CaseFox Reviews

This keeps us much more organized, and being able to access it from pretty much any computer is great. I have not tried this with a phone. While customer support may be overseas, it has ALWAYS been prompt and gotten the issue resolved. They even upon request, at no charge, created an ability for me to get my time sheets auto-uploaded into a State appointed case log required to get paid, which saves us from manually typing entries.

I have been using Casefox for approximately 3 years now. I have had no major issues with the software that wasn't fixable by Casefox immediately. The price is more than reasonable for all the flexibility you get in this software. It tracks everything. I also love the capabilities of making the invoices my own and tracking my own file numbers plus entering all trust funds right into Casefox. It helps me with my daily run of my business in the legal field and I highly recommend this software to any small business. The best part is going on vacation and having the ability to login from any wifi free establishment with ease. Thank you Casefox for making my business run smoothly. Your Customer Support is awesome and very kind. They have always been able to help me and it's not because your software has malfunctioned; if I have a question on how to do something within Casefox and do not understand the help tutorial; you are there to assist. I appreciate that!

I am very happy with casefox and recommend it to anyone, especially small firms.

Affordable and easy to use especially for small firms.

Awesome until December 31, now miserable.

Excellent

Would recommend, has most of the necessary tools to successfully run a law practice.

Easy way to keep track of time and bill our clients.

When I first started out as a solo practitioner, CaseFox was a huge help in quickly and easily tracking my time, billing my clients and managing my accounts.

I recently had difficulty deleting files when that was necessary but received help promptly as always. Have been a satisfied customer for several years and grateful. I have received excellent service everytime that I have needed it. Each time they took my stress level down several notches by helping me deleting closed cases and getting my entries correct! I could not recommend them higher.

Super functional yet incredibly simple. Support is amazing and quick with responses. Developer is incredibly open to adding new functionality.

I am trying to fully use CaseFox for my firm. The only problem I am having is that this brilliant software is no translated into the Portuguese language, my county's language. I have translated the invoice text, but these settings apply only to simple PDF invoice format which is not good to be presented to clients. Simple PDF is the just very bad format.

Great!

Overall, a good and affordable solution for legal services billing. Easy to use and produces many useful reports including reports that can be imported into Quick books. Things we would change: the bills update in real time, so if you want to know what you actually sent to a client, you need to keep a hard copy. Also, you cannot search by bill number, which is frustrating.

We have twenty two consultants located around the US and Europe. We had been preparing invoices on our own spreadsheet system and missing a lot of hours.

The system is so easy to access that today I am confident that all time charges are made.

Invoice preparation is really simple and the product is professional and beautiful.

Raj was most helpful in modifying our application since we are not a law firm. We are a tax resolution company with special needs and nomenclature. He was very responsive and the result is totally satisfactory. When I read similar evaluations of products like this I didn't always believe them. This is real. My email address is [email protected]

Write me if I can be of any help to you.

Pros: Great customer service, great price for online billing software which is a plus for a small firm, great that you can access your time and billing from a browser. The program itself is fairly easy (though some things are missing or could run more efficiently) especially once users get used to the dashboard and overall interface. Many things can work with Quickbooks environment.

Cons: There are some actions that could be made easier like drop down menus for ease of client matter access, no real prebill function, at first the dashboard and figuring out some of the features and how they work seem cumbersome but once you're familiar with the program it's pretty straightforward.

After searching all over for a platform for our business (Transport Consultants) we came across CaseFox.. Now as a small business we first thought that we would have to spend weeks populating and learning the process, but it was the complete opposite.. The process was simple and easy to use.. The staff implementation time was no time at all and now we are going to be making the best use of our time.. Concentrating on the core business.. I would recommend that you give this platform a try.. You never know you just might like it and you will be more productive as a result..

I have been using CaseFox for some time now. The price is perfect for a smaller firm that needs access for more than one person. I don't have to think about the additional cost in providing a part-time employee access, because there is no cost. I have used Rocket Matter and Clio, and was not very happy with either. Due to their cost and problems I had with their functionality, I was in the process of developing my own software when someone recommended CaseFox. I am glad they did.

We absolutely love this product, which is perfect for our small law office. We tried several other billing applications before we found Casefox, and this product is heads and shoulders above all of them. We find it completely intuitive to use, and it has really cut down on the time we spend on billing. We also appreciate that it is cost effective, and accessible from anywhere. Have gotten several compliments from clients on the appearance and clarity of our invoices.