Sage Business Cloud Accounting Reviews

It is a complete software to manage your business accounting. We have been using Sage since it was Peachtree. Now you can manage the accounting everywhere with the cloud feature. You can manage sales, inventory, employees, estimates, purchases/sellers, and so much more.

You can be confused sometimes because all the windows are similar.

This software does everything a small, medium or relatively large sized business would need. The backend database is SQL server, so it's fast and well structured, and we found lots of modules and external products integrate well with it.

Implementation and training needed external consultants to do it at scale and at speed. The licence model is per user, so as soon as you start adding quite a few employees the cost of running the software gets rather pricey, though it's comparable to SAP B1 for example. We used our own servers to host the application and database, and although it's called "cloud" it's really not, but perhaps in the future.

It is a software that has several very useful applications and presents several excellent features. It also has a user-friendly interface and easy to use. Its monthly price is also not bad

Except for the customer service which is a bit weird, everything seems to be on the level. With time I think it will be above many companies

The online store platform integrates easily with sage cloud accounting. Nevertheless, the customer service is shocking, shocking, shocking!

the online store provider have no regard for longstanding and loyal customer - shocking and horrific customer service!

Does what its meant to and reliable all of the time

Most price competitive options are available on the market

Banking connections, this and the ease of allocation of transactions, I can track my spending habits and allocate my incomes with ease.Bookkeeping should not be hard and the solution makes sure it's a breeze.

I'm not sure it's this is a thing of the past... But I have multiple bank accounts linked and transfer between accounts can be be very complicated and you can easy duplicate transactions.I really don't like the idea of paying for add-ons such as cloud space. I think the more functionality required the more this can become expensive.

The only two good parts of the software are the discounted price and it clearly shows you how long until the end of your VAT period.

Unreliable
Very little development in the 6 years I have used it
Slow to do basic tasks
The interface isn't user-friendly
There is no way to take a back up your data
The customer service is slow - typical experience is 20+ min wait for live chat, no response to emails and 15+ wait for phone support (on a premium rate number)

Banking integration is very useful, and it is nice to be able to track transactions easily. The reports available are clear and concise. Being cloud based, the mobile integration is very handy.

It does look a bit dated. Payroll is an added extra, so for a medium to large business the costs could increase dramatically. The ability to track time would be useful.

Good performance, profesionnal and good average

Take long Time before processing informations

Ease of use, used to use Sage 50 Professional which i felt was far too complex

If calling the helpdesk to seek, they put you on hold. Sometimes you can be on hold for 1/2 hour

Installation and implementation are easy. I like that the features are easy to use even for non-accounting persons. It enables real time sharing of files with clients and colleagues which saves on time and eliminates the need to direct email invoices. This makes debtor management easy and less costly. Accessibility from a mobile device is a huge plus when one is on the move. The software is also affordable and has a free trial. Sage has good customer support.

Since the software can only be accessed online, it is difficult to work with when internet speeds are slow or when there is no connection at all. Sometimes bank sync feed is slow and the handling of foreign currency bank transactions could do with some improvements.

As a non accounting person, i found this software to be just what the tax man ordered in terms of financial accountability features. it's so easy and and intuitive to use, i was able to get started on the first day and even issued a quote to a client.

well, i had trouble linking my business bank account to the software, but that could be the bank...

With starting on a new venture it was imperative to start off with the right software, Sage gives us everything we currently need in terms of invoicing, banking, ensuring all payments (in & out) are allocated, plus the flexibility to set up your own product codes & pricing structure specific to our business.

I would like to see a word search feature included in the invoice and purchasing section, rather than have to go through individual invoices to find the product I am looking for.

It is relatively intuitive for people with only a basic knowledge of business accounting. It allows easy manipulation of accounting data and you are able to provide periodical reports which means you always know the state of your companies finances. It can be accessed from anywhere and at any time and allows you to restrict certain users to particular areas. You are able to give your accountant a direct log in to your accounts which makes annual tax accounting very quick and simple.
Sage One can be tied to your bank accounts so that all items that pass through your accounts can be automatically uploaded into sage saving lots of time on entering data.
VAT filing and reports can be done instantly and sent directly to HMRC.
Can also be used directly with Sage Payroll meaning all information from payroll is automatically added to Sage One accounts.

If you're internet connection is weak this can slow things down a bit though on the whole it is a very stable and trustworthy platform.
The only thing I find a little bit weak is the inability to create direct backups of your accounts either your computer desktop or external drives. The only method of backing up the information is to print reports of all ledgers, invoices, receipts and audit trail. This means you will always have the information but in the event of a catastrophic failure it would be highly time consuming to re-input all the details. There would be no obvious method of doing this.

Sage Business Cloud Accounting has all the features one would need from Accounting software. Easy to implement, do the setup, and train new Customers on how to use it. The add-on modules adds value to the software. The Accountant's easy access to assist Clients is a wonderful feature!

One improvement I would like to see:
When adding a new Item from inside the Invoice screen, the new Item screen should include all features (such as selecting the Purchase account). Currently you have to exit the Invoice, create the new Item, and then continue with your Invoice

The software is easy to use. But it it can be 10 times better if the right coders and designers is employed. Price, it is not the cheapest in the market but again African companies like their money and labour is expensive in South Africa. The system is slow as said when when you have more than a 1000 entries or stock items. Export function lacks functionality as only basic stuff can be exported. Compared to other software in the world....There is much better software in the market!

Speed, the software is very slow for an online system. It lacks functionality. The price per user is expensive. The software also doesn't have a lot of 3rd party integrations. When it comes to e-commerce it integrates with a few shopping carts but the integration is very basic.

a few months ago we use the sage on the computer but if there any problem with the computer then our sage data not secure. Some time we lost lots of files as well. but when we subscribe Cloud service it's so much secure and easy. Our all data is fully secure on the sage cloud. The best thing is we can access anywhere in the world.

Nothing, when we need any help the sage technicians help me.

This software was extremely easy to set up and provides excellent access for multiple users. Date entry is very simple and less repetitive than other software I've used. The online chat feature is excellent for solving simple problems or getting help when you cant find what you need in the available online resources.

Two things need attention. One is the ability for a charity to set up HST receivable in a simpler manner. The other is the ability to contact someone to solve a problem. Support is managed through online chat and it is very difficult to speak to a live person. I've had an issue caused by a glitch in the system and have been unsuccessful in solving the issue for the past 9months.

Yes I have to admit it the cloud option is very useful, not having to keep track of versions and installing etc. Very useful to share data with clients.

Still some features i would like and have become used to in Sage 50, like Gross to Net and Copying lines above but sure they will come.

The fact that you cannot go modify stuff by the backdoor

support could be better, it's not easy to reach

I have been using Peachtree Complete Accounting for over 16 years. It has taken many years to learn because I was never trained on the software.

My only issue with Peachtree Complete Accounting with Sage is the customer support. You have to wait hours to speak with someone if there is an issue especially if you call you have to just leave your name and number. During tax season it is impossible to reach someone. I once waited over 4-6 hours to get a response.

Ability to use on an Ipad - initial reason we moved from SAGE 50 to this software, however after 6 1/2 months with not a huge number of transactions the system has just got slower and slower the ipad works perfectly on all other software just sage is the issue

Migration didn't work
Unable to adapt reports
Entering payments is a clunky problem as you can't batch in a list of payments you need to keep clicking on payment receipt
Online support forum in SAGE doesn't get answers unless it happens to be something they already have in process they should ignore the quests

From a customization point of view I think Sage 300 ranks pretty high. Most lager ERP solutions offers a square to plug a round hole.

Searching through all the modules for an Invoice and following the flow from AP to GL for example is quite cumbersome. I have had a more positive experience with other ERP solutions as a end user.

We find it does what it says it does. It's very flexible, not only because of Cloud access, but in terms of products, sales invoicing and reporting. The addition of integration of PayRoll has saved us both time and money.

To be honest, Iuse it without fuss. I'd prefer the Other Payments option to be in the 'Purchasing' section rather than the 'Banking' section and maybe a 'custom' layout option for Invoices - not fields, but presentation. That's all.

Reporting and accounting functions are good and easy to understand

The IT portion of this program is very poor. The software is very difficult to manage and adding users to the program is just about impossible. It is unfortunate that a really good accounting program has such poor IT functionality on the back end. Customer support is very poor. You wait for HOURS on the phone for support and when the technician is stuck, they elevate you to level 2 and you must wait again...for hours.