Bloomfire Reviews

Bloomfire

Knowledge sharing & insights platform

4.7/5 (8 reviews)
Melinda W.

Great way to get the knowledge

Used Daily for 1+ year
Reviewed on 2019/02/15
Review Source: Capterra

We use bloom fire as a knowledge base.

Pros

Ease of use for users searching for products and information. Easy for users to upload information.

Cons

Nothing I can think of other than I wish it had more opportunity to download some things

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Dino P.

A decent knowledge management platform

Used Weekly for 1+ year
Reviewed on 2018/11/30
Review Source: Capterra

Pros

The engagement part of it, with tracking/following separate contributors/topics/series.

I also like the overall layout of the lessons you can customize.

Cons

Organizing the lessons doesn`t always go as planned - lots of times tags that are supposed to be in a series or topic end up somewhere else...

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

6.0/10
Jeff M.

Best online community development tool for your buck

Reviewed on 2016/05/12
Review Source: Capterra

Bloomfire is a user-friendly social platform that enables users to post, question, and consume information in a "system" that helps drive engagement and learning. The mobility function via their app is fantastic and separates them from their competition and was a primary driver for us using their tool.
Plus, their staff is customer-focused and responsive to our needs so you truly feel the value of the partnership.

Rating breakdown

Ease of Use
Customer Support

Jeremy M.

Great internal KMS

Used Monthly for 1+ year
Reviewed on 2018/04/09
Review Source: SoftwareAdvice

Pros

Bloomfire is very easy to use and figure-out, it is clean and simple. The sales and support team are great to work with

Cons

While everything is mostly pros with this solutions, they do struggle with document versioning, but that is halfway offset with the new duplicate document/media feature.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Terrance C.

Great KM Tool for millenials

Reviewed on 2016/05/12
Review Source: Capterra

The CUSTOMIZATION is probably the best feature on Bloomfire. For an agile and fast paced company, you would need to have a platform that can keep up and Bloomfire does that. I know the reporting dashboards are being built out continuously, but it would be nice to have more customization and modification as it relates to report building and such.

Rating breakdown

Ease of Use
Customer Support

Jeramy L.

Simple yet powerful

Reviewed on 2016/05/12
Review Source: Capterra

Bloomfire is highly customizable, easy for novice users to contribute, yet powerful enough for advanced content creators. Solves so many knowledge management problems. Worth a look for any company facing the challenge of keeping customers or employees engaged and up to date.

Rating breakdown

Ease of Use
Customer Support

Tara C.

Community of Resources

Reviewed on 2016/05/12
Review Source: Capterra

I love Bloomfire because we can house so many tools for our sales force to easily find, view and share as needed. From technical papers, collection videos, industry related articles and so much more, Bloomfire allows for easy sharing of a variety of content.

Rating breakdown

Ease of Use
Customer Support

Deanna D.

Great way to share

Reviewed on 2016/05/12
Review Source: Capterra

Bloomfire is a great tool for sharing just about anything, and allowing users to share with each other!

Rating breakdown

Ease of Use
Customer Support