---
description: Learn how Insightly can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Insightly Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Insightly](/software/90563/insightly)

# Insightly

Canonical: https://www.getapp.za.com/software/90563/insightly

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> Insightly is the modern, affordable CRM that teams love. It’s easy to use, simple to customize, and scales with companies as they grow, solving common pain points that legacy CRMs can't. Insightly is trusted by more than a million users worldwide.
> 
> Verdict: Rated **4.0/5** by 654 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Insightly

Build and Convert Sales Pipeline&#10;Convert quality leads to opportunities, actively manage every step from opportunity to close, and grow your business faster than ever. &#10;&#10;Increase Productivity&#10;By supporting intuitive, automated, and scalable processes, teams are empowered to close deals and deliver services faster and more efficiently.&#10;&#10;Build Lasting Customer Relationships&#10;Show customers and prospects you know them by capturing the right information about every interaction and using your data to deliver great experiences.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 654 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.8/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Insightly
- **Location**: San Francisco, US
- **Founded**: 2010

## Commercial Context

- **Starting Price**: US$29,00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Plus&#10;$29/user/month (billed annually)&#10;&#10;Professional&#10;$49/user/month (billed annually)&#10;&#10;Enterprise&#10;$99/user/month (billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Portuguese, Spanish
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, New Zealand, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Scheduling
- Assignment Management
- Batch Processing
- Budgeting/Forecasting
- Business Card/Badge Scanning
- CRM
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Configurable Workflow
- Contact Database

## Integrations (118 total)

- 123FormBuilder
- ActiveCampaign
- ActiveDEMAND
- Acuity Scheduling
- Aircall
- AnyMeeting
- Asana
- Benchmark Email
- Bidsketch
- BookingSync
- Box
- Brevo
- CallRail
- Campaign Monitor by Marigold
- Chargebee

... and 103 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)
- [Contact Management Software](https://www.getapp.za.com/directory/337/contact-management/software)
- [Sales Force Automation Software](https://www.getapp.za.com/directory/338/sales-force-automation/software)
- [Lead Management Software](https://www.getapp.za.com/directory/339/lead-management/software)
- [Social CRM Tools](https://www.getapp.za.com/directory/558/social-crm/software)

## Alternatives

1. [Zoho CRM](https://www.getapp.za.com/software/9908/zoho-crm) — 4.3/5 (6977 reviews)
2. [Bigin by Zoho CRM](https://www.getapp.za.com/software/142099/bigin-by-zoho-crm) — 4.7/5 (731 reviews)
3. [Salesforce Sales Cloud](https://www.getapp.za.com/software/90378/salesforce) — 4.4/5 (18785 reviews)
4. [HubSpot CRM](https://www.getapp.za.com/software/102533/hubspot-crm) — 4.5/5 (4462 reviews)
5. [Dynamics 365](https://www.getapp.za.com/software/90844/dynamics-365) — 4.4/5 (5825 reviews)

## Reviews

### "Excellent CRM" — 5.0/5

> **Sai** | *19 July 2023* | Internet | Recommendation rating: 9.0/10
> 
> **Pros**: Insightly is an exceptional CRM platform that allows sales, customer success teams to be efficient and collaborative. Reports and insights are easy to generate. It is perfect for small businesses
> 
> **Cons**: Some features and functionalities with customizable fields are limited when compared to other CRMs
> 
> Our team’s experience with Insightly has been stellar

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### "A modern and easy to use CRM that will save you time and budget" — 5.0/5

> **Kati** | *24 August 2023* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: The product is extremely easy to use and customize. The system is very smart and has many modern capabilities such as recognizing when there is an existing contact which in turn saves time and redundancies. Everything is very well connected together and the system makes links that show intel to grow off of.
> 
> **Cons**: There are some minor glitches that can be fixed by refreshing the page but it does disrupt the flow. Pulling a report that connects multiple objects is also very tricky and sometimes impossible which then calls for a lot of manual work outside of the CRM that can be timely.
> 
> We overall have been able to make many more sales because of the easy management of our opportunities. The system does a lot of work for us which gives us more time to sell and also makes sure we are providing professional service.

-----

### "Insightly review" — 2.0/5

> **Anupam** | *26 February 2023* | Pharmaceuticals | Recommendation rating: 2.0/10
> 
> **Pros**: The software looks good, and easy to use.
> 
> **Cons**: The software stuck a lot when multiple users use at same time.Software stuck when we edit 2 things fastly and jumping to another option.When we upload leads most of the time leads upload twice which makes duplicate leads.There is no option of task reminder.There is no option of timing when the notes added at that particular date.
> 
> Overall experience is not good as compared to Netsuite by Oracle or Salesforce.

-----

### "Features of communication" — 4.0/5

> **Hanane** | *30 January 2024* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Insight features a comprehensive feature set, and is easy to use, making it a popular choice for companies looking to streamline their operations and drive growth.
> 
> **Cons**: Difficulty integrating other systems....
> 
> A very wonderful experience and still like you

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### "Good Competitor Product" — 4.0/5

> **Ethan** | *14 February 2024* | Construction | Recommendation rating: 6.0/10
> 
> **Pros**: Fairly easy to setup. The adoption rate is slow because a lot of apps are not available for it especially in an industry that is newer.
> 
> **Cons**: Objects do not talk to eachother making reporting extremely difficult

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## Links

- [View on GetApp](https://www.getapp.za.com/software/90563/insightly)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/90563/insightly> |
| de-AT | <https://www.getapp.at/software/90563/insightly> |
| en | <https://www.getapp.com/customer-management-software/a/insightly/> |
| en-AE | <https://www.getapp.ae/software/90563/insightly> |
| en-AU | <https://www.getapp.com.au/software/90563/insightly> |
| en-CA | <https://www.getapp.ca/software/90563/insightly> |
| en-GB | <https://www.getapp.co.uk/software/90563/insightly> |
| en-IE | <https://www.getapp.ie/software/90563/insightly> |
| en-NZ | <https://www.getapp.co.nz/software/90563/insightly> |
| en-SG | <https://www.getapp.sg/software/90563/insightly> |
| en-ZA | <https://www.getapp.za.com/software/90563/insightly> |
| es | <https://www.getapp.es/software/90563/insightly> |
| es-CL | <https://www.getapp.cl/software/90563/insightly> |
| es-CO | <https://www.getapp.com.co/software/90563/insightly> |
| es-MX | <https://www.getapp.com.mx/software/90563/insightly> |
| fr | <https://www.getapp.fr/software/90563/insightly> |
| fr-BE | <https://fr.getapp.be/software/90563/insightly> |
| fr-CA | <https://fr.getapp.ca/software/90563/insightly> |
| nl | <https://www.getapp.nl/software/90563/insightly> |
| nl-BE | <https://www.getapp.be/software/90563/insightly> |

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