Viewpoint Spectrum Reviews

I am a project accountant and have been a Spectrum user since 1996 when it was called ForeFront and this is the only construction software I've used. Overall I find the software easy to use. I've participated in training led by Spectrum trainers and their help and advise is invaluable. The ability to export data in different file types for analysis - exporting to excel file, data only is one I use regularly. We're also lucky to have an IT software support specialist with extensive Spectrum background who is able to provide SQL reports for those times when the standard reports and exports don't give us enough flexibility with the data for analysis.

Its okay, but hard to get things accomplished some times. Too many stiff programs, not workable like excel spreadsheets are. I worked with Deltek products for Engineering and they're product for building jobs was Excel based and was easy to maneuver around so you were able to copy things and place them where you wanted them to be. It was like you had the whole job/report in front of you at once and could place things where you wanted them to be instead of putting in a transaction and finding out afterwards where it sits or how it looks by running a report. To set up a job with cost codes, etc in Spectrum is a bit scary if your not used to it. Once you do some things in the setup, it cannot be changed, or easily changed. It feels like a big production if its a big job with a lot of phase codes and a lot of moving parts. if it was as easy to create as an excel spreadsheet, it wouldn't be so hard and not as scary, then you wouldn't feel like your going to really screw it up.

Our initial set up did not go smoothly at all and we were very unhappy. Once we got things set up correctly for our use, we really like it. We are familiar with the data entry, reporting and more advanced options now and it works great for us! Now that we are set up and have some custom reports, things are good!

Overall using Spectrum for 5 years has been very positive. The site is easy to navigate, and I like that I can increase the size if needed as well. .

Started at this company, where the system was set up incorrectly, and not a single module could pull proper reports due to the set up. I had paid for trainings that end up without being fully trained on the modules because the set up was so wrong it did not function and the spectrum accounting processes could not function and be completed. 6 months in, and over 15,000.00 in additional trainings and partial audit of our system and still cannot complete period end process, quarter end process, or be fully trained to a properly working system. Every time I contact support, I get a response of [sensitive content hidden]. Support just directs you to the "help" files which I have already read through and they don't help, which is why I contacted them.. Tickets are also closed before a resolution.I have been trying to fix mistakes and correct the past 2 years of accounting errors and spectrum is not user friendly when errors are made that need to be corrected. You also cannot just call the past the past and move on with a fresh start for a new year, since all the reporting ties together. You have to go back and try to find every single issue (which I stated before spectrum doesn't easily let you research and find errors, especially when you are not exactly sure how the system was set up and changed multiple times in the past)

I've been very satisfied with Spectrum. I wish my company would train more on this.

The implementation of the software was frustrating at best. High costs to get basic training to implement the software that should have been included in the purchase price. The Service Tech application has been nothing but aggravating. Notes are lost, labor hours are lost. It has taken months to get the app working correctly, but still issues arise which cause payroll issues. Running payroll is over complicated and the minimal training we have received was not efficient to learn it properly. Now that things are settled, and our data is all inputted to Spectrum, we are running a lot smoother. The staff that uses the software is trained to be able to use 75% of the software. There are many features we do not use due to lack of training and the features not being user friendly or at an additional cost. On the positive side, invoices are going out smoothly, posting AP, payments, and cash receipts are going well.

Some functionality has really improved over the years yet some has remained stagnant. We have 2 sisters companies in the construction business and 1 sister company that is a steel pipe distributor. Making construction software work for a steel pipe business has been a challenge. We have made it work, but would like to see more focus on OP and IC modules. The GL module needs some critical improvements, too.

It is fine, easy to use, I use it everyday, it has some bugs sometimes but nothing really serious, some features need to improve.

Overall, the information gathering processes are quite involved leading me to believe that a small company can grow to be a larger company without the need of changing the software.

It is a nice package that process all your every needs for running a business.

The system is strong but it could be more consistent. Training is touch for new employees because of the multiple steps and inconsistencies between modules. Ability to store documents and records is the true benefit.

It is an excellent experience

I haven't solved any problems with Spectrum, only created them. My life will be harder and my job will be more difficult. Anytime I've asked to incorporate a feature, I've been told it can't be done and it's up to us to adjust our processes.

Overall, this has been a great product for our company

Great! Spectrum has been awesome to implement and clients love the features.

Generally, I find that Viewpoint and Spectrum off a lot of options that I haven't had elsewhere.

I have used various programs over the years and I find Spectrum to be one the most efficient.

Great

We continue to use this program because of all its features and it is user friendly.

Poor. Would never recommend or use intentionally again.

it seems we are having issues with payroll. also wish when we do reports it factors in overhead