MYOB Business Reviews

Easy to use and well laid out for the end user. Is great for small operations without complex needs.

Whilst bank rules are very handy - the auto reconciling of transactions can cause problems if rule set up incorrectly. Would be great if there was an option to make bulk transaction changes.

- Easy to signup and simple setup to get things started
- Pricing - Special offer for new start ups
- Invoice reminders
- Invoice templates look very professional
- Invoice shows when customer / vendor have viewed (SUPER HELPFUL)
- Intray for emailing receipts and tracking

- Not being able to invoice in multiple currencies, have to workarond this by invoicing in the charable foreign currency then after payment is recieved adjusting the template to the local amount that is received.

Ease of use. Pricing
Easy interface
Online storage

Limited reporting and search functions
Limited customs report

Good basic internal controls so novice bookkeepers can run day to day.
Easy to install and set up.
Reasonably cheap for what you get.
Handles GST well.

Not the best for Job costings.
Payroll system ordinary serious reporting drawbacks as far as information flow to the General Ledger.
Tends to freeze in reporting production which can lock out users.
Support service is very poor, you get the feeling the staff could care less in resolving issues.
Interactive screen supports not used you have to send a file and wait for a response.
Wait time on the phone for support is very bad.

Bank feeds, scan bills, look up and search functions. Also the general ledger allows headings and subheadings (Xero does not)

Could connect to more third-party software.

Reasonably easy to use but have found Xero to be much better in almost every way.

Limited features and limited expandability compared to Xero. No was to have a back up of accounting file on your computer. If or once you decide Essentials ins't for you, they do not offer a way to transfer to their own Account Rite product nor do they off to export data to Xero. They will give you 1 month access as a read only before all data is deleted off their server unless you pay $25 Per month for the remaining 5 years you're required to keep the data

As a small business owner not trained in the art of accounting there wasn't a lot we found easy about using MYOB Essentials. The reporting process at the end is probably our highlight.

We found MYOB Essentials cumbersome to set up and use. The support team was basically of little help. Sending files to our Accountant at the end of the tax year was a pain. MYOB Essentials is better suited to those with a deeper knowledge of accounting than what we have in our business. That is why we switched to XERO which we find much easier and more efficient to use.

I stated my career using MYOB which was my favorite software. It couldn't be beat. But that was over a decade as ago. Since then other contenders have surpassed the software in both useability and practicality. MYOB is still good at the core, especially for accountants and people with an accounting background. However for business owners I think it could be a bit confusing and slightly intimidating.

One of my biggest pet peeves for MYOB is the rigid structure and inflexible ways to treat transactions. For example, if a bank transaction doesn't match to the cent, there is no quick way of recognizing the rounding error and processing the transaction. Instead a series of clicks into the transacting to edit the amount is required, disrupting your workflow.

Ese of use, accessibility, features are simple, seamless integration, reporting functions, governance

None, it is clear and easy to use daily.

I received my payslips from the office and they were done on MYOB. They were easy to read and showed everything necessary

There was no app for my to use at the time to record timesheet activities. I had to make a google spreadsheet and email it. If I had an app then my pays would be uploaded and so less mistakes would have occurred.

Nothing. completely useless. Doesn't comply with ATO requirements unless you have no employees and what business has no employees? Misleading advertising and advice.

I am a small business with single employee. Noting that one touch payroll was becoming mandatory next year I decided to put my accounts on a basic package to comply. I rang up and they sold me MYOB essentials telling me it would fully comply. After upteem dozen attempts to create a single employee which failed I ring up and they tell me well actually this entry level despite having all the menu structures and appearing online to do payroll does not do payroll at ALL and I need to pay almost double.

I found the set up very very nonintuitive in its coaching. You start one entry set up the field, then it takes you away to a whole different menu you need to complete and then doesn't take you back to where you were. There are heaps of bugs and going online you see everyone else having the same problem.

Simple and easy to use. A good range of add on products.

No real ability to grow with your business.
Its really only suitable SME

-Highly customisable for invoicing and parts inventories.
-Has great reports. We found if you knew what you wanted to keep an eye on in the business, then you could design a report for it. Not all accounting programs or workshop software can do that so easily.
-once it was set up for our workshop, it worked amazingly. Very intuitive

-We were new to this software, and it took a long time to set it up, (6 mnths), specifically for how we needed it to work. (automotive workshop), You almost needed to be a trained accountant i felt.
-Support used to take at least 1 day if not 2 to get back to you.

MYOB is intuitive for the user to use, easy to use, simple to setup, has all the features you need to manage the Company finances. Also when regulation changes it quickly incorporates those changes and explains easily how to use the feature.

MYOB can get quite slow around EOFY - needs more grunt put in place around these times for cloud hosting. There is no live chat within the application for support.

Compatible with earlier versions.
Interface is very similar to previous versions.

Expensive for what it is!
Slow!!!!! For small or casual use it MAY be okay, but for any real data volume, its just too slow. (Even on the latest PC)
Relies heavily on the internet (could be cause of part of the speed problem)
Limited customisation

easy to use ,A very easy to use and follow accounting software, the flow of information is easy to follow

I have been using the MYOB Essentials purely for payroll of a bout 10 employees. I find the customer service frustrating as it seems impossible to actually speak to anyone.

The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.

The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.

And I like if anything goes missing my computer gets Stolen or burns or virus then I don't lose everything because it's on the clouds

The cons are that it is too expensive for what it is

This program is in the cloud so it can be accessed from anywhere that has internet.

You couldn't do a recurring transaction.

I like the dashboards that show the flow of information from beginning to end. Reconciling the bank is very easy to do as well as enter in new sales and purchases. It's also very easy to export data into excel if additional analysis is needed outside of MYOB.

Generating sales reports, P&Ls, and BS is a bit cumbersome. It would also be nice if it had a 'dashoboard' feature, like xero, that shows all the relevant information on one page. Having one spot to go to for most of the day's relevant information would be very helpful

Easy to use and can have detailed accounts set up,at 4 levels
Reports are set up so easy to use out of the box
Great program in box

From an audit perspective not great as you can renter things without an audit trail
No reporting flexibility

I enjoy using MYOB simply because it does everything you need for a small business - sometimes needs more explanation with accounting though for new people.

glitches with POS machines is really the only thing I ever came across with this program, so not alot from a small business perspective.

This software is easy to use . It has all the modules you need to run a small to medium business in todays environment.

Processing is slow and will freeze the screen Myob does not like large files which is a huge problem.

I like that it has been around for many many years, and the functionality has NEVER changed or been improved

The lack of development and modernisation of the product

Helps a lot with accounting work for clients. Myob essential version allows me to log in and work on in where ever I’m located (as long as I have internet access)

Only worked when there is internet access available, not available offine.