Zoho People

4.4 (264)
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HR software for every business

Overall rating

4.4 /5
(264)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.1/5
Customer Support
4.1/5

89%
recommended this app
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264 Reviews

Ana
Ana
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The universal human resources management tool can be used for any purpose.

Reviewed on 2022/08/30

Before using Zoho People for vacation scheduling, our HR department struggled to schedule time off....

Before using Zoho People for vacation scheduling, our HR department struggled to schedule time off. Since starting to use the tool in the early part of the year, it's been easy to schedule time off. Additionally, the approval process used to take a long time; now it's faster and easier. The system makes it easy to see how many vacation days each team member has left. It also shows which team members are out because of sickness and which have already taken vacation days.

Pros

Huge features list; no other supplier has as many features for the price. Supplies small and large equipment alike, but can be applied to even larger equipment. No weeks of preparation or long workshops are necessary; you can start using this product immediately. Compared to other suppliers, this is a bargain and has no equal.

Cons

The vast amount of features in the product makes understanding it very difficult. Additionally, many features of the product are controlled by incorporation, which makes it harder to use. Using this tool eliminates the need for HR to manage vacation requests. The system automates not only the recruitment process, but also new employee onboarding.

Kristy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho- People -Review

Reviewed on 2022/10/03

Overall experience with Zoho is tremendous. Zoho People, which we can firmly refer to as "The HR on...

Overall experience with Zoho is tremendous. Zoho People, which we can firmly refer to as "The HR on your fingers," is the best online application. Outstanding features like Time & Attendance, Employee databases, Leave management, Rewards, etc. make it the best in class. One feature that will make Zoho People stand out is its usability. Everything is quite clear. It is quite comfortable to use, even for a new employee. It also offers good app integration and can adapt to new platforms. It offers an iOS and Android mobile app which enables it's users to use it anytime anywhere.

Pros

It is a useful tool for managing employees and businesses. It is beneficial to consolidate all of the data and make it accessible to various team members. Having everyone on the same page is incredibly helpful. PMS is fantastic because it replaced our Excel sheets with something useful. There are log-in and log-out notification emails as well as time tracking. makes life a lot simpler for us. It offers time-tracking capabilities like regular attendance, leave, and even Zoho cases that allow us to contact the proper authority in real-time. This might assist in keeping an accurate record of the absentees.

Cons

This product will be even better after some technical issues are resolved, which I'm still waiting on. As an illustration, their most recent user interface (UI) has a scrolling page issue that makes it impossible for me to perform a vertical scroll without enlarging the browser. In addition, sometimes when I check out, it still indicates that I'm logged in, and other times it hangs and displays a somewhat flaky message saying the site cannot be contacted.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

As usual with ZoHo - A good idea that's not working out

Reviewed on 2018/09/08

(I ran out of room in the "What did i like least) section.. so I'll continue here)

The many many...

(I ran out of room in the "What did i like least) section.. so I'll continue here)

The many many times I contacted support they were very slow to respond, unhelpful, and more than a little condescending...

Many times I wound up skipping customer support and contacting the sales representative who was trying to get me to use the software (he was financially motivated to help me)

Overall - Zoho People is an unrefined, difficult to use and poorly supported piece of software. I wish it weren't so! But.. alas...

Pros

There's a lot of conceptual things to like about zoho people - as with most Zoho products out there (And believe me.. I have tried just about all of them) There are a lot of great ideas..

Zoho promises the ability to track time, integrate with Zoho projects, track and measure performance, create employee profiles and in short manage every aspect of your employees.

As i'll describe below - these things don't actually pan out the way they should.

Since I have to pick one thing I like most about this software (That isn't theoretical) I would say it's ability to (almost) easily integrate with other zoho platforms - notably the various messaging systems

Cons

Zoho People is like every other Zoho software I have ever used - Too good to be true.

What makes most of the zoho software so attractive seems to stem from two things...

1. The price is always fantastic

2. The marketing team is clearly miles ahead of the development team (in other words, it looks better than it is)

With specific regard to Zoho people.. to start with, you definitely feel like you need to be a developer to set it up.

They have pretty extensive support documentation but it's often out of date - and at least a half dozen times I went to the documentation and found it was missing the specific problem/issue or feature I was trying to figure out.

Zoho people uses a lot of labels for things that aren't adequately explained which oftens leaves the user thinking that they are doing one thing.. only to find out they aren't.

An easy example is that you can have employees, or users - and sometimes employees are users, but not always.. I wish I could tell you more about it but honestly I have no idea what it means.

If you manage to get any pieces of this software set up, you will find that the functionality is more limited than planned. It doesn't integrate well with things like projects and it always seems to be lacking that ONE feature you really needed.. (for me, it was project task time tracking)

Oladipo
Oladipo
Overall rating
  • Industry: Broadcast Media
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho People Review

Reviewed on 2022/02/25

Excellent

Excellent

Pros

Zoho People is a software that offers complete and total HR services for organizations with all its amazing features such as document management, time-off management, employee database management, payroll integration, employee self-service, etc.

Zoho people can be used in the various industries that exist all over the world. Industries like I.T. Media/Advertising, Finance, Healthcare, and Education.

This software has a free mobile application that easily works on Android and iOS devices.

I so much enjoy using Zoho People as it also offers a free trial version for new users who might want to test its capabilities for just 30 days.

Cons

No single fault is displayed yet, it performs all its functions excellently.

David
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Zoho Peoples Review

Reviewed on 2019/05/14

It is marginal over all

It is marginal over all

Pros

They have a lot of HR related resources pre-configured, time sheet and check-in/out services

Cons

not able to configure the time sheets to match our payroll cycle, it's only based on a bi-monthly or monthly calendar only. They take over 24 hrs to respond to any assistance needed

Alternatives Considered

BambooHR and ADP TotalSource

Switched From

BambooHR and ADP TotalSource

Reasons for Switching to Zoho People

as an experiment to see if it was going to be a good product
Suresh
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zoho People - The Best or Nothing

Reviewed on 2024/01/18

Pros

First, I like the performance management features
The software makes time tracking easy and it comes with employee scheduling features
It is a great human reosurce management software that is very helpful and well equipped

Cons

With Zoho People, there hasn't been much complaints as it handles well.

Tirus
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zoho People - Powerful Yet Functional and Easy To Use

Reviewed on 2024/02/01

Pros

It is a great performance management system
It makes tracking easy from time to attendance
It supports mobile use
It makes scheduling easy and offers leading HR features.

Cons

With Zoho People, it has been super smooth handling HR matters.

Ishara
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

One of the best in HRM

Reviewed on 2024/05/21

Pros

Online time management system is great.
I really like the main dashboard.

Cons

Bit expensive for small to medium companies when compared with other alternatives.

Krunal
Krunal
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HR stress reliever

Reviewed on 2023/02/04

I think very good management tool we discover and give too much direct access for count eave and it...

I think very good management tool we discover and give too much direct access for count eave and it also give birthday information also so we can do party!, side a joke this is truly awesome product for company

Pros

We find that we need to track every member leave track indivisibly and after that we heard about zoho then we find that zoho give too much functionality about how team manage and its also track team leave and information also , so we transfer this and this is truly awesome product i think because it is stress reviler for HR also due to have all information in hand

Cons

Till now we not found any difficulty and not found any issue, i don't want to head down in this

Muteeba
Muteeba
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Feedback for Zoho People

Reviewed on 2023/01/11

Overall the product is good, I didn't find any major issues.

Overall the product is good, I didn't find any major issues.

Pros

Zoho People is the complete package for performance management, attendance, leave tracking systems, and generating reports for each and every feature available in the organization.1. You can track and check whether your leave balance is correct.2. You can easily fill forms for reimbursements like internet and attach the proof as well.3. It shows you complete details of your organization and the team members in it. With the help of an organizational tree, you can find the details of the person you are looking for.4. There is a separate feature for announcements. You can easily make announcements throughout the organizations.5. Performance can easily be measured by Zoho. We can set goals, show progress, do self-appraisals and finally get the review from our seniors. It can be really helpful in bridging the gap between expected performance and the actual performance.

Cons

The only con that I find in this software is that sometimes when you click on check-out, you are still logged in (Maybe because of a technical glitch) and then you have to send your attendance for regularization.Rest everything is good.

Winigah
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

An all-in-one solution to boost your business!

Reviewed on 2023/04/28

In general, I appreciate the ease of use of the interface, the richness of the features and the...

In general, I appreciate the ease of use of the interface, the richness of the features and the user-friendliness of the mobile application.

Pros

What I like most about Zoho People is its ease of use and versatility. The software is intuitive and customizable, allowing companies to tailor it to their specific HR management needs. In addition, Zoho People offers a wide range of functionality, from leave and absence management to scheduling and performance reviews, making it a complete solution for any company looking to optimize workforce management.

Cons

Its integration with other applications is limited and also it cannot allow employees to download their payslips directly

Harshit
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Ultimate Tool for Employee Tracking & attendence

Reviewed on 2023/03/11

Pros

Used it day in and out for checking in the office and checking out from the office. Apply leaves from here and get approved using Zoho People.

Cons

It's a perfect tool and nothing which I don't like about it.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Economical tool for employee lifecycle management

Reviewed on 2023/01/14

I have used Zoho while we were in transformational phase and wanted go select the best option. It...

I have used Zoho while we were in transformational phase and wanted go select the best option. It is a very good tool to be used in small organisations, user friendly and economical.

Pros

Zoho is very economical software as compared to other softwares. It is a complete solution to manage employees life cycle right from hiring till retire/termination.

Cons

This is a good software and I would suggest that the company should invest in creating a better support team. The support provided is slow as compared to others.

Reasons for Switching to Zoho People

It is very economical
Mansha
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Best application for management

Reviewed on 2023/02/28

Pros

I really loved the check in and check out feature.It has a lot of interesting features like Attendance,time tracker and much more.

Cons

There were a few bugs in earlier versions

Lakshay
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Honest review for ZOHO People

Reviewed on 2022/08/30

One of the best apps in its category.

One of the best apps in its category.

Pros

The ease and access to use the features and keep a track of your records, attendance and everything.

Cons

Sometimes, the check-in check-out feature doesn't work properly, so we have to check and update again and again.

Hadi
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zoho people review

Reviewed on 2022/07/08

It has been a wonderful experience with zoho. Great tool to begin with, it is packed with all the...

It has been a wonderful experience with zoho. Great tool to begin with, it is packed with all the features that we required. The support team was phenomenal, they helped us to implement the system very efficiently

Pros

The UI and UX of the tool is great. It has all the functionalities that are needed in a system. PMS is great to begin with, it replaced out excel sheets with something efficient. Time tracking and notification emails for logging in and logging out is there.
Makes our lives much easier

Cons

I have not felt the system lacks anything as if now. We compared this tool with ceipal workforce at the time of purchase and zoho is in a different league all together.

Roneil
Roneil
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The most reliable and accurate time tracking tool that I've used so far.

Reviewed on 2022/03/07

My overall experience in using Zoho people for the past year has been good. I hope that it continue...

My overall experience in using Zoho people for the past year has been good. I hope that it continue to be reliable and efficient all the way.

Pros

Zoho people is very simple and easy to use. The GUI is very understandable and also the customer support for this tool is phenomenal. They are very hands-on when there are some errors or even questions regarding the tool. Keep it up!

Cons

The only thing that needs improvement for this tool is sometimes the loading time is taking too long or sometimes it crashes. But other than that, this tool is perfect.

Ambika
Ambika
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent HR Platform For Performance Management

Reviewed on 2022/11/04

I mostly use it to manage and track leaves, announcements and leaves calendar.

I mostly use it to manage and track leaves, announcements and leaves calendar.

Pros

The best thing is that we can track employee records from onboarding to exit. It is easy to use and allows me to access employees personal information whenever needed. Its features like time tracking, custom rules for leaves, and approval settings are excellent.

Cons

There is a need for automation, currently, there is more manual work. Check-in and check-out reminder feature is missing.

K Lakshmi
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Better HRMS

Reviewed on 2022/12/02

Good and positive

Good and positive

Pros

Zoho people allows you to maintain your employees database very efficiently. It allows to add or remove employees in a breeze. Onboarding of a new employees is vey easy. their support team is excellent, response is below 24 hours

Cons

Best if combined with Zoho payroll. Some edits are difficult if you dont do it on time and miss the time. reaching support team over phone is difficult, they are best in response if you raise a ticket.

Arunkumar
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Efficient time tracker

Reviewed on 2022/12/02

Pros

It's most important to my organization . helps much more to me

Cons

Everything is fine to me and performance is good

Ahmed
Ahmed
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zoho People: All you need, plus more!

Reviewed on 2018/09/19

Overall our experience with Zoho People has been excellent, we are relying it as an integral part...

Overall our experience with Zoho People has been excellent, we are relying it as an integral part of how our organization works. The sales and support teams are fantastic and very friendly.

Pros

Zoho People has delivered and surpassed expectations. A cloud solution that covered our HR needs end-to-end. I liked the most hoe intuitive it is to use, no training whatsoever was needed to new employees to get them started using Zoho People. Only the common since everyone who has every used a web application was needed.

The latest version also looks great, the user interface had a more than welcome update.

Cons

In prior versions there were some glitches here and there, but the support team has proved to be excellent as they managed to iron out all those little glitches in the most recent version.

Adam
Overall rating
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great HRMS for the Money

Reviewed on 2019/06/26

great - has been an excellent step into the HRMS world from our spreadsheets and manual processes....

great - has been an excellent step into the HRMS world from our spreadsheets and manual processes. Good support, great price, deep feature set.

Pros

Very reasonable pricing, with a great depth of features. You can customize everything, build out approvals, workflows, automation and even custom script entire new modules. If you use other products in the Zoho Suite, it has incredible integrations as well. It was a huge step up (but small commitment in terms of cost) from our spreadsheets and manual processes.

Cons

Complicated to set up - but that is expected given the level of customization, flexibility and functionality involved. HR is a complex thing - setting up HR Software to conform with your policies is too. But this software provides great value. Also, shifts feature was a bit lacking for how we operate, but that was not a critical feature need for us.

Alternatives Considered

BambooHR

Switched From

BambooHR

Reasons for Switching to Zoho People

Better perceived value for the price.
Verified Reviewer
Overall rating
  • Industry: Oil & Energy
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

A world-class workforce management solution great for any company size.

Reviewed on 2018/07/31

Pros

Our company is very happy we've implement Zoho People as an integrated HR management solution for our global workforce. Its ability to automate end-to-end workflow processes and provide self-service portals for employees eliminates the bottlenecks in the operation and is the perfect support our growing company needs to make onboarding, scheduling and even updating of employee information across relevant records quick and easy.
The UI looks great and there are so many options for customization of our forms and sections. It also has an API for any integration you might need.

Cons

There might be a bit of a learning curve for some people when navigating the user interface at first. But once they got the hang of it, our end-users were quite happy with the great help that the software can provide the organization.

Neha
Neha
Overall rating
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

All in one reporting and lerning tool

Reviewed on 2020/09/22

Overall experience is good. I do get notifications once my request is approved by my manager. I...

Overall experience is good. I do get notifications once my request is approved by my manager. I have access to all my company process, news, updates and policy on a single interface through this software.

Pros

Its highly secured as it need a otp to login into the accounts. The training manuals and learning database could be created so that the employees get the access to these information with ease.

Cons

I found the interface bit confusing. It could be modified a bit created it more user friendly. Getting tbe list of holidays within the calender was bit difficult and took my time to find it.

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

VERSATILE AND HIGHLY CUSTOMIZABLE

Reviewed on 2018/09/20

Pros

It is the kind of software that after some time, can complement your work-style and adjusts to your needs. It is highly customizable and versatile for any users. Employee management and Time Tracking is highly recommended, it is better than any other software with similar features.

Cons

The mobile version is somewhat glitchy and does not work as well as it does on the desktop. There are moments when it would crash.