--- description: Learn how OpenText HighTail can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OpenText HighTail Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [File Sharing Software](/directory/422/file-sharing-api/software) > [OpenText HighTail](/software/90506/hightail) # OpenText HighTail Canonical: https://www.getapp.za.com/software/90506/hightail Page: 1 / 13\ Next: [Next page](https://www.getapp.za.com/software/90506/hightail?page=2) > OpenText Hightail helps creative and marketing team streamline creative reviews and approvals on visual content. > > Verdict: Rated **4.4/5** by 290 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of OpenText HighTail Send large files Share large, multimedia files with ease and security. Hightail supports file sends up to 100GB (depending on plan level) with content control permissions, passcode protection and expiration date setting. Preview visual files Preview visual content without downloading large files, whether it's a native authoring tool format, .mov, .key and more. Collect precise feedback Precise, inline comments are specific to the image and time stamped for audio and video. Version control Clear versioning helps to prevent confusion over which file is the latest. Approval routing Assign approval requests on creative content in a specific order with due dates ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 290 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenText - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$12,00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Lite: free for 100MB file size send limit and limited file previews Pro: $12/month (billed annually) for 25GB file size send limit and unlimited storage space Teams: $24/month (billed annually) for 50GB file size send limit and unlimited storage space Business: $36/month (billed annually) for 500GB file size send limit and unlimited storage space - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - @mentions - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Annotations - Approval Process Control - Archiving & Retention - Audit Trail - Campaign Management - Client Management - Collaboration Tools - Commenting/Notes - Communication Management - Content Management - Customizable Branding - Discussions/Forums - Document Capture - Document Management - Document Storage ## Integrations (7 total) - Adobe Illustrator - Box - Dropbox Business - Google Drive - Microsoft Outlook - OneDrive - Salesforce Platform ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [File Sharing Software](https://www.getapp.za.com/directory/422/file-sharing-api/software) ## Related Categories - [File Sharing Software](https://www.getapp.za.com/directory/422/file-sharing-api/software) - [Collaboration Software](https://www.getapp.za.com/directory/335/web-collaboration/software) - [Document Management Software](https://www.getapp.za.com/directory/284/document-management/software) - [Advertising Agency Software](https://www.getapp.za.com/directory/299/advertising/software) - [Online Proofing Software](https://www.getapp.za.com/directory/1799/online-proofing/software) ## Alternatives 1. [Google Drive](https://www.getapp.za.com/software/90762/google-drive) — 4.8/5 (28427 reviews) 2. [Google Workspace](https://www.getapp.za.com/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews) 3. [OneDrive](https://www.getapp.za.com/software/91652/onedrive) — 4.5/5 (12623 reviews) 4. [Dropbox Business](https://www.getapp.za.com/software/10182/dropbox-online-sync-and-file-sharing) — 4.5/5 (21682 reviews) 5. [LimeWire](https://www.getapp.za.com/software/2079657/limewire) — 4.8/5 (448 reviews) ## Reviews ### "Probably the best I have used" — 5.0/5 > **Tanim** | *27 January 2022* | Internet | Recommendation rating: 10.0/10 > > **Pros**: It’s pretty easy to use, have good user interface. It allows to share massive files. > > **Cons**: Nothing much really. They have a data cap which bothers me sometimes, but I can very well understand that's necessary. ----- ### "Love the simplicity of it" — 5.0/5 > **Mindy** | *06 October 2020* | Graphic Design | Recommendation rating: 10.0/10 > > **Pros**: I love that it is extremely easy for everyone involved to use. Whether you are sending or receiving files, it's a very simple process which is so important when I use this service with clients. > > **Cons**: I think it's a bit expensive to use for larger files. I would like to see a less expensive plan than PRO at $12 that will give you a bit more options than the FREE version. As it is, with FREE I cannot set an expiration date or password, but do not use the service enough to warrant paying the PRO monthly price. > > Very good experience. My first time using this was when a collaborator needed to send me files that were too large, and I found that process very simple, so I started using it from time to time when I need to send a one-off file to someone that is too large to email. ----- ### "Hightail has botched Spaces rollout and customer support is weak" — 2.0/5 > **Verified Reviewer** | *23 October 2017* | Recommendation rating: 1.0/10 > > **Cons**: From my latest support ticket with Hightail: I am sad to report that uninstalling and reinstalling Hightail did not change the circumstances. I was not able to find the Hightail Desktop App for download. All I found was Hightail Express. If that is not the correct file, please tell me when I can find the link to download the app Hightail is recommending. My desktop Hightail folders are still incomplete and missing files. In addition, when I try to download multiple items from Hightail, I usually get one of two errors: 1. The download aborts with the following error code: {"code":500,"message":"There was an error processing your request. It has been logged (ID db8396e73d0bacc3)."} 2. The download completes and reports that nn files have been downloaded, but when I extract the zip file, only 1 or 2 files appear, not the full set of files selected for download. All the other problems remain. Hightail continues to make dozens of copies of individual files. Deleting duplicates on both Hightail and the desktop does not change this behavior. This is very frustrating, and it is keeping me from working efficiently. It is consuming my high-speed bandwidth allocation from my ISP, which then reduces my internet access from 4G to 3G speeds, further slowing down my work. The lack of phone support, the lack of a remote session to review the state of my machine, and the ineffectiveness of Hightail’s responses to date are quite disappointing. At this time I am getting little to no value from Hightail. ----- ### "It becomes a staple to our business" — 5.0/5 > **Ben** | *29 January 2019* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: Ease of a drag and drop to upload files. Remembering email address Retaining data so if I need to forward on a file to another person, I don't need to re-upload. We don't think about using Hightail in our day to day, we just default to it. > > **Cons**: No cons. We need to send files quickly and easily, it does this very well. ----- ### "Hightail makes file transfers easy" — 5.0/5 > **Michael** | *08 July 2019* | Photography | Recommendation rating: 10.0/10 > > **Pros**: Easily I can send and track files being sent to my clients. I can adjust the time the file is available and get a notification. As to when the files have been downloaded. To me that’s critical. > > **Cons**: I don’t use the project sharing but I should as it adds value. > > Sending files is easy fast and the control I have is great. ----- Page: 1 / 13\ Next: [Next page](https://www.getapp.za.com/software/90506/hightail?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/90506/hightail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data