SpiraTeam

Complete Application Lifecycle Management

Overall rating

4,1 /5
(97)
Value for Money
4,6/5
Features
4,4/5
Ease of Use
4,0/5
Customer Support
4,6/5

85%
recommended this app
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97 Reviews

Neethu
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product for the Quality Team

Reviewed on 2021/04/07

Pros

I have been using this product for almost 10years for my quality team. I really like the product; it is very easy to use, very easy to track team's performance , easy to do requirement traceability ,easy to assign tasks for the team. Overall a great product.

Cons

I am satisfied with the features I am using.

Michael
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

We are using Spirateam / Spiratest for test case management and for managing our testing...

Reviewed on 2009/05/05

We are using Spirateam / Spiratest for test case management and for managing our testing workforce....

We are using Spirateam / Spiratest for test case management and for managing our testing workforce. Also we are using it to track test case execution.
-> This is where I can recommend the tool to others

Whatever question we had was answered by Inflectra customer service in a timely and competent way. As a software company ourselves I was very much impressed.
-> This is a major reason to go and invest into Inflectra software. The money spent is worth every cent.

We cannot use the integrated ticketing tool and unfortunately were not able to integrate with our Jira ticketing solution the way we planned. The promoted Jira interface was a major reason to select Spiratest and we were very disappointed that it does not really work. However this feature is promised for a later release 2009.
-> We are hoping that Jira integration will be improved and integrated into the admin interface by the Spira development team as promised end of 2008.

Pros

- world class customer service
- product is still improved and enhanced
- cost/feature ratio is ok
- helps us to improve software development process
- we are using the Excel importer often also to create new testcases. This is really fast.
- direct access to the MSSQL databaes allows custom report generation

Cons

- Jira integration is not really working
- Jira integration is only done with cryptic configuration files and not using the web-admin interface.
- doesn't work well with Firefox browsers
- doesn't work under Linux
- test case creation using the web-gui is kind of time consuming
- reporting could be more configurable directly in Spiratest

Jennifer
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  • Review Source

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  • Ease of Use
  • Customer Support

SPIRA Review

Reviewed on 2013/12/13

We have been using Spira for a number of years now overall find it very good for our needs.

Pros:...

We have been using Spira for a number of years now overall find it very good for our needs.

Pros:
- Easy to track Test Cases and Releases
- Easy to track Test Cases against Requirements
- Reporting is straightforward and easy to follow
- The Support team is always very quick in responding to our queries
- The ability to copy test cases from project to project is a huge benefit to us
- Export and Import add on for Word is a great tool that has been used by a number of our teams

Cons:
- We have had some issues where test cases have been deleted by accident and the roll back functionality did not quite work to revert them - now if this happens I generally revert directly through the database which is not ideal
- Although there is a History tab this does not quite suit us for versioning our test cases - it would be great if there was proper versioning of test cases so you don't have to duplicate them
- sometimes the front end gets a bit confused and we start seeing duplicate folders and test cases which can cause confusion and filter sometimes doesn't work correctly

Overall the product is easy to use once you understand how everything links together.
As with all tools there are some things we would change to make it more useful for ourselves.
But the system has been a huge benefit to us from managing our test cases through the QA lifecycle.

Ambrish
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Its an awesome prodect from Inflectra for overall project management . Customer support is...

Reviewed on 2018/06/14

Pros

Nice features,integration with most of the automation tools,ease of navigation,easy to understand UI,tracking of tasks,version control,access as per roles,easy tracking of all artifacts and easy to understand the mappings with them.

Cons

Reporting can be much better.Sometimes some formats throw error while reporting,mostly detailed incident reports fail while attaching images other than jpeg formats.

Boris
Overall rating
  • Industry: Computer & Network Security
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SpiraTeam, great potentials, good feature set and excellent support team

Reviewed on 2016/12/02

I believe the fact that I bringing with me the SpiraTeam to the third company I am working for,...

I believe the fact that I bringing with me the SpiraTeam to the third company I am working for, speaks for itself. In my current company, I was able to replace Jenkins and TestRail with the SpiraTeam. Eliminating an extra tool is always great news for the companies, thank you SpiraTeam!

Pros

Great variety of plugins

Cons

Limitations for some integrations, Jenkins will be a good example for that.

Response from Inflectra

Thanks Boris, we have the page rendering speed, firmly in our sights for the next version.

Don
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  • Review Source

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  • Ease of Use
  • Customer Support

High Functionality, Low Price & Responsive Support - It's a Winner!

Reviewed on 2010/01/28

Highly recommended.
Cannot be beaten for functionality and support at the price point. And I've...

Highly recommended.
Cannot be beaten for functionality and support at the price point. And I've looked at many, with over 10 years experience with the big boys !!! Throw away those Word documents and Excel spreadsheets. At this price you can afford this top class software. You'll wonder why you made do with anything less!! And there is a free 30 day trial. That's how we got hooked.

Pros

Functionality, Price and Support. What more do you need in a Test Management Tool? And it has integration with other tools and test automation.
SpiraTeam was trialled over three major projects and was enthusiastically accepted by both the IT group and the Business Areas doing UAT with absolutely minimal training. SpiraTeam provides a high level of functionality at an extremely affordable price point. I was extremely pleased with the responsiveness of Inflectra to every issue and suggestion I raised.
When you're sitting in a meeting with SpiraTeam users discussing incident reports from one of the trial projects, and the Director turns to you and says..."give me the quote...we need SpiraTeam" you know the product is doing the job for both test process improvement and management reporting. A winner for all !!

Cons

Oracle support (but it is on the way).
Greater email support ( such as broadcast notification to all SpiraTeam users)- but that is on the way too.

Doug
Overall rating
  • Review Source

Overall rating

SpiraTeam an easy implementation and Great Customer Support

Reviewed on 2014/03/05

As a QA Manager I've worked with many defect tracking systems and ALM tools including TFS and HP...

As a QA Manager I've worked with many defect tracking systems and ALM tools including TFS and HP QC\ALM. SpiraTeam is quick to implement and easy to work with. The key is mapping out your hierarchy and workflows for the project or all your projects if you're creating a template. This makes creating future projects a snap. The ease and flexibility of creating a custom Issue workflow was also key to a quick implementation. SpiraTeam has good basic functionality covering the different SDLC artifacts Issues, Requirements, Test Management, Releases, etc... There may be some features higher tiered ALM tools may have, but if they're not must haves for your team then SpiraTeam is the way to go.

I've worked with the Inflectra Support team on easy and very complex issues. They've been very responsive on their communication and followups. They're always a joy to work with.

Pros

Easy and Quick Implementation
Ease of use througout
Pricing
Good overall functionality across the board for all SDLC Artifacts, not just Defect Tracking
Integration to third party software
Great Customer Support
Importing of artifacts is easy

Cons

Limited flexibility of controlling location of the fields on each screen
Reports are a bit cumbersome
Making Global Changes that would impact multiple projects in progress
Linking Artifacts across projects for cross functionality

Walter
Overall rating
  • Industry: Military
  • Company size: 1 001–5 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SpiraTeam Review

Reviewed on 2016/12/14

I am an engineering contractor performing both SW development and SW qa work. I have convinced my...

I am an engineering contractor performing both SW development and SW qa work. I have convinced my last 3 employers to use Spirateam to help with project management and automation testing.

Pros

1) great value for the money
2) flexibility
3) can help track all aspects of a project

Cons

I am still on version 4, so it may be that some of these are handled by v5

1) not tied in well enough with build systems
2) no test scheduling support supplied for linux systems
3) no simple way to tell which automated hosts are currently being used for automated testing. Should be some GUI screen that provides a single look at whats being scheduled and to what host.

John
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great value and great support

Reviewed on 2017/09/11

Pros

Feature set for the price compared to competing products. Flexible licensing. Very good support from the company.

Cons

Very occasionally can be slow, for no apparent reason. Validation against AD can be difficult to setup.

Martin
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  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Facilitates the daily work

Reviewed on 2021/02/23

SpiraTeam is used to manage the test cases of five different development languages and more than...

SpiraTeam is used to manage the test cases of five different development languages and more than fifteen different base products. The overview of all products is elementary and is very well solved in SpiraTeam.
The selection of connectable test software is very good.

Pros

SpiraTeam is clear and intuitive to use.
The cockpits are a good starting point for daily work.

Cons

The structure of the requirements is not transferred from DevOps and after grouping the original types are lost.

Response from Inflectra

We are looking to add a way to keep the requirement types from ADO once the requirements are nested and grouped in the SpiraTeam hierarchy.

Galina
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  • Review Source

Overall rating

Easy to use ALM tool at an affordable price

Reviewed on 2013/04/29

We’ve been using SpiraTeam for test management for almost a year and already implemented 2 projects...

We’ve been using SpiraTeam for test management for almost a year and already implemented 2 projects with it. User experience is great, since SpiraTeam is a lightweight tool and we hadn’t had any experience with such a tool before adopting SpiraTeam. The most value it adds to our test management process and to the company in general is that all test cases and test results are stored in a single repository, both manual and automated, and it is very easy to organize and find test cases or retrieve test results using filters. We find particularly useful the options for test case re-use (linked test cases), separating test cases from test data (parameters), using test sets as containers for test cases, and using custom fields. We are eager to also adopt the other modules, especially incident management and requirements management, to benefit from the traceability between all the different artifacts we manage. And yes, it is very important that all of this comes at an affordable price with really exclusive customer support - we purchased the Enterprise Edition and have no problems whatsoever with the number of concurrent users. We expect future releases of SpiraTeam to include customizable workflows for the other artifacts, not only for incidents, as well as enhanced search.

Jan
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

excelent but colicated tool for managing development

Reviewed on 2018/01/18

overview about load and work

overview about load and work

Pros

solution complexity is good for managers and overview, graphs is good and transparent to users, notification is understandable

Cons

not so much user friendly mainly for simple users, navigation is not simple, default dashboard is complicated and too much data contains

Response from Inflectra

Thanks for the feedback, SpiraTeam is designed to be a comprehensive solution. We have been simplifying the navigation and layout in the last couple of releases for end users (vs. managers).

Robert
Overall rating
  • Industry: Defense & Space
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Lifecycle Management Tool

Reviewed on 2016/12/02

SpiraTeam is a flexible lifecycle management tool. In addition to using it for software development,...

SpiraTeam is a flexible lifecycle management tool. In addition to using it for software development, we've found the incident tracker to be highly customizable for hardware defect resolution tracking. This is an extremely cost-effective tool for creating standardized workflows and improving the documentation trail of your products.

Pros

Incident tracker flexibility is phenomenal.

Cons

Inability to search the contents of uploaded documents that contain text from the search bar to get back to your artifacts.

Melissa
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A true ALC management tool

Reviewed on 2022/09/09

Pros

I like that SpiraTeam is a one-stop shop for all Application Life Cycle needs. Also, it is a great tool for software or products.

Cons

The layers of details could be optional.

Alternatives Considered

Jira
Timothy
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  • Review Source

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  • Ease of Use
  • Customer Support

Review for government contractor agile team

Reviewed on 2011/08/22

Would highly recommend. We reviewed several tracking tools for agile development, and this was...

Would highly recommend. We reviewed several tracking tools for agile development, and this was definitely one of the top contenders. Nice work!

Pros

Excellent tool. Really liked the ability to trace a requirement all the way through the process, linking it to test cases.

Cons

The one negative for us was the lack of a sortable backlog for scrum. I was not able to find a way to rank items in a list to create the order for the backlog. Are there any plans for this in an upcoming release?

Response from Inflectra

You can prioritize the items in the backlog by assigning them a priority value (1-4) however in addition in a future release we shall be adding the ability to drag and drop prioritize them.

Greg
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  • Review Source

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  • Ease of Use
  • Customer Support

SpiraTeam is a Feature-Rich Product with Incredible Technical Support

Reviewed on 2010/03/11

I would absolutely recommend the product to others who are looking for a easy to use, feature-rich,...

I would absolutely recommend the product to others who are looking for a easy to use, feature-rich, well-supported, and low-cost solution.

[Note: I can act as a referral on my own accord, but cannot endorse any product on behalf of SAIC.]

Pros

- Easy to install and use. Out of the box, the package just works, no hassles.

- Documentation is *extremely* well done, in all areas: Comprehensiveness, organization, layout, technical content, language and grammar, clarity.

- Technical support is incredibly responsive and helpful; extremely knowledgable; and goes above and beyond what is required.

Cons

I cannot think of any cons.

Jim
Jim
Overall rating
  • Industry: Information Technology & Services
  • Review Source

Overall rating

Best Value Alternative to the Big Bloated Beasts

Reviewed on 2015/01/30

This is a great suite for managing the application development life cycle. Very competitive in...

This is a great suite for managing the application development life cycle. Very competitive in features and functions. This suite is just as good, if not better than IBM's or HP's suites. I've now worked with all three and can easily recommend this for all but the most complex and complicated organizations. I'm using the SaaS version and it works great. Gartner positions this in the niche-players section of its magic quadrant when it should be in the Leaders section, far above and to the right of the others!

Pros

Functionality
Reasonable Documentation
Customer Service
Pricing

Cons

None discovered yet

jus
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  • Ease of Use
  • Customer Support

Excellent Value

Reviewed on 2011/02/09

Our web search found a large spectrum of requirements traceability tools from do-it-yourself...

Our web search found a large spectrum of requirements traceability tools from do-it-yourself spreadsheet templates to enterprise class installations that were far out of our price range. SpiraTeam was a great find in that it exceeded our needs and was very affordable offering great value. It's quickly become the focal point of our project implementation activities.

Pros

- Affordable
- Ease of installation
- Has all the functionality we were looking for, primaily reguirements traceability and testing.

Cons

- had a bit of difficulty with JIRA sync but have since decided not to integrate the two.

Boris
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  • Review Source

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  • Ease of Use
  • Customer Support

SpiraTeam

Reviewed on 2015/03/11

Pros:
Great integration story with variety of third party tools.
Strong customization capabilitie...

Pros:
Great integration story with variety of third party tools.
Strong customization capabilities
Availability of all key components

Cons:
Reports don't have enough graphical representations.
Limited and not very intuitive customization of the reports.
Some painful flows in the integration with very popular tool on the market: Jira.

Response from Inflectra

Thanks for the feedback, we are aware of the JIRA integration piece and we are going to be releasing a direct cloud connect option in the very near future for customers where both tools are cloud-based.

Christian
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  • Review Source

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  • Ease of Use
  • Customer Support

As a small organizatio but with a multi million dollars software project to manage, we were...

Reviewed on 2009/01/08

As a small organizatio but with a multi million dollars software project to manage, we were looking...

As a small organizatio but with a multi million dollars software project to manage, we were looking for an affordable solution in order to manage our requirements, define and follow-up test plans. We had also to integrate it with Jira, the bug tracking software used by our subcontractor. We have been very satisfied with SpiraTeam: easy to implement, easy to use, well documented. Inflectra delivers a very fast and impressive support, even to a French customer !

Pros

Price
Functionalities
Outstanding support

Cons

Some functionalities could be added but SpiraTeam is definitevely worth its price

Obaidur
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  • Review Source

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  • Ease of Use
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Can't beat the awesome customer support

Reviewed on 2011/12/28

i would highly recommend this product as QA/ requirement management tool.

i would highly recommend this product as QA/ requirement management tool.

Pros

Inflectra customer support team provides the best customer support in the software industry. It is simply uncompareable. Can't thank Mike and Adam enoguh for their support. The team is very rich in knowledge and can answer or solve any problem that i come accross.

Cons

Sometime upgrade and patch installation is bit confusing.

Neil
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Flexibility

Reviewed on 2020/10/06

Good support. Flexibility excellent. We are supporting some clients in their implementation.

Good support. Flexibility excellent. We are supporting some clients in their implementation.

Pros

You are able to configure almost anything. This allowed us to generate reports and screens appropriate to two clients.

Cons

Some names of fields seem contrived and not everything is in the expected place. But these will be transient problems.

Jagatha
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  • Ease of Use
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Spira Team Review

Reviewed on 2010/07/14

I would strongly recommend this product.

I would strongly recommend this product.

Pros

This seems to be one tool that could replace several different tools that we have.

Also, this is one centralized location for various teams to look into the status of the projects.

Cons

I have some questions. Once I figure out if the tool can do that or not, I might be able to answer this better.

Fermin
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  • Ease of Use
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Outstanding Software and Support

Reviewed on 2013/06/18

Would recommend to other organizations

Would recommend to other organizations

Pros

Easy to deploy and use. The benefits of having an importer from quality center to spira team makes it easier to bring in all of your projects.

Cons

Make it FIPS compliant and you can attain a greater government audience

Neeraj
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  • Ease of Use
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Very good keep up the great work you guys are doing.

Reviewed on 2009/06/11

Very good keep up the great work you guys are doing including development team, customer support(Ada...

Very good keep up the great work you guys are doing including development team, customer support(Adam stand out in his response) very positive team.

Pros

You are have a good customer support which really speaks a volume about your commitment toward product.

Cons

If i find one let you know.