measurements.

It has some bugs but they frequently make new releases to fix this bugs.

I like the most is the representation of the network in a map. The feature is called business view where i can add my different campuses in a google map and get several information through that. I actually have the map running in a big monitor and can see whether the connectivity is green or red. Also layer 2 maps where i can create maps within a site.

setting up alarms might be difficult. sometimes you product MIB not there.

3d Visualization of our server room with live visuals of server status
ability to workflow jobs and servers.
ability to map the workflow to better problem solve when issues arise.
NOC board for our data center
Layer 2 mapping of our remote locations

While the appearance of the product is clean, it has a clunky feel.
Moving between the application has slowness
Not entirely user friendly

I like how configurable the tool is, and I like that we can connect to it through their API. Also, their support is extra responsive when we initiate chats with them within the application.

It can be difficult to configure certain aspects of the system due to how it's laid out. Also, certain things that should be able to be configured aren't without a logical reason why they couldn't be given how robust the tool is.