FileHold

4.7 (46)
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Document management software for larger organizations

Overall rating

4.7 /5
(46)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support
4.8/5

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46 Reviews

kely
kely
Overall rating
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Easy file management

Reviewed on 2018/06/23

Manage my files in a simple and organized way

Manage my files in a simple and organized way

Pros

I like to be able to add different Excel files, admitting the load of these quickly, has different tools for its usefulness. Good for document organization.

Cons

At the time I had to pay some attention to the demo video to be able to understand in depth.......

Becky
Overall rating
  • Industry: Packaging & Containers
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Document Management Program with excellent support!

Reviewed on 2022/05/27

I'm able to find documents so much easier now! Plus the employees at FileHold have gone above and...

I'm able to find documents so much easier now! Plus the employees at FileHold have gone above and beyond to help with our implementation and answer any other questions I have.

Pros

The software is very easy to use and customize. We have been able to automate some of our processes, which is very helpful.

Cons

Actually the most difficult aspect has been getting buy in from the people at my company who resist change.

Tracie
Tracie
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

First time user

Reviewed on 2022/06/17

Pros

Good customer support. Wide range of features.

Cons

All the software I have used in the past wasn't as pricey as Filehold

Fraser
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

A fantastic document management system

Reviewed on 2018/10/31

Pros

- the search options are extremely useful and save so much time finding documents
- FileHold is very well structured and we have made use of a lot of additional functionality such as sign off, review periods and acknowledgement

Cons

- it might be good to be able to customise your workflow a bit better, but the standard layout is perfect as is

dickson
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

review of filehold

Reviewed on 2020/01/17

university requisititions are just too many meaning too many hard copy files, but filehold allows...

university requisititions are just too many meaning too many hard copy files, but filehold allows you to scan individual requisitions and creates files that are stored as soft copies meaning creating a paperless office.

Pros

liked most the scanning software for scanning files fo e-filling and it can manage thousands and thousands of files. searching for information is just a click of button and its very easy to use.

Cons

i am not well versed with the security system and my worry is corruption of files after shredding of hardcopies in the long run.

Chad
Overall rating
  • Industry: Computer Software
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

FileHold is a user friendly and powerful system!

Reviewed on 2016/05/25

Pros

Software is user friendly but offers a wide range of features that makes it appropriate for a wide range of organizations. As a re-seller we have had great success in municipalities, health units, employment agencies, etc.. and each organization's requirements have been met. The support team is also very knowledgeable and responsive when needed.

Cons

There are some features that don't work perfectly for some of the processes that our customers try and complete, but that isn't a problem with the product, just a limitation. I don't have any negative opinions at this time.

Rebecca
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Document Control Specialist

Reviewed on 2018/04/06

Overall I would recommend this product. If you are moving from a network type system to a DMS ,...

Overall I would recommend this product. If you are moving from a network type system to a DMS , this is the way to go. You do not need to be a programmer to get this thing going. All you need is a few hours of IT time and the rest you can do yourself. I implemented our program in 2 months time.

Pros

Easy to implement and easy to configure to my company's business requirements
The searching capability is wonderful and greatly reduces the time it takes to find a document - we are now getting structure out of mayhem!
The library structure makes using FileHold easy even for the most novice of users

Cons

Navigating through the workflows is cumbersome and clunky. I have to click here to find one thing...go back to another screen to find others.

John
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Premium ECM solution with multitude of benefits

Reviewed on 2018/03/11

Pros

Not just a document archive, FileHold, also offers a suite of content management modules that have helped us become paperless.

Cons

The workflow routing tools were a bit complex at first, but the documentation and support helped get us where we needed to be.

Merv
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  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

We actively recommend FileHold as a Document Management system and as an excellent companion...

Reviewed on 2009/03/20

We actively recommend FileHold as a Document Management system and as an excellent companion...

We actively recommend FileHold as a Document Management system and as an excellent companion product with the Eloquent KM Suite. Together they manage the entire life cycle of all records from creation to permanent archives or destruction.

Pros

Eloquent Systems has a Web-based Knowledge Management software suite that does not have a Document Management component. Using the API's provided we were easily able to integrate the two products.

Our products could always link to digital content of most types. Now it can link directly to a FileHold folder for a seamless. A search into the Eloquent KM software will find documents stored in FileHold as well as the various Eloquent applications.

Cons

We have limited hand-on experience with the product, but understand the application well and do not find FileHold lacking in any way.

Eric
Overall rating
  • Industry: Computer Software
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

FileHold DM Software - Great Value

Reviewed on 2016/05/25

Pros

The product can be used in a basic configuration or an advanced configuration with many features for complicated environments.

Cons

The only challenge we face with implementation of this product is the shift from the normal PC file system to a DM system which is mostly a user issue

Miles
Overall rating
  • Industry: Automotive
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

FileHold supports my business functions.

Reviewed on 2025/02/10

I am very pleased with my FileHold use and experience. As the coordinator for my business location...

I am very pleased with my FileHold use and experience. As the coordinator for my business location the support from FileHold has been exceptional. My IT group supports this view. I have easily learned the FileHold software and passed that knowledge to others in my group. Our success with it has led to other locations in my company to purchase FileHold.

Pros

FileHold is very intuitive to use. All steps to accomplish tasks and develop workflows are very direct and logical. The Help function is incredibly thorough and easy to search.

Cons

I wish I would have purchased more of the entire product initially. I feel a greater knowledge of all its capabilities would have been helpful.

Omarie
Overall rating
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

FREE & USEFUL! Like most Google Softwares :)

Reviewed on 2019/02/12

Pros

This is a nice, simple solution for note-taking. Much better than having a million post-it notes scattered on your desk everywhere! I enjoy using the notes for to-do lists, websites, reminders, you name it. And it's great that it is free to use! I like to use it on my iPad as well with my apple pen because it really works like a sticky note, and you can change colors which is a bonus.

Cons

I would like their to be a feature to password protect a note for things like passwords. Other then that it's great!

Ramesh
Overall rating
  • Industry: Computer Software
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Synergy Software Systems - FileHold DMS

Reviewed on 2016/05/26

Pros

Easy to use functionality, Connector to add documents & excel files directly from Word/Excel. Content Search, Save Searches, Redaction, Sticky notes, and lots of other useful & effective features.
Supports both thick & thin clients.

Cons

Workflow designer in a graphical representation with drag & drop of the fields in the product is not available.

Vendor-wise no negative comments.

Nicole
Overall rating
  • Industry: Computer Software
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Easy Navigation and handful Menu options

Reviewed on 2016/05/02

Pros

The app has easy to use navigation. There are a number of menu items with a few submenus as well. There is a number of features in this app to perform various operations. It’s a kind of app which has features for every other department

Cons

Great app with good functional features. No issue with any of the existing functionality here.

Khalid
Overall rating
  • Industry: Computer Software
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Solution Provider

Reviewed on 2016/05/25

Pros

Ready to run out of the box.
Competitive price.
Great support.

Cons

Nothing. I really like the software and it meets all my (and my clients) needs.

charon
Overall rating
  • Industry: Retail
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Professional file management system

Reviewed on 2016/05/25

Pros

Life cycle Management, Advanced Search and used history log

Cons

Microsoft Office Integration and Optical Character Recognition (OCR) and Indexing

Michal
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

If you need a software you want to be intuitive from one hand and a powerfull tool from...

Reviewed on 2009/03/24

If you need a software you want to be intuitive from one hand and a powerfull tool from another -...

If you need a software you want to be intuitive from one hand and a powerfull tool from another - choose FileHold. Rememeber, it is an electronic library - so whenever you change, add, delete or even delay something, your boss will know it ;)

Pros

As an electronic library, File Hold is a perfect solution. It has all the features such a software should have and even more! A proper use of the smart folder functionality gives you a tool for making a "soft" workflow. "Hot key" functionality integrates FH with other systems you are working with. And it is easy, really easy to use.

Cons

I use FH as an electronic library and it is perfect. I find no problems at all.

George
Overall rating
  • Industry: Management Consulting
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

A simple and powerful way to manage large document sets

Reviewed on 2016/05/25

Pros

FileHold is as intuitive as it is powerful. With its metadata-based architecture, FileHold allows me to find the exact documents I need faster and easier than any other document management platform.

Cons

I hope they release a Mac operating system version soon!

Eric
Overall rating
  • Review Source

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  • Ease of Use
  • Customer Support

Great product that is stable, scalable, and well-tested.

Reviewed on 2008/08/14

Great product that is stable, scalable, and well-tested.

Great product that is stable, scalable, and well-tested.

Pros

1. Very simple and straight-forward setup.

2. Licensing model allows smaller organizations enter into a document management solution and have it grow with their business.

3. Functionality available for the basic purchase exceeds that of competitors.

4. The use of web services allows for the ability to develop solid API's and access a repository from anywhere.

Cons

1. There is no import application that comes with the product for easy conversion from other storage software or scanning projects

Reggie
Overall rating
  • Review Source

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  • Ease of Use
  • Customer Support

An effective and practical solutions for businesses who.

Reviewed on 2009/03/20

An effective and practical solutions for businesses who want to embark on a Document Management...

An effective and practical solutions for businesses who want to embark on a Document Management solution and grow with it.

Pros

Very feature rich solution. Easy to use and practical. Incorporates all the basics in dealing with documents, captures, stores and enables effective and efficient retrieval of documents. Scalable solution that grows with the business. Cover the whole document lifecycle.

Cons

Client are a bit apprehensive of remote dialing in for support and maintenance although it significantly reduces the overall cost of implementation and support & maintenance.

Luis
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  • Review Source

Overall rating

Guaranty of success

Reviewed on 2014/01/17

This is a wonderful product; in just one simple and intuitive interface you get so much functionalit...

This is a wonderful product; in just one simple and intuitive interface you get so much functionality that is almost unbelievable. The flexibility and easiness of use and administration, makes of FileHold a very powerful tool to expand the use of the electronic document in organizations of any size. These features alone are a guaranty of success for the project.

Pros

Flexibility, easiness, price

Cons

Graphic workflows and PDF forms

Response from FileHold

A graphic workflow designer and support to automatically capture data from PDF forms has been added to FileHold in the last release FileHold 14. Customers on FileCare who need these features are encouraged to schedule their no cost upgrade.

Maria Luisa Pineda
Overall rating
  • Review Source

Overall rating

Document Management Software that shows results fast!

Reviewed on 2014/01/21

Filehold is an excellent Document Management System, it is easy to implement, easy to learn, has...

Filehold is an excellent Document Management System, it is easy to implement, easy to learn, has powerful functionality and excellent architecture that supports growth. FileHold uses the latest technology and gives excellent and fast support to all its national and international clients. If you want to see fast and quality results on your document management project, chose FileHold, you will be very happy with the results. With FileHold becoming a paperless company is an easy task!

Pros

Filehold is a Solution that gives real results fast!

Response from FileHold

FileHold guarantees a 2 hour technical installation or we will work for free until it is done - Larry Oliver - President

Jeff
Overall rating
  • Industry: Computer Software
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Improved Search functionality

Reviewed on 2016/05/02

Pros

The app provides advanced search functionality. With advances search files and content can be searched quickly. Seems the database tables have good indexing configured on tables on main fields. Search too fast.

Cons

Collaboration functionality needs some improvement. Sharing with friends works but sometime does not send notifications which can be improved.

Loreto
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great Job FileHold!!!

Reviewed on 2018/04/11

Pros

Aside from FileHold is very easy to use, what I like about this system is that it really helped our company to become paperless. We can store different files with the help of Excel and or MS word..So great!

Cons

Great job with all of its functionality and modules. So far I do not have any issue with using FileHold.....

Austin
Overall rating
  • Industry: Computer Software
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Documents lifecycle can be streamlined

Reviewed on 2016/05/02

Pros

FileHold has functionality to streamline workflow for documents by creating a few rules. It helps to stay organized and access records as needed.
It is quick to access files as needed from servers, File uploading process is smooth as well.

Cons

Since it supports calendar. Would it be possible to sync my Gmail calendar events?