--- description: Learn how Bloomfire can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bloomfire Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Bloomfire](/software/90448/bloomfire) # Bloomfire Canonical: https://www.getapp.za.com/software/90448/bloomfire Page: 1 / 11\ Next: [Next page](https://www.getapp.za.com/software/90448/bloomfire?page=2) > Bloomfire is an AI-powered knowledge management platform, unifying information access, collaboration, and actionable insights. > > Verdict: Rated **4.4/5** by 254 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Bloomfire Spend less time looking for the information you need to do your job: Bloomfire makes all content searchable, and its AI-powered search engine weighs the context in which words appear so that you get the most relevant results. Share your knowledge with ease: create content in Bloomfire’s rich media post editor or upload existing content from your desktop or cloud-based drive. Bloomfire automatically applies relevant tags to your content when you publish it to make it as easy as possible for other users to find. Keep content fresh: schedule posts for review, publication, or unpublishing. Import, export, or make changes to content in bulk so that your content stays up to date without any heavy lifting. Empower employees with self-service knowledge: Bloomfire makes content accessible across teams, departments, and locations. Employees can search for and share content at any time, from their computer, tablet, or phone. Get insights into content engagement: Bloomfire’s built-in analytics lets you see what terms people are searching for, what content is getting the most engagement, and who has reviewed specific pieces of content, allowing you to optimize content and increase accountability for reviewing information. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 254 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bloomfire - **Location**: Austin, US - **Founded**: 2010 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Contact Bloomfire for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, Germany, Netherlands, Switzerland, United Kingdom, United States ## Features - @mentions - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Notifications - Asset Categorization - Asset Library - Asset Sharing - Audio File Management - Brainstorming - Catalog Management - Collaboration Tools - Commenting/Notes - Communication Management - Configurable Workflow - Content Creation - Content Library ## Integrations (13 total) - Box - Dropbox Business - Dynamics 365 - Google Drive - Google Workspace - Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller) - Microsoft Teams - OneDrive - Salesforce Platform - Salesforce Sales Cloud - Slack - Tableau - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Knowledge Management Software](https://www.getapp.za.com/directory/257/knowledge-management/software) ## Related Categories - [Knowledge Management Software](https://www.getapp.za.com/directory/257/knowledge-management/software) - [Content Management Systems](https://www.getapp.za.com/directory/276/content-management-system-cms/software) - [Document Management Software](https://www.getapp.za.com/directory/284/document-management/software) - [Portal Software](https://www.getapp.za.com/directory/464/portal/software) - [Enterprise Search Software](https://www.getapp.za.com/directory/1347/enterprise-search/software) ## Alternatives 1. [Bitrix24](https://www.getapp.za.com/software/90602/bitrix24) — 4.2/5 (984 reviews) 2. [MangoApps](https://www.getapp.za.com/software/8221/mangoapps) — 4.4/5 (150 reviews) 3. [Seismic](https://www.getapp.za.com/software/100420/seismic) — 4.6/5 (215 reviews) 4. [Centralpoint](https://www.getapp.za.com/software/111983/centralpoint) — 4.6/5 (9 reviews) 5. [monday.com](https://www.getapp.za.com/software/91734/monday-com) — 4.6/5 (5726 reviews) ## Reviews ### "Bllomfire Review" — 5.0/5 > **Verified Reviewer** | *15 July 2020* | Sports | Recommendation rating: 8.0/10 > > **Pros**: It is very user friendly. Really easy to navigate. > > **Cons**: I really enjoy the system. It is very user friendly. > > Highly enjoyable. ----- ### "An Essential Part of our Organization\!" — 5.0/5 > **Alexandra** | *10 August 2023* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and search capabilities\! No more physical copies of manuals or parts list for us to dig through\! Also, being able to have multiple communities to support other parts of the business. > > **Cons**: We weren't successful in connecting it to Salesforce but we found it wasn't necessary for our operations. Also, we are dying to have the Bulk Contribution feature. When we take on certain contracts, we have to upload 100s of documents one by one and it can be time consuming. > > Bloomfire has been a HUGE part of our organization. Although we have been using it for years, this last year we have undergone our largest project within the organization and Bloomfire has been our savior. It has allowed us to have a central location with all knowledge/training pertaining to this Project and the launch would not have been successful without Bloomfire\! We continue to expand our use and are excited for what else is to come\! ----- ### "BF is easy to use but too limited in customizations" — 3.0/5 > **Crystal** | *01 February 2017* | Financial Services | Recommendation rating: 5.0/10 > > Pluses -Easy to use and learn -Easy to learn customization options -Appreciate the HTML editing options Cons - The width of the BF doc is thinner than needed. It's very web 2012 versus today where you see wider panes. I know that it's easier to read in smaller widths but you can add the option of columns instead. Really helpful would be columns that can have images or text blocks within them. - The change for the background to be one color. This is the common style with a lot of article based platforms (e.g. medium) but there's something off about the UI. It might be that the orientation leans to the left too much (b/c of the right side column of related content), the right side column is too large and removes focus from the main content, or that the default font is just too large (even on a mac retina pixel display, you don't get to see that much of the article display. it subtly implies more scrolling/long-ness of the article) -You have bugs within the auto formatting detection. For example, deleting from a non-default text such as a title will change the text size to the styling of the text beforehand. Sometimes you can't get the text to return to a certain styling just from the tools bar. Instead, you have to use the html editor to correct the styling manually. -Leaving the page (out of focus) and returning will show the cursor at the end of the page (this bug intermittently comes back). - More formatting options like word would be preferred (specific font sizes, font colors, . For documentation purposes, formatting options allow the ease of use in highlighting or differentiating a lot of content. - More image formatting options. - Inserting a file takes up a bunch of space. Would prefer that adding a file is like a link or at the end like an attachment. The actual page real estate a file record takes is excessive. Also, I usually want to associate the file to some sort of text block but instead it's just floating in it's own area between two equidistant text blocks. - Allow wiki style page of contents at the beginning of a BF page would help on complex articles. - For the feed page, what about a table form for articles? You have tiles and a list view. I think you could optimize width by removing the filters on the side and moving them to the top or inset as part of the table's columns (when relevant) as filters. ----- ### "Life Insurance Company Migration" — 5.0/5 > **Chelle** | *25 July 2023* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: Product is very easy to navigate and use on a daily basis. I love the flexibility with it, as it allows us to accomplish what works best for our team. The staff at Bloomfire is fantastic and always willing to help. > > **Cons**: Bloomfire met all of our expectations. There was nothing that occurred that caused us to have to change our original idea and concept we were wanting. > > Bloomfire has been extremely helpful from the beginning. They have helped us develop a much-needed tool to accommodate all of our daily activity, content management and training needs. ----- ### "Venue access and details" — 4.0/5 > **Dezeray** | *18 December 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I like how you can search any venue in your company and get the information of that venue; Contact information, age range allowed, hours of operation, detailed descriptions and photos of venue, cuisine types, dietary restriction accommodations, ect... > > **Cons**: Some venues are missing contact info or hours of operation, etc... (details listed above.) > > I use it daily and appreciate the access to knowledge that it allows me to view and learn. ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.za.com/software/90448/bloomfire?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/90448/bloomfire) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data