Bloomfire Reviews

Overall rating
Filter by
Company size
Time used
254 Reviews

- Industry: Management Consulting
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Bloomfire'd up!
Reviewed on 2023/06/07
Pros
I am use Bloomfire daily, it is an excellent knowledge repository for us.
Cons
It requires a good, systematic approach to group, organize and find items
- Industry: Management Consulting
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 2020/07/15
We use it to house all of the information for a product that I license. We share information across...
We use it to house all of the information for a product that I license. We share information across the user base, add articles and find relevant information about using the tools that we license.
Pros
Very clear navigation, you know where to find what you are looking for
Cons
Sometimes I have a hard time finding older articles and get mixed up with new and old material when I am looking for a specific piece of informaiton
- Industry: Pharmaceuticals
- Company size: 5,001–10,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Bloomfire
Reviewed on 2023/08/17
Lot of advanced features and also basic features are missing in the platform.
Lot of advanced features and also basic features are missing in the platform.
Pros
Robust search functionality is the most liked feature on Bloomfire.
Cons
No advanced features. No API integration.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bloomfire ROCKS!
Reviewed on 2023/09/11
My school uses it as a central location for locating documents throughout the network. I mainly use...
My school uses it as a central location for locating documents throughout the network. I mainly use it as a go to for all of my classes
Pros
ease of use, the design is organized well and works well with managing several databases and file information
Cons
There aren't many features I dis like about Bloomfire
- Industry: Apparel & Fashion
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
User friendly, effective and adaptable!
Reviewed on 2023/07/17
Pros
Bloomfire is exceptionally user friendly both for end users and back end admins. It is so easy to customise the platform, add your own content, manage users and maintain an archive of information. The Bloomfire team are always a joy to work with and offer quick, effective support.
Cons
Some aspects can feel overly manual at times - for example we often have end users searching for content using phrases we hadn't anticipated or possibly typos. As such, the word/phrase is not connected to the post and they do not find what they are searching for. It would be great for this search to connect phrases together a little more extensively.
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Boomfire review
Reviewed on 2020/07/10
Not much
Not much
Pros
I can't say because I find the site cumbersome to use.
Cons
It is very discombobulated in terms of being able to find an item or article. Articles show up helter skelter in most cases
An alphabetical listing would make much more sense. In our site, the most recent articles appear first, which is nice but a lot of what is in our Bloomfire account if for reference purposes. There should be an optional way to view articles--1) the current way things show up and 2) an alphabetized listing
Response from Bloomfire
Hi Barbara, we currently provide the ability to sort articles by publish date, update date, alphabetical, or by popularity. These sort options are available on the homepage and search results screen. If you have any other product questions, please don't hesitate to contact Bloomfire Support.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Senior Associate
Reviewed on 2023/08/28
Good
Good
Pros
Search functionality , Front page customisation
Cons
It would be better if we have bulk upload functionality for doc upload and access
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great platform
Reviewed on 2023/10/02
Pros
Great place to hold valuable information. Easy to work around.
Cons
Nothing for now. Thank you for bring great and allowing us to use such a great software.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing easy to use platform
Reviewed on 2023/06/13
Really great! Easy to use and very intuitive! Love teaching people to fish instead of giving them...
Really great! Easy to use and very intuitive! Love teaching people to fish instead of giving them the fish!
Pros
Bloomfire is an amazing tool! We were using Sharepoint and it was clunky for saving and sharing. Adding Bloomfire to our toolbox has really helped make our team more self sufficient and allowed people to be more resourceful when they need information.
Cons
Really easy to use no suggested updates
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Knowledge Management Platform!!
Reviewed on 2023/09/12
Pros
Working with Bloomfire has a been such a delight! Their team, features, functionalities and team support has greatly supported my work as a Community Leader on my team at company I work with. It's such a great Knowledge Management tool for companies!
Cons
I don't have much to say about what I least like about Bloomfire.
- Industry: Hospitality
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bloomfire is a wonderful tool to have for my job.
Reviewed on 2023/09/01
Its a wonderful tool to have the information needed to be able to assist my guest. and the...
Its a wonderful tool to have the information needed to be able to assist my guest. and the knowledge for myself .
Pros
information with just a few words. To be able to look up and know what is needed to help my guest.
Cons
i haven't found anything that i don't like about Bloomfire.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy platform!
Reviewed on 2023/09/25
Pros
Bloomfire offers a user-friendly platform with some quite impressive features to utilize.
Cons
I desire greater flexibility when it comes to the newsletter. I believe it currently limits our creative options for engaging with our users.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Insightful service and expert advice
Reviewed on 2023/09/26
Very high quality platform that is intuitive and super easy to navigate.
Very high quality platform that is intuitive and super easy to navigate.
Pros
The Ability to use the platform to learn new skill are the most important things for me.
Cons
It is easy to use and search on the platform
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Effective workplace forum
Reviewed on 2023/06/08
Pros
Users can easily search for content uploaded by peers. It is simple to reply to questions, add new information or edit outdated information.
Cons
It takes a bit of time investment to add content to Bloomfire. I did not leverage any apps, although there are probably some out there that can ease the amount of manual entry.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
My experience with Bloomfire
Reviewed on 2023/08/22
Pros
Ease to see the overall deals that I have with clients.
Cons
That some of my notes need the attachments to each deal or user to fully see all the notes
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great for remote workers!
Reviewed on 2024/01/24
It has been very helpful in being able to answer questions for customers.
It has been very helpful in being able to answer questions for customers.
Pros
Provided access to books that do not have physical access to.
Cons
Sometimes it can be difficult to search.
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Very Good, Close to Great!
Reviewed on 2023/06/08
Great program! Love the features. Could add more features. Definitely close to be being great.
Great program! Love the features. Could add more features. Definitely close to be being great.
Pros
The community feed is awesome! It gives the social media facebook/instagram vibes. Keeps it up to date with today.
Cons
A privacy chat option in regards to a post that you find a comment being interesting.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Bloomfire Review
Reviewed on 2023/02/27
Pros
Bloomfire is a great software for ideas management and content and document management. It is also a great tool for market research as well.
Cons
Pricing is a little expensive and the features are good. They can prove the user experience of the software.

- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Enables employees with a trove of knowledge
Reviewed on 2020/07/15
Pros
I love how Bloomfire empowers everyone in our company to contribute to our knowledge base and interact with each other's contributions. The community features - commenting, liking, thumbnails - are key to creating that community feel. And it makes such a difference day-to-day to have a single source of truth for our organization.
Also, you can't beat Bloomfire staff. Everyone I've interacted with from customer success to product to engineering has been top notch. They are responsive to immediate support needs and they evolve the product based on customer feedback.
Cons
Some employees find the navigation and search to be challenging. There are some things we need to change about our own implementation to address these issues, and we look forward to future product updates as well.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Frustratingly difficult
Reviewed on 2020/07/10
Frustrating
Frustrating
Pros
I like the idea of series, but the search is so terrible you can't find the series you need.
Cons
It's impossible to find the article you're looking for. Unless you know the exact full title, you'll never find what you're looking for with keywords.
Response from Bloomfire
Hi Jessica, we're sorry to hear about your experience. Our search algorithm factors in more than just the title, such as: search term frequency, contribution type, popularity, search term location, and much more. You can also boost content in your search results by using your category structure or by adding tags. We also provide the ability to highlight community content as "current", so you know if information is still relevant. We'd be happy to work with you to improve your experience with Bloomfire. You can also contact us at Bloomfire Support.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good General Product
Reviewed on 2017/01/24
It is a nice platform. Sometimes it is hard to follow. Update changes are a little too extreme...
It is a nice platform. Sometimes it is hard to follow. Update changes are a little too extreme sometimes where it is hard to catch back up to the content you are seeking, especially for those who only enter it periodically. Keep the updates to a minimum, and don't change just for the sake of change to refresh. Keep the controls simple and in the same place. Eliminate the need for a new learning curve every time something changes.
The product is good, and the information is still there, but the searching and viewing gets more and more difficult with too frequent of changes you don't quickly recognize... and I am in it everyday! Maybe offer a classic view, along with your updated views when you feel the need, like Salesforce did. Change for the sake of change is not a positive thing for every day users. The updates are too frequent and clumsy.
Pros
The search tool, and how it brings up all related material to peruse.
Cons
Constant little adjustments in the editing and viewing field confuses daily operations. It loses it intuitiveness and speed and ease of use.
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
We use Bloomfire as a company intranet, it is easy to use and has great search functionality.
Reviewed on 2018/03/07
This software helped us get company info in one place and easily searchable.
This software helped us get company info in one place and easily searchable.
Pros
The search functionality is what makes this software most valuable. While it gives you the ability to organize material in many different ways, the ability to do a keyword search and find what you are looking for quickly is key.
Cons
My least favorite thing about this software is the text editing capabilities. You are really limited format-wise when you are trying to create posts.
- Industry: Research
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall a Good Product
Reviewed on 2017/01/17
Like most software, there is room for improvement but this definitely gets the job done and...
Like most software, there is room for improvement but this definitely gets the job done and features a sleek, clean look that all can easily enjoy and navigate.
Pros
Easy to navigate and clean look
Cons
The search ability and lacking ability to post to different communities from one spot - having to repost the same content across several communities with different categories and tags is cumbersome. I'd like to post from one place with different selections for each community rather than 3 different posts.
Response from Bloomfire
Hey Melissa, Thank you for taking the time to review your experience with Bloomfire.. In regards to your feedback, inside our ¿Beta¿ post editor, you can post across different communities and add community specific categories. We¿d love to show you through this process to help alleviate some of the post difficulties that you are coming across. Please contact us at [email protected] and we¿d be happy to setup some time to speak with you!
- Industry: Outsourcing/Offshoring
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Double thumbs up!
Reviewed on 2017/01/24
My company uses this software across all of our key clients and we have seen excellent results. ...
My company uses this software across all of our key clients and we have seen excellent results. Being in a virtual environment, we strive to provide a great sense of community to the businesses that need help in understanding policies or procedures or those that need extra guidance on specific topics. We are able to create this environment using Bloomfire, thanks to the great features & functionality. We upload videos, have different series that can be quickly accessed by looking for certain tag lines and are able to use the space to recognize individuals who are excelling in their client project! We love this product and our clients do too.
Pros
The functionality and how easy it is to use on a daily basis. We are able to customize the product to fit each client's need so it can be as robust or minimalist as we need to fit their needs.
Cons
When in the administrator mode, we sometimes have trouble when doing multiple uploads and/or edits of contents. Site may freeze and causes re-work.

- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great way to get the knowledge
Reviewed on 2019/02/15
We use bloom fire as a knowledge base.
We use bloom fire as a knowledge base.
Pros
Ease of use for users searching for products and information. Easy for users to upload information.
Cons
Nothing I can think of other than I wish it had more opportunity to download some things